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Samsung Ecobubble 8kg Washing Machine - £329 with code at AO
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Samsung Ecobubble 8kg Washing Machine - £329 with code at AO

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Posted 8th Nov

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Saw this washing machine on a deal last week for £339 and kicked myself for not buying one before it expired, now I've found it on ao for £349 but an extra £20 off when you spend more than £299. Lots of good reviews on it too.
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33 Comments
Voted hot, I think you forgot to list one of the most important features: 5 years warranty. Not many washers will last that long so warranty is really important. I've just bought a tumble dryer as mine broke 3 times in 3 years. I've got a new one now, with the longest warranty available, 5 years.
Edited by: "sheffield788" 8th Nov
sheffield78808/11/2019 22:48

Voted hot, I think you forgot to list one of the most important features: …Voted hot, I think you forgot to list one of the most important features: 5 years warranty. Not many washers will last that long so warranty is really important. I've just bought a tumble dryer as mine broke 3 times in 3 years. I've got a new one now, with the longest warranty available, 5 years.


Bosch...still going after 23 years. The washer programmer some of the electromechanical program wheels worn so use others. Dryer going like a legend
sheffield78808/11/2019 22:48

Voted hot, I think you forgot to list one of the most important features: …Voted hot, I think you forgot to list one of the most important features: 5 years warranty. Not many washers will last that long so warranty is really important. I've just bought a tumble dryer as mine broke 3 times in 3 years. I've got a new one now, with the longest warranty available, 5 years.


I didn't even know that Haha. thank you! Our bosch washing machine has given up and it's less than 5 years old. Our dryer did the same 3 2 years ago which was also Bosch so won't be buying those again.
GeekUnique08/11/2019 23:00

Bosch...still going after 23 years. The washer programmer some of the …Bosch...still going after 23 years. The washer programmer some of the electromechanical program wheels worn so use others. Dryer going like a legend


Either you're lucky or I am unlucky because our Bosch washing machine isn't even 5 year and has given up; needs a new circuit board and motor which will be nearly the same amount as a new machine. Our dryer was bosch which we had to replace 2 years ago and that was only 4 years old.
Tubs3008/11/2019 23:09

Either you're lucky or I am unlucky because our Bosch washing machine …Either you're lucky or I am unlucky because our Bosch washing machine isn't even 5 year and has given up; needs a new circuit board and motor which will be nearly the same amount as a new machine. Our dryer was bosch which we had to replace 2 years ago and that was only 4 years old.


Circa 1996...all electro mechanical. Trouble is when you introduce electronics the design life is MTBF 5yrs depending on component quality and pcb quality plus our old friend the solder joint

My central heating boiler is built on the same tech. No electronics...not as efficient as new systems but still going strong after 39 years. Important bit to consider when someone points out booker efficiently is how efficient the whole system is....
Edited by: "GeekUnique" 8th Nov
GeekUnique08/11/2019 23:11

Circa 1996...all electro mechanical. Trouble is when you introduce …Circa 1996...all electro mechanical. Trouble is when you introduce electronics the design life is MTBF 5yrs depending on component quality and pcb quality plus our old friend the solder joint


That means nothing to me
Tubs3008/11/2019 23:07

I didn't even know that Haha. thank you! Our bosch washing machine has …I didn't even know that Haha. thank you! Our bosch washing machine has given up and it's less than 5 years old. Our dryer did the same 3 2 years ago which was also Bosch so won't be buying those again.


Don't buy Hoover and Hotpoint too. Our Hoover washer broke twice in 2 years, our Hotpoint tumble dryer broke 3 times in 3 years. Thinks are not made to last anymore and Bosch should be better than Hoover and Hotpoint.
I really wanted a Samsung tumble dryer, firstly because it is good quality and secondly because of 5 year warranty. Sadly, the cheapest was about £600 so decided to get a Grundig instead, just under £300 but the main reason I've got it it was the 5 year warranty. At this moment of time, as far as I am aware, the only appliances with 5 year warranty are Samsung and Grundig, unless you pay for the warranty separately.
If you've got the Samsung, note you should register the warranty with Samsung, otherwise you will not get it for 5 years.
GeekUnique08/11/2019 23:15

