Retention deal now 5gb 4g data, 1,500 mins, ult texts @ Virgin Mobile
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Retention deal now 5gb 4g data, 1,500 mins, ult texts @ Virgin Mobile

310
Found 30th Oct
Retention deal Virgin just done the deal 1,500 mins, ult texts, 5GB 4g data plus 1gb rollover! Confirmed this new deal exists you must phone 0800 064 3837

2819607.jpgJust sent me the mail

I took a 1gb plan as the other deal was virgin media only but i was only ever a mobile customer. Phoned back with a change of direct debit details and asked about this deal? Yes we can do that and didn't ask for any virgin media details this time.

got to be worth a crack

credit to
Yogibear25 and thatguyy for helping us out. Would never even have known. If you don't get it then phone and ask again. Or say you're friend has virgin media many people reporting success! Please say whether you're a virgin media customer or not when you reply

310 Comments

Retention deal is just 'exclusive' to you.

Original Poster

Gollywood5 m ago

Retention deal is just 'exclusive' to you.


Wrong! I was just a payasyougo customer and this is available to all virgin media and in some cases has been given to non virgin customers as well

Anon3211 m ago

Wrong! I was just a payasyougo customer and this is available to all …Wrong! I was just a payasyougo customer and this is available to all virgin media and in some cases has been given to non virgin customers as well



Wow! I'm a Virgin Media customer of 22 years and had to jump through hoops to get the last £8 deal. Maybe Virgin has finally wised up and is making retention deals available to all.
Edited by: "MEGAONE" 30th Oct

Thanks op! Just got the deal no problem. New customer as well.

If it's available to anyone, then its not a retention deal

Is this a 12 month contract or just 30 days rolling contract?

Call the number and state the exact deal you want and they will sort it out, if you start asking whsts the best deal etc then they would not give you the best offer. Called last week for the £10 deal giving you 5000 minutes, unlimited texts and double data so 40gb instead of 20gb. 30 day rolling contract. Asked how many sims i could have carried out credit check and told me that i could have 5 in total. Took 4. So total monthly for 4 sims will only be £40 all in. There is another thread with deals on there already.
Edited by: "desionline" 30th Oct

I am currently with them on a 30 day rolling contract, the new deal was on a different number so I left it

Not disputing any of the above but I, like many Virgin mobile customers in the various Virgin threads got no deal anywhere near this, and like many others, got told Virgin do not do rolling 30 day contracts. Been with virgin over 20 years and cancelled my mobile contract last month as they offered me £1 off what I could get as a new customer.
Either something has fundamentally changed in the last 3 weeks or some people on here are just incredibly lucky.

Forgot to say - voting hot as this is a scorching deal IF you can get it.
Edited by: "MrCynical" 30th Oct

I have seen this deal for third time and it’s not working. At least for me.

My dad spent a long time on the phone trying to get the £4 deal, and eventually it paid off. Persevere! They will offer you alternative deals which aren't as good but tell them this is the deal you want. If you've been with Virgin for a long time, you have even more ammo as a loyal customer!

Original Poster

desionline2 h, 44 m ago

Call the number and state the exact deal you want and they will sort it …Call the number and state the exact deal you want and they will sort it out, if you start asking whsts the best deal etc then they would not give you the best offer. Called last week for the £10 deal giving you 5000 minutes, unlimited texts and double data so 40gb instead of 20gb. 30 day rolling contract. Asked how many sims i could have carried out credit check and told me that i could have 5 in total. Took 4. So total monthly for 4 sims will only be £40 all in. There is another thread with deals on there already.


RenaultMegane20 m ago

My dad spent a long time on the phone trying to get the £4 deal, and …My dad spent a long time on the phone trying to get the £4 deal, and eventually it paid off. Persevere! They will offer you alternative deals which aren't as good but tell them this is the deal you want. If you've been with Virgin for a long time, you have even more ammo as a loyal customer!


Are you both Virgin Media customers??

Weyyy deffo had to persevere,but got there in the end,spoke with a geezer called "Joel",he was not based in uk,unsure where.however he went on about a 12 month deal,then 30 days,confused me,but even so I don't care all this for £4-00p/m,brilliant deal 12 months or not,,hot,hot,and scorching,thanks op

Original Poster

bondy.lad5 m ago

Weyyy deffo had to persevere,but got there in the end,spoke with a geezer …Weyyy deffo had to persevere,but got there in the end,spoke with a geezer called "Joel",he was not based in uk,unsure where.however he went on about a 12 month deal,then 30 days,confused me,but even so I don't care all this for £4-00p/m,brilliant deal 12 months or not,,hot,hot,and scorching,thanks op


Yes but are you a Virgin Media customer?? Is it worth non-virgin customers phoning? Why is it people never say

I am not a Virgin Media customer and never have been. I just told the sales advisor that I had seen the offer on Hot UK deals, she asked me to hold the line, when she came back she said that I could have the offer for £4 per month with 30 day rolling contract. She said that I could have 2 sims at £4 if I wanted.
I said yes to go ahead, gave her my direct debit details etc but failed the credit check for some reason, she then asked if I could use my wifes bank details at which point I declined, thinking the deal is to good to be true and there may be something dodgy going on.
I then went on to the Virgin Media webchat and asked if the telephone number was legitimate and they conformed the number as the sales team.
Hope this helps !!
Edited by: "davejavu" 30th Oct

Original Poster

davejavu19 m ago

I am not a Virgin Media customer and never have been. I just told the …I am not a Virgin Media customer and never have been. I just told the sales advisor that I had seen the offer on Hot UK deals, she asked me to hold the line, when she came back she said that I could have the offer for £4 per month with 30 day rolling contract. She said that I could have 2 sims at £4 if I wanted.I said yes to go ahead, gave her my direct debit details etc but failed the credit check for some reason, she then asked if I could use my wifes bank details at which point I declined, thinking the deal is to good to be true and there may be something dodgy going on.I then went on to the Virgin Media webchat and asked if the telephone number was legitimate and they conformed the number as the sales team.Hope this helps !!


