*** RETENTION DEAL *** Sky TV 50% off TV, 35% off the multi-room subscription, and a £100 credit.
1461°Expired

*** RETENTION DEAL *** Sky TV 50% off TV, 35% off the multi-room subscription, and a £100 credit.

465
Found 12th Sep 2014
I know I am probably wasting my time here, as retention deals are always voted cold (which seems mad, as it is better to know that you can push for a deal, than not), but here goes...

My Sky contract entered it's final month, so I rang up to cancel. They offered me 20% off, which I declined, as I had 50% off already (all channels apart from movies, but the 1 multi-room box was at full price costing me £46.75 p/m following the recent price rise). I then received a call a couple of days later. They have offered me 50% off TV, 35% off the multi-room subscription, and a £100 credit. This works out to be £33.01 p/m, if I see the 12 months out. The interesting thing is that the offer is for 12 months, but I am not tied into a contract, so can cancel at any point. I could have also added the movies which would have cost £37.26 p/m, but I don't think I could justify those channels as never watch films. Overall this works out at a 55% discount.

I know this is likely to go cold, as people get annoyed that they do not have similar savings, but I hope it does help someone.

Let the boo boys commence...

465 Comments

thanks, this kind of information is extremely useful, when the time comes for us to negotiate. these kind of info should be encouraged, and forms major part of social intelligence

Mines expiring in two months, hopefully they'll offer me the same

Original Poster

varunax

thanks, this kind of information is extremely useful, when the time comes … thanks, this kind of information is extremely useful, when the time comes for us to negotiate. these kind of info should be encouraged, and forms major part of social intelligence



Glad that someone thinks so. I think my sums may be a few pennies out, but the saving is 55% pretty much. It will be even higher if I go through this process again a month before the end of the football season, with them not having the Champions League next season, and no football over the summer.

excellent comments ,will use this myself soon

Aye I ended up at £32 something a month with top tv pack, 1 multiroom and movies. But I did have to sign up for 12 months.

Wish I'd cancelled every year instead if being lazy

Called, managed to get similar saving. (45%) for the Family pack (everything except movies and sports) for £18pm instead of £33pm

I phoned to cancel my TV the other day as out of contract, was offered nothing to stay ended up arguing with the advisor (about additional charges) and cancelled my phone/broadband within the hour.
Good saving for those who watch it a lot I didn't
Edited by: "mk3" 12th Sep 2014

I expect a minimum of 50% off at Sky. This about sneaks in when you factor in the credit.

I left sky for 4 days and when i went onto my account they had a offer on for 50% off - i decided to go on the online chat and the guy offered me 60% off of any chanels - but i am tied in for 12 months :0 Worth having a chat.

just cancelled mine ......... its cancelled...... no offers

Handy information - I'm due to phone them in next 2 weeks to renegotiate my current package.
Problem I have is that I can't go elsewhere at the moment.
Virgin don't supply where I live, and BT and others will only supply TV if I take up broadband/phone. I'm tied into Sky phone/broadband for another 15 months.

Cancelled two weeks ago, no call

Sky phoned me up a week ago to offer me 75% off for the year I was thinking hell yeah but when I said will it cancel out my current contract he said oh didn't think you where still with Sky, I'll update our records and hung up

hutchir9

Cancelled two weeks ago, no call



go onto your sky online account and see if there is somekind of offer on there, if not contact them by online chat and see if they can give you 75% off - always aim high. See what they offer you

Wanna ring up and cancel mine I pay £70 a month for the movies and sports all channels. But haven't got the balls to get a retention as kids would go crazy without tv.

Any advice how to get discounts ???

I got numerous phone calls, emails and letters from Sky when I cancelled and went to Virgin a month ago but it was still cheaper to switch. So far I'm happy with VM, the broadband is fast and the TiVo box is nice and intuitive, much more so than the Sky HD boxes.

Cancelled last weekend, as I was only offered half price phone line rental (I have Fibre optic + Phone + TV).

Fibre optic + Phone -- I am in contract.
TV - Completed 12 months contract in 2012.

