Plusnet Unlimited Broadband up to 16 Mb/s £3.49pm + Line Rental Saver £131.88 if paid 12 months upfront + Potential £100 Quidco (12 months contract)
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Plusnet Unlimited Broadband up to 16 Mb/s £3.49pm + Line Rental Saver £131.88 if paid 12 months upfront + Potential £100 Quidco (12 months contract)

123
Found 29th May 2014
Plusnet Unlimited Broadband up to 16 Mb/s £3.49pm + Line Rental Saver £131.88 if paid 12 months upfront + Potential £100 Quidco (12 months contract) (market 3)

Quidco: quidco.com/plu…et/

New customers only
£6 delivery charge
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Got similar deal from Plusnet cost me £2.99 for broadband and line saver was £9.99 a month and i paid it upfront.
Great news Quidco already paid me £90.00 back. So it works great deal. No brainer.
Just enquired with a plusnet agent and agreed copper broadband + phone and line rental upfront, using my own router, so if quidco tracks it will be £11.20 per month for 12 months
I pay £131.88 for the yearly line saver and £15 a month for 70MB fibre broadband. Absolute no brainer, brilliant company.
I've been with them for nearly 18 months now with their FTTC unlimited product. No major problems and pretty happy with their service.
fab deal. just do it. great company and very good call centre in my opinion
JPS

I pay £131.88 for the yearly line saver and £15 a month for 70MB fibre b … I pay £131.88 for the yearly line saver and £15 a month for 70MB fibre broadband. Absolute no brainer, brilliant company.

cant fault them they kicked BT in the bum to fix my issue. Hopefully they dont start fiddling with torrents though.
Been with Plusnet for 3 years +.My current deal is £21.34 per month for line rental with evening and weekend calls and unlimited fibre optic broadband. Can't fault their customer service or the broadband, they are in my opinion the best provider.
The above was a retention deal.
JPS

I pay £131.88 for the yearly line saver and £15 a month for 70MB fibre b … I pay £131.88 for the yearly line saver and £15 a month for 70MB fibre broadband.


Is that a retention deal?
FYI. If you to PlusNet via the uswitch website it's £2.49 per month. Exclusive deal apparently.
It's about time basic broadband was just included in line rental as a standard. Not many people have broadband from someone who doesn't also supply their land line. It's all a marketing con to quote separate prices.
Edited by: "jhw" 29th May 2014
If I only used a small amount of data I would seriously consider ditching my land line and just use 3G.
The MyFi device I have works just fine for general surfing and costs me about a tenner every three months with a 3 Mobile SIM.
My Mobile on 3 Mobile 321 deal doesn't cost me much either.


Edited by: "CrazyBob" 29th May 2014
Just left plusnet after a horrid time cost me £110 in fees to cancel the contract but have now moved to another provider,found their customer service to be so uniformed and rude and got sick of lengthy 45 minute calls endless emails and endless fault team investigations to try to fix my slow connection amd constant disconections that i never had on my previously supplier,should have moved sooner and now im getting the speed my line is estimated with no disconnections
Just going to leave this here and let people make up their own minds

ispreview.co.uk/rev…php
kaiser051

Just left plusnet after a horrid time cost me £110 in fees to cancel the … Just left plusnet after a horrid time cost me £110 in fees to cancel the contract but have now moved to another provider,found their customer service to be so uniformed and rude and got sick of lengthy 45 minute calls endless emails and endless fault team investigations to try to fix my slow connection amd constant disconections that i never had on my previously supplier,should have moved sooner and now im getting the speed my line is estimated with no disconnections



My mother in law died recently, and they were very difficult about it when we wanted to end the contract. Rude and uninformed. They wanted an exit charge, even though the contract had been set up on the basis of no exit charge. Frankly, I thought they were disgraceful. I spent hours on the phone to their customer services. Really not recommended.
I've never had an issue with them. had to call them and the customer service has always been better than any provider I've previously been with.
I too have never had an issue with them : Owned By BT but cheaper

Plusnet is a British internet service provider (ISP). The company was founded in 1997 in Sheffield, South Yorkshire, and floated on the Alternative Investment Market in July 2004, making them a public limited company (Plusnet plc). On 30 January 2007 Plusnet was acquired by BT Group, but it continues to operate as a separate business.
Edited by: "dparr59" 29th May 2014
Since my earlier post where I said I had agreed a plan with Plusnet I am glad after doing some more reading that I had not actually tied it up and confirmed a contract, I thought TT was bad enough.
becclesguy

Been with Plusnet for 3 years +.My current deal is £21.34 per month for … Been with Plusnet for 3 years +.My current deal is £21.34 per month for line rental with evening and weekend calls and unlimited fibre optic broadband. Can't fault their customer service or the broadband, they are in my opinion the best provider. The above was a retention deal.



Been with them for 7 years and my retention deal was £29 for the same :-( how long does yours last for?
There also seems to be an additional activation fee of £25 for the broadband, unless you also take one of their phone add-ons. Does anyone know what the cost of a static IP address is with Plusnet, and how to arrange it via this deal? Also, any Acestream/Wiziwig experience with Plusnet (good or bad)?
charlie12

Is that a retention deal?



It was the deal they offered me when I upgraded from ADSL to Fibre mid-contract, as I mentioned they had an offer on for new customers, their customer service is top notch.

