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Plusnet mobile 9GB for £10 30 day rolling contract (Retention offer)
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Plusnet mobile 9GB for £10 30 day rolling contract (Retention offer)

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Posted 6th JunAvailable: National

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Called Plusnet to leave and they offered me a cracking deal! 9GB for £10 and 1 month free line rental! I wanted to close 3 accounts and they done this on all 3 for me!
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paulj4806/06/2019 23:42

Plusnet is regularly down, the voice service was down for 3 hours just …Plusnet is regularly down, the voice service was down for 3 hours just this afternoon.


Been with them for about 2 years, along with 3 family members. Never had a problem.
39 Comments
I have been getting 10 gig for £10 for a while now
I believe Id mobile got £10 9gb 30 day contract.....and best bit you can roll data for next month.....can't with plusnet.
Plusnet is regularly down, the voice service was down for 3 hours just this afternoon.
paulj4806/06/2019 23:42

Plusnet is regularly down, the voice service was down for 3 hours just …Plusnet is regularly down, the voice service was down for 3 hours just this afternoon.


Seriously? I am starting to see the benefit of Dual Sim phones (when I am not loosing them and they are not being handed in in an uber world city - londres)
paulj4806/06/2019 23:42

Plusnet is regularly down, the voice service was down for 3 hours just …Plusnet is regularly down, the voice service was down for 3 hours just this afternoon.


Been with them for about 2 years, along with 3 family members. Never had a problem.
paulj4806/06/2019 23:42

Plusnet is regularly down, the voice service was down for 3 hours just …Plusnet is regularly down, the voice service was down for 3 hours just this afternoon.


Zoea06/06/2019 23:48

Seriously? I am starting to see the benefit of Dual Sim phones (when I am …Seriously? I am starting to see the benefit of Dual Sim phones (when I am not loosing them and they are not being handed in in an uber world city - londres)



It might have been in their area but it’s not like that in most parts of the country.
I called up Plusnet a few days ago. Got offered 8GB for £8. 30 day rolling.
ianlash06/06/2019 23:53

Been with them for about 2 years, along with 3 family members. Never had a …Been with them for about 2 years, along with 3 family members. Never had a problem.


Been with them 18 months never had a minute of disrupted service as far as I'm aware
paulj4806/06/2019 23:42

Plusnet is regularly down, the voice service was down for 3 hours just …Plusnet is regularly down, the voice service was down for 3 hours just this afternoon.



Yep happened to me also today, and with all of the family's phones. I rarely make calls, but the rare time I need to - it doesn't work. Just said it was connecting then "call ended" A bit rubbish really.
Just took the same deal £10 9gig unlimted text n calls
VDisillusioned07/06/2019 00:42

Yep happened to me also today, and with all of the family's phones. I …Yep happened to me also today, and with all of the family's phones. I rarely make calls, but the rare time I need to - it doesn't work. Just said it was connecting then "call ended" A bit rubbish really.


Happens to me all the time in Bolton
Thinking of leaving them coz of it.
Plusnet are generally being rubbish at the moment. The cust services phone is regularly 1 hour of waiting (I've spent i.r.o. 4 hours on the phone to them over the past two days trying to sort out a house move. Hung up twice(infuriating!!!), failed move, lost number).
I've not noticed any issues with the sim my mother has, but, I'd be hesitant in choosing them for anything now. Too many new cust deals and not enough infrastructure / resources.
I loved plusnet mobile until 8 weeks ago.
I stopped getting calls, the phone did not ring and calls went to answer machine.
Takes 20 seconds to dial a number.
After 10 plus call To plusnet they sent a new sim out.
Still have the same issues.

The only way to get calls and dial numbers in 3 seconds is to set my phone to 3G only.
Then it works fine. It’s an issues all over their forums but they still denied it was going on.
I thought it might be a phone issue but after using the sims in 3 windows phones, 4 android phones and an iPhone the issue still persists.

If I was not getting 2000mis unlimited texts and 1.5gb data For £1.00 a month I would switch networks.
Interesting, wonder if this is subject to go up? (Mines going up this month) would be better to go to this I guess.
cheapnnasty107/06/2019 04:16

Happens to me all the time in Bolton Thinking of leaving them coz of it.


I'm in Bolton and haven't noticed any disruption?
Good for you
What network do they use?
O2 or EE or Vodafone?
Anyone use it near London
Just phoned them and I couldn’t get this deal on a 30 day contract (only on 12 month contract).

And their 30 day deals they were offering were either over £10 for a little more Data or just under £10 for a lot less Data.

Also: To the OP, was it Unlimited Mins & Text.....you don’t state this.....?
Edited by: "Airlite" 7th Jun
MarioMan07/06/2019 08:28

What network do they use? O2 or EE or Vodafone?Anyone use it near London


Plusnet use EE, Plusnet is owned by BT who also own EE; so Plusnet, BT Mobile both run on the EE network.
ianlash06/06/2019 23:53

Been with them for about 2 years, along with 3 family members. Never had a …Been with them for about 2 years, along with 3 family members. Never had a problem.


The thing is you wouldn’t know unless you needed to make a call, data always works when it goes down but the voice doesn’t.
Airlite07/06/2019 09:02

Plusnet use EE, Plusnet is owned by BT who also own EE; so Plusnet, BT …Plusnet use EE, Plusnet is owned by BT who also own EE; so Plusnet, BT Mobile both run on the EE network.


As Plusnet is a virtual operator it will use different priorities, routes and servers to EE so isn’t always comparable.
Thar07/06/2019 08:03

I'm in Bolton and haven't noticed any disruption?