No worries. I’m a computer and electronics engineer. Just insider gibber ( …No worries. I’m a computer and electronics engineer. Just insider gibber


Would you recommend this machine then? I only know that 8kg is a good size for our family of 4
sheffield78808/11/2019 23:17

Don't buy Hoover and Hotpoint too. Our Hoover washer broke twice in 2 …Don't buy Hoover and Hotpoint too. Our Hoover washer broke twice in 2 years, our Hotpoint tumble dryer broke 3 times in 3 years. Thinks are not made to last anymore and Bosch should be better than Hoover and Hotpoint. I really wanted a Samsung tumble dryer, firstly because it is good quality and secondly because of 5 year warranty. Sadly, the cheapest was about £600 so decided to get a Grundig instead, just under £300 but the main reason I've got it it was the 5 year warranty. At this moment of time, as far as I am aware, the only appliances with 5 year warranty are Samsung and Grundig, unless you pay for the warranty separately.If you've got the Samsung, note you should register the warranty with Samsung, otherwise you will not get it for 5 years.


Never heard of Grundig but the 5 years warranty is appealing. Our dryer is zanussi and when it broke 6 months ago we phoned ao who said it was out of warranty so called zanussi themselves who came out and fixed it free of charge and replaced the parts so I would use them again for their customer service.
Tubs3008/11/2019 23:19

Would you recommend this machine then? I only know that 8kg is a good … Would you recommend this machine then? I only know that 8kg is a good size for our family of 4


I wouldn’t buy this personally but it’s a good price and you have cover for five years. Samsung warranties are normally very good.
GeekUnique08/11/2019 23:00

Bosch...still going after 23 years. The washer programmer some of the …Bosch...still going after 23 years. The washer programmer some of the electromechanical program wheels worn so use others. Dryer going like a legend




I agree the ones manufactured long time ago should be great, at the end of the day is German technology. However, the new ones are not manufactured to last anymore. You've probably paid a huge amount of money for it 23 years ago and off course, the expectation is to last, however 23 years is impressive. Now you pay one-two weeks wages for it, so if you get 5 years out of it you're lucky.
Sadly, great brands such as JVC, Akai, Philips, Blaupunkt, Grundig, have died, are dying or they've been purchased by mass producers. I have a negative feeling it will not take long until Panasonic will be the same since their TVs are done by Vestel. 20 years ago brands like Samsung or LG (Gold Star) were mediocre, now are taking over the market and IMO these brands are making some of the best products.
Tubs3008/11/2019 23:21

Never heard of Grundig but the 5 years warranty is appealing. Our dryer is …Never heard of Grundig but the 5 years warranty is appealing. Our dryer is zanussi and when it broke 6 months ago we phoned ao who said it was out of warranty so called zanussi themselves who came out and fixed it free of charge and replaced the parts so I would use them again for their customer service.


Grundig is since 1945, German technology and they used to be one of the leaders in TVs, radios and other electronics, a very good and quite expensive brand. They did not do washers until about 10-15 years ago. Sadly, they are part of Arcelik now, the ones that do Beko, so the quality is not there anymore, but 5 year warranty should put your mind at rest.
Tubs3008/11/2019 23:19

Would you recommend this machine then? I only know that 8kg is a good size …Would you recommend this machine then? I only know that 8kg is a good size for our family of 4


Samsung makes very good products and 5 years warranty should put your mind at rest. Our washer is 8kg and is sufficient for a family of 4, but I will not go by the size, I will choose the brand and especially the warranty. Our tumble dryer was 9 Kg and we've replaced it with a smaller one, only 7kg but still good enough. We had too many problems with both, the washer and the dryer, so for me the most important aspect is the warranty. Both, the dryer and washer broke in the first year, when they were under warranty. The main board needed replacing, which was more expensive than getting a new appliance.

