Royal Mail - New sizes / changes for Small Parcels
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Royal Mail - New sizes / changes for Small Parcels

226
Found 1st Nov 2013
Do you sell items on here, you may find this useful

Royal Mail has announced 2 new additions to their small size parcels.

They have extended Small Parcel sizes to include a wide option and adeep option - starting at £2.60

The Small Parcel wide format is ideal for sending flatter items such as handbags,,clothing, and board games.

You can send a Small Parcel weighing up to 1kg for just £2.60. 2nd class or £3.00 first class.

L 45cm W35cm D8cm

The deep format is designed to send deeper goods for the same price as the wide format. perfect for shoes , boots, toaster, iron.s etc.

L 35cm w25 cm D 16cm

Note: If you send over 1,000 parcels a year and use contract services changes do not apply

Hope this is of some help as posting can be expensive and varies greatly depending on how you package it.

225 Comments

I didn't realise this was new - I was on their website earlier checking parcel sizes an thought it was just standard.

I suppose this means I'll have to argue with the counter staff tomorrow and advise them of their new prices as they almost certainly won't know.

Dont use them use others, cheaper

Finally seen sense. I took my business to Collect + but might start using them again.

Thanks for heads up, obviously the greedy gits have realised they're loosing out to their competitors. Ebay squeezes you, then paypal squeeze you and finally the post office squeezes you after thy hiked up their prices.

After reading the posting thread about a month ago, I've used parcel 2 go on 3 occasions and they have not yet disappointed me yet. Prior to that, 3 of my singed for packets got lost and the annoying thing is they did not track once, not even when I handed the items over.

kakinyemi

After reading the posting thread about a month ago, I've used parcel 2 go … After reading the posting thread about a month ago, I've used parcel 2 go on 3 occasions and they have not yet disappointed me yet. Prior to that, 3 of my singed for packets got lost and the annoying thing is they did not track once, not even when I handed the items over.



'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent packages twice...never again. Had to refund both buyers after the items got damaged during transit. Ended up costing me quite a lot of money.

My husband works for RM and it's 1 or 2 (lazy) posties that give the hard workers like him a bad reputation. Remember, the Post Office and RM are different companies. If there are problems with tracking numbers it's the PO at fault.

1on4

'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent … 'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent packages twice...never again. Had to refund both buyers after the items got damaged during transit. Ended up costing me quite a lot of money. My husband works for RM and it's 1 or 2 (lazy) posties that give the hard workers like him a bad reputation. Remember, the Post Office and RM are different companies. If there are problems with tracking numbers it's the PO at fault.



what a load of rubbish from a biased person. clearly spouted rubbish as if you knew what you were talking about then youd realise that parcel2go are merely a postal portal to various courier and not a courier company

also your statement re: 1 or 2 posties is rubbish, id say its nearer 75%, my local lazy slobs cant even be bothered to write the collection on the your were out slip, meaning I have to drive 5 miles to collect it, morons

I used to sell a lot on ebay and amazon - up to 40 items a day - this was a few years ago when the RM were competitive on price. I sent 75% via Royal and 25% via courier - not 1 problem via courier, yet 25% would go missing via RM.

Since the crazy prices rises - some items now cost >10 times via RM than 5 years ago, I now send 90% via courier and10% via RM

in 10 years ive never had a problem with couriers

Post office and RM are owned by the same holding company. Both useless, antiquated, dead dinosaurs.

Picture this, I sent 6 items via collect+ - id already paid to send them online via my collect+ account with is linked to my ebay account (or I can do it via parcel2go). took about 30 secs to pay. drove to the local collect+ site 2 miles away and out of town and free parking, a newsagent. dropped them off, scanned by newsagent owner in 1 min and that's it. I did this at 20:00 on a sunday night. cool

Picture this, I sent 1 item via RM, I drove to a PO, parked the car, pay the parking meter, find the po in its nice and easy to get to location, not, and join the long long queue, 1 hour later its weighed and a made up price given to me (er mate that isn't the price - po are bloody crooks), then you pay - never again

Edited by: "royals" 1st Nov 2013

Collect plus is an absolute godsend, our local shell garage I'm always passing, cheap and cheerful, scan, blip, print tracking receipt, off you go, less than a minute, no stroppy post office clerks demanding to know what's in your parcel, no sitting in all day waiting for a courier

in the words of fat boy slim.....................scan, blip, print receipt, scan, blip, print receipt ...............................X)

