Plusnet mobile 2gb data 1000 minutes and unlimited texts £7.50 pm(poss £8.80 TCB)
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Plusnet mobile 2gb data 1000 minutes and unlimited texts £7.50 pm(poss £8.80 TCB)

47
47 Comments

good deal.. wife is paying £12.99 with leaving deal with ee

I am a customer and I have been trying to cancel my contract with them for weeks and Plusnet net has just been egnoring me and all the other customer how want to leave if you dont believe me just look at Trustpilot.

uk.trustpilot.com/rev…net
Edited by: "liston2" 7th Dec 2016

what carrier do they use?

This company has taken over lifemobile and they are having major problems like I said I am trying to cancel I have waisted hours on phone chat and email and still nothing has been resolved, dont make the same mistake I have made.

Lots of issues with PN mobile being reported; it must be VERY bad if TrustPilot arent deleting bad reviews.

Some people are finding they cannot receive calls but can make calls, or receive calls, but not make them; it is a complete shambles.
Edited by: "Gentle_Giant" 7th Dec 2016

Good price but if the service is anything like their broadband I wouldn't bother

liston2

I am a customer and I have been trying to cancel my contract with them … I am a customer and I have been trying to cancel my contract with them for weeks and Plusnet net has just been egnoring me and all the other customer how want to leave if you dont believe me just look at Trustpilot.https://uk.trustpilot.com/review/www.plus.net


plusnet mobile been only for a week
check life mobile review
uk.trustpilot.com/rev….uk

I've ordered a sim, I'm interested to hear people's thoughts about plusnet mobile if they are already with them

My Wife hasnt been able to login to here account that was transfered to Plusnet but instead she been blocked and cant get throught on the phone.

I must be one of the lucky ones. Been with life mobile for a while now and customer service was excellent with them. Can't speak for plusnet atm but switchover hasn't affected signal, calls etc even though it's been just over a week. They use the EE network.

Just got this for my son and its on EE network

Don't forget the moneysavingexpert offer 4gb unlimited everything else for £10.

rollzy

I must be one of the lucky ones. Been with life mobile for a while now … I must be one of the lucky ones. Been with life mobile for a while now and customer service was excellent with them. Can't speak for plusnet atm but switchover hasn't affected signal, calls etc even though it's been just over a week. They use the EE network.


Same here, Life have been excellent on the rare occasions I've needed to contact them and the switch over from Life to Plusnet seems to have gone extremely smoothly, I wouldn't even have noticed anything had changed if they'd not told me (and the network name on my phone hadn't changed).

I had Life mobile for my son and it switched over seamlessly to Plusnet. I then phoned up to change the package and it was sorted without any issues at all with a new sim arriving the following day. Signal has been fine too.

For me PlusNet broadband is excellent so may give their new mobile service a try and leave Virgin.

leyloleylo

I had Life mobile for my son and it switched over seamlessly to Plusnet. … I had Life mobile for my son and it switched over seamlessly to Plusnet. I then phoned up to change the package and it was sorted without any issues at all with a new sim arriving the following day. Signal has been fine too.


Lucky you I rang to upgrade and 1 week later I'm still waiting for the sim. I've now been on hold trying to talking to customer service for 25 minutes and still no answer.

TiptreeJam

For me PlusNet broadband is excellent so may give their new mobile … For me PlusNet broadband is excellent so may give their new mobile service a try and leave Virgin.



​Plusnet are also doing 4GB 4G, 1500 min, unlim texts for £10.00 mth 30 day rolling contract. I have been with Virgin for a lifetime & get unlimited all for £12 it used to be £5 then kept jumping up! Now they will not even give me a good deal for sticking with them all these years waiting for 4G bad mistake being loyal!

BLOSSOM143

​Plusnet are also doing 4GB 4G, 1500 min, unlim texts for £10.00 mth 30 da … ​Plusnet are also doing 4GB 4G, 1500 min, unlim texts for £10.00 mth 30 day rolling contract. I have been with Virgin for a lifetime & get unlimited all for £12 it used to be £5 then kept jumping up! Now they will not even give me a good deal for sticking with them all these years waiting for 4G bad mistake being loyal!



Moneysavingexpert have the same data and unlimited everything else for a tenner.

Little concerned about the switch over as Life Mobile were brilliant, only left as I needed a lot of data and even got a sim for a family member. See how it goes I suppose.

Plusnet emailed me last Wednesday. Got SIM Friday. Activated first thing Monday morning. So far, so good.

I was on life which is now plusnet,seems like signal has improved for me so thumbs up!

Had a lot of problems since switch over from life to plus or should that be minus net? No signal today and was expecting important call.Time to move to three methinks..

rodman

plusnet mobile been only for a weekcheck life mobile … plusnet mobile been only for a weekcheck life mobile reviewhttps://uk.trustpilot.com/review/lifemobile.co.uk



Actually, they bought out and are rebranding an existing company, so yes, customers of the old company may well have been trying to escape for weeks, ever since they found out.

had been more than 6 months with life mobile - was very happy, the reviews are just crap or people cant be bothered to pay the bills on time! the plusnet still good but it seems to me the operators are overloaded as all calls are end up in queue and 10-15 minutes playing music at plusnet cost.

