Samsung UE50ES6710 50 Inch Smart 3D LED TV £709  with which trial or £729.94  delivered + 2% quidco @ DirectTVs
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Samsung UE50ES6710 50 Inch Smart 3D LED TV £709 with which trial or £729.94 delivered + 2% quidco @ DirectTVs

43
Found 24th Dec 2012
just came across this whilst searching for a new tv, was going to go for es7000 but this doesnt too bad, plus 2% quid co
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Why not splash out and go for the 9000 75" !!!!
That looks a pretty good deal on the face of it.
Comes up as £709 for me
just ordered, went through ok, will do for tv in toilet, till i get my 9000
+ delivery 19.96
i got the 32" version price matched at john lewis and love it
hot
SUPERCOOLWILLOW

i got the 32" version price matched at john lewis and love it



Price matched with DirectTVs?
Edited by: "lilraul" 24th Dec 2012
Seems like a good deal. I guess my only dilemna is the Plasma Vs LCD (LED) debate..
lilraul no but cant see why they wouldnt price match on this one as i done it twice with the same tv only 32" off another site
Edited by: "SUPERCOOLWILLOW" 24th Dec 2012
I have an ES5000 LED and a E590 plasma and while the LED is good, the plasma has a noticeably better picture with better contrast, motion and colour. If I could I'd have an E590 on the wall but its too heavy so I got the ES LED instead. Choose one though and I would take the plasma anytime.
SUPERCOOLWILLOW

lilraul no but cant see why they wouldnt price match on this one as i … lilraul no but cant see why they wouldnt price match on this one as i done it twice with the same tv only 32" off another site



Which retailer did you price match the 32" with as that's the size I'm looking for.
Thanks.
was looking at this tv this morning, best i could find was 1040ish...

unfortunately JL dont do the 50", they should price match the 46" though.

many thanks igloolad, have just ordered this for delivery friday
Just ordered one - Still time to get £100 cashback from Samsung if ordered today.
lilraul

Which retailer did you price match the 32" with as that's the size I'm … Which retailer did you price match the 32" with as that's the size I'm looking for.Thanks.



when i bought from John Lewis it was £589 so they refunded me to £528 and here is the link to it
prcdirect.co.uk/pro…710
droitwichdosser

was looking at this tv this morning, best i could find was … was looking at this tv this morning, best i could find was 1040ish...unfortunately JL dont do the 50", they should price match the 46" though.many thanks igloolad, have just ordered this for delivery friday



glad to be of help, ordered mine too for friday
SUPERCOOLWILLOW

when i bought from John Lewis it was £589 so they refunded me to £528 and … when i bought from John Lewis it was £589 so they refunded me to £528 and here is the link to it http://www.prcdirect.co.uk/products/TV/televisions/le32/led-televisions/32-led-television/item/UE32ES6710



Thanks
lju

Just ordered one - Still time to get £100 cashback from Samsung if … Just ordered one - Still time to get £100 cashback from Samsung if ordered today.



As long as you buy some other Samsung product from the same retailer within the next month??
Still a good deal, just not quite as good as it was

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looks like it has expired now out of stock
anyone still fancy about this 50'? I have got one may be cancelling the order.
sujjiraghu

anyone still fancy about this 50'? I have got one may be cancelling the … anyone still fancy about this 50'? I have got one may be cancelling the order.



They have emailed me and cancelled the order due to no stock.
lju

They have emailed me and cancelled the order due to no stock.



Ooops...what time did you order and when did you get email about cancelling the order?

Thanks.
sujjiraghu

Ooops...what time did you order and when did you get email about … Ooops...what time did you order and when did you get email about cancelling the order?Thanks.



Ordered 16:36 cancelled at 18:20
Funny old thing! Exactly the same happened to me? Placed my order over the phone,at 4 O'Clock paid in full on my card, and was told I would get a confirmation email, which I didn't. They were closed today so couldn't do anything, but all day i've been thinking I'm sure they messed the price up? I got home tonight, searched their webpage and found a link to log in, I had 2 messages, timed at 16:00 one confirms receipt of payment, and a delivery status of ready for despatch.

At 18:20 I get another saying part of my order is unavailable due to lack of stock? I only ordered the Tv so it's that then. I was told they had 3 left at 16:00?

Have to wait and see tomorrow now!

