BT Mobile Deals

BT Mobile Deals & Discounts

39 hot deals
1036°
Mobiles
*NOW LIVE* BT Simo offer - Unlimited Minutes, Unlimited Texts, 20GB 4G Data PLUS £90 iTunes/Amazon Gift Card £16pm BT / £21 Non-BT cust (12mo contract) @ BT Mobile Editor
Got another BT offer for you lovely lot! Unlimited minutes, Unlimited Texts and 20GB 4G Data for £16PM as a BTBB customer, otherwise it's £21PM. PLUS, you get a £90 iTunes/ Amazon Gift voucher aswell… Read more
Latest commentsPost comment

31734463-MNSIp.jpg

Ive been umming and rrr'ing ovet this deal for a wk now, annoyed that you cant have cashback and the voucher. Earlier i was reading the news on upday and an advert popped up for this deal £16 p/month including amazon voucher with a quidco banner saying claim cashback on this offer. I took a screenshot but dont know how to upload it here

Update. Cash back from quidco is back to mid-September...

exit_music3 h, 4 m ago

Live chat.... it took literally 1 hour as the CS operative would dissapear …Live chat.... it took literally 1 hour as the CS operative would dissapear for minutes at a time and didn't really seem to have much of a clue but to be fair he got it sorted in the end

Thanks. I will try again. I was told to sign up for 3 months free and £7 after.

It's back at £70 Amazon voucher now, boooo
201°
EXPIRED
Mobiles
3gb 4G data - Unlimited / minutes / texts / BT wifi - Itunes or £45 Amazon gift voucher - 12 months sim - BT broadband customer only non customer add £5 month @ BT Mobile £8 month (£96 for 12 months) -
3gb 4G data Unlimited minutes Unlimited texts Unlimited BT wifi 12 months sim only Itunes or £45 gift voucher £8 month (£96 for 12 months) £13 month non BT broadband customer (£156 for 12 months)
Latest commentsPost comment

The EE preloaded 24GB sim lasts 12 months and costs £49.95. So 2GB a month for £4.16. And no contract. Better value?

turnes out they only gave me 1 month free. i must have misunderstood

apjashley16 h, 48 m ago

How??


Maybe I was lucky.. the customer service said i have been offered it because I have broadband with BT.

Lilou12313 h, 21 m ago

I couldnt find the deal on uswitch so I called BT. They offered me FREE …I couldnt find the deal on uswitch so I called BT. They offered me FREE sim card with 4GB a month and unlimitted min and texts Love it!

How??

Lilou1231 h, 27 m ago

I couldnt find the deal on uswitch so I called BT. They offered me FREE …I couldnt find the deal on uswitch so I called BT. They offered me FREE sim card with 4GB a month and unlimitted min and texts Love it!



You got quite lucky there !

Want the hottest deals in your inbox?

Subscribe to receive an overview of the hottest deals posted each day.

-285°
EXPIRED
Computers
BT infinity 1 unlimited - Now £29.99 p/m (12 months contract - £359.88) Plus £80 MasterCard voucher
Hey, Just found this on the BT deals website. BT infinity 1 unlimited now £29.99, which includes line rental. Remember, infinity 1 speeds go up to 52Mbps as well. Also a £80 MasterCard voucher inclu… Read more
Latest commentsPost comment

keitht5856th Aug

If you are within 90 bays of the end of your contract you can get the new …If you are within 90 bays of the end of your contract you can get the new deal, but not the cards or cashback, Just got Infinity 1 for £28.99pm, inc free sport, free caller display, free HD for 3 months.



Well done, I tried twice in last 2 weeks for a neighbour and family member,both out of contract with BT but they would not match deal for new customers so moved them onto the 12 month plusnet deal, (£24.99)

keitht5856th Aug

If you are within 90 bays of the end of your contract you can get the new …If you are within 90 bays of the end of your contract you can get the new deal, but not the cards or cashback, Just got Infinity 1 for £28.99pm, inc free sport, free caller display, free HD for 3 months.

Hi my BT phone and broadband will be installed on 30th August and TV was meant to be installed on the same day, but BT have emailed me that there has been a change will the dates so BTTV will be installed the next day 31st August.