Yup you can have it if your persistent! Ordered one and was offered the 1gb retention one with 1,000 mins phoned again and cancelled that and was offered the 5gb one! Only had payasyougosim with them that has been topped at once in 4 years!

Cracking deal as 1gb will rollover if unused

I just got monthly rolling contract with 40gb data unlimited text 5000 mints calls for £10 per month from virgin it was £20 but she gave me £10 life time discount plus double data for life time


[IMG]32336778-HS9BT.jpg[/IMG]
Edited by: "tammyy" 30th Oct

Can I swap to this if I just got the Lifetime x4 one lol. Can I be like give me the lifetime x5?
Edited by: "Aldnoah" 30th Oct

Aldnoah16 m ago

Can I swap to this if I just got the Lifetime x4 one lol. Can I be like …Can I swap to this if I just got the Lifetime x4 one lol. Can I be like give me the lifetime x5?


Try it! I'd like to know but I'm too lazy to ring.

Original Poster

Yes you can but have to cancel existing one! If you've ported your number then best to port before changing over. If like me you just got and had not pirted over then i just took the new one
Aldnoah28 m ago

Can I swap to this if I just got the Lifetime x4 one lol. Can I be like …Can I swap to this if I just got the Lifetime x4 one lol. Can I be like give me the lifetime x5?

Hi reviews on uktrustpilot.com for virgin network is very negative, how is network of 4g around London and how is their customer service thanks

Got it thank you! I'm a new customer too! Will this be forever?

hellobro200810 m ago

Hi reviews on uktrustpilot.com for virgin network is very negative, how …Hi reviews on uktrustpilot.com for virgin network is very negative, how is network of 4g around London and how is their customer service thanks



Customer service varies - if you get a good one, great, but you can get real numpties who don't understand English.

How about the network any issue with 4g coverage

Got this yesterday with no issue. £4 for 5x data and never been a virgin customer. Wish I took more sims when they offered as its taking ages now to get pack to que.

hellobro20081 h, 2 m ago

How about the network any issue with 4g coverage



They use ee, no issues here

If you are bothered about using your mobile in Europe, be careful.

My friend has a holiday house in France. He spends a ridiculous £100 or so with Virgin every month for broadband, TV and two mobiles with very low allowances, I think 1GB.

So, off my friend goes to France after free EU roaming introduced and he has no data on his phone or his wife's. Nothing wrong with the phone settings.

He rings up Virgin mobile, who promise to sort it out, acknowledge it is their fault. So, he thinks okay. Off he goes to France again, again no data.

He's already moved his mobiles and will move the rest as soon as he is out of contract.

4 sims offered no problems at all

tammyy3 h, 10 m ago

I just got monthly rolling contract with 40gb data unlimited text 5000 …I just got monthly rolling contract with 40gb data unlimited text 5000 mints calls for £10 per month from virgin it was £20 but she gave me £10 life time discount plus double data for life time[IMG][Image] [/IMG]


I called about this offer many times they wouldn't have it...I'll try again now and see how things go. Not sure if these offers are photoshop created I've seen this 40gb deal for £10 before.
Edited by: "szaman81" 30th Oct

Hot from me. After ringing and battling with them for half hour and repeatedly telling them about how my “mate” got the deal. I got the deal for my son and I managed to get my £9.26 Virgin deal (2500 min ULTD text, 0870 and 0845 Numbers 2gb 3G data) for £7.
Happy days 😊

I know how these things work. The chances of getting this deal is solely based on who you're connected too. Tried 3 times and had no luck. Just taken out a contract and I'm still within 14 days. 2GB Data Ulimited Texts and 2500 mins £5 a month.

hellobro20082 h, 21 m ago

Hi reviews on uktrustpilot.com for virgin network is very negative, how …Hi reviews on uktrustpilot.com for virgin network is very negative, how is network of 4g around London and how is their customer service thanks


No issues here (west London).

Spoke to a customer advisor just now and she said you can only get this if you buy a handset from them. Will try later...

They told me they no longer offerany 30 day rolling contracts!

90p per minute to call E.U, U.S.A and Australia?

That's me out.

They gave me no joy.

Tried again for the 40gb plan and I don't actually mind going on 12 months contract
Edited by: "szaman81" 30th Oct

Sorted - many thanks. Just a shame that it is not available for current users coming to the end of their 12 month contract!

(Existing VM Broadband customer)
Initially rang 0800 064 3837. Was on the phone for 75 mins And thrown around many departments, so I hung up and rang 0800 064 3837 again and was connected in about 15 mins. The operator was very helpful this time. I stated that I had already agreed the deal with another college but the line must have dropped. She took my details and did a quick credit check. She went ahead with the deal (1500 mins, ultd. text and 5gb of data @ £4 on a 30-day rolling contract). I was also given a free sim with £10 pre-loaded airtime credit (at least that's what I made it out as ) with free ultd. Virgin-to-Virgin minutes that I can give to friend or family. She tried (quite hard) to push me to get another two sims at the same price, but one was fine for me! Sim will be delivered in 3-5 working days, and I have to call customer service when i receive the sim to give them my PAC code so I can keep my number (don't worry about this part if you don't want to keep your number). Hope this helps!

Perseverance pays off!
Skromak
32337988-voeDz.jpg
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