Samsung WF0702WKU EcoBubble 7kg 1200rpm Freestanding Washing Machine In Silver £290.06 @  Appliances Direct 2% Quidco + FREE Delivery* + 5YR SAMSUNG Parts & Labour WARRANTY**
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Samsung WF0702WKU EcoBubble 7kg 1200rpm Freestanding Washing Machine In Silver £290.06 @ Appliances Direct 2% Quidco + FREE Delivery* + 5YR SAMSUNG Parts & Labour WARRANTY**

30
Found 19th Jan 2013
This is my first post so hope I can help someone out there

Samsung WF0702WKU EcoBubble 7kg 1200rpm Freestanding Washing Machine In Silver

£290.06 Price Includes 2% Quidco + FREE Delivery* + 5YR SAMSUNG Parts & Labour WARRANTY + In Stock**)

*To get the free delivery you have to sign up to Which? for 1 months trial for £1 can cancel any time and be a first time buyer at Appliance Direct. All good if this apply's to you.

** The 5yr Warranty is not with the retailer but with SAMSUNG by clicking:
samsung.com/uk/…nty

Good deal I thought as my washer has just gone. Lasted 8 years and was a Hotpoint so hope get the same from the Samsung if not more.

Still £346 on John Lewis site
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Ne careful with these people. My card details were stolen when I phoned in and ordered a dishwasher.
buelligan

Ne careful with these people. My card details were stolen when I phoned … Ne careful with these people. My card details were stolen when I phoned in and ordered a dishwasher.

Did you report this to the police and what happened?
Terrible company!! Avoid like the plague! I had to contact Which Magazine to get a refund before on a dodgy item they sent me. It was faulty when it arrived and they told me that they'd collect it within 3 days and they'd inspect it (within a further 7 days). If they found it to be faulty they'd repair it (within another 3 days) but if it wasn't (in their opinion) faulty, they'd charge me for the inspection and charge me to send it back to me (within a further 3 days). Disgusting company! I finally managed to get my money back but they were determined that wasn't happening.
In this case I cannot recommend more strongly to use Co-operative Electricals. They are a co-operative where every customer can join as a co-op member and there is membership benefit. They offer excellent customer service, respond to e-mails, telephone back and offer 0800 telephone service as opposed to that 0871 number used by Appliances Direct. Unless there is a big price difference I would use Co-operative Electricals and John Lewis. They offer Quidco and Topcashback. Co-operative do a lot of community contribution, more than John Lewis per million £ of turnover. In a generation of destruction of friendly societies, partnerships and co-operatives under the auspices of stock market floatation I find John Lewis, Co-Operative, Nationwide etc. to be the best of the best.
I bought one of these a few weeks ago and saw this thread and thought "WTF? That's cheaper than I paid!!"

I then realised I'd bought from "Appliances Online", who I must say were flawless.

Good price though, especially considering the 5yr parts/labour warranty.
Edited by: "davehills9" 19th Jan 2013
Warranty with Samsung? I don't think so. They don't have their own after sales, you are getting an insurance policy to cover you. Not the same as a 5 year from say Siemens who cover the appliance themselves with their own engineers. Yes they are more expensive. Pay your money and take your choice.
Samsung do not have their own after sales department. You are getting an insurance policy that's all. Siemens give 5 years manufacturer guarantee serviced with their own engineers. Pay your money and take your choice.
Quite honestly, you best bet is to buy the cheapest washing machine you can find and run it into the ground, then buy another.

You pay crazy prices for 'guarantees' from stores - and those that have manufacturers guarantees are £100 more than the cheapest,

Buy cheap - it'll last 3 years, then buy again. Much the best value.

Not hotted or colded (nothing against Samsung!)
Edited by: "Quadrille" 20th Jan 2013
Just checked their reviews as a company for the last 6 months. They have had 3,552 reviews. 95% Overall, 90% Delivery is on time and in good order and 82% customer service.

The 5 year insurance is outstanding value on a machine that price to be included free would of been half the machine price added on top.

The way of business now is not to employe your own after sales staff/engineers now anyway. If you buy a product from a massive company like DELL, SONY or HP i.e a laptop, you will talk to someone in another country first and it will then not be repaired by a employed engineer of the manufacturer. It will be a subcontracted company.