Since BT have changed the dates would that affect my cashback and will quidco payout since it's BT that changed the date, also everything else is the same thanks

I spoke to BT the guy said my order hasn't been processed does that mean my cashback will get rejected

19DembaBa195th Aug

My cashback tracked at £150 so I don't need calls



Tracked and paid? I wouldn't be surprised if that got downgraded

azmahhafsa4th Aug

Is this only for new customers? Or can existing customers get this deal




It's new customers only supposedly. I rang to ask to be transferred to this price and got the reply that this is a reward' reserved for new customers. The 'best they could possibly do' would be nearly £40 per month to renew with them. I mentioned that Vodafone are doing their equivalent for £25 per month and all of a sudden it was magically possible to get this exclusive price (and maybe better if I'd pushed). I find that it's all a bit of an annoying game to leverage the maximum amount of money from those who don't want to shop around.
-76°
Entertainment
Existing BT BB customers possible 12m free BT Sport on Sky (Recontract)
I joined BT Broadband in May (Infinity 1 pack) and chanced my arm to get BT sport free as per their current offers. they wouldn't budge on the BT TV activation fee so I mentioned I have Sky TV and do… Read more
Latest commentsPost comment

Doesn't this re-contract you for a further 12 months? So you'd get your current discount for the duration of the (say 12 month) term, but then pay the full price for the rest of the re-contracted period?

Original Poster

Just realised this is available online as well, just choose no to BT TV then pick BT Sport on Sky.
31626287-Fxqwt.jpg

thanks op worked a treat for me.

If I pay line rental in advance would the cashback track and also can they put the price up in the middle of the contract

Original Poster

ajmillington1 h, 21 m ago

I phoned up. They checked my account and offered me 12 months free bt …I phoned up. They checked my account and offered me 12 months free bt sport on sky. Didn't need to re-contract so still on original deal. Only stipulation is you have bt broadband during the 12 month free bt sport otherwise you start paying for the sport. Great deal. Heat added.

Glad someone else posted to confirm it works
702°
Mobiles
Now live - BT SIMO Offer - Unlimited Minutes, Unlimited Texts, 3GB 4G 12mo duration £8PM BT Cust / £13 Non-BT with £50 Amazon/iTunes gift voucher @ BT Mobile Editor
Now live Heads up on a nice little offer BT are offering from tomorrow. You can get Unlimited Minutes, Unlimited Texts and 3GB of 4G data for just £8PM as a BT customer, or £13 if you are new to BT. … Read more
Latest commentsPost comment

I dont see any deal for 8pm, under the Essential Plans, the single sim with 3gb is showing as 11pm (after ticking BT customer Option)

Don't forget to claim your gift card. I ordered on the 28th July and today was the first day to claim.

Yuzo4th Aug

Thanks this is still working, i was paying £15 for the same data with …Thanks this is still working, i was paying £15 for the same data with tesco mobile.Save £7 per month and get a nice amazon voucher


Yep, you've effectively saved £11 per month for a year.

fredoaf30th Jul

My issue was with placing the 2x sims for £16 - this seems to fail. I …My issue was with placing the 2x sims for £16 - this seems to fail. I bought one sim for £8, and then tried to add another sim as a family sim and again this failed. So i've ordered two separate sims each for £8, which is the same thing..


So it seems it WAS your fault that you couldn't get the deal.

Does anyone know when this offer ends?
Edited by: "Tarquin8484" 7th Aug

Thanks op , ordered spot on
449°
Mobiles
Upcoming BT sim only deals - e.g Unlimited mins, texts and 12gb of data for £12 a month,12 months contract plus an amazon or iTunes gift card for £70 - £144
Received an email today for bt sim only deals for existing broadband customers. Unlimited mins, texts and 12gb of data for £12 a month,12 months contract plus an amazon or iTunes gift card for £70 T… Read more
Latest commentsPost comment

thedvdmonster18th Jul

Now look on the sky website at their monthly charges, I just got a letter …Now look on the sky website at their monthly charges, I just got a letter saying I could have the complete package for £32 a month, bet that's not on the website.

