Save on exchange fees when you travel with revolut pre paid card
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Save on exchange fees when you travel with revolut pre paid card

73
Found 20th Sep 2015
Save on exchange fees when you travel with revolut pre paid card, works fantastically you top up via card or bank transfer use the card and get the exact change rate, i have used it on my recent trip works amazingly, highly recommended.
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I have used it too. Easy to top up and manage. Exchanges at interbank rate, so can save quite a but.
Looks good. Anyone expierienced problems with this card?
Are their any advantages over a Caxton or Fairfx card?
You can always just get a Halifax clarity credit card to use abroad.

I take a small amount of cash and just use my card when possible.
JoeBoy88

You can always just get a Halifax clarity credit card to use abroad.I … You can always just get a Halifax clarity credit card to use abroad.I take a small amount of cash and just use my card when possible.



Same with Post Office credit card
If you use code mse when making initial top up you get free £5. I have had card delivered and purchased some attractions in New York online and so far no problems.
Edited by: "tommyc2004" 20th Sep 2015
I had really bad experience with them and i'm still trying to get my £200 from them.

worst customer service ever.
I got a £200 refund from one of my transaction to the revolut card last month. but it didn't come to my card.

Since then I'm trying to contact them but unable to get any response through email, chat support and telephone.


i have used the revolut card and MSE code my first transaction deposit and spending went through ok, but when i tried to deposit again the verified by visa page didnt load up properly and crashed the APP so i reloaded APP and the deposit said pending i waited 30 minutes no change, contacted suppport who talk in short one to three word replies most of the time told me to do it again as transaction would decline, so i did same problem again APP crashing when trying to load verified by visa page, i didnt want my card getting blocked. so i added a new card tried that and it let me deposit £50 no problem i then went to buy something online, and my transaction was declined at the same place i used it first, so i contact revolut support again who said i had to send ID ect as my account was blocked i couldnt even transfer the funds to my friends revolut account, i sent my ID in and proof of address thinking that was enough they then wanted a picture of me holding my bank card, twice once for each card but about 72 hours later it was verified and i could use it again, so if you going away next weekend id avoid using this yet, if you have plenty of time to do all the verifying before going then get it done way ahead of your planned trip. also my card took 14 days to arrive.
i_am_kk

I had really bad experience with them and i'm still trying to get my £200 … I had really bad experience with them and i'm still trying to get my £200 from them.worst customer service ever.I got a £200 refund from one of my transaction to the revolut card last month. but it didn't come to my card.Since then I'm trying to contact them but unable to get any response through email, chat support and telephone.



Was it gambling? because when my account was blocked i asked what to do to prevent it again and first thing she said was do not use it for gambling.
dannyguk91

Was it gambling? because when my account was blocked i asked what to do … Was it gambling? because when my account was blocked i asked what to do to prevent it again and first thing she said was do not use it for gambling.



​No. rented a car for few days with the card and returned it. So the car company refunded the security deposit to the card.
i_am_kk

​No. rented a car for few days with the card and returned it. So the car c … ​No. rented a car for few days with the card and returned it. So the car company refunded the security deposit to the card.



Rental companies don't usually allow the use of pre paid cards, so that might have been the reason for the initial problem.
Can you use is on German Amazon (the same way people use Halifax Clarity)?
JoeBoy88

You can always just get a Halifax clarity credit card to use abroad.I … You can always just get a Halifax clarity credit card to use abroad.I take a small amount of cash and just use my card when possible.



+1

Saves all hassle of "topping up"... cash advances are pennies too.. no fees and perfect exchange rate
JoeBoy88

You can always just get a Halifax clarity credit card to use abroad.I … You can always just get a Halifax clarity credit card to use abroad.I take a small amount of cash and just use my card when possible.



+1

Saves all hassle of "topping up"... cash advances are pennies too.. no fees and perfect exchange rate
topss

Rental companies don't usually allow the use of pre paid cards, so that … Rental companies don't usually allow the use of pre paid cards, so that might have been the reason for the initial problem.



I'm not sure.But I have tried with "pockit" prepaid card without any issues before.
I use Travelex supercard, just link whichever cards you want to and then you don't pay any fees abroad + you can still earn any points/cash back etc that your card normally gives you.
i_am_kk

I'm not sure.But I have tried with "pockit" prepaid card without any … I'm not sure.But I have tried with "pockit" prepaid card without any issues before.



