Unfortunately, this deal is no longer available
Samsung Galaxy S9 64Gb - o2 Shop (Refresh deal) - £177
1579° Expired

Samsung Galaxy S9 64Gb - o2 Shop (Refresh deal) - £177

£177O2 Shop Deals
395
Posted 21st Nov 2019

This deal is expired. Here are some options that might interest you:

Need to use the code to bring the price down to £177 and pay the device in full. Remember to cancel within 14 days.


Click on show all plans, scroll to the bottom where you you will see pay device in full and then you should be able to see the price of £477. Add any contract plan and then add the code at the end of the checkout e it says “promo code”
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Phone delivered this morning. This is the process I did to cancel the Airtime:

1. Sim Card was not opened. Did not put the O2 Sim Card into any phone.
2. Phoned O2 Customer Services on 0344 809 0202 from my current phone.
3. Entered the phone number of the new phone to the recorded message when it asks you which phone you are calling about.
4. When the recorded message asked me why I was calling I said "Cancel Airtime contract".
5. Was on hold for around 30 mins, then a Customer Representative answered.
6. Told Customer Representative that I wanted to cancel the Airtime Contract under the 14 day cooling off period.
7. Customer Representative was really nice and said "I've done an few of these today. I take it you've paid off the phone in full?".
8. I replied "Yes", and the Customer Representative said he was putting me on hold whilst he filled out the cancellation request.
9. After around 2 minutes Customer Representative came back and told me it was all completed and I will receive a final bill next month, which will be £0 showing it is closed.

As easy as that! This is the second time I have taken up this offer. First time was a few years ago on a similar deal on HOTUKD for an iPhone 5 and I used the exact same process as above. Thanks OP!
Edited by: "Dodgy987" 22nd Nov 2019
Ahhhh here we go 100 02 refresh deals.
tara108221/11/2019 09:18

I have perfect to credit history and set to pay the full price now put in …I have perfect to credit history and set to pay the full price now put in all my details and came up saying it wants £450 deposit and it will refund after 4 successful payments which obviously I won’t be making because I’m cancelling. I also already have 2 O2 contracts which I’ve had for 14 years. This sounds fishy to me.


No such thing as a perfect credit, clearly 'o2' and only o2 at this point see your circumstances as a risk at this point..

But you're doing it wrong anyway, you need to pay in full for the device upfront, there is nothing fishy I got a P30 Pro using this method..

Also everyone, the moment you receive your sim, pop it in and request a PAC ,Text 'PAC' to 65075 then port your number to any PAYG sim and you will be charged for a day or two max, just make sure you do the port request on a Monday - Thur and not a Friday or else you have to wait the entire weekend.

This in turn cancels your contract within the 14 days as well.


As for those asking does it damage your credit.

Its simply a credit check, 1 search on your file which lasts 12 months and is irrelevant to most lenders after 6 months anyway

if your really want to be a stickler AVOID if your going for a large money loan (Mortgage, Car Purchase) in the next 6 months, otherwise unless your doing credit applications every week then it wont make a difference.

If you get the phone, the account will remain on your credit file for 6 Years marked as 'Settled' which is a positive as it shows lenders you get to your obligation and settled the account in good condition.

Guy below clearly didnt read this
Edited by: "MrSprkle" 21st Nov 2019
tara108221/11/2019 09:18

I have perfect to credit history and set to pay the full price now put in …I have perfect to credit history and set to pay the full price now put in all my details and came up saying it wants £450 deposit and it will refund after 4 successful payments which obviously I won’t be making because I’m cancelling. I also already have 2 O2 contracts which I’ve had for 14 years. This sounds fishy to me.


1. select Pay for your device in full
2. select the 1GB tariff, £21/month for 1 month rolling contract (£477 - £300)
3. do the STAC when the phone arrived ... you may have to pay for a few quid. I paid ~£4 for my Mate 20 Pro.
395 Comments
Does this actually work though?
Is the phone unlocked?
Ahhhh here we go 100 02 refresh deals.
bbfb12321/11/2019 08:45

Does this actually work though?


Yes, I have a P20 pro which I got on the refresh deal. Pay in full, take out a 30 day contact, cancel the contract as soon as you have the phone. It's all in the terms of the contract. Very cheap phone for a small amount of work.
Nicebob21/11/2019 08:51

Yes, I have a P20 pro which I got on the refresh deal. Pay in full, take …Yes, I have a P20 pro which I got on the refresh deal. Pay in full, take out a 30 day contact, cancel the contract as soon as you have the phone. It's all in the terms of the contract. Very cheap phone for a small amount of work.


