Samsung Galaxy S7 32GB Perfectly fine O2 Refresh deal £291.99 @O2
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Samsung Galaxy S7 32GB Perfectly fine O2 Refresh deal £291.99 @O2

180
Found 28th Nov 2016Made hot 28th Nov 2016
Samsung Galaxy S7 - Perfectly fine

Go for the 500MB deal with £99.99 upfront and £22 monthly

Airtime - £14

Device plan - £8

The phone element of contract is £8/month x 24=£192

plus the £99.99 you paid upfront.

Total - 192 + 99.99 = 291.99

Step by step guide for this deal

1) Follow the get deal button, purchase the £99.99 + £22*24 tariff.

2) Receive your phone and sim card.

3) Put the sim card into your phone and go onto myO2 (app or website) and from there request the unlock code.

4) Call 202 from the same sim card as it will make things much easier, go straight to the I want to leave o2 department or something like that (I think it's thinking of leaving us? Press something) as that will connect you with the right people much quicker.

5) Tell the person you want to pay your device in full and cancel the airtime. They will ask you why, tell them you don't think the airtime is a good value for money, but you want to keep the phone because you think it's an outstanding value for money. They will ask you for card details, you tell those details and that's it, they cancel it for you in about an hour.

6) You own the phone from that point, assumed that you have done this straightaway, there won't be any charges, otherwise you will have to pay as much airtime as you have used.

7) Unlock code will come through in about 2 to 48 hours.

You can get gift to


Get more than you expect this Christmas on Pay Monthly 1GB plus tariffs

Buy this device on Pay Monthly and get a gift on us. Choose from two tickets to see ROGUE ONE: A STAR WARS STORY at your local ODEON, a six month DisneyLife membership, a JBL GO Bluetooth Speaker, JBL in-ear headphones, and a Keplar VR Headset. You’ll get a leaflet with details on how to claim your gift, when your new device arrives. To qualify, you need to order your new device on a 1GB plus tariff by 21 December. You’ll then have until 31 January to claim your gift. Terms and exclusions apply. Gifts subject to availability.
- rodman

180 Comments

Oh crap! I ordered a S6 last night for £270

Original Poster

Gollywood

Oh crap! I ordered a S6 last night for £270


Oh gosh. I ordered S6 a year back for £260. Can't believe you paying same a year later too.

Which means what? Fine to use but lots of marks?
Not new, not perfect and not almost perfect (and of course since a UK model, not dual sim).

Last year £260 was for a NEW s6 and this is for a marked S7, so don't cry


Original Poster

Common Sense

Which means what? Fine to use but lots of marks?Not new, not perfect and … Which means what? Fine to use but lots of marks?Not new, not perfect and not almost perfect (and of course since a UK model, not dual sim).Last year £260 was for a NEW s6 and this is for a marked S7, so don't cry


http://i65.tinypic.com/jqhtlj.jpg

so then you order it then just cancel the airtime plan ? is that straight forward ?

Original Poster

45ure

so then you order it then just cancel the airtime plan ? is that straight … so then you order it then just cancel the airtime plan ? is that straight forward ?


Yes. As soon as you receive the phone give the CS a call. Say you want to cancel airtime and pay only for phone.

vassy4u



Exactly. Scratched. What a horrible experience unless you like second hand products that have not been looked after.
It works, you get a 1 year warranty, but you have to look at all those scratches.

Do you have to be with O2 already?

Original Poster

RK79

Do you have to be with O2 already?


no.. you can start as new

vassy4u

Yes. As soon as you receive the phone give the CS a call. Say you want to … Yes. As soon as you receive the phone give the CS a call. Say you want to cancel airtime and pay only for phone.


Great thanks - does anyone know the cheapest option to unlock (assuming it comes locked ) - is it O2 customer services or 3rd party on internet ?

