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Samsung UE55KS7000 - £899 / £849 using code 'hughes50'. 5 year warranty at Hughes
Samsung UE55KS7000 - £899 / £849 using code 'hughes50'. 5 year warranty at Hughes

Samsung UE55KS7000 - £899 / £849 using code 'hughes50'. 5 year warranty at Hughes

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The nation's best value 55inch, 4k, HDR (proper entry level),10 bit panel, UHD premium certified...

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Samsung UE55KS7000 - £899 BUT £849 using code 'hughes50'. Cost of TV includes a 5 year warranty.

27 Comments

good price with 5 year warranty, good find.

John lewis should match this.

Arizolas

John lewis should match this.



​why would you want to buy it from JL?

Original Poster

bigton3000

​why would you want to buy it from JL?


Generally accepted that they have very good customer service. Of course there'll be some bad stories but overall it's top notch.

Arizolas

John lewis should match this.


I've tried but I'm not holding out on it!

£830 with Quidco (_;) . Good reviews for Hughes

I price matched in Jan against Hughes with discount code for 55ks8000 and JL came back very quickly agreeing to it

ipswich78

Generally accepted that they have very good customer service. Of course … Generally accepted that they have very good customer service. Of course there'll be some bad stories but overall it's top notch.



Pretty bad if you buy online (check the reviews).

like I said why JL? I asked them to price match over Xmas refused basically couldn't be arsed and didn't want to match a legitimately good deal. customer service isn't that wonderful from experience as they did handle the price match pretty poor.

bigton3000

like I said why JL? I asked them to price match over Xmas refused … like I said why JL? I asked them to price match over Xmas refused basically couldn't be arsed and didn't want to match a legitimately good deal. customer service isn't that wonderful from experience as they did handle the price match pretty poor.



Seems you're smarting over one specific issue? They have always seemed very good in the past, and their CS seems excellent, perhaps your price match didn't comply with their t&c?

Original Poster

frakison

Seems you're smarting over one specific issue? They have always seemed … Seems you're smarting over one specific issue? They have always seemed very good in the past, and their CS seems excellent, perhaps your price match didn't comply with their t&c?


You're probably right. I've seen people whinge and moan before about price matching when often it's because of the terms and conditions which people haven't read. I've had stuff accepted and rejected by JL on the price match side of things. All the things which were rejected were correct.

I would have to agree about 2 things
1 - The deal is hot - i paid 849 from JL at xmas time this is the lowest ive seen this tv since then
2 - JL customer service is very good - I had a problem with the tv when i got it (online delivery) i went into store to fault find the problem - it was the connect one cable, they spent 20 mins checking with me ont he main floor taking cable from stands and worked out that the cable was faulty and just swapped it straight away - no checking of when i ordered or anything i call that good CS.

Original Poster

rob200375

I would have to agree about 2 things1 - The deal is hot - i paid 849 from … I would have to agree about 2 things1 - The deal is hot - i paid 849 from JL at xmas time this is the lowest ive seen this tv since then2 - JL customer service is very good - I had a problem with the tv when i got it (online delivery) i went into store to fault find the problem - it was the connect one cable, they spent 20 mins checking with me ont he main floor taking cable from stands and worked out that the cable was faulty and just swapped it straight away - no checking of when i ordered or anything i call that good CS.


Are you happy with the TV? Any comments, things to be aware of? I've ordered one from JL and it's being delivered next week.

For the money you will struggle to get a better TV, really happy with mine.

frakison

Seems you're smarting over one specific issue? They have always seemed … Seems you're smarting over one specific issue? They have always seemed very good in the past, and their CS seems excellent, perhaps your price match didn't comply with their t&c?



It's not just their price matching. They do not honour their prices, if the they are offering something at a good price (better than elsewhere). Don't be surprised if they cancel your order with no justification. Happened to me and seems pretty common from reviews. A good dealer would not do this. Personally would sooner purchase from Hughes, if Quidco tracks, then its £20 cheaper also, pretty certain you would get just as good, if not better CS from Hughes as well.
Edited by: "TK42" 18th Mar

ipswich78

Are you happy with the TV? Any comments, things to be aware of? I've … Are you happy with the TV? Any comments, things to be aware of? I've ordered one from JL and it's being delivered next week.



​I've had one from September and while the picture is top notch, despite the limited viewing angles, the software is quite janky. I've had multiple issues with TV stations dissappearing, hdmi devices no longer recognised and apps disappearing. Samsung customer service are utterly useless if you do have an issue. Best to go on avforums as people there know the telly better than the company that made it! That being said, no regrets and hopefully a firmware update will fix the software issues.