Not happy, I thought that price was too good!.................Still hoping though, they might come good, as they say they will try and offer a substitute?
John Lewis offering tv @ £999.99 so probably was too cheap, lets see if any are delivered.
lju

John Lewis offering tv @ £999.99 so probably was too cheap, lets see if … John Lewis offering tv @ £999.99 so probably was too cheap, lets see if any are delivered.



I've asked them to call me asap in the morn. I was told that had 30 units that day, and when I called their were definately 3?
we'll see.
Jedmc571

I've asked them to call me asap in the morn. I was told that had 30 units … I've asked them to call me asap in the morn. I was told that had 30 units that day, and when I called their were definately 3?we'll see.



Did they call and sort you out?
did they dispatch to anyone? My order is still in place but the status is "awaiting stock". Does Directtv messing up with customers?
Same here.. awaiting stock. We'll see whether the TV turns up tomorrow.

Edited by: "nate922" 27th Dec 2012
Exactly the same here, order still stands, but nil stock till they can contact samsung in the New Year.
I saw the TV in Costco tonight, and it was £1079 and it's better in the flesh, so I'm gonna hang on.

Did anyone actually get one? out of frustration I called John Lewis at my branch in Chester "we have none instore, but we do have over 300 showing in our satelite warehouse" no wonder no one else has any!
Edited by: "Jedmc571" 27th Dec 2012
same here mate, i never got a confirmation email, they asked me if i wanted to cancel my order due to no stock, i said no i will wait. i called this morning because the money had come out of my account, i would have been waiting in all day and not a dickie bird from them, going to sit it out.
decided to cancel, they were going to try and price match but couldnt get near what i wanted, see how long it takes to get my money back! i suggest you put in a negative report on trust pilot, see like a naff company with naff customer service
Edited by: "igloolad" 28th Dec 2012
igloolad

decided to cancel, they were going to try and price match but couldnt get … decided to cancel, they were going to try and price match but couldnt get near what i wanted, see how long it takes to get my money back! i suggest you put in a negative report on trust pilot, see like a naff company with naff customer service



Price match ?? when they dont have stock at all how can they price match?? what price they were offering when price match?

I am also decided to complain but not sure how and where ?

Thanks.
another tv lg47lm670t but couldnt match, go to a site called trust pilot
ok, cheers..will complain on trust pilot...what price did they offer for 670t?
something like 839 plus delivery, others have it at 819 plus delivery, gets a good write up
Directtvs.. website...I just received a call from them to say they are cancelling the order..customer care service was horrible...I wish if there are any regulations against these sites and if someone can take action.
Edited by moderator: "Dec 28, 2012 12:06" 28th Dec 2012
Anyone have a print screen of their site showing the TV in stock from the 24/12/2012?
might get in touch with kirklees trading standards about this, they took the money knowing there was no stock, did not try to refund, never got in touch with me regarding this, never had any documentation ie email re confirmation, i rang the day of the supposed delivery only to be told then about the stock level, everybody who has been effected put a report in on trustpilot and lets hammer them, i still waiting on my refund. only proof i have is the money coming out of the bank
Well after lots of back and forth and several calls, I finally spoke to the department manager. He confirmed this afternoon that this TV would not be available despite being asked to hang on for samsungs stock update after New Years day.
I won't name names, but in fairness the guy did try much harder than his underlings to keep my custom, I had been offered an Lg 620T as a replacement on saturday, yet it's only £600 aft Richer Sounds. Not really a fair swap for a £709 tv!
I had quite a sincere apology off the guy, and he did offer me a £100 of the LG670T which was on my list, tempted as I was, the reviews of the companies customer service worried me, as did the horror stories about delivery.
I decided to cancel my order, but expressed I was verry unhappy that it was down to me to contact them about it, despite them being aware it was no longer available.

As it happens, I've decided to go for the 55" HX853 by Sony, which is more money, but more deals are becoming available, best price I saw was RGB direct for the TV Blu Ray Player, and 2 pairs off glasses, and a 5 year warranty if you buy instore only for £1395 But that's no good to me in the North West if I want a warranty with it.
If anyone spots a deal, let us know! I went to war with Richer sounds to match RGB by throwing 2 pairs of glasses in..........wouldn't entertain it! I asked if they were willing to loose a £1400 sale for £60 of glasses?.............I walked out with nothing1 Not quite the harsh recession we keep hearing about eh?

To summarise, if the guy I spoke to today at Direct Tvs ran the company, I suspect we would have got our TV's, but he doesn't! and we have suffered with terrible customer care. Buyer beware! isn't that the case with everything in life.

How's everyone else got on?
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