Received a phone call from my local Citizens Advice and they told me about this scheme. Basically anybody that has a low wage or is out of work can apply as long as you are a Severn Trent customer. For the next 12 months my Severn Trent bill will now be £3.74 a month. Also the possibility of extending it after the 12 months are up. I think this will help thousands of people throughout the country who are struggling with their water bill. I don't have a water meter either, so no limit on how much water I can use.