Did you try and make any voice calls between 3 and 4pm yesterday afternoon?
Plusnet are great, been with them for a 1.5 years and no issue.

However they will now start increasing the prices anually with inflation, mine is going up from 10 to 10.50 next month.

hotukdeals.com/dis…554
paulj4806/06/2019 23:42

Plusnet is regularly down, the voice service was down for 3 hours just …Plusnet is regularly down, the voice service was down for 3 hours just this afternoon.


I dont have problems that often but service is down sometimes - can be very annoying
tissot2207/06/2019 11:57

I dont have problems that often but service is down sometimes - can be …I dont have problems that often but service is down sometimes - can be very annoying


Like I’ve said though, how do we know the voice service is down unless we need to ring out at the time?

i know of 3 occasion in the last 12 month where I’ve not been able to ring out (once yesterday afternoon) how many other times has the service gone down without me knowing?
Rang them today ....only offered this on a 12 month contract, ....looks like I will have to leave to get a better deal with Vodafone
paulj4807/06/2019 10:08

Did you try and make any voice calls between 3 and 4pm yesterday afternoon?


Yes, at 15:53 to be precise. Call connected no problem. Someone in my town says they have problems, I don't, can it not just be the nearest mast that's the issue?
Edited by: "Thar" 7th Jun
Shocking customer service.

I signed up to an offer I found on HUKD and all was fine for months. I gave my notice to cancel and was told if I didn't use my PAC code in the 30 day notice period then the account would remain open.

I decided to leave the account open. But noticed my bill was higher for the next 3 months. My 11 year old daughter (who the account was for) then told me her phone wasn't working. I rang up only to be told my account was shut and the deal i was on previously "didn't exist" and that's why my contract had gone up in price. I then asked to cancel again which took about 3 phone calls to finally sort out.
Thar07/06/2019 13:18

Yes, at 15:53 to be precise.


I had a WhatsApp voice call from the wife at 16:06 and it definitely wasn’t working then in or out, checked with a work mate and theirs wasn’t working either.
Yea pretty crappy support, was told it's impossible for people to get over 8Gb on a 30 days? Also was told that I'm on the best deal...paying £8.40 a month for 4GB, was rudely rushed off the phone, guess it's time to look elsewhere (even know I've been with them for 2 years).
I have 2 sim cards on £10 8GB (going up to £10.50 soon), called to get PAC, was put through retentions/cancellations and was told they can't offer anything better with 30 day rolling contract.
They could offer something with 12 month contract, but I no longer do yearly contracts after having to take T-mobile and Orange to Ofcom CISAS (many years ago).
Might shop around for something better now since PAC codes arrived.
got one of their £6 monthly sim deals last year for my mums mobile

trying to cancel was a riight pain in the bum

because i set it up for my elderly mother when she was being asked questions i told her the answer the plusnet employee then cancelled the process because he heard me giving my mother the answers to the questions

my mother aswell as a lot of other elderly people get confused by the barage of questions and passwords (having to be secure enough) from these companies

the customer rep was getting off on refusing the process time after time he cancelled the process 3 times we phoned and he came up with other reasons for stopping the cancellation i hope they go bust and he loses his job

you give people power over you and they invariably abuse it

first time ive had this problem with accounts over the phone
Got this but it was 12 month contract
ses6jwg07/06/2019 18:04

Got this but it was 12 month contract



Same here. They were only happy to get me 9GB for £10 on 12 month contract, or alternatively 10GB for £12.
I probably should have mentioned that I hold 2 contracts with them but I forgot.
I just phoned them to try and get this on the 30 day contract but they would only offer it on a 12 month one. If I wanted a 30 day contract it would be 7GB for £11 or 9GB for £12.

In the end I settled for 5GB for £9 on a 30 day contract, an increase of 1.5GB for the same money I'm paying already. That should be fine for my use most of the year, it's mainly when I go to my holiday home that I run out and need a little more.
I’ve been with EE and Virgin. But Plusnet is not a patch. Regular drop outs of service, like a hour with no 4G or 3G today or sometimes no voice calls.
My wife and son have had sims for ages and they don’t notice the issues because they don’t use them heavily.
Don’t get me wrong, it’s great for the price but just be prepared for the odd blip.
walio07/06/2019 14:30

I have 2 sim cards on £10 8GB (going up to £10.50 soon), called to get P …I have 2 sim cards on £10 8GB (going up to £10.50 soon), called to get PAC, was put through retentions/cancellations and was told they can't offer anything better with 30 day rolling contract. They could offer something with 12 month contract, but I no longer do yearly contracts after having to take T-mobile and Orange to Ofcom CISAS (many years ago).Might shop around for something better now since PAC codes arrived.


try vixi unlimited calls texts 6gb data for £10 plus endless social data and turkey is classed as eu destination as well
chitychatty07/06/2019 06:06

Plusnet are generally being rubbish at the moment. The cust services phone …Plusnet are generally being rubbish at the moment. The cust services phone is regularly 1 hour of waiting (I've spent i.r.o. 4 hours on the phone to them over the past two days trying to sort out a house move. Hung up twice(infuriating!!!), failed move, lost number).I've not noticed any issues with the sim my mother has, but, I'd be hesitant in choosing them for anything now. Too many new cust deals and not enough infrastructure / resources.


Tried to get PAC and they literally won't give without giving correct pass code which I forgot. All other info didnt matter. Thankfully ofcom pushed txt based PAC system allowing me to move.... I am still waiting for refund for unused period coz I dont remember the d*** pass code... Will lodge a complaint.... They are good as long as you dont have to deal with a quasi-human because It is not! It is an automaton which quickly hangs up if you fail to provide...
You know what....
The d*** pass code that you forgot.
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