I
My contract is about to run out with sky so I need to look at my options, been thinking about vodaphone home bb but I wouldn't have any TV mmmmmm any thoughts.

watson44

the only place I've found DOUBLE DATA is via the family SIMS, buy 3 for … the only place I've found DOUBLE DATA is via the family SIMS, buy 3 for £38 works out @ £12.66 each for 12GB (was 6GB) with unlimited calls and texts. also includes a £50 amazon voucher, which is probably per order and not per simAdd and remove SIMs when you like. Family SIMs adapt to you. One SIM has a 12 month contract, but additional SIMs have flexible 30 day terms.Topcashback is offering £50 cashback, but states "Customers that claim cashback on SIMO products will not be eligible for a voucher"


Could be that the email was read incorrectly. It showed £12 pm when you buy three family sims

False alarm...

the only place I've found DOUBLE DATA is via the family SIMS, buy 3 for £38 works out @ £12.66 each for 12GB (was 6GB) with unlimited calls and texts. also includes a £50 amazon voucher, which is probably per order and not per sim

Add and remove SIMs when you like. Family SIMs adapt to you. One SIM has a 12 month contract, but additional SIMs have flexible 30 day terms.

Topcashback is offering £50 cashback, but states "Customers that claim cashback on SIMO products will not be eligible for a voucher"
Edited by: "watson44" 21st Jul

Sounds like this was spam.....
806°
Mobiles
Unlimited Minutes, Unlimited Texts, 20GB 4G PLUS £95 Amazon / iTunes Voucher £16PM (BT) £21PM (Non-BT) 12mo **Now live**(£192 total duration) @ BT Editor
Pretty great offer NOW LIVE with BT! EDIT: 07/07 Voucher now dropped to £95 You can grab Unlimited Minutes, Unlimited Texts, 20GB 4G Data, PLUS a £95 Amazon / iTunes voucher for £16PM as a BTBB cus… Read more
Latest commentsPost comment

i waited for tcb first ,paid out now I claimed for the voucher. we'll see

My quidco has been confirmed. Wooo £75!

It worked!

Woo got mine too yesterday. Fingers crossed for £75 quidco

got mine today

got mine to day too
£200, just waiting on the tcb, only got the 60 there but still good
79°
EXPIRED
Mobiles
BT Mobile 6GB Ultd Mins / Txts £11 PM (£132 BT Customers / £192) + add to family plan for as low as £7.40 PM + £30 amazon / Quidco
BT have tweaked their deals again, so I thought this looked pretty good if you are already a BT customer. I was on the 4GB / 500 mins plan, but switched to this. Essential plan - 6GB data / unlimite… Read more
Latest commentsPost comment

This isn't a good deal compared to last months
£12 a month with £90 gift card

JumpMan19802 h, 27 m ago

I would wait out a better deal from them - I am one month into a 12month …I would wait out a better deal from them - I am one month into a 12month sim only 20gb data with £100 Amazon (which has already been received) for how much? £16 pm.


When did you get this deal? Bit of a corker!

I would wait out a better deal from them - I am one month into a 12month sim only 20gb data with £100 Amazon (which has already been received) for how much? £16 pm.

Banned

"Lastly BT are adding Roam like Home from 15th June so you will be able to use you minutes / data / txts allowance in 47 countries"
Not by choice, they have to. All providers have to accept this agreement.
325°
EXPIRED
Mobiles
BT Ultimate Sim Plan offer - Unlimited Min, Unlimited Txts, 15GB 4G £21PM w/ £90 Amazon/iTunes voucher (Poss £13.50PM after voucher) Non BT BB cust / £16PM BTBB Cust (Poss £8.50PM after voucher) ( @ BT Editor
Firstly, apologies for the looooonnnngg title. This one was worth explaining IMO. BT have slightly amended their ultimate sim plan, increasing the voucher value. BT Ultimate Sim Plan - Unlimited M… Read more
Latest commentsPost comment

This offer expires in 2 days and I need some help!
My mother and father are both with BT mobile, I am not. They want to upgrade to the 15GB plan and I want to join.

Do we have to do the 3 Family Sim plan or can we each sign up individually?

Can we sign up individually and each get the £90 Amazon voucher?