If I was to buy a washer tomorrow, my first choice would be Samsung.
sheffield78808/11/2019 23:43

Samsung makes very good products and 5 years warranty should put your mind …Samsung makes very good products and 5 years warranty should put your mind at rest. Our washer is 8kg and is sufficient for a family of 4, but I will not go by the size, I will choose the brand and especially the warranty. Our tumble dryer was 9 Kg and we've replaced it with a smaller one, only 7kg but still good enough. We had too many problems with both, the washer and the dryer, so for me the most important aspect is the warranty. Both, the dryer and washer broke in the first year, when they were under warranty. The main board needed replacing, which was more expensive than getting a new appliance. If I was to buy a washer tomorrow, my first choice would be Samsung.


Thank you for the help. The 5 years warranty has definitely swayed it for me, I like that more than the price Haha. I've never had a problem with Samsung, except our tv which my son hit with his plastic sweeping brush when he was 2 and it smashed behind the screen- the glass on the front was still intact but behind was a mess. We went to argos that afternoon and bought on LG one they had on offer and never had an issue with this either (and it's on the wall now away from children!)
Tubs3008/11/2019 23:50

Thank you for the help. The 5 years warranty has definitely swayed it for …Thank you for the help. The 5 years warranty has definitely swayed it for me, I like that more than the price Haha. I've never had a problem with Samsung, except our tv which my son hit with his plastic sweeping brush when he was 2 and it smashed behind the screen- the glass on the front was still intact but behind was a mess. We went to argos that afternoon and bought on LG one they had on offer and never had an issue with this either (and it's on the wall now away from children!)


If price is important, look at Currys, they have Grundig which should be cheaper, but still comes with 5 years warranty. With regards to tumble dryers the difference in price was big in between Samsung and Grundig, with regards to washing machines will not be that much.
sheffield78808/11/2019 23:53

If price is important, look at Currys, they have Grundig which should be …If price is important, look at Currys, they have Grundig which should be cheaper, but still comes with 5 years warranty. With regards to tumble dryers the difference in price was big in between Samsung and Grundig, with regards to washing machines will not be that much.


Love the price and warranty of this one, not going to get any cheaper for a samsung washing machine
We had an Eco-bubble with 2 year warranty so I am guessing the 5 years is new offer, we had issues with a board that went after 18 months then it went again, Samsung have not addressed that problem yet and kept selling with the same board so if it is 5 years warranty now that can only be a good thing so it is a good deal, we did go with LG after getting frustrated with the Samsung and its a great washer but was not as low priced as this.
I looked at this a couple of weeks back, for Black Friday.

Without doubt it's a good machine, but the spin is only rated as low B and leave things 54% wet. So you will end up having to use your dryer more to get the extra water out...

I was advised to go for the 80j54 model, which has a much more effective spin cycle...
What is it with this model, a new version imminent? I keep seeing it appear on here on offer, heat added either way
steve122109/11/2019 07:32

I looked at this a couple of weeks back, for Black Friday.Without doubt …I looked at this a couple of weeks back, for Black Friday.Without doubt it's a good machine, but the spin is only rated as low B and leave things 54% wet. So you will end up having to use your dryer more to get the extra water out...I was advised to go for the 80j54 model, which has a much more effective spin cycle...


I was considering buying this washing machine until I read your comment, I'll keep looking. Thank you
Just remember it’s a 5 year insurance policy not a manufacturer warranty. There is a difference. The warranty will give you little piece of mind when you’re waiting a week for an engineer visit and then they can’t get the parts required. Little help whilst your washing is piling up.

Have a look how many service engineers Samsung employ.

As for Grundig you may as well buy a Beko and save some money.

IMHO it’s better to put all you have into the product rather than a product with a 5 yr. these are all insurance policies which the manufacturers pay for when you register and this cost is put into the product price.

Not saying Samsung are a bad product but if you get one that goes wrong you’ll find out how the warranty isn’t what you’d hoped for.

Personally I’d buy a serie 8 Bosch ( German made ) or a Miele

And I don’t have a product in my kitchen which is less than 10 years old.
dparr5908/11/2019 23:05

5 Year Warranty informationsamsung.com/uk/fiveyearwarranty/


BEWARE BEWARE BEWARE
Dont get caught out.