Edited by: "gazw" 2nd Nov 2013

1on4

'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent … 'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent packages twice...never again. Had to refund both buyers after the items got damaged during transit. Ended up costing me quite a lot of money. I must have been lucky with parcel 2 go, I must admit that i only sent items that were not more than £30 but would have cost an arm and a leg to post via Royal Mail. I would still use RM special delivery for items over £50 as i believe the service is fantastic., though expensive.My husband works for RM and it's 1 or 2 (lazy) posties that give the hard workers like him a bad reputation. Remember, the Post Office and RM are different companies. If there are problems with tracking numbers it's the PO at fault.

i used Parcel to go and they did mess up one time, but they paid me more than i asked for.

Other times i never had a prob and always on time (if not before)

1on4

'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent … 'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent packages twice...never again. Had to refund both buyers after the items got damaged during transit. Ended up costing me quite a lot of money.



That's not P2G problem, it's the firm that YOU chose to deliver the parcel via P2G, maybe you need to choose a different courier via their service not just the cheapest which oh boy I bet you do, you see, it's all YOUR fault ...................X)

Edited by: "gazw" 1st Nov 2013

1on4

'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent … 'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent packages twice...never again. Had to refund both buyers after the items got damaged during transit. Ended up costing me quite a lot of money. My husband works for RM and it's 1 or 2 (lazy) posties that give the hard workers like him a bad reputation. Remember, the Post Office and RM are different companies. If there are problems with tracking numbers it's the PO at fault.



I found Parcel2go very good. I think it depends more on the courier you used through them, ie Yodel as Parcel2go is merely a go between.
There are some decent RM workers but to be honest I have worked for them over 10 years on a casual basis & found a lot of staff to be extremely lazy & have a NO can do attitude. I'm glad to hear your husband isn't one of them of course.

If you ever have any problems with Parcels/Mail, never blame the posties, blame the management.

Such a badly run business now.

See the problem for me is when something greater than 2.5cm in depth it becomes a small parcel.

That's a massive difference between the maximum 8cm depth and these new sizes don't solve that problem.

royals

what a load of rubbish from a biased person. clearly spouted rubbish as … what a load of rubbish from a biased person. clearly spouted rubbish as if you knew what you were talking about then youd realise that parcel2go are merely a postal portal to various courier and not a courier companyalso your statement re: 1 or 2 posties is rubbish, id say its nearer 75%I used to sell a lot on ebay and amazon - up to 40 items a day - this was a few years ago when the RM were competitive on price. I sent 75% via Royal and 25% via courier - not 1 problem via courier, yet 25% would go missing via RM.Since the crazy prices rises - some items now cost >10 times via RM than 5 years ago, I now send 90% via courier and10% via RMin 10 years ive never had a problem with couriers



40 items a day is not much, we send over 500 a day via Royal Mail and I would say 5 a week max go missing which we get fully refunded on.

emiratesstadium

If you ever have any problems with Parcels/Mail, never blame the posties, … If you ever have any problems with Parcels/Mail, never blame the posties, blame the management. Such a badly run business now.



I wouldn't blame the management for theft from my post. Anything that looks like it contains more than a few sheets of paper (like a jiffy bag) and around 1 in 20 of my sent large letters goes missing in the post (used to do a decent amount of trade in rare/promotional Lego figures).

Id never recommend royal mail ever again, not after the union messed up me having a long weekend and cancelled the strike

Robbing thieves

cantello

Robbing thieves



Thats what thieves usually do!

gazw

Collect plus is an absolute godsend, our local shell garage I'm always … Collect plus is an absolute godsend, our local shell garage I'm always passing, cheap and cheerful, scan, blip, print tracking receipt, off you go, less than a minute, no stroppy post office clerks demanding to know what's in your parcel, no sitting in all day waiting for a courier



I had a parcel delivered by them delivered next day from down south to Glasgow.

I sent a small parcel today for £4.10 which I thought was normal?
Edited by: "stsonic" 1st Nov 2013

monkeyhanger75

I wouldn't blame the management for theft from my post. Anything that … I wouldn't blame the management for theft from my post. Anything that looks like it contains more than a few sheets of paper (like a jiffy bag) and around 1 in 20 of my sent large letters goes missing in the post (used to do a decent amount of trade in rare/promotional Lego figures).