Thanks

Long shot but is there any chance of getting 2 vouchers when ordering a 2 sim pack?

For those who want to try for cashback and voucher:

From the topcashback website:
"Customers that claim cashback on SIMO products will not be eligible for a voucher"

You can try, but if you value £100 amazon voucher over £70 cashback, you're best to not try cashback.

lestergunn

Transferred from BT to BT or from another network? Don't believe you can … Transferred from BT to BT or from another network? Don't believe you can move about on the same network but if you're on another then the welcome pack with the SIM explains how to port.



I wana transfer my number from gift gaff to BT with a PAC code. Don't want to miss out on the chance of transferring my number if I can

Jeffro

Has anyone else transferred from their old number? I can't see how to do … Has anyone else transferred from their old number? I can't see how to do it on their website. Wonder if it's worth calling them up and trying.


Transferred from BT to BT or from another network? Don't believe you can move about on the same network but if you're on another then the welcome pack with the SIM explains how to port.
668°
EXPIRED
Mobiles
BT Mobile: 6GB data + unlimited BT WiFi, minutes and texts = £12pm + £90 Amazon - effectively £4.50pm (£5 extra for non-BT Broadband customers)
Normally BT Mobile SIMs don't offer great value for those who don't already have BT Broadband, but in this case - with a £3 discount offer - they seem to be breaking the status quo, and of course it's… Read more
Latest commentsPost comment

EXPIRE OR AMMEND THE GIFT CARD TO £75

carlos777uk

Ah £5? Seems the norm which is what makes Plusnet so attractive still at … Ah £5? Seems the norm which is what makes Plusnet so attractive still at £2 (or £1 if you were with them when they were Life Mobile)! Thanks for replying.


EE OFFER £0 Cap

Spakkle

Thank you so much for taking time to reply. I have just done this but it … Thank you so much for taking time to reply. I have just done this but it says "sorry, we are unable to log you in as there is no account linked to this BT ID"


You're welcome. Oh, it worked ok for me. Not sure why it hasn't for you

75£GiftCard...

BenderRodriguez

No decent data roaming packages available, crap for anyone spending … No decent data roaming packages available, crap for anyone spending holidays in Europe.


From 1st June BT MOBILE will Offer roaming off your sim plan. Just like Three do. I was told.
-37°
EXPIRED
Mobiles
BT Sim only deal - £21 a months (£16 for BT customer ), £100 amazon/itunes voucher, cashback . Bt cusomers 1.84 £ per month , non BT could come to £6.84 a month
Bt started a new deal today THE ULTIMATE SIM PLAN 15 GB unlimited minutes/ texts, unlimited wifi- 21£ non BT/16 £ bt customer 12X 21 = 252 Non BT 12 X 16 = 192 Bt customers 100£ Amazon/Itunes Cash… Read more
Latest commentsPost comment

maui

Op. You need to edit this post. It's £16pm for BT customers, and not £100 … Op. You need to edit this post. It's £16pm for BT customers, and not £100 cashback but £60 for sim only. And whilst it does say you cannot claim both, I managed to get both (paid out - not just 'confirmed') with a contract I took at the end of March (and the T&C said both were not claimable). I got 15GB plan at £16pm / 12 months, with £80 Quidco cashback and £55 amazon voucher. Effective £4.75pmI can't promise it will work for all, but this is what I did:- Use Quidco to click through to SIM Only Ultimate Plans- Note how the different options DO NOT have vouchers.- Scroll to the very bottom, and click 'BT Mobile' in the purple box- Click SIM Only Plans on Right- Now voucher option shows. Continue purchase as normal and you should have cashback track within a few hours.I waited until my cashback was approved from BT prior to claiming Amazon voucher, and both have paid out for me. Good luck!


thanks

if I wanted to click through tab twice, buy separate 15gb plans, would I in effect be able to claim 2 cash backs, and 2 £100 gift cards, and also get the existing customer £5 discount twice?
I would like to get mine and another for my partner. It looks like that way the net costs is £22 per year each. (If I can, and all cb and vouchers arrive)

Is the above cashback a 24 Hour offer or just a sales gimmick plz?