How is it for your credit? Heard it messes it up
I was charged for a months use even though I canceled right away
Still not managed to get a refund from 02 just bare that in mind as I've done it twice both times paid £21 after contacting customer services I did not manage a refund.
My phones were still worth it though
deals6921/11/2019 08:51

How is it for your credit? Heard it messes it up


It all depends on the retailer in taking the black mark off. Moan to Martin Lewis if they don't. He hates them doing it
o1nk00021/11/2019 08:55

It all depends on the retailer in taking the black mark off. Moan to …It all depends on the retailer in taking the black mark off. Moan to Martin Lewis if they don't. He hates them doing it


Ahh ok and what are o2 like with this?
Hi how do I do this, I've put the phone deposit to £300, but it will only let me do a deal for 3 months, what do I do now. Help please x
More details on what to do would be helpful for noobs

I can get to £173.34 in £20 upfront, 3 months and 1gb data (no 1 month option). Would that work if cancelled after 14 days?
We entered need every device on o2 posting and saying pay it off

Third one this morning
deals6921/11/2019 08:56

Ahh ok and what are o2 like with this?


No idea. Sorry. Left Tesco/O2 because their plan prices are ridiculous
fozzeh21/11/2019 08:58

More details on what to do would be helpful for noobs I can get to £173.34 …More details on what to do would be helpful for noobs I can get to £173.34 in £20 upfront, 3 months and 1gb data (no 1 month option). Would that work if cancelled after 14 days?


Added a bit in the OP
bigtam121/11/2019 09:07

Added a bit in the OP


39050019-BJ9eX.jpgIs this right? Then just call to cancel in 14 days? X
o1nk00021/11/2019 09:03

No idea. Sorry. Left Tesco/O2 because their plan prices are ridiculous


Ahh ok hope you find q good deal then
dawny21/11/2019 08:55

I was charged for a months use even though I canceled right away Still not …I was charged for a months use even though I canceled right away Still not managed to get a refund from 02 just bare that in mind as I've done it twice both times paid £21 after contacting customer services I did not manage a refund.My phones were still worth it though


I had the same happen to me and would try again. Some of them have no clue on the whole 14 day cooling off period and claim you will not get full refund. Also, supposedly there's a form to fill for a refund but it doesn't work so they have to complete it for you.

I think its customer services you need to speak to and not the "leaving o2" option. Was extra effort but worth persevering.
I have perfect to credit history and set to pay the full price now put in all my details and came up saying it wants £450 deposit and it will refund after 4 successful payments which obviously I won’t be making because I’m cancelling.
I also already have 2 O2 contracts which I’ve had for 14 years. This sounds fishy to me.
tara108221/11/2019 09:18

I have perfect to credit history and set to pay the full price now put in …I have perfect to credit history and set to pay the full price now put in all my details and came up saying it wants £450 deposit and it will refund after 4 successful payments which obviously I won’t be making because I’m cancelling. I also already have 2 O2 contracts which I’ve had for 14 years. This sounds fishy to me.


1. select Pay for your device in full
2. select the 1GB tariff, £21/month for 1 month rolling contract (£477 - £300)
3. do the STAC when the phone arrived ... you may have to pay for a few quid. I paid ~£4 for my Mate 20 Pro.
shoelover197721/11/2019 08:56

Hi how do I do this, I've put the phone deposit to £300, but it will only …Hi how do I do this, I've put the phone deposit to £300, but it will only let me do a deal for 3 months, what do I do now. Help please x


Select the Pay for your device in full option
iDealYou21/11/2019 09:27

1. select Pay for your device in full2. select the 1GB tariff, £21/month …1. select Pay for your device in full2. select the 1GB tariff, £21/month for 1 month rolling contract (£477 - £300)3. do the STAC when the phone arrived ... you may have to pay for a few quid. I paid ~£4 for my Mate 20 Pro.


I can’t find the option to pay for device in full?? Only offers me to pay £440 upfront and the £300 off?? What am I doing wrong?!
You may have to expand your page ... can you see the "+" on the page?
Bottom left.
Edited by: "iDealYou" 21st Nov 2019
Does this damage your credit rating significantly? Im new to this but it seems a good deal
SuperN121/11/2019 09:38

Does this damage your credit rating significantly? Im new to this but it …Does this damage your credit rating significantly? Im new to this but it seems a good deal


It shouldn't if you don't do lots of credit requests.
They may put a black mark on your file and you need to request to get that removed if you cancel within 14 days.
iDealYou21/11/2019 09:27

1. select Pay for your device in full2. select the 1GB tariff, £21/month …1. select Pay for your device in full2. select the 1GB tariff, £21/month for 1 month rolling contract (£477 - £300)3. do the STAC when the phone arrived ... you may have to pay for a few quid. I paid ~£4 for my Mate 20 Pro.