Theft happens in all businesses. It's something that can't be stopped. However I think you think theft within Royal Mail happens all the time, where in fact your wrong.

Most packets that go "missing" you straight away presume it's been stolen. Or a letter than has been sent with money in but hasn't arrived. Or a package had been ripped open when it arrives to you. All of these are a case of poorly packaged, not things being stolen. Or with the letter and money going missing can be a case of incomplete address and no return address listed.

People can straight away blame the workers for theft, but in actual fact it's faults of their own that could of been avoided.

Easy to pass the buck though.

About time they changed their small parcel dimensions to be more flexible! No more having to use MyHermes now

How is this a deal???????

emiratesstadium

Theft happens in all businesses. It's something that can't be stopped. … Theft happens in all businesses. It's something that can't be stopped. However I think you think theft within Royal Mail happens all the time, where in fact your wrong. Most packets that go "missing" you straight away presume it's been stolen. Or a letter than has been sent with money in but hasn't arrived. Or a package had been ripped open when it arrives to you. All of these are a case of poorly packaged, not things being stolen. Or with the letter and money going missing can be a case of incomplete address and no return address listed. People can straight away blame the workers for theft, but in actual fact it's faults of their own that could of been avoided.Easy to pass the buck though.



I can assure you that all of my small packets are well secured with parcel tape on every seam and a clearly laser printed label that won't run, even if it gets wet. Invoices contained therein including both intended recipient and sender - who's making excuses now? There are some proper scumbags working in RM (not calling everyone, but more should be done to root out the thieves with stings) that will pinch anything small enough to fit into a pocket. At least there was always the proof of postage to fall back on, knowing you had 100 x face value of a 1st class stamp to fall back on. Now it's a paltry £20 - insurance costing them too much money on payouts?

1on4

'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent … 'Parcel to go' are a horrendous firm. Cheap for a reason. I've sent packages twice...never again. Had to refund both buyers after the items got damaged during transit. Ended up costing me quite a lot of money. My husband works for RM and it's 1 or 2 (lazy) posties that give the hard workers like him a bad reputation. Remember, the Post Office and RM are different companies. If there are problems with tracking numbers it's the PO at fault.

i work for post office, and signed for is not a track and trace service. only once its been signed for, you can confirm it. so if it gets lost before its signed for forget it.

emiratesstadium

Theft happens in all businesses. It's something that can't be stopped. … Theft happens in all businesses. It's something that can't be stopped. However I think you think theft within Royal Mail happens all the time, where in fact your wrong. Most packets that go "missing" you straight away presume it's been stolen. Or a letter than has been sent with money in but hasn't arrived. Or a package had been ripped open when it arrives to you. All of these are a case of poorly packaged, not things being stolen. Or with the letter and money going missing can be a case of incomplete address and no return address listed. People can straight away blame the workers for theft, but in actual fact it's faults of their own that could of been avoided.Easy to pass the buck though.



I would say its probably 50/50 as I witnessed theft quite a bit from the packets that were badly damaged & the contents exposed. The sacks of packets get emptied out on to tables to be sorted by type.If the packets were damaged and certain staff could see things falling out , it was easy pickings. yes there were staff that did the right thing and pass the packet on to be investigated. the other trouble is at xmas RM take on thousands of temps with no experience & its easy to cheat the questions on applications so they really don't know who they are employing & consequently things go missing.
So yes make sure the item is well packed if you dont want to expose the goods within.

Royal Mail really are just killing them selves slowly, And the sooner the better, Went to post a camera at our local post office the other week, Thought best to send it special delivery, £10.58 I think it was for up to 2kg, Put it on the scales in the post office, And it come back with a weight of 2Kg and 52g, That extra 52g more than doubled the price to £22 and some change, And they wouldn`t even let the 52g slide, Sent it Collect+ instead.

Their are thieves in every workplace, In my office i believe i could trust 99% of my colleagues, but i personally send all valuables via special delivery as its tracked at every stage of the way, recordeds are only to prove the item was delivered, it could go missing at any point, anywhere across the country and simply missorted at any stage, letters get sorted thru machines and sometimes get jammed/ripped in the process, a lot of people forget to put a return address or forget to put the postcode on etc..