Thanks for all your feedback though this is what counts
Quadrille

Quite honestly, you best bet is to buy the cheapest washing machine you … Quite honestly, you best bet is to buy the cheapest washing machine you can find and run it into the ground, then buy another.You pay crazy prices for 'guarantees' from stores - and those that have manufacturers guarantees are £100 more than the cheapest,Buy cheap - it'll last 3 years, then buy again. Much the best value.Not hotted or colded (nothing against Samsung!)



I will not argue if that is how you wish to purchase your electrical items at the end of the day that is your opinion. We don't know how long something is going to last but my last washer was 9 years old (£300) without 1 problrm and that would have ment I would be on my 3rd washer at £150 X 3 £450 if I brought cheap.
Proud_Dog

I will not argue if that is how you wish to purchase your electrical … I will not argue if that is how you wish to purchase your electrical items at the end of the day that is your opinion. We don't know how long something is going to last but my last washer was 9 years old (£300) without 1 problrm and that would have ment I would be on my 3rd washer at £150 X 3 £450 if I brought cheap.



You buy cheap on the assumption it will last 3 years ... you might be lucky and get 5 years.

You were VERY lucky to have one last 9 years with no (ludicrous) repair bills! You certainly can't guarantee that, whatever you pay!

And three washers @ £150 will last (on average) much longer than one at £450.
Proud_Dog

I will not argue if that is how you wish to purchase your electrical … I will not argue if that is how you wish to purchase your electrical items at the end of the day that is your opinion. We don't know how long something is going to last but my last washer was 9 years old (£300) without 1 problrm and that would have ment I would be on my 3rd washer at £150 X 3 £450 if I brought cheap.



I bought an old washing machine off ebay for £40, it's still going strong 3 years later. I'll be returning to ebay when it eventually breaks.
Quadrille

You buy cheap on the assumption it will last 3 years ... you might be … You buy cheap on the assumption it will last 3 years ... you might be lucky and get 5 years.You were VERY lucky to have one last 9 years with no (ludicrous) repair bills! You certainly can't guarantee that, whatever you pay!And three washers @ £150 will last (on average) much longer than one at £450.



same here - bought a A+ energy rated bosch 9 years ago for 350 and no faults or issues up to now. spend a bit more to get a decent machine and you will save in the long run, imo.

i've never had any issues or faults with any of my household appliances i have bought myself, ever (apart from replacing the fridge lightbulb) - possibly down to sticking to this method.

but each to their own i guess.
Edited by: "elbs" 20th Jan 2013
Samsung washing machine? no thanks.. buy a proper make, might as well buy Beko instead of this.
No SD card slot so cold.
davehills9

I bought one of these a few weeks ago and saw this thread and thought … I bought one of these a few weeks ago and saw this thread and thought "WTF? That's cheaper than I paid!!"I then realised I'd bought from "Appliances Online", who I must say were flawless.Good price though, especially considering the 5yr parts/labour warranty.



Ditto.
Still a bit miffed mind.

The machine is really good...loads of options, the 1200 spin cycle does a good job at getting the water out the clothes and it looks ace.
The one thing I'd say is the noise is surprising.
Some of the reviews say its quiet: you'd have to be part deaf to think that.


On the general debate of running them into the ground: I've just replaced an ariston that's been in use at least once a day for 6 years. It was pretty cheap and lasted about what I'd expected. The call out engineer (£25 for a local guy) said he'd buy German and we were lucky to get 6 years out of a crap brand like ariston.
Too much money and hassle.. Take my advice I have 4 boys and my wife washes like twice a day and we ALWAYS used to buy the best average 500 pounds a machine and about 4 years ago started to realise they were only just lasting out until the 2 year warranty finished.
Sooooo after much deliberation checked around for the cheaper half decent machines and come across the Beko brand and bought one of those not the very cheapest but around 270 and it's been fantastic I would rather buy 2 cheaper machines and take the punt on Beko then overpriced big name brands in washing machines now.
Shock

Samsung washing machine? no thanks.. buy a proper make, might as well buy … Samsung washing machine? no thanks.. buy a proper make, might as well buy Beko instead of this.


Wow. Quite a damning statement there.
What's your experience of Samsung washing machines?

Me; I purchased one of their washer/dryers 2 years ago.
Not only is it the quietest machine I have ever owned, it washes well, uses minimum power and has not dropped a beat so far. Also, it is very easy to use. Hard for me to get away with the blokey stance of feining ignorance of it's workings.