Make sure you register your Samsung machine online within 90 days of purchase.
There are 2 steps to registration...
1. Create an online account and Register the machine
2. Register for the 5 year warranty

Most people only perform step 1 and believe they're done.
If you dont receive a confirmation email with your 5 year warranty "reference code" then call Samsung immediately be 100% sure you have registered correctly.
Samsung make it tricky to register for the 5 year warranty and hope you dont register correctly.
Take screenshots of your registration as Samsung will not search their records to find your registration and you can easily be told your not under warranty when a fault arises.

Also, there's a number of exclusions
..."Purchases made from Electronic Empire, Ebay, Amazon marketplace, Premier AV Centre, Total Digital, Brighthouse, BC Services, Perfect Homes, RLR Distribution, Deals4U, Appliance World, All Your Appliance, In Stock Appliance or Kasastore are excluded. "

MAKE SURE YOU RECEIVE YOUR CONFIRMATION EMAIL (WITH A REGISTRATION NUMBER) FOR THE 5 YEAR WARRANTY AS THEY WILL NOT HELP YOU WITHOUT THIS IF YOU NEED TO CALL UPON THE WARRANTY.

YOU ALSO MUST RETAIN YOUR RECEIPT.
BEWARE BEWARE BEWARE
Dont get caught out.

Make sure you register your Samsung machine online within 90 days of purchase.
There are 2 steps to registration...
1. Create an online account and Register the machine
2. Register for the 5 year warranty

Most people only perform step 1 and believe they're done.
If you dont receive a confirmation email with your 5 year warranty "reference code" then call Samsung immediately be 100% sure you have registered correctly.
Samsung make it tricky to register for the 5 year warranty and hope you dont register correctly.
Take screenshots of your registration as Samsung will not search their records to find your registration and you can easily be told your not under warranty when a fault arises.

Also, there's a number of exclusions
..."Purchases made from Electronic Empire, Ebay, Amazon marketplace, Premier AV Centre, Total Digital, Brighthouse, BC Services, Perfect Homes, RLR Distribution, Deals4U, Appliance World, All Your Appliance, In Stock Appliance or Kasastore are excluded. "

MAKE SURE YOU RECEIVE YOUR CONFIRMATION EMAIL (WITH A REGISTRATION NUMBER) FOR THE 5 YEAR WARRANTY AS THEY WILL NOT HELP YOU WITHOUT THIS IF YOU NEED TO CALL UPON THE WARRANTY.

YOU ALSO MUST RETAIN YOUR RECEIPT.
checkley7309/11/2019 08:43

Just remember it’s a 5 year insurance policy not a manufacturer warranty. T …Just remember it’s a 5 year insurance policy not a manufacturer warranty. There is a difference.


I call BS.

The 5 year warranty on these appliances is precisely a manufacturer's warranty. You can read the T&Cs where it is defined as a warranty and is offered by the manufacturer, SEUK:
images.samsung.com/is/…pdf


Another company that also offers similar extended manufacturer's warranty is Siemens (they also do it on a few Bosch models nowdays too), with the same kind of terms, also offered by the manufacturer BSH:
siemens-home.bsh-group.com/uk/…nty

In contrast to an extended warranty that is offered on the basis of an insurance policy, such as Haier's:
haier.com/uk/…pdf
diktiomenos10/11/2019 01:50

I call BS.The 5 year warranty on these appliances is precisely a …I call BS.The 5 year warranty on these appliances is precisely a manufacturer's warranty. You can read the T&Cs where it is defined as a warranty and is offered by the manufacturer, SEUK: https://images.samsung.com/is/content/samsung/p5/uk/5-Year-Extended-Warranty-terms.pdfAnother company that also offers similar extended manufacturer's warranty is Siemens (they also do it on a few Bosch models nowdays too), with the same kind of terms, also offered by the manufacturer BSH: https://www.siemens-home.bsh-group.com/uk/customer-service/siemens-warranties/5-year-warranty#/Togglebox=7590809-7590816-1/In contrast to an extended warranty that is offered on the basis of an insurance policy, such as Haier's:https://www.haier.com/uk/servicesupport/warrantydeclaration/P020181108622811183128.pdf



You’re the one talking BS my friend.

Siemens, Bosch and Miele are the only manufacturer warranties I know of ( not sure re Haier ) for 5 years and that’s why they are more expensive products than the likes of Samsung.