Original Poster

pannan

​I've had one from September and while the picture is top notch, despite t … ​I've had one from September and while the picture is top notch, despite the limited viewing angles, the software is quite janky. I've had multiple issues with TV stations dissappearing, hdmi devices no longer recognised and apps disappearing. Samsung customer service are utterly useless if you do have an issue. Best to go on avforums as people there know the telly better than the company that made it! That being said, no regrets and hopefully a firmware update will fix the software issues.


Thanks.

Any owners able to comment on the suitability of wall mounting this? I read somewhere that the cable on the one connect box is quite short

Hoping to pick one up for £800 if Argos accept my return for the Philips one
Edited by: "MrBrightside1987" 20th Mar

Arizolas

John lewis should match this.


John Lewis won't match a price that uses a code.

Sadly the code no longer works for £50 but Take30 does

What are Huges like for their customer service and extended warranty.?
Edited by: "VimesUK" 21st Mar

VimesUK

Sadly the code no longer works for £50 but Take30 doesWhat are Huges like … Sadly the code no longer works for £50 but Take30 doesWhat are Huges like for their customer service and extended warranty.?



Better reviews than John Lewis..
uk.trustpilot.com/rev….uk

TK42

Better reviews than John … Better reviews than John Lewis..https://uk.trustpilot.com/review/hughes.co.uk



​My GT50 Plasma started to be an issue, bought in 2014 From JL, I needed the assistance of The CAB and got to the point of having action over their stance regarding the repair of the TV before a reasonable solution was offered.
Edited by: "VimesUK" 21st Mar

ipswich78

Are you happy with the TV? Any comments, things to be aware of? I've … Are you happy with the TV? Any comments, things to be aware of? I've ordered one from JL and it's being delivered next week.


only issue i have had with the tv is the palystation now service is very slow and laggy, and the just dance now app doesnt seem to work - i have the tv connected via ethernet and have a 100mb line,but other than that all is good you wont find a better tv for the money - also as someone has already said look at the grand tour namibia special its awesome on the tv - colours of the cars and the detail will blow you away

MrBrightside1987

Any owners able to comment on the suitability of wall mounting this? I … Any owners able to comment on the suitability of wall mounting this? I read somewhere that the cable on the one connect box is quite shortHoping to pick one up for £800 if Argos accept my return for the Philips one



hi mine is mounted on a wall using this from amazon

Invision® Ultra Slim Tilt Swivel TV Wall Bracket Mount - For 24 - 55 Inch LED LCD Plasma & Curved Screens - Now Includes 1.8m HDMI Cable (HDTV-E)

it works fine i have the one connect through the chimney and out the side with about 30 inches of cable stuck out the side - the cable could be longer in truth, but it does the job
when looking at the tv from the front the connect cable is connect on the right hand side and my equipment and cable were on the left so just about reached - so bear that in mind if wall mounting - keep your equipment on the right or below tv and the cable length wont be an issue


Edited by: "rob200375" 22nd Mar

rob200375

hi mine is mounted on a wall using this from amazonInvision® Ultra Slim … hi mine is mounted on a wall using this from amazonInvision® Ultra Slim Tilt Swivel TV Wall Bracket Mount - For 24 - 55 Inch LED LCD Plasma & Curved Screens - Now Includes 1.8m HDMI Cable (HDTV-E)it works fine i have the one connect through the chimney and out the side with about 30 inches of cable stuck out the side - the cable could be longer in truth, but it does the jobwhen looking at the tv from the front the connect cable is connect on the right hand side and my equipment and cable were on the left so just about reached - so bear that in mind if wall mounting - keep your equipment on the right or below tv and the cable length wont be an issue



Turns out I have the same mount For my current setup, I just velcro my cables together and have them go straight down the wall to the TV unit. Do you know the length of the One Connect cable?

Guess worst case would be to not take advantage of the One Connect and just keep all cables running to the TV

MrBrightside1987

Turns out I have the same mount For my current setup, I just velcro my … Turns out I have the same mount For my current setup, I just velcro my cables together and have them go straight down the wall to the TV unit. Do you know the length of the One Connect cable?Guess worst case would be to not take advantage of the One Connect and just keep all cables running to the TV


you have to use the one connect no ports on TV apart from power, ethernet and one connect probably around 1.5-2 m max not sure till i get home

rob200375

you have to use the one connect no ports on TV apart from power, ethernet … you have to use the one connect no ports on TV apart from power, ethernet and one connect probably around 1.5-2 m max not sure till i get home



Yeah I meant if I kept the OneConnect on the back of the TV and plugged all my cables in - that would be the worst case scenario but 1.5m should be enough I think - will measure everything up tonight
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