Maybe some have started to allow it now. But if you Google prepaid card car hire, lots of results come up suggesting many car hire firms don't and of the problems people have had.
i_am_kk

I had really bad experience with them and i'm still trying to get my £200 … I had really bad experience with them and i'm still trying to get my £200 from them.worst customer service ever.I got a £200 refund from one of my transaction to the revolut card last month. but it didn't come to my card.Since then I'm trying to contact them but unable to get any response through email, chat support and telephone.


All I need to know. Companies which make it hard to contact them... I take my business elsewhere.
i_am_kk

I had really bad experience with them and i'm still trying to get my £200 … I had really bad experience with them and i'm still trying to get my £200 from them.worst customer service ever.I got a £200 refund from one of my transaction to the revolut card last month. but it didn't come to my card.Since then I'm trying to contact them but unable to get any response through email, chat support and telephone.



Have you posted to facebook? unfortunately some companies react quicker when the issue is highly visible for people to see..
arczi19

Can you use is on German Amazon (the same way people use Halifax Clarity)?



Use it on any foreign transaction amount to avoid paying fees.
i used it in vegas worked perfectly no cash withdrawal fees abroad or here also switch between currencies without fees awesome card and reccomended a few people and got £5 credit for each !!! win win but like previous comment get it set up and verified well before going on holiday
I would only recommend a prepaid card for travelling if you are not eligible for Halifax Clarity or one of the other fee-free options. If something goes wrong I'd much rather have to deal with an established high street bank.
unclepies

I use Travelex supercard, just link whichever cards you want to and then … I use Travelex supercard, just link whichever cards you want to and then you don't pay any fees abroad + you can still earn any points/cash back etc that your card normally gives you.


I still haven't used mine yet. Going marrakech in December so I reckon I will use it there. Ta
I discovered it last week and I've already used it online to pay for things in New Zealand and Spain. Thus far it's worked flawlessly.
I'm going to be taking one of these to Florida next week. Wish me luck!
These people are not directly FCA approved. So no direct protection for your funds. One of their 'partners' are, Optimal Payments, but not sure how that would protect an individual if this company went bust.
topss

These people are not directly FCA approved. So no direct protection for … These people are not directly FCA approved. So no direct protection for your funds. One of their 'partners' are, Optimal Payments, but not sure how that would protect an individual if this company went bust.



Please read through the FAQ's before you post -

Is my money safe?
The safe and secure transaction of currency is central to Revolut’s mission and philosophy. Revolut does not transact, take or keep any money from customers directly. All your money is held in ring-fenced client accounts at Barclays. That means if anything happens to Optimal Payments or Revolut, your money is still safe.

All your card transactions are processed by the MasterCard network and are protected by MasterCard rule

Is Revolut FCA approved?
Revolut does not transact, take or keep any money from customers directly and, therefore, is not subject to FCA approval. This is consistent with the wider foreign exchange industry. We partner with Optimal Payments, a global provider of online and mobile payment processing services, and use their secure payment gateway to transact on behalf of our customers. Optimal Payments is regulated by the FCA. You can read more about them here
thomps121

Please read through the FAQ's before you post - Is my money safe?The safe … Please read through the FAQ's before you post - Is my money safe?The safe and secure transaction of currency is central to Revolut’s mission and philosophy. Revolut does not transact, take or keep any money from customers directly. All your money is held in ring-fenced client accounts at Barclays. That means if anything happens to Optimal Payments or Revolut, your money is still safe.All your card transactions are processed by the MasterCard network and are protected by MasterCard ruleIs Revolut FCA approved?Revolut does not transact, take or keep any money from customers directly and, therefore, is not subject to FCA approval. This is consistent with the wider foreign exchange industry. We partner with Optimal Payments, a global provider of online and mobile payment processing services, and use their secure payment gateway to transact on behalf of our customers. Optimal Payments is regulated by the FCA. You can read more about them here



That's exactly what I read. Which is why I also said 'not sure how that would protect an individual..'.

Getting your money back if these go bust will be nothing like getting it back via a FCA approved organisation.


Edit

Okay reading a little more into this, it seems the underlying card provider is FCA regulated in the same way other card issuers are (or so it seems), so maybe not so much of a problem if something does happen to Revolut.
Edited by: "topss" 21st Sep 2015

Why not have both of them ....
Revolut as a main and Halifax clarity card as a back up ..