What does STAC stand for?
Trust me it isn't worth it. They said sorry you have the pay first month and have it refunded. My friend got lucky and they credited him instead and cancelled it.

I went through 10 phone calls they all said it's in the process of refund. It took 2 months. I was going to go the financial ombudsman because their policy is a 14 day refund.

Not worth your time. You'll end up paying the same amount as hardly any discount and a headache after.
Edited by: "Dillz_" 21st Nov 2019
tara108221/11/2019 09:18

I have perfect to credit history and set to pay the full price now put in …I have perfect to credit history and set to pay the full price now put in all my details and came up saying it wants £450 deposit and it will refund after 4 successful payments which obviously I won’t be making because I’m cancelling. I also already have 2 O2 contracts which I’ve had for 14 years. This sounds fishy to me.


No such thing as a perfect credit, clearly 'o2' and only o2 at this point see your circumstances as a risk at this point..

But you're doing it wrong anyway, you need to pay in full for the device upfront, there is nothing fishy I got a P30 Pro using this method..

Also everyone, the moment you receive your sim, pop it in and request a PAC ,Text 'PAC' to 65075 then port your number to any PAYG sim and you will be charged for a day or two max, just make sure you do the port request on a Monday - Thur and not a Friday or else you have to wait the entire weekend.

This in turn cancels your contract within the 14 days as well.


As for those asking does it damage your credit.

Its simply a credit check, 1 search on your file which lasts 12 months and is irrelevant to most lenders after 6 months anyway

if your really want to be a stickler AVOID if your going for a large money loan (Mortgage, Car Purchase) in the next 6 months, otherwise unless your doing credit applications every week then it wont make a difference.

If you get the phone, the account will remain on your credit file for 6 Years marked as 'Settled' which is a positive as it shows lenders you get to your obligation and settled the account in good condition.

Guy below clearly didnt read this
Edited by: "MrSprkle" 21st Nov 2019
fozzeh21/11/2019 09:43

It shouldn't if you don't do lots of credit requests. They may put a black …It shouldn't if you don't do lots of credit requests. They may put a black mark on your file and you need to request to get that removed if you cancel within 14 days.


If you cancel after 14 days and pay for 1 month, would there be any negative marks on the credit file?
This seems good but then this is single SIM version and not dual sim (not even hybrid dual sim).
Tried it, confusing, too many hoops and hurdles. Like the 19 year old US Vietnam War soldiers, "I didn't know what was going on".
Thanks for sharing, there is £30 TCB too ... Don't know if it'll go into payable but the amount which the cashback is based on is the 177 pounds used to pay for your device in full. Hope this helps
Does it matter if you choose 12m 5GB Tariif.?
Thanks OP ordered for my daughters Christmas present, I never though I would get a phone like this in budget

Do I cancel the contract part as soon as the phone arrives tomorrow ?
So I've click and collected this already, it was so easy! I've sent the message but not received the PAC yet but I assume it takes a while. My question is because I've bought this for my GF for Christmas I cannot immediately change the number to hers right away. Do I get another SIM from somewhere and port it to a different number so that I don't get charged?

Awesome deal by the way!

Edit After doing a bit more research am I correct to think that this is a scenario when you'd use STAC rather than PAC
Edited by: "matthew_crawford" 21st Nov 2019
Thanks Op, just ordered 1.
How to cancel a contract without being penalised- can any one please confirm the steps after receiving the device?
Nicebob21/11/2019 08:51

Yes, I have a P20 pro which I got on the refresh deal. Pay in full, take …Yes, I have a P20 pro which I got on the refresh deal. Pay in full, take out a 30 day contact, cancel the contract as soon as you have the phone. It's all in the terms of the contract. Very cheap phone for a small amount of work.


We've done the same with the p20 pro deal last summer. O2 made us pay for 1 month on top of the phone price.
Ordered and heat added thanks
Shame they don't have the Lilac version in stock, as that's the one the Mrs wants!
cant believe o2 still in the wrong world cant believe what they charge just to have 1gb lol
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