I'm baffled by the negative feedback on both LifeMoble and Plusnet. I've been impressed with LifeMobile's customer service since I joined them 6 months ago, and have been a PlusNet broadband customer for a while. I'd go as far as to say that their tech support is the best I've had from any broadband provider (and I work in the IT industry)

Gentle_Giant

Lots of issues with PN mobile being reported; it must be VERY bad if … Lots of issues with PN mobile being reported; it must be VERY bad if TrustPilot arent deleting bad reviews.Some people are finding they cannot receive calls but can make calls, or receive calls, but not make them; it is a complete shambles.


community.plus.net/t5/…ile
Looking on the Plusnet forum it's looks OK, always problems but I don't think it looks terrible. Can't say I'm a fan as recently left.

BLOSSOM143

​Plusnet are also doing 4GB 4G, 1500 min, unlim texts for £10.00 mth 30 da … ​Plusnet are also doing 4GB 4G, 1500 min, unlim texts for £10.00 mth 30 day rolling contract. I have been with Virgin for a lifetime & get unlimited all for £12 it used to be £5 then kept jumping up! Now they will not even give me a good deal for sticking with them all these years waiting for 4G bad mistake being loyal!




Ditto.

Been with Virgin for ages, have 5 contracts with them, 2 had the unlimited everything for £5, which jumped to £9, then £13 then £26!

Moved them onto the £15 5000 mins, 5GB data for £10

The other 3 are on seriously random tariffs around £5.52 that haven't changed price that give 600mins 200txt 2.5gb data.

If I hadn't taken the unlimited tariff for £5 I could have kept the cheap legacy tariffs with huge discounts.

Just a pain they force you to move, then you have to build up loyalty again in the hope that company will look after you.

eslick

Don't forget the moneysavingexpert offer 4gb unlimited everything else … Don't forget the moneysavingexpert offer 4gb unlimited everything else for £10.


Plusnet blagged lmao what utter tosh from moneysavingexpert it was a pre reg deal and the link was posted as it was live to anyone! Moneysaving expert have blagged nothing!

itm

I'm baffled by the negative feedback on both LifeMoble and Plusnet. I've … I'm baffled by the negative feedback on both LifeMoble and Plusnet. I've been impressed with LifeMobile's customer service since I joined them 6 months ago, and have been a PlusNet broadband customer for a while. I'd go as far as to say that their tech support is the best I've had from any broadband provider (and I work in the IT industry)


I echo the same view as you.

Just switched to this deal myself from EE - worth a go at half the price of my previous contract for the same amount of data. Been a Plusnet fibre broadband customer for 3 years, was on the verge of leaving after the first year due to dropouts but has been fine ever since.

The 2gb deal is ideal for my second phone as I have unlimited on my main device - I don't need huge data when carrying two phones. For those of us who signed up we have until 4/1 to pull the trigger on the two introductory offers. I will think about it.

mikeyw

what carrier do they use?



​There mobile service is a shambles, 2 days to port over a number, still not working, phoned to cancel contract under 15 day cooling off period, they said ok, but no confirmation yet. Have logged complaint now, stopped direct debit. Very frustrating service, been using there broadband for years no problems. Mobile service a complete shambles.

denwyn

​There mobile service is a shambles, 2 days to port over a number, still n … ​There mobile service is a shambles, 2 days to port over a number, still not working, phoned to cancel contract under 15 day cooling off period, they said ok, but no confirmation yet. Have logged complaint now, stopped direct debit. Very frustrating service, been using there broadband for years no problems. Mobile service a complete shambles.



I would guess that's as much due to the influx of new users for the new deals causing a log jam at customer service. Not defending it, just seems like the probable cause.

I wanted to see what they were like whilst I had a couple of months left on my 3 contract. Probably going to split my phone usage anyway so business and personal mobiles are separate. No issues thus far although I've not tried to port any numbers; that's for next year if I can't get 3 (and their 'wonderful' customer service oO) to match the deal.

My uncle wanted a cheap low usage sim I recommended life but by time he came to order they had migrated to plusnet.

Sim arrived. Took three days to activate but once done all seems to be working absolutely fine.

I phoned 3 days ago to close account under 15 day cooling off period, agreed by them on phone, I received £10 credit into my bank from closure. This morning I had emailed from them telling me they can't take any payments from my bank as direct debit has been stopped. I stopped it after the refund as mobile account was closed. Phoned them AGAIN this morning, apparently it's says account to be closed, but they have no idea why it's not been done, put the sim card back in the mobile and it's still working.. grrrrr. I have told them I will not be restating the direct debit, I want the bloody account closed, been through there complaints procedure,which is extremely slow to respond, written to them as well. Not sure what else I can do. There a sodding nightmare with the new Mobile service.

Life have been brilliant in the 11 months I've been with them. No issues at all. Upgraded to this package this week, new sim and tariff activated as soon as as I called them (as usual, answered immediately) and no problems at all. 4G faster than the 20meg it's allegedly capped at. Very happy.

Same here just done pac no problems at all so far! Spot on so just teething problems

finbaar

The 2gb deal is ideal for my second phone as I have unlimited on my main … The 2gb deal is ideal for my second phone as I have unlimited on my main device - I don't need huge data when carrying two phones. For those of us who signed up we have until 4/1 to pull the trigger on the two introductory offers. I will think about it.



Why on earth do you need two, phones? You have a mistress or something??

OrribleHarry

Why on earth do you need two, phones? You have a mistress or something??



I have a line for my business and one for personal calls. He's probably the same.

swfarrington

I have a line for my business and one for personal calls. He's probably … I have a line for my business and one for personal calls. He's probably the same.



Me too, but I just bought a dual sim phone saves carrying two.
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