Original Poster

45ure

Great thanks - does anyone know the cheapest option to unlock (assuming … Great thanks - does anyone know the cheapest option to unlock (assuming it comes locked ) - is it O2 customer services or 3rd party on internet ?


o2 unlocks it for free. once you pay for device

Been thinking about a new phone, cheers Vas (_;)

https://media.giphy.com/media/l41lVsYDBC0UVQJCE/giphy.gif

Original Poster

Frank30uk

Been thinking about a new phone, cheers Vas (_;)


lol.. I'm in the same boat with you Frank

Hi guys. Just to give you a heads up. I also got a similar deal with o2 refresh on an iPhone 6 last year and had a lot of problems. I followed all steps has expected, like ordering, asking for unlock code, then unlocking then cancelling the contract. All was fine then 1 month after the order got a letter to say the airtime contract was active, when I cancelled. Called CS who confirmed it was cancelled and ignore that letter. Next month got another letter to say 500 was outstanding and they would pass the debt to a collection agency. Called CS back spoke to a manager who confirmed Nothing was outstanding. Asked him to send me a letter to confirm. Letter received 4 weeks later. 6 months later, applied for a change in has supplier from British gas to first utility. Not accepted due to credit reasons. Checked with their CS who referred me to experian. Created an account and paid them, no free trial and found out o2 put a default notice on my account. Called o2 back fuming and they asked me to email their credit file reference team and prove everything. Sent them all evidence and they corrected my credit file. Please make sure you have something in writting from o2 they the phone is fully paid and nothing is outstanding. I would still go for this deal if I didn't have a perfectly good working s5. Good luck :-)

You can also get a almost perfect for 89.99 upfront and 11 per month.

Original Poster

KotaMu

Hi guys. Just to give you a heads up. I also got a similar deal with o2 … Hi guys. Just to give you a heads up. I also got a similar deal with o2 refresh on an iPhone 6 last year and had a lot of problems. I followed all steps has expected, like ordering, asking for unlock code, then unlocking then cancelling the contract. All was fine then 1 month after the order got a letter to say the airtime contract was active, when I cancelled. Called CS who confirmed it was cancelled and ignore that letter. Next month got another letter to say 500 was outstanding and they would pass the debt to a collection agency. Called CS back spoke to a manager who confirmed Nothing was outstanding. Asked him to send me a letter to confirm. Letter received 4 weeks later. 6 months later, applied for a change in has supplier from British gas to first utility. Not accepted due to credit reasons. Checked with their CS who referred me to experian. Created an account and paid them, no free trial and found out o2 put a default notice on my account. Called o2 back fuming and they asked me to email their credit file reference team and prove everything. Sent them all evidence and they corrected my credit file. Please make sure you have something in writting from o2 they the phone is fully paid and nothing is outstanding. I would still go for this deal if I didn't have a perfectly good working s5. Good luck :-)


Sorry to hear that. In the last three years I have purchased 4 times via o2 refresh deals. Never had any issue..

Like New is available.

£11 a month phone plan. £89.99 upfront total cost £353.99

Hi, I'm not technology minded at all, buying for son - so can I check I've got it right?
I go through steps above - pay off phone etc, then I get a sim only deal?
looking at talkmobile £12 month 12 month contract - 12G data, does this sound ok??!

This is a very good deal. I have a friend who works at O2 store and has confirmed there is nothing wrong with the phone. They are returns and still have the warranty with them.

joannewallace01

Hi, I'm not technology minded at all, buying for son - so can I check … Hi, I'm not technology minded at all, buying for son - so can I check I've got it right?I go through steps above - pay off phone etc, then I get a sim only deal?looking at talkmobile £12 month 12 month contract - 12G data, does this sound ok??!


Yes thats is perfectly fine. Dont forget to ask for a unlock code which is free also.

Original Poster

joannewallace01

Hi, I'm not technology minded at all, buying for son - so can I check … Hi, I'm not technology minded at all, buying for son - so can I check I've got it right?I go through steps above - pay off phone etc, then I get a sim only deal?looking at talkmobile £12 month 12 month contract - 12G data, does this sound ok??!


You are paying off for the phone only. You no longer hold contract with o2. The sim you receive with phone will go invalid. As you cancelling contract. Wait for device to get unlocked. Once its unlocked use talk mobile sim. I did the same. Using three mobile sim on S6 bought via o2 refresh deal.

fab, thanks so much for explanation - do u think son b ok with perfectly fine one?? lot cheaper for me!