Also I think it cancels out the BT voucher. I've noticed prices are lower if you go direct to BT site and £3 more if you go via TCB.

Topcashback one day only up to £80 CB off BT sim
24 Hour Countdown Deal


BT Mobile
Up to £80.00 exclusive cashback
Ends 18th May 2017 at 11am

Check out BT's range of incredible 4G SIM Only plans starting from just £10 a month. They have everything from The Value Starter Plan with 500MB of data, 400 minutes and unlimited texts to The Ultimate SIM Plan with 15GB of data, unlimited minutes and texts. Plus, don't forget that you will earn up to £80.00 exclusive cashback when you purchase through us, but hurry, this offer lasts for 24 hours only!

Get Cashback »

Why cold? very good deal from what I can see..
-53°
EXPIRED
Mobiles
BT Sim offer for unlimted mins and texts and 20gb 4g data! £252 for 12m Cheaper than the £20 one as this is only £16 per month for broadband customers £192 for 12 m + £100 itunes/amazon voucher
ULTIMATE SIM PLAN BT Mobile 20GB Plan 12 month contract FAST 4G WITH EXTRA SPEED BT SIM 20GB 20GB Data Was 15GB Now20GB BT Wi-fi Unlimited Minutes Unlimited Texts Unlimited Time for maths Non-BT cu… Read more
Latest commentsPost comment

Thanks for this. Just signed up. If they allow quidco as well as the amazon/iPhone gift cards, this works out at just over £4 a month!

GeordieAffy2014

How long? Just curious as I didn't know BT ever did this deal before.



Just before Christmas but I missed out on it.

the_b3st

Thanks. Just ordered. I've been waiting for this deal for a long time. … Thanks. Just ordered. I've been waiting for this deal for a long time. Heat added.



How long? Just curious as I didn't know BT ever did this deal before.

Thanks. Just ordered. I've been waiting for this deal for a long time. Heat added.

says cheaper until you checkout...
287°
EXPIRED
Mobiles
BT SIMO Offer - Unlimited Minutes, Unlimited Texts, Unlimited BT Wi-Fi, 20GB 4G Data and £100 iTunes / Amazon Voucher £20 BT Cust / £25 Non BT ( Poss £11.66 after voucher BT Cust / £16.66 Non-BT) @ BT Editor
Not the simplest deal to explain (hence the mile long title), but bear with me and I'll try my best X) OK, so BT have a 20GB Sim offer on at the moment for a contract duration of 12 months, scoring y… Read more
Latest commentsPost comment

just a heads up if you are not aware, your BT contract data and minutes etc can be used in many countries without charges - that is to say you can head over to spain and continue using your phone and the minutes will just come of your usual tarriff. starts in june 2017. productsandservices.bt.com/mob…ng/


Edited by: "Wondershopper" 7th May

businessbhoy

If anyone is planning to TRAVEL / ROAM with this sim at all, do no sign … If anyone is planning to TRAVEL / ROAM with this sim at all, do no sign up - BT do not let you roam for the first 6 months, unbelievable, I got one 3 months ago and travel extensively with my business - I had to take out another sim with three to allow me to roam - People will say I should have read the small print, but I didn't for a second imagine such a stupid rule could exist! Can not wait until my year is up.



Worth mentioning that BT have inclusive roaming (mins/mb & sms) for many countries from June 1st. I think it was some EU thing, so make the most of it ! I know I will be!

I would avoid Bt like the plague when it comes to data allowances- many years back I got stung for a £400 phone bill because I didn't notice the fair use clause in their "unlimited plan then- learnt my lesson and went to three for proper unlimited after that- maybe good deal for those low/careful users but just thought I'd mention it

Deal finishes today £16 a month if bt customer £100 voucher 20gb and unlimited texts and mins

sn2795

Can you share the link from MSE please? I'm not subscribed to their … Can you share the link from MSE please? I'm not subscribed to their emails.


productsandservices.bt.com/pro…FeQ
-4°
EXPIRED
Mobiles
BT Mobile Sim Only: unlimited txts, 1000 mins, 4GB data £10 p/m £100 (After £50 amazon voucher poss £5.83 /month) (BT customers only)
BT broadband customers only. Possible £60 TCB cashback would make this either £5 /month if you don't get the Amazon voucher or £0.83 /month if you do.
Latest commentsPost comment

what is BT mobile roaming like ?

