Thanks! Paypal refunded me today.
Hi savo - my claim also said that but there is a date they give to let the retailer respond by, Paypal issued the notification of the case going in my favour the day after that date so have a look at the date they gave you for your particular claim.
Well the status of my claim still says "Awaiting other party's response" At least its good to hear that people are getting their money back.
I have also just received confirmation from PayPal that they are going to refund. I did raise a claim though after three phone calls and two emails to pots and pans. Each time they told me they had refunded but it would take a few hours to show up! Anyway, hope everyone gets this sorted- you will need to make a claim within PayPal though.
Finally received confirmation from PP this morning that they have credited my account with the full amount.