Original Poster

joannewallace01

fab, thanks so much for explanation - do u think son b ok with perfectly … fab, thanks so much for explanation - do u think son b ok with perfectly fine one?? lot cheaper for me!


Well as someone mentioned in the earlier comment. The phone comes with 1 year warranty and nothing wrong. if its bad you can always goto their local store.

i tink he'll just be glad he got it8)

vassy4u

o2 unlocks it for free. once you pay for device



I thought you asked for the unlock code before you paid for the device?

ACtivate sim then ask for a unlock code via o2 website .
Then contact CS asking to pay off device and cancel airtime.

I personally would wait for the unlock code before cancelling and pay for airtime used (obviously before cooling off period ends)

if you are BT customer and willing to accept discount of giftcard and cashback you can have 2 year deal for brand new phone under £500 with BT/ee, this deal is around £565 over 2 years for £15 monthly sim?

Original Poster

cheaperthebetter

I thought you asked for the unlock code before you paid for the … I thought you asked for the unlock code before you paid for the device?ACtivate sim then ask for a unlock code via o2 website .Then contact CS asking to pay off device and cancel airtime.I personally would wait for the unlock code before cancelling and pay for airtime used (obviously before cooling off period ends)


Well to be on safe side. Request unlock code. They ll ask for the account (sim) to be activated. So you can just put sim in phone for the account to be activated. Please don't use any mins or data. Within 24hrs they give you unlock code.

Good. I was the "lucky" one then. It's still a hot deal. Kudos OP

got landed with 440 pound early termination fee that 02 imposed on same deal 6 months ago with iphone 6 plus cancelled contract day sim arrived and paid off phone in full.Had to take litigation against o2 for them to remove negative ccj we never went to court I request they remove the charge they did nothing I will be seeking retribution.

discount4cash

got landed with 440 pound early termination fee that 02 imposed on same … got landed with 440 pound early termination fee that 02 imposed on same deal 6 months ago with iphone 6 plus cancelled contract day sim arrived and paid off phone in full.Had to take litigation against o2 for them to remove negative ccj we never went to court I request they remove the charge they did nothing I will be seeking retribution.



They will refund. Ask for compensation. They will offer £50 via a letter/email. Just accept it! I did as did my wife. This exceeds the loss. The second time, I waited for o2 to take money from my account and complained.I could have stopped it, but I knew I would get £50
I had no issues with refunds.

3rd time i'm doing a refresh deal. Let's hope they honour it. I've cancelled the airtime each time. Last time they took payment for the device, and decided to also take 24 months worth of airtime too. Took a couple of months to get the money back.

My experience of these deals is the unlock code took 6 days to come through. They then charged me a £470 cancellation fee on top of the full handset cost which is currently in dispute. Tbh i wouldn't bother unless you are happy with allot of hassle and calls to a completely inept customer service that spin lie after lie.

Common Sense

They will refund. Ask for compensation. They will offer £50 via a … They will refund. Ask for compensation. They will offer £50 via a letter/email. Just accept it! I did as did my wife. This exceeds the loss. The second time, I waited for o2 to take money from my account and complained.I could have stopped it, but I knew I would get £50 ;)I had no issues with refunds.


was not looking for hand outs top cash back may pay something edge is out stock I got S6 when new o2 are fine on phone I only discovered alledged default year later.

heat added

Did this 5 months ago with a galaxy tab s2 8.4. Very easy transaction and a fabulous tablet for a bargain price.

Common Sense

Exactly. Scratched. What a horrible experience unless you like second … Exactly. Scratched. What a horrible experience unless you like second hand products that have not been looked after.It works, you get a 1 year warranty, but you have to look at all those scratches.


Put a case on it ,sorted,unless on the front?

Any issue with going for the pay for the product in full (£297.99) and then just cancelling the monthly payment? Costs a few pounds more but seems to be less hassle possibly?

Thanks OP. Just ordered. Heat added

Original Poster

blackrat62

Any issue with going for the pay for the product in full (£297.99) and … Any issue with going for the pay for the product in full (£297.99) and then just cancelling the monthly payment? Costs a few pounds more but seems to be less hassle possibly?


Worth a try I never had done it this way.

Ordered and paid in full. Will cancel as suggested.
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