Sambat

I wonder what BTs response would be if I cancel my existing out of date … I wonder what BTs response would be if I cancel my existing out of date BT contract to move onto this deal....?


I am going to do the same. Mine expires next week. They can send me their own PACode.

BraXzy

BT customers get 6GB data and unlimited minutes for that price.



That comes with £80 voucher too !

Banned

Thanks

TCB - 'Customers that claim cashback on SIMO products will not be eligible for a voucher'
-64°
EXPIRED
Mobiles
BT sim only 15GB data unlimited calls and text £15/month for existing customers + £90 cashback or £100 amazon voucher @ BT Mobile
Found this gem while searching for a sim only deal. If you go through topcashback, they offer £90 cashback for the BT 15GB for £15/£20 - THE ULTIMATE SIM PLAN. £15 if you are a bt customer already, £… Read more
Latest commentsPost comment

Just had my £100 Amazon voucher and £90 top cashback paid out! All in all I'm £10 up with a free 12 month sim only contract. The best deal ever!!! Thanks OP

Has anyone had their TCB confirmed...wondering whether to go for the £100 Amazon voucher....would hate to miss out on both

Ordered and TCB is pending. The Amazon voucher would just be a bonus.

It's not for BT customers, it's for BT broadband customers and so the reduction is not applicable if you are a BT landline customer but not BT broadband customer.

I just signed up. £90 "pending" in TCB.
-115°
EXPIRED
Mobiles
BT SIM ONLY 15GB OF 4G DATA with unlimited calls & Texts with £75 amazon/iTunes gift card for just £16pm (£9.75 after gift card) for BT customers and £21pm (14.75 after gift card) for non BT customers on 12 month plan [£117 - £177]
BT SIM ONLY 15GB OF 4G DATA with unlimited calls & Texts with £75 amazon/iTunes gift card for just £16pm (£9.75 after gift card) for BT customers and £21pm (14.75 after gift card) for non BT custo… Read more
Latest commentsPost comment

BT mobile is good, been with them since October and had no problems. People voting cold assuming the signal isn't good I imagine - they get just as good signal as O2 but a lot cheaper.

If you remember quidco as well you can get another £30 cashback if you are lucky. I think you are only meant to get either cashback or amazon vouchers but when I signed up I got both (however you do have to be prepared to chase the vouchers a few times through BT customer service) well worth it in the end though.

vtec

how in the world is this cold? too many muppets on hukd.



​it's not that a good of a deal. i was getting around 25 GB for £15, this is less gb for £21

nope just bt is not up to speed on there services. no wifi calling which is handy for bad signal areas, no Volte over 4g which gives you HD voice audio quality plus data over 4g at the same time as calls. yes its cheap but for a couple of extra pounds you get better service on other providers. as I was just about to join bt when I just found out they don't other them services which is basic stuff these days.

how in the world is this cold?

too many muppets on hukd.

Not sure why it's cold but thanks.
546°
EXPIRED
Mobiles
6GB OF 4G DATA with unlimited calls & Texts on BT SIM ONLY deals with £70 amazon/iTunes gift card for just £12pm (BT customers) For non BT customers £17pm on 12 month plan [£144 - £204]
6GB OF 4G DATA with unlimited calls & Texts on BT SIM ONLY deals with £70 amazon/iTunes gift card for just £12(BT customers) For nonBT customers £17 on 12months plan. total per month you pay £12×… Read more
Latest commentsPost comment

The deal has changed now, slightly more expensive and you get less value from the vouchers.

Is this expired now? I can only see 6GB for 13GBP and 50GBP amazon voucher or am I blind

I made a new account (I'm new to BT) and bought my sim. How do I get the amazon voucher?