Can't say anything about the vendor though. No experience. That won't stop some though.
Shock

Samsung washing machine? no thanks.. buy a proper make, might as well buy … Samsung washing machine? no thanks.. buy a proper make, might as well buy Beko instead of this.



Sad Apple fan taking his prejudice into new fields. Samsung are one of the leading engineering manufacturers in the world; take a look at Wikipedia.

They probably make more washing machines in a year than most of Shock's 'proper makes' made in history. Naive, ignorant and unhelpful comment. Not a clue.
It's not all about how long it will last anyway. Most of the wear on your clothes occurs in your washer, not when actually wearing them. Cheaper machines will not look after your clothes as well as a good brand. There are many differences in their engineering. Beko for example don't double punch the holes in the drum, it's cheaper not to. End result is they wear your clothes when in spin as the fabric gets pushed into each hole and wears on the rough edge.

Each to their own, as for sub contracted guarantee repairs. There is no way this can be better than having own after sales. The engineers can be expert on every brand and can't source original parts as quickly. Call out times are generally longer and the first time fix rate is also lower. This isn't opinion, it's published by d&g, one of the largest warranty providers.

If your Siemens / Miele fails under warranty and can't be repaired they give you a new machine. Samsung warranties will give you a contribution towards a new one.
The cheapest new washing machine you are gonna find will be around the 150 quid mark, Can you really say this isn't worth the extra 150 quid over some no name brand with no warranty at all.
babylon

The cheapest new washing machine you are gonna find will be around the … The cheapest new washing machine you are gonna find will be around the 150 quid mark, Can you really say this isn't worth the extra 150 quid over some no name brand with no warranty at all.



Twice the price?

The point is that few washing machines these days will last more than about three years without needing repair. And EVERY washing machine has SOME warranty, plus you have consumer protection law - if it falls apart in a year or two, you can argue with the store you bought it from as 'not fit for purpose' - you'll win.

That means you either take out ludicrously priced 'insurance' (how they laugh at Curry's when someone buys one) or you pay ludicrous 'call out fees' to a repairman, before you know if it's a minor, fixable error or a writeoff. Or you pay a big premium up front on the purchase price.

While I happily concede that some - eg Bosch -have a fine record of reliability, it's still a gamble; reliability gets worse, across the board, every year. And if you look at the reliability records, you'd be surprised. Beko, for example, do well.

It's also true that some washing machines are 'better' than others; but don't get excited about that; the differences in performance really are teensy weensy.

But ultimately, it all depends on how much we 'trust' a brand name; and I don't - not anymore


Edited by: "Quadrille" 20th Jan 2013
checkley73

Beko for example don't double punch the holes in the drum, it's cheaper … Beko for example don't double punch the holes in the drum, it's cheaper not to. End result is they wear your clothes when in spin as the fabric gets pushed into each hole and wears on the rough edge.



That sounds like standard salesman spiel. £1 says there's zero evidence to back it up. Reminds me of the publican who told me that Wetherspoon only sold cheap beer because they bought 'near the sel-by date'.
Have many people had a problem with this company?

I'm tempted by this, over the one @24-7 electrical for £308, but I'd like to know what people think about this company.

Let me know..cheers!
Quadrille

That sounds like standard salesman spiel. £1 says there's zero evidence … That sounds like standard salesman spiel. £1 says there's zero evidence to back it up. Reminds me of the publican who told me that Wetherspoon only sold cheap beer because they bought 'near the sel-by date'.



Spot on mate I have never heard so much pony,
Whith all white goods you get what you pay for, "buy cheap buy twice", there is a website which gives good advice on virtually all makes and brands. Modern day washing machines are not made to last like they used to be. Buying Meile if you can afford it (about £600) you will get a well built well functioning machine that will last a long time, with Samsung as said above one of the biggest manufacturing company's in the world, but how good are their machines ? not been around as long as Hoover, Hotpoint ect, John Ldwis own brand has got a very good right up.
hkphooey

Spot on mate I have never heard so much pony,



product engineer for the record, I'm sure you are an expert and have worked in the industry for over 20 years too?

Some people are unable to learn, you carry on buying sh*te if thats what you want.
checkley73

product engineer for the record, I'm sure you are an expert and have … product engineer for the record, I'm sure you are an expert and have worked in the industry for over 20 years too?



Yeah. Right. When I was a lad, engineers used to base their claims on evidence, not rudeness.
great need a washing machine thanks
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