Plusnet New Unlimited 76Mb  Fibre Broadband  £9.99 a month + £13.99 line rental with half price for 6 months. + TCB/Quidco cashback
1746°Expired

Plusnet New Unlimited 76Mb Fibre Broadband £9.99 a month + £13.99 line rental with half price for 6 months. + TCB/Quidco cashback

865
Found 19th Dec 2012
£9.99 a month for 6 months Plus £13.99 a month line rental or £10.49 if you pay for 12 months line rental in advance.

I've been waiting for a reasonable fibre broadband deal for quite a while now, but they've all had a flaw that has put me off (price, download limits etc)

Plusnet have just launched an unlimited fibre deal, so I've finally decided to take the plunge!

Unlimited Fibre Broadband (upto 76Mb down and 19.5Mb up) : £19.99 per month

Phone: £13.99 per month or £10.49 pm with advance annual payment (£125.88) with free weekend and evening calls to landlines.

Connection is free when you take both phone and broadband and you also get half price fibre (£9.99) for 6 months. (If you don't take Plusnets phone line together with the fibre, then connection is £50 and you will still need to have an active line from another provider using BT's network)

Free Router, but £5.99 p&p. It's compulsory that you are sent the router, but you can use your own if you already have one that you would prefer to use.

There is also £38 TCB/Quidco cashback (increased to £70 on Quidco as a limited time special offer - but expect to see them offer this for a few days every month)

18 month contract

Regarding traffic management, this comment from a Plusnet rep, seems to say that the prioritisation is only within your own traffic and not within the network as a whole, so there is basically no throttling :

plusnet

There are absolutely no rate limits set on the new Unlimited products. If there were we wouldn't be allowed to sell them as unlimited. We do use prioritisation, but all that does is make sure email/web/streaming/VPN/gaming traffic still works if you're for example using bittorrent or usenet or something else that would saturate the line.

For example, you have a 40Mb connection and are downloading from usenet at that speed. You then set a hi-def stream going from netflix or somewhere. Your usenet traffic would be reduced by the speed of the netflix stream, as our prioritisation makes sure that the streaming traffic is prioritised over the download.

Hope that helps explain, cheers,

Matt Taylor
Customer Support
Community Updates
865 Comments
Great offer if i could get fibre this is the company i would use ( My son already uses them )


(Plusnet plc). It has been owned since 30 January 2007 by BT Group, but operates as a separate business. Plusnet also operates the Metronet brand in the UK.

en.wikipedia.org/wik…net
Edited by: "dparr59" 19th Dec 2012
Original Poster
dparr59

Great offer if i could get fibre this is the company i would use ( My son … Great offer if i could get fibre this is the company i would use ( My son already uses them ) (Plusnet plc). It has been owned since 30 January 2007 by BT Group, but operates as a separate business. Plusnet also operates the Metronet brand in the UK.http://en.wikipedia.org/wiki/Plusnet



They've also started an unlimited standard broadband package which looks competitive, but I haven't looked around to compare that, because I wanted fibre.
dparr59

Great offer if i could get fibre this is the company i would use ( My son … Great offer if i could get fibre this is the company i would use ( My son already uses them ) (Plusnet plc). It has been owned since 30 January 2007 by BT Group, but operates as a separate business. Plusnet also operates the Metronet brand in the UK.http://en.wikipedia.org/wiki/Plusnet

might be separate entity, but when it was taken over its prices were "standardised", generally up!
Original Poster
Also before someone asks about throttling, this blog post seems to say there is no throttling:

community.plus.net/blo…re/

Yet this table shows they do manage it:

plus.net/sup…tml

So I'm not sure what they do. For what it's worth I'm currently with Orange Broadband which uses the same BT network and is supposedly throttled/managed, but I get full speed on Usenet 24 hrs a day. I find that torrents (are many people still using them?) tend to be occasionally throttled during the day.
Spacehduk

They've also started an unlimited standard broadband package which looks … They've also started an unlimited standard broadband package which looks competitive, but I haven't looked around to compare that, because I wanted fibre.



I am with be* Unlimited with land line and included calls and have been for 4 years but they do not yet do fibre ,But I do get full speed on Usenet 24 hrs a day. every day
so it looks like i will be staying put a bit yet ( no sign of fibre my street is classed by BT Quote :

The rollout is based on the commercial criteria for each cabinet and number 2' to which you are connected has not met these



Edited by: "dparr59" 19th Dec 2012
Spacehduk

Also before someone asks about throttling, this blog post seems to say … Also before someone asks about throttling, this blog post seems to say there is no throttling:http://community.plus.net/blog/2012/12/19/unlimited-broadband-is-here/Yet this table shows they do manage it:http://www.plus.net/support/broadband/speed_guide/traffic_management.shtmlSo I'm not sure what they do. For what it's worth I'm currently with Orange Broadband which uses the same BT network and is supposedly throttled/managed, but I get full speed on Usenet 24 hrs a day. I find that torrents (are many people still using them?) tend to be occasionally throttled during the day.