I wonder why bargain hunters in this HUKD have missed this deal. This card has been around for more than a month ...

benjus

I would only recommend a prepaid card for travelling if you are not … I would only recommend a prepaid card for travelling if you are not eligible for Halifax Clarity or one of the other fee-free options. If something goes wrong I'd much rather have to deal with an established high street bank.



Edited by: "pantaiema" 21st Sep 2015
pantaiema

How do not have both of them ....



Not quite sure what you're saying there - are you saying that having both is a good idea?

Maybe, but only if you can top up the prepaid card easily from wherever you are travelling. After all, there's no point in having a Halifax Clarity card if you've put all your spending money into a prepaid card. Having a prepaid card as a backup that you can top up if something happens to your Clarity card might not be a bad idea, although I tend to just use other bank cards as backup.
bresslaw73

Are their any advantages over a Caxton or Fairfx card?


Yes, it is the spot rate. They do not take a cut.

I know of no other FX service that gives you an intra bank FX rate

Good question, but I I have been using Revolut on the following ways
- Top up revolut just about half of what you need (say) in your overseas expense ,
- You Top up when you see the exchange rate is at their peak quite close when you are about to travel, so you lock up the exchange rate at the best possible rate.
- Revolut as a main due to marginally better exchange rate (e.g Interbank vs Master). Also because you have the best exchange rate due to locking up the exchange rate when they are at their peak
- No need to clear the balance to avoid interest like you do on Halifax clarity.

I myself use multiple back up such as zero fee debit cards, Traveler super card. For cash withdrawal Halifax clarity sit on the last row due to hassles of clearing the balance anytime you withdraw the cash.

I am open for discussion for a better way of doing that ...

benjus

Not quite sure what you're saying there - are you saying that having both … Not quite sure what you're saying there - are you saying that having both is a good idea?Maybe, but only if you can top up the prepaid card easily from wherever you are travelling. After all, there's no point in having a Halifax Clarity card if you've put all your spending money into a prepaid card. Having a prepaid card as a backup that you can top up if something happens to your Clarity card might not be a bad idea, although I tend to just use other bank cards as backup.





Edited by: "pantaiema" 21st Sep 2015

Yes, it is the spot rate. They do not take a cut.

I know of no other FX service that gives you an intra bank FX rate
bresslaw73

Are their any advantages over a Caxton or Fairfx card?

i_am_kk

I had really bad experience with them and i'm still trying to get my … I had really bad experience with them and i'm still trying to get my £200 from them.worst customer service ever.I got a £200 refund from one of my transaction to the revolut card last month. but it didn't come to my card.Since then I'm trying to contact them but unable to get any response through email, chat support and telephone.



I would say their support is excellent in service hours. I used it recently and the app/rates are unbeatable. I had 2 issues though as it was the first time using it: 1. I got the pin wrong (my fault). I used the in app customer support chat and it was fixed in 5 minutes but issue 2. was the card was blocked for some reason and the support was closed for the weekend. Luckily you can disable/enable the card in the app which resets most faults and I got it working again.
ollie87

I'm going to be taking one of these to Florida next week. Wish me luck!


Before you go - double check your pin and try it on a cash machine.

I had an issue where the pin didn't register but you disable/enable the card in app and it sorts it.
topss

That's exactly what I read. Which is why I also said 'not sure how that … That's exactly what I read. Which is why I also said 'not sure how that would protect an individual..'.Getting your money back if these go bust will be nothing like getting it back via a FCA approved organisation.



Are you joking? Client money is identified and segregated. I used to work at UBS specifically reconciling client money accounts and the identification and return procedure is extremely controlled.

Stop talking out of your backside and fear mongering.
gnarlybear

Are you joking? Client money is identified and segregated. I used to work … Are you joking? Client money is identified and segregated. I used to work at UBS specifically reconciling client money accounts and the identification and return procedure is extremely controlled.Stop talking out of your backside and fear mongering.



UBS was almost put out of it's misery by ONE employee and you're telling me they know what they're doing.

Edited by: "topss" 21st Sep 2015
unclepies

I use Travelex supercard, just link whichever cards you want to and then … I use Travelex supercard, just link whichever cards you want to and then you don't pay any fees abroad + you can still earn any points/cash back etc that your card normally gives you.



The website says they no longer issue any more cards.
Best Fx rate you can get, so I'm happy in that regard. The only downside is that I frequently need the money in my current account and it takes 3-4 days to lodge using the withdraw option.
Can you load using Amex?
I have used it recently spent about a £1k no issues at all.
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