As I wasn't watching much of TV (Thanks to my Netflix & Amazon Prime Instant subscriptions in deal), I chose to cancel my Sky TV Subscription. I planned to stay with Sky if I get a good deal. But I was only offered half price phone line rental which is 7.5£ pm. So I chose to cancel my TV last weekend.

No calls/mails as yet, asking me to come back. But honestly, I am not missing Sky TV as I anyway get the freeview channels + Netflix + Amazon Prime instant.

Edited by: "Roz4u" 12th Sep 2014

I got offered 33% off for the next 5 years and I still would not rejoin,left them in Feb best move I ever made saving £60 for the pleasure of watching there adverts.
Sorry the deal is cold.

griff77p

Wanna ring up and cancel mine I pay £70 a month for the movies and sports … Wanna ring up and cancel mine I pay £70 a month for the movies and sports all channels. But haven't got the balls to get a retention as kids would go crazy without tv. Any advice how to get discounts ???

If you are out of contract, just ring them up and say you want to cancel - you have to give 30 days notice. I'd imagine they'd offer you something there and then, but if not say fine and wait, they should ring you back within those 30 days to offer you something. If they don't you can just ring back in the last day or so and say you have changed your mind.

I'd imagine because you are paying £70 a month you'll be offered a discount on your first call. Holding out gets better discounts though.

there's no virgin media in our area, so I'm stuck with Sky, but I'm prepared to have a week or two disconnected to get a deal. Thanks for this OP...

braveheart9857

Sky is fine until you have any problems, tried to say that I was in a new … Sky is fine until you have any problems, tried to say that I was in a new 12 mth contract when trying to get a better package!!Leaving tomorrow bye bye "Sky" got great 12 month contract with Virgin Media :)I was recommended to VM - Its a new Department but anyone can get it as long as you are a new customer. PM me if you want more details:)152mbPhone Talk included & Weekend Calls1tb BoxExtra HD BoxBig Kahuna packageBT Sport12 Month ContractFree InstallTotal.......£33 I decided to pay monthly but you can pay in advance for the phone saves about another £3 per month. No cashback but liked the fact it was a 12mth contract and high speed BB speed.



I did exactly this deal and I must say after 15 years with Sky who offered me 50% but when I phoned, it wasn't 50% off everything and after begin passed to 3 different Sky sales people not giving me any kind of retention deal I gave up. Fortunately,I got a much better deal at Virgin, £70 cash back from quidco, an extra £50 to my brother with an existing customer recommendation, & I even managed to get a 1GB Tivo box half price. The Tivo has been a bit hard to get used to but it does way more and the Broadband is fantastic, lots of people said customer support was poor at Virgin but so far they have been brilliant, a definite recommendation if you want to save money.

We cancelled sky in July after 25 years. Had HD, full package of movies, sport etc. and 3 multiroom boxes. We were paying £94 per month and they were going to raise it by another £4. But we decided we just never really watched much other than terrestrial channels mainly, and rarely ever watched films or sport, plus the cost had just got totally out of hand and beyond reasonable..

So cancelled. Had a couple of calls before the 30 days were up and one call after but they never offered any specific offer or deal to keep us to stay. Certainly nothing like 25% or 50% off this or that. Having heard so many stories of deals they offered people when cancelling I was expecting a deluge of calls and offers, but no, nothing other than them asking why we were leaving and was there anything they could do to keep me.

Disappointed really as I wanted the enjoyment of telling them to stuff it but they really haven't offered anything. So we're £94 better off a month and do we miss it? Nope. Should have done it years ago.

So all I'm saying is that don't count on getting a good deal to stay - I've seen enough stories of wildly varying offers being made so one wonders why they don't stick to one type of special deal to keep you to stay. A 25 year customer paying £94 per month would surely make us one of the best customers to keep - but they have done almost nothing to get us to stay and certainly made no offers of any discounts. Very weird!

Cold.

Just because Sky = fail.

i'm OoC on the variety package any chance I could get a better deal w/ sky?
Edited by: "plath" 12th Sep 2014

I guess Sky would be aware of these forums and would monitor when these types of posts come in and may tie it up with a load of people trying to get discount off the back of the information shared. As such, if you don't get the offer of discount straight away then you may need to play the waiting game and be prepared to cancel and then join again later. For some it would work but I'd be surprised if Sky automatically offered 50% discounts every time they were told of intention to leave. They must look into past history on what a customer has spent per year and how long they have been a customer.