You can also download unlimited from 12 midnight - 8am
Just switched to their unlimited package which is £1 cheaper than I was currently paying for 60GB/mth.

Thanks
Spacehduk

Also before someone asks about throttling, this blog post seems to say … Also before someone asks about throttling, this blog post seems to say there is no throttling:http://community.plus.net/blog/2012/12/19/unlimited-broadband-is-here/Yet this table shows they do manage it:http://www.plus.net/support/broadband/speed_guide/traffic_management.shtmlSo I'm not sure what they do. For what it's worth I'm currently with Orange Broadband which uses the same BT network and is supposedly throttled/managed, but I get full speed on Usenet 24 hrs a day. I find that torrents (are many people still using them?) tend to be occasionally throttled during the day.



I Dislike the fact that they do traffic management as there is no reason for it. a street cabinet is hooked up via at least 1 fibre optic which, by my count has a far superior bandwidth than the number of users normally connected to it (proved by the fact that most countries have non-throttled internet)
either way, good deal and VERY tempting!
Good deal but the biggest flaw is BT. Since you'll be with a 3rd party essentially they'll often treat any issues with their service worse than if you were with them. Also BT throttle at the cabinet, the use a system called Rambo that reduces your line speed for stability, I'm with 700m of the cabinet yet BT have reduced my speed to 40/11
I have fibre from Sky (same price for 40 down 10 up). Well worth the upgrade to me as my old adsl2 connection was only 5mb.

Slim
Bargain. With plusnet for bb now and apart from odd slooow evening, good value and excellent UK call centre staff :-) Will definitely consider upgrading when we are fibre enabled.
Banned
Ive been with plus net at my parents fot over 5 years. Im with O2 at my place.
Plus net Customer service has been good on the 2 occasions we have had issues.
They are not in a fibre area else I woukd upgrade them
dparr59

Great offer if i could get fibre this is the company i would use ( My son … Great offer if i could get fibre this is the company i would use ( My son already uses them ) (Plusnet plc). It has been owned since 30 January 2007 by BT Group, but operates as a separate business. Plusnet also operates the Metronet brand in the UK.http://en.wikipedia.org/wiki/Plusnet



Plusnet is owned by BT?

How comes? Plusnet is actually a good company!
ahmednuaman

Good deal but the biggest flaw is BT. Since you'll be with a 3rd party … Good deal but the biggest flaw is BT. Since you'll be with a 3rd party essentially they'll often treat any issues with their service worse than if you were with them. Also BT throttle at the cabinet, the use a system called Rambo that reduces your line speed for stability, I'm with 700m of the cabinet yet BT have reduced my speed to 40/11



that's pretty normal. I used to work for an isp in belgium and they had 30mbit at less than 200m, 20mbit at less than 500 and adsl2 at more than that.
reason they do that is between the fibre and your house it's all copper so the further you go, the more disturbed the line gets.
i've got fibre optic from plusnet as i couldnt get virgin fibre optic or even bt fibre optic but when i had it installed a bt engineer came out and installed it all. one downside, the bt router does not have an off button, the plusnet one does (yes, you will have 2 routers) and if you do switch off the plusnet router (being eco friendly) then it will take approx 15mins to boot up which is a pain in the bottom. other than that it is really good and now i get a 6x the speed i used to get before (30mb) and can watch online content on my tv without it buffering every 5 seconds. heat for fire optic and plusnet.
Sounds good, I'm tied to BT for a little while yet, but might jump ship as soon as it comes up
I have an 80m line and trust me if its not unlimited for every hour of the day its not worth having. The net becomes another hard drive for you and if like me you have 11 devices that all stream then you will eat data because your choice is amazing. From Streaming HD TV, to giving steam a slamming, you will use the net like a hard drive and the last thing you want is someone turning your hard drive off lol Fiber then becomes pointless.

Plusnet were great to start with, then they went dire, now I do not know what they are like - all I know is if you get fiber do not get stung by some BS fup or limits of any kind whatsoever. Plus if 40 is much cheaper then take that as in the long term there is no difference to the end user only time.
My line gets fibre enabled on 30th Dec if BT are to be believed and they're saying I should get the full 80megs (although given I get 12megs off of a 16 rated line I'll believe that when I seen it).

Will be a shame leaving O2 who've provided a pretty great service for cheap (aside from them using awful DNS servers and them remoting into your router to switch back to them if you use their standard one). Their fault for not offering fibre though.