Worth using their chat facility just to make enquiries ... I did that, and they also offered me £9.50 off my broadband bill if I signed up for a new 18 month contract

fozzy17

I get unlimited texts unlimited minutes and 4gb of 4g data for £9.99 with … I get unlimited texts unlimited minutes and 4gb of 4g data for £9.99 with 3 network



In fairness though, the speeds and coverage will be better on BT. And it also comes with the (now £60) gift card and free BT Sports so it's a better deal.
-132°
EXPIRED
Mobiles
BT Mobile Sim Only Deals (Existing Customers) - WORTH CHECKING OUT!!! :)
THIS IS FOR THOSE WHO HAVE BT MOBILE SIM-ONLY AND BT BROADBAND, NOT SURE ABOUT THOSE WITHOUT BROADBAND, BUT STILL WORTH THE CHECK! I THINK THESE DEALS ARE SOMETHING BT IS DOING FOR EXISTING CUSTOMERS … Read more
Latest commentsPost comment

Original Poster

robertr

Strange, I'm sure you can only be charged to the number you've called, if … Strange, I'm sure you can only be charged to the number you've called, if you get transferred your connected call is still to the original number. Were the calls made from BT Mobile which include calls to 0800 free, if not, then it might be that your mobile provider charged for calling 0800 numbers.There are a few reasons as to why Infinity 2 may not have been available at that time. Telephone lines can route different ways and also be of different quality, it might be that your mothers line was of a higher quality and/or had a more direct route to the cabinet meaning she could get a faster speed. Alternatively, the fibre cabinet can get to full capacity and if that is the case then you wouldn't be able to get Infinity until Openreach provided more capacity or someone stops their service freeing up a space to be connected to.



Sure is strange, BT's customer service number is free, and ringing from BT Mobile to 0800 numbers are free too. The reason we downgraded from Infinity 2 to 1 was because the guaranteed speed that we could get was below the Infinity 1 threshold, so there was no point paying extra for Infinity 2, reduced our monthly payment which is good and we're still getting the same speed as before. Glad you were able to double your minutes - were you able to see as many packages as I did?

moorjock

Thats what i thought also, but after going over and over issues with a … Thats what i thought also, but after going over and over issues with a nice indian man i was transferred (numerous times on numerous occasions), to another helpline, on the occasions i was not disconnected, i was charged for the calls, (which never rectified anything). The original BT deal i took out worked out at £25 a month after paying up front line rental, my last bill was £54.85 the only thing i had changes was adding another £5 sim, according to them i left before my contract ended, yet i was charged at the out of contract rate because i had served my contract time (my actual contract start date was delayed by three weeks i received a one off payment to say sorry for this of £16. BT are a monopoly, their prices are a farce, so many different tiers and no bonus or reduction for loyal customers, the right hand does not know what the left is doing. Proved it all to me when i asked if i could upgrade to the 72 meg infinity 2 pack after five months to be told i could not get that speed on my line yet my mother who lives five doors down gets 70 meg on her line from BT. Last time i go with them



Strange, I'm sure you can only be charged to the number you've called, if you get transferred your connected call is still to the original number. Were the calls made from BT Mobile which include calls to 0800 free, if not, then it might be that your mobile provider charged for calling 0800 numbers.

There are a few reasons as to why Infinity 2 may not have been available at that time. Telephone lines can route different ways and also be of different quality, it might be that your mothers line was of a higher quality and/or had a more direct route to the cabinet meaning she could get a faster speed. Alternatively, the fibre cabinet can get to full capacity and if that is the case then you wouldn't be able to get Infinity until Openreach provided more capacity or someone stops their service freeing up a space to be connected to.
Edited by: "robertr" 28th Mar

robertr

BT customer service numbers are Freephone 0800 numbers, even if calling … BT customer service numbers are Freephone 0800 numbers, even if calling from a BT Mobile 0800 numbers are free.