Griff77p
Ring and say you can't afford it. If they don't give you a good deal say you'll leave. Normally just saying it is enough to get passed to retention dept. If they don't give you anything say you'll think about it, ring in a couple of days and try again. Normally you'll get some discount.
We've done this for the last 5 years and only ever paid a max of 50% of price quoted. Only been without sky for a total of 2 weeks as last time they only offered 25% discount.
Whilst the time without tv wasn't a bad thing for the kids (imo) we used dvds for those melt down moments when I needed a quiet time. Lol!
They then rang with a better deal.

Hot, if you can get it. I am due for renewal later this year and will be following this pattern. If Sky say no and don't offer me something like this, I'll leave.

It's their call...

I got 50% off for 12 months off all tv (hd/movies/sport) even thought I had it 12 months at half price previously just by negotiating in live chat on the site and asking for it. I didnt even have to threaten to leave this time

No Virgin in my area so no reason for me to leave

Having just read Phila4's comments just as I posted mine, perhaps it is just pure luck then?

I tried that last week , the best they offered me was 25% discount for 6 months which i declined but then they phoned me back with the same offer at least 5 times. Don't hold your breath might work for some but not all.

Posted a similar deal about Fibre that got moved to Misc for some reason. May help some

hotukdeals.com/mis…637

varunax

thanks, this kind of information is extremely useful, when the time comes … thanks, this kind of information is extremely useful, when the time comes for us to negotiate. these kind of info should be encouraged, and forms major part of social intelligence



Not sure I'm getting the major social intelligence factor on a Sky deal from Rupert Murdoch. I'm not sure major social intelligence is defined as buying a product from a slimy media dictator, not my vision of the new order anyway.

OrribleHarry

I wish I valued my time so little that I would contractually agree to pay … I wish I valued my time so little that I would contractually agree to pay to waste it watching drivel on TV.lPeople who subscribe to sky are either couch potatoes or need to get out more...



And you value your time so little that you click offers on this site that you have no interest in just to **** off people that are interested ?
If the deal is not for you then please don't click on the link.

At least the OP made an effort to share a deal which is more than you have managed to do since you became a member 5 months ago







Edited by: "WaftyCranker" 12th Sep 2014

Does anyone think this is a good deal i just got

12 month line rental 9.99
Free broadband for 12 months
sky entertainment + extra
multiroom
+free sky hd box
+free £49 box
free sky movies for 1 month
100 marks and spencer voucher

im not bothered about movies or sports thats when premiums start going through the roof i just use xbmc for the movies and sports i want to watch :-)

I pay £7 per/m for Sky plus basic Sky and variety inc euro sports

I pay £7 per/m for Sky plus basic Sky and variety inc euro sports

I appear to be in a rolling contract type situation. I've been trying to persuade my wife to let me cancel for a while, to try and take advantage of a retention deal, but we've got so many recorded programs on Sky+, we're afraid of losing them.

What exactly happens when you cancel? Are all your programs deleted, with no functionality from the Sky+ box?

Left sky over a year ago,last offer was all channels including sports and HD but no for movies for £12.50 per/m

as somebody else has mentioned,hate paying to watch 15 minutes of adverts every half an hour !

still don't miss it,lots to see on the internet if you Google it for free

herrbz

I appear to be in a rolling contract type situation. I've been trying to … I appear to be in a rolling contract type situation. I've been trying to persuade my wife to let me cancel for a while, to try and take advantage of a retention deal, but we've got so many recorded programs on Sky+, we're afraid of losing them.What exactly happens when you cancel? Are all your programs deleted, with no functionality from the Sky+ box?

Yes,very nice of them,block all recordings and block the box from recording.

I was out of contract and paying £48 a month for TV (Variety pack), unlimited broadband and phone. Rang up yesterday having checked out what the competitors offered and just said I was out of contract and wanted to reduce my monthly bill, they asked how much by, I said nearer £30 and they came back with £24 a month for 12 months and a new free HD box (currently got a 2nd hand one off ebay). I was perfectly happy with that, I'm quite happy with the service from Sky and less hassle than leaving.
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