Static IP

A permanent Internet IP address that's assigned to you - and only you. With a static IP you can:

Host websites or mail servers
Start webcasting
Connect with others online using VPN

£5.00 Setup fee

itm2

There also seems to be an additional activation fee of £25 for the … There also seems to be an additional activation fee of £25 for the broadband, unless you also take one of their phone add-ons. Does anyone know what the cost of a static IP address is with Plusnet, and how to arrange it via this deal? Also, any Acestream/Wiziwig experience with Plusnet (good or bad)?

Also leaving them after finding a cheaper deal with EE Fibre
just go with the EE home broadband deal at the moment. Line rental up front = £130 ish, Quidco = £130, then it's £2 a month if you're an existing EE customer. Now that's cheap! Unlimited internet "up to" 17Meg... spome phone stuff included as well.
Any discount for BT Sport on Plusnet?
As above the static IP is a one off fee of £5 and can be added onto your account (and instantly activates) as soon as you're live.
I advise against this company I recently switched and it took them 2 months to activate my broadband, they kept moving the date and didn't even bother apologizing or even give an explanation
Warning if you're going to these and use Usenet a lot - DON'T, it's heavily throttled.
Went from a 8Mb service with AOL to a 40Mb fibre service with PlusNet and actually getting slower d/l speeds now. Speedtest .net says 60Mb, usenet downloads at 3.
Edited by: "grees00" 29th May 2014
been looking for a new deal for my parents, a company Pop telecoms has appeared poptelecoms.co.uk/

their line rental is £120 a year (£10 a month eqv.) and £1 a month for broadband (40gb usage)

so £11 a month, £132 a year.


Seems a really good price but don't want another Ovivo company and left with no phone & broadband.


anyone had any experience??
Beware that they *don't* automatically renew your annual up front rental payment once the 12 months are up. I didn't check one of their e-mails (thought it was the normal monthly bill notification) and they started charging me monthly rental instead :-( I paid the remaining 11 months outright, but even then they said it will probably have to be manually paid by me the following year. Not clever!
grees00

Warning if you're going to these and use Usenet a lot - DON'T, it's … Warning if you're going to these and use Usenet a lot - DON'T, it's heavily throttled.Went from a 8Mb service with AOL to a 40Mb fibre service with PlusNet and actually getting slower d/l speeds now. Speedtest .net says 60Mb, usenet downloads at 3.


On their unlimited packages they don't throttle at all. They do use traffic prioritisation so data such as VOIP has higher priority over downloads but if you are straight downloading then you'll get the maximum your line supports.

In a small number of cases, the actual cabinet/exchange is oversubscribed and users can experience slower speeds than their connection speeds - this affects all users at the exchange/cabinet though and until BT put in extra capacity is a bit of a pain.
They want £50 installation charge, in the quote for me -.-
So what would be the problem where speedtest.net shows 55mb download but the iPlayer and YT vids seem slow to load and buffer a lot.......traffic shaping?
for any people hesitant, i am on FTTC and cannot fault at all.

brilliant service, very fast and rock solid. no traffic shaping at all for me.

can i also suggest getting a decent router - supplied routers with broadband are at best mediocre.
Barso

So what would be the problem where speedtest.net shows 55mb download but … So what would be the problem where speedtest.net shows 55mb download but the iPlayer and YT vids seem slow to load and buffer a lot.......traffic shaping?


I've seen issues with wireless on the supplied routers - they aren't the best. I've also seen issues with MTU size mismatches where packets get fragmented so worth maybe lowering the MTU settings on the router and see if it helps (if it isn't a wireless issue). Have you been onto the Plusnet forums to ask and put up some stats etc ?
bbdom

On their unlimited packages they don't throttle at all. They do use … On their unlimited packages they don't throttle at all. They do use traffic prioritisation so data such as VOIP has higher priority over downloads but if you are straight downloading then you'll get the maximum your line supports.In a small number of cases, the actual cabinet/exchange is oversubscribed and users can experience slower speeds than their connection speeds - this affects all users at the exchange/cabinet though and until BT put in extra capacity is a bit of a pain.



I am on unlimited. On my previous service I could d/l usenet at 6Mb on a 8Mb connection, here I get 3Mb from usenet from my 60Mb even if the pc is doing nothing else at all and no-one else in the house is online. This is with a straight Ethernet cable connection too, not wireless.
I know for most uses it's not a prob, just warning usenet users so they don't come a cropper like me.
I am on a fibre package with them and get full speed on use net. I use my own router don't know if that's the solution?
bbdom

I've seen issues with wireless on the supplied routers - they aren't the … I've seen issues with wireless on the supplied routers - they aren't the best. I've also seen issues with MTU size mismatches where packets get fragmented so worth maybe lowering the MTU settings on the router and see if it helps (if it isn't a wireless issue). Have you been onto the Plusnet forums to ask and put up some stats etc ?



I was just posting info from a mate who I found out was having these issues, seems tech support haven't been much use either so far. I'll pass on the MTU recommendations,
My Plusnet BB contract was up this month and I called retentions to sort out a good deal. However they only offered me £5.99 for 24M...
I know alot of people haggle and get it down to like 2.99 or something. I probably could of got a way better deal, but I wasn't thinking right... now I doubt will be able to change to better deal again for a long while yet
Barso

I was just posting info from a mate who I found out was having these … I was just posting info from a mate who I found out was having these issues, seems tech support haven't been much use either so far. I'll pass on the MTU recommendations,


Tell him to pop onto the Plusnet Forums - we're quite a friendly bunch on there (usually when we're not bickering about something trivial) and the Digital Care Team monitor then every working day and usually pick up problems and try and sort them.
I must add that I don't work for them, just a customer and quite a happy one at that.
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