I know for a fact all Samsung and LG type warranties are all insurance policies. That’s the main reason if you forget to register you have no warranty, because the insurance companies ( mainly D&G ) won’t allow a late registration.
Edited by: "checkley73" 10th Nov
CODE DOESNT WORK
checkley7310/11/2019 09:04

You’re the one talking BS my friend. Siemens, Bosch and Miele are the o …You’re the one talking BS my friend. Siemens, Bosch and Miele are the only manufacturer warranties I know of ( not sure re Haier ) for 5 years and that’s why they are more expensive products than the likes of Samsung. I know for a fact all Samsung and LG type warranties are all insurance policies. That’s the main reason if you forget to register you have no warranty, because the insurance companies ( mainly D&G ) won’t allow a late registration.


You got provided evidence and you still insist...

Both Samsung and LG offer their own warranties. The reference for Samsung is in my previous post, here's the terms for LG:
lg.com/uk/…nty
(The promoter being LG Electronics UK).

The requirement to register for the extended warranty, and within a specific deadline after purchase is a common term on these extended warranties. Funnily enough, it's required by BSH and Miele as well, disproving your nonsensical claim. Here's the Miele Terms:
miele.co.uk/c/g…htm

"3. To qualify for the promotional warranty you must register your appliance within 28 days of purchase using the online form at miele.co.uk/pro…ons. You will be requested to complete your details and to send us a copy of your proof of purchase"

And likewise for Bosch:
bosch-home.co.uk/exp…nty

"c) Register the appliance within three months of the date of purchase at bosch-home.co.uk or by telephoning our contact centre "

I don't understand your fixation with 'proper warranties' vs 'insurance policies', in both cases it's something transparent to the customer because it's and organised by the manufacturer and it is not an optional policy, like those you can buy from retail stores at the time of purchase. Either way, you're just factually wrong. To make matters worse for your claim, here's the reference to insurance policies sold by Domestic & General, being advertised by Neff (part of BSH):
neff-home.com/uk/…ies


I'm writing this only for the benefit of other people that read this thread and might be mislead by you.
diktiomenos12/11/2019 13:05

You got provided evidence and you still insist...Both Samsung and LG offer …You got provided evidence and you still insist...Both Samsung and LG offer their own warranties. The reference for Samsung is in my previous post, here's the terms for LG:https://www.lg.com/uk/5yearwarranty(The promoter being LG Electronics UK).The requirement to register for the extended warranty, and within a specific deadline after purchase is a common term on these extended warranties. Funnily enough, it's required by BSH and Miele as well, disproving your nonsensical claim. Here's the Miele Terms:https://www.miele.co.uk/c/general-terms-conditions-13.htm#p273,p279"3. To qualify for the promotional warranty you must register your appliance within 28 days of purchase using the online form at www.miele.co.uk/promotions. You will be requested to complete your details and to send us a copy of your proof of purchase"And likewise for Bosch:https://www.bosch-home.co.uk/experience-bosch/promotions/retail-promotions/5-year-warranty#/Togglebox=7298181-7296887-1/"c) Register the appliance within three months of the date of purchase at www.bosch-home.co.uk or by telephoning our contact centre "I don't understand your fixation with 'proper warranties' vs 'insurance policies', in both cases it's something transparent to the customer because it's and organised by the manufacturer and it is not an optional policy, like those you can buy from retail stores at the time of purchase. Either way, you're just factually wrong. To make matters worse for your claim, here's the reference to insurance policies sold by Domestic & General, being advertised by Neff (part of BSH):https://www.neff-home.com/uk/service/care-protection-and-parts/warrantiesI'm writing this only for the benefit of other people that read this thread and might be mislead by you.


You speak nonsense, your links prove nothing. It’s obvious the manufacturer is the promoter, it’s the underwriter that makes the difference and who actually carries out the work!

How many engineers do Samsung employ? Where is their parts warehouse? Call out lead time?

Go comment on something you know about, I’ve worked this industry for over 20 years and you’re the one misleading people.
checkley7312/11/2019 20:19

You speak nonsense, your links prove nothing.


"Can't convince me, won't convince me."

Pretty much sums up what kind of person you seem to be. Everyone reading this can draw their own conclusions. Have a nice day.
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