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READ THIS IF YOU HAVE A DELL LAPTOP - Another battery recall
READ THIS IF YOU HAVE A DELL LAPTOP - Another battery recall

READ THIS IF YOU HAVE A DELL LAPTOP - Another battery recall

Dell have recalled *another* set of laptop batteries.

Enter your serial number into dellbatteryprogram.com to find out if your's is affected - if it is, you get a free new battery :-D But stop using the old one and remove it from your laptop!

Also see:
news.bbc.co.uk/1/h…stm

15 Comments

Thanks for the heads up. My Dell D600 is affected - the 3rd battery that Dell have supplied me!

Sadly I think I'll take a chance on the risk, as I can't afford to be without battery power whilst waiting 20+ days for Dell to ship another one. Booked a replacement anyway..

Is that smoke I smell?

Rufus.

Original Poster

No problem.

Just noticed the 'go to deal' link takes you to completely the wrong place - it's meant to end up at ]https//ww…om/ :-(

This is only for US and not for UK.

jogu

No problem.Just noticed the 'go to deal' link takes you to completely the … No problem.Just noticed the 'go to deal' link takes you to completely the wrong place - it's meant to end up at ]https://www.dellbatteryprogram.com/ :-(



Unfortunately the system is taking you to the main Dell website as that is where it Dell Merchant link is set to be pointed to.

Original Poster

edi

This is only for US and not for UK.


What makes you say that edi? My laptop (from dell in the UK) is listed as affected and they've given my a confirmation number for delivering the new battery to my UK address. And it was featured on BBC news...

edi

This is only for US and not for UK.



It applies to many UK models too edi.

I suggest anyone who thinks they may be affected checks their battery agains the listing, Dell will send you a new battery if yours is on the list once you have completed the online form.

My Inspiron 6000 was on the list and I was number 7800+ to register a faulty one early this morning.

Sorry, the message originates from Dell US and hence I thought so.

Out of interest, is this likely to produce a price cut for Dell laptops, on the basis of a sales slowdown following the bad publicity ??

Yep! This one's hot. Smokin' in fact!

Seems Dell are on the ball.

Thank you for participating in the Dell recall of certain Sony batteries. Your replacement order has been received and you can expect to receive your new battery within 20 business days. You may continue to use your notebook computer safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power your system until your replacement battery is received.

edi

Sorry, the message originates from Dell US and hence I thought so.



Apology accepted, but it was rather a dangerous subject on which to jump to a conclusion.

Just to confirm, I bought an Inspiron 6000 six months or so ago, and its battery is affected. I have just arranged my replacement, but don't expect to receive it any time soon.

This must be a nightmare for Dell -- and Sony, the manufacturer.

]http//ww…ll/

just thought I would add this link as they seem to have had the same problem for some tine

I looked at this some weeks ago and thought it unlucky...

laptopfire

Am I the only one who is treating this scare as a way of obtaining an extra battery?

As I understand it, SIX batteries out of 4.1 million produced have combusted. I'm happy to deal with those odds.

I plan to use the replacement as my main battery, but retain the original one as a backup for when I might not have easy access to mains power.

I can't imagine that Dell will be going out of their way to check if I have sent my battery back to them. They are busy enough.

Original Poster

Confiteor

Am I the only one who is treating this scare as a way of obtaining an … Am I the only one who is treating this scare as a way of obtaining an extra battery?As I understand it, SIX batteries out of 4.1 million produced have combusted. I'm happy to deal with those odds.I plan to use the replacement as my main battery, but retain the original one as a backup for when I might not have easy access to mains power.I can't imagine that Dell will be going out of their way to check if I have sent my battery back to them. They are busy enough.



If you want another battery, I'd just buy one, it's a hell of a lot cheaper than replacing a charred laptop. (and needless to say, if you retained such a battery and it ended up combusting on a plane or similar, you'd likely face criminal charges.)

The fact that sony have admitted the cells are faulty is enough for me. My old battery will be going back to dell as quickly as possible.
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