Thats what i thought also, but after going over and over issues with a nice indian man i was transferred (numerous times on numerous occasions), to another helpline, on the occasions i was not disconnected, i was charged for the calls, (which never rectified anything). The original BT deal i took out worked out at £25 a month after paying up front line rental, my last bill was £54.85 the only thing i had changes was adding another £5 sim, according to them i left before my contract ended, yet i was charged at the out of contract rate because i had served my contract time (my actual contract start date was delayed by three weeks i received a one off payment to say sorry for this of £16. BT are a monopoly, their prices are a farce, so many different tiers and no bonus or reduction for loyal customers, the right hand does not know what the left is doing. Proved it all to me when i asked if i could upgrade to the 72 meg infinity 2 pack after five months to be told i could not get that speed on my line yet my mother who lives five doors down gets 70 meg on her line from BT. Last time i go with them

moorjock

Just left BT after 11 months of a twelve month contract cost me a fortune … Just left BT after 11 months of a twelve month contract cost me a fortune of false bills to leave, including paying for services i did not have or use, non existant line rental, (charged an extra months line rental even though i paid up front), still have two months to pay for mobile, i could not wait to be away, pathetic service, (even got charged for ringing some of THEIR service lines), Mobile was not too bad when i got it, took them five days to port my number both ends. Could not wait to leave. Their EE broadband is almost competative if you a a member, better and cheaper EE from other places though such as Plusnet



BT customer service numbers are Freephone 0800 numbers, even if calling from a BT Mobile 0800 numbers are free.

Heat for effort, plus just doubled my minutes for no extra cost.
Edited by: "robertr" 28th Mar
-182°
EXPIRED
Mobiles
Fabulous BT sim only deals with FREE ITUNES/AMAZON VOUCHERS - 2 sims - 500mb, 400 mins & unlimited texts for £5 a month each
I was with EE and have my home phone and Internet with BT. So I check it out and wow. I have got 2 sim only deals with 15gb, unlimited texts & calls for £31 a month (for both) PLUS for each sim I… Read more
Latest commentsPost comment

Depending on your needs, iD mobile may be a better deal for you vs. the BT mobile:

For £5 you get 1.5GB, 250mins and 5000 text.

If you need the extra minutes vs. the data then the BT plan is better.

idmobile.co.uk/sho…als

mat2090

Good luck trying to get those vouchers I'm still waiting from September



I got all mine. Just have a chat with BT. It is not hard.

moorjock

Plusnet (BT), deals are better as a plusnet customer you get 2GB 1000 … Plusnet (BT), deals are better as a plusnet customer you get 2GB 1000 mins and unlimited texts on EE's 4G network for £7.50 a rolling month contract, upfront line rental is £15.49 a month and £7.01 a month charges for 38 meg bb. Perfect if you hardly ever use the landlane and have kids in todays stampylongbum age. 12 month contract



Only 100% free deals are good. I have not paid for over 8 years now.
100% cashback deals, or Quidco/TCB deals even mean a profit.
I have 3 BT sims at a profit and 3 TalkTalk sims at a profit for the household.

The BT one is unlimited calls and texts from last year! After 12 months it goes with the broadband as loyalty does not pay.

Edited by: "Common.Sense" 21st Mar

Good luck trying to get those vouchers I'm still waiting from September

Plusnet (BT), deals are better as a plusnet customer you get 2GB 1000 mins and unlimited texts on EE's 4G network for £7.50 a rolling month contract, upfront line rental is £15.49 a month and £7.01 a month charges for 38 meg bb. Perfect if you hardly ever use the landlane and have kids in todays stampylongbum age. 12 month contract



Edited by: "moorjock" 21st Mar
-93°
EXPIRED
Mobiles
BT mobile unl/unl/20gb 12m £20pm (£240.00) BUT £5.00pm after cashback and Amazon voucher (BT customers only)
Posted a few days ago, but TopCashBack have increased their cashback value to make this deal even better. Unlimited Texts / Unlimited Calls / 20Gb Data 12months @ £20 = £240 (BT customers) £90 Amazo… Read more
Latest commentsPost comment

HellRazer

Doesn't include the Amazon voucher. If you click using the Topcashback … Doesn't include the Amazon voucher. If you click using the Topcashback referral link you'll get to a page where there isn't any offer of an additional Amazon / Itunes voucher.


Oh yeah, that's not great. I got £150 Amazon vouchers and £78 TCB last time I did one of these (£12 per month for 12 months! :{).

Doesn't include the Amazon voucher. If you click using the Topcashback referral link you'll get to a page where there isn't any offer of an additional Amazon / Itunes voucher.

it was for quidco

I thought cashback isn't paid alongside the voucher?