Sky are more expensive than everyone else but them advertising no limits, throttling or traffic shaping makes them very attractive...
Was with them a few years, great the first couple years then service went downhill.
On Plusnet's pages it seems impossible clearly determine if I am in a fibre address. All I get offered is un unlimited package that after the half price year is over, adds up to nearly the same as my current Virgin Media real fibre package inc a phone line. Speed quoted is near what I get from VM. Better marketing needed methinks.
Edited by: "buglawton" 19th Dec 2012
I guess its not available in all areas, as we're with VM & PlusNet quotes 8Mb/1Mb for us
abigsmurf I got 7meg, then went to fiber and got full 80, having a chin wag with the engineer and he said it tested much fast than that too. BT dire service, but they got the goods so I find them the best at the mo. Shame Sky did not get their act together with Fiber, massive drama with them on roll out and then hardly anyone could get it - no surprise there though as it makes sky satellite tv obsolete.
Dam. Not available in my area
ahmednuaman

Good deal but the biggest flaw is BT. Since you'll be with a 3rd party … Good deal but the biggest flaw is BT. Since you'll be with a 3rd party essentially they'll often treat any issues with their service worse than if you were with them. Also BT throttle at the cabinet, the use a system called Rambo that reduces your line speed for stability, I'm with 700m of the cabinet yet BT have reduced my speed to 40/11



They can't, don't and won't BT Retail is a 3rd party to BT Wholesale who sell the lines and BT openreach who do the maintenance, if OFCOM had not split the company then yes they would be able to streamline your BB fix. If Byou have found that BT handle problems better than other ISPs then that is down to better training and customer service than anything else. Some BT tech support is pretty bad but some of their tech support guys in the 3rd world (Newcastle, Dundee, Thurso) do know what they're on about and once you get past the accent the Indian guys also know more than they let on but are too polite to break from the script. We used to fix the problem then fill in the script afterwards, is was much quicker but had our balls broken about twice a week for it.
I've been on Plusnet for around 2 and half years. My problem is we're not fibre optic and cant get it due BT not upgrading our exchange but it doesn't stop them charging more than somebody on fibre optic.

I've voted hot because I liked being on Plusnet. I'm in the process of switching my phone/ broadband over to Sky as they have better deals, and have an unlimited tariff unlike Plusnet. I used to get charged for going over the allowance due to having a bad connection, where it might drop and if I'm downloading stuff like BBC iPlayer it has to start again.
Why can't posters on tech threads write a simple sentence in decent English? Do you guys ever read your own posts?
I'm currently with Plusnet. Fantastic customer service. I've found them to be a bit more expensive than rivals such as Talktalk and due to the cash-back offers I'll be switching to Taktalk in the New Year.
Do each of these companies who provide fibre optic services, do they then install their own boxes in the wall through which the services are provided?

im on virgin and got that white connection box in the front room. and if i left virgin and went to another provider, the white virgin box in the wall would stay.

im looking for providers where the connection boxes dont have be installed.
Besford

Why can't posters on tech threads write a simple sentence in decent … Why can't posters on tech threads write a simple sentence in decent English? Do you guys ever read your own posts?



Our speak the English well thank you very mulch!
Gazzie

I'm currently with Plusnet. Fantastic customer service. I've found them … I'm currently with Plusnet. Fantastic customer service. I've found them to be a bit more expensive than rivals such as Talktalk and due to the cash-back offers I'll be switching to Taktalk in the New Year.

you really don't want to swap to talktalk. They are one of the worst providers out there. The customer service is shocking. Do some research before you switch
Thanks, this seems like a really good deal. I may need to look at it again when my Sky contract is up later in the new year.
dreadful company
First time charges for getting connections - total £83.96
Today's payment
Unlimited Fibre Broadband (First month)
£19.99
Promotional discount (for 6 months)
- £10.00
Plusnet Protect powered by McAfee (First month)
Included
Router P&P
£5.99
Line rental (First month)
£13.99
Installation charge
£49.99
Talk Anytime (First Month)
£4.00
Voicemail (1571) (First month)
Included
Today's total
£83.96
signed up, great deal actually, only £7 per month more than I pay now for 16mb should get more than 60mb!!
It's not a good deal for me. £33.98 per month - broadband and line rental. That's worse than my Virgin deal.
It looks ok but have heard bad reports, I'm with Origin Fibre (South Yorkshire Digital Region network) and get 40meg (Can get 100 if I pay an extra £10/m), hammer usenet (2TB/month avg) and never have an issue, if I was with Plusnet they would throw a fit for downloading that much data.
would not touch plusnet with a barge pole - worst broadband experience I've ever had with this lot, never again.
Good deal, shame I just signed up for Talk Talk fibre on an 18 month contract
Sweetcorn12

might be separate entity, but when it was taken over its prices were … might be separate entity, but when it was taken over its prices were "standardised", generally up!





That's strange........ Prices have gone down since being taken over!!!

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