Samsung galaxy s8 64gb ID mobile £35.99pm for 24mths + £19.99 upfront total £883.75 via Uswitch
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Samsung galaxy s8 64gb ID mobile £35.99pm for 24mths + £19.99 upfront total £883.75 via Uswitch

12
Found 13th May
Samsung galaxy s8 64gb on ID mobile through uswitch.
2000 minutes 5000 texts and 4gb of data.
£35.99 a month with £19.99 upfront
Seems like a decent deal not sure Wat ID mobile are like tempted myself

12 Comments

ID = cold

ID mobile are abysmal, they cock-up frequently and lie about it - look them up anywhere, they have very bad reviews for their services.

Unless you're getting 24gb of data, 35.99 is too much

Original Poster

Cheers for that I'll give it a miss then

I get 30gb and unlimited everything else for £45 with three..

Id Mobile not good ... beware

monkeyhanger75

ID mobile are abysmal, they cock-up frequently and lie about it - look … ID mobile are abysmal, they cock-up frequently and lie about it - look them up anywhere, they have very bad reviews for their services.



Hi monkeyhander75, we are sorry to hear you have not had a great experience, can you provide us with some further information so we can help?

noeltech2000

Id Mobile not good ... beware



Hi noeltech, we are disappointed to see you feel this way. Are you an iD Mobile customer? Is there anything we can help with?

iDmobile

Hi monkeyhander75, we are sorry to hear you have not had a great … Hi monkeyhander75, we are sorry to hear you have not had a great experience, can you provide us with some further information so we can help?



I relly don't know what you can do to help, my wife was treated very shabbily recently by ID and we've both vowed to avoid ID in future.

At the end of an O2 contract, my wife decided to go SIM only for a few months to let the Samsung S8's price drop a bit on a new contract. She went to our local CPW and selected an ID SIM monthly deal. Activated it on her current Samsung S6 with her PAC code from O2 (to retain her number) and all was well for 3 hours. She got a message saying "sorry you are leaving ID", and called ID up to sort it out as her phone had reverted to PAYG.

35 mins in a queue she got through and was told repeatedly that it would take 5 days to reactivate her monthly account. She did not want to be without her phone number for 5 days and so asked for a PAC code so she could get straight out of this mess. The ID rep then said it would take 6 days to generate a PAC and 3-5 days to sort her monthly service. The wife was quite sure that a PAC code can be generated instantly but the rep was having none of it and wanted the wife to wait 5 days for things to sort themselves out. Half an hour of arguing later (65 mins on the phone total) for a PAC code and she terminated the call and went to CPW. The CPW rep rang ID and asked for a PAC code and was met with the same untrue story that it takes days to get a PAC code The CPW rep told the ID rep that he was lying and a PAC code can be generated instantly. The ID rep relented and gave up the PAC code and my wife ended up with a new contract on an S8 price matched to Mobilephones.co.uk, with the EE network.

No way will we try ID again.

monkeyhanger75

I relly don't know what you can do to help, my wife was treated very … I relly don't know what you can do to help, my wife was treated very shabbily recently by ID and we've both vowed to avoid ID in future.At the end of an O2 contract, my wife decided to go SIM only for a few months to let the Samsung S8's price drop a bit on a new contract. She went to our local CPW and selected an ID SIM monthly deal. Activated it on her current Samsung S6 with her PAC code from O2 (to retain her number) and all was well for 3 hours. She got a message saying "sorry you are leaving ID", and called ID up to sort it out as her phone had reverted to PAYG. 35 mins in a queue she got through and was told repeatedly that it would take 5 days to reactivate her monthly account. She did not want to be without her phone number for 5 days and so asked for a PAC code so she could get straight out of this mess. The ID rep then said it would take 6 days to generate a PAC and 3-5 days to sort her monthly service. The wife was quite sure that a PAC code can be generated instantly but the rep was having none of it and wanted the wife to wait 5 days for things to sort themselves out. Half an hour of arguing later (65 mins on the phone total) for a PAC code and she terminated the call and went to CPW. The CPW rep rang ID and asked for a PAC code and was met with the same untrue story that it takes days to get a PAC code The CPW rep told the ID rep that he was lying and a PAC code can be generated instantly. The ID rep relented and gave up the PAC code and my wife ended up with a new contract on an S8 price matched to Mobilephones.co.uk, with the EE network.No way will we try ID again.



Hi monkeyhander75, it is disappointing to hear that your Wife faced these issues during her short time with iD Mobile, it is alarming to hear that her contact was disconnected without her consent. We appreciate that you do not wish to continue with iD Mobile, however, we would like to feedback your complaint regarding your Customer Service Experience, no customer should be treated in the way you have described. Please message us over on Facebook or Twitter with the full complaint details; we will then escalate this to the Customer Service Team Managers and this will be addressed internally and used to make improvements going forward. Thank you for your time.
iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk

iDmobile18th May

Hi noeltech, we are disappointed to see you feel this way. Are you an iD …Hi noeltech, we are disappointed to see you feel this way. Are you an iD Mobile customer? Is there anything we can help with?

​i ordered a sim deal but on arrival i could not get signal. i phoned your rep and cancelled sim under 14 day law. he said just to cut sim up which i did. a while after that i got my experion credit report and id mobile had put a mark against me. i was disgusted with this and wrote to experian and complained. thanks
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