This changed on Monday... odd that no one knew about it. Fleabay didn't - I can't tell if they've fixed it yet, but they were definitely overcharging on Monday and Tuesday....

anything under 1kg royal mail is good its when you go over the the prices go awol

royals

what a load of rubbish from a biased person. clearly spouted rubbish as … what a load of rubbish from a biased person. clearly spouted rubbish as if you knew what you were talking about then youd realise that parcel2go are merely a postal portal to various courier and not a courier companyalso your statement re: 1 or 2 posties is rubbish, id say its nearer 75%, my local lazy slobs cant even be bothered to write the collection on the your were out slip, meaning I have to drive 5 miles to collect it, moronsI used to sell a lot on ebay and amazon - up to 40 items a day - this was a few years ago when the RM were competitive on price. I sent 75% via Royal and 25% via courier - not 1 problem via courier, yet 25% would go missing via RM.Since the crazy prices rises - some items now cost >10 times via RM than 5 years ago, I now send 90% via courier and10% via RMin 10 years ive never had a problem with couriersPost office and RM are owned by the same holding company. Both useless, antiquated, dead dinosaurs.Picture this, I sent 6 items via collect+ - id already paid to send them online via my collect+ account with is linked to my ebay account (or I can do it via parcel2go). took about 30 secs to pay. drove to the local collect+ site 2 miles away and out of town and free parking, a newsagent. dropped them off, scanned by newsagent owner in 1 min and that's it. I did this at 20:00 on a sunday night. coolPicture this, I sent 1 item via RM, I drove to a PO, parked the car, pay the parking meter, find the po in its nice and easy to get to location, not, and join the long long queue, 1 hour later its weighed and a made up price given to me (er mate that isn't the price - po are bloody crooks), then you pay - never again



Good that you found the long queue when you got there. I found the PO closed due to industrial action a few times. Their mentality is shocking!

The more ridiculous thing is most cashiers in my local POs wouldnt squeeze soft parcels like clothes so those that couldve fit the parcel template didnt
Edited by: "dealfella" 1st Nov 2013

i fully trust Royal mail to deliver my parcels. every parcel i sent has been delivered.

kakinyemi

Thanks for heads up, obviously the greedy gits have realised they're … Thanks for heads up, obviously the greedy gits have realised they're loosing out to their competitors. Ebay squeezes you, then paypal squeeze you and finally the post office squeezes you after thy hiked up their prices.

I totally agree word for word. Certainly puts me off trading and posting via ebay.

About time too, six months late as it is - ridiculous pricing before, glad to see they have finally realised they have lost massive market share and revenue over this - I could have told them that at the start! Rip off prices still mind you especially 1st and 2nd class

I've run a business on eBay for 10 years now. Three years ago, I was selling 50 items a day. Now, it's 5 a day if I'm lucky but more likely to be 5 a week. I went into my local Post Office yesterday and the clerk said "I haven't seen you for ages". I haven't been in, that's why. I stick smaller items in my nearest post box and bigger items go with Collect+. I despise Royal Mail and no longer care what happens to it as a business - I hope they triple the prices in a year's time, it'll be good to get rid of such a shoddy service. Somebody will come along with a better model.

When I started trading, small items like babies dummies cost just under £1 to send. Now, such a tiny, lightweight item costs £2.60 2nd class or £3 1st class. That is obscene, it is daylight robbery and bordering on criminal. That's why there are no sales.

eBay rob you of the majority of your profit, then PayPal swipe their hefty cut, then there's **** all left to put in your pocket. It's not worth doing any more guys. And I STILL don't know how the two different sizes are going to affect costs.

I am downtrodden, depressed, skint, undervalued and severely underpaid. My business should be booming but it's crashed through the floor. Adding more sizes at their busiest time of year is the epitome of stupidity. More confused customers and longer queues at the Post Office. No thanks, I might just claim benefits and sit on my **** all day since I have pretty serious health problems preventing me from working. I hope to God that's temporary as I can't cope any more.
Edited by: "squiff" 4th Nov 2013

I never had a single problem at my local PO (I'm there every day) - guess it depands who's there ... also would never say that if my parcels go missing RM is at fault - I think it's a customers that just say they didn't get it as they know it's an easy money back form Paypal (never had a signed for lost).
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