Unfortunately, this deal is no longer available
Shell Broadband 12 month - £22.99 (Effective £16.33pm after bill credit) - £275.88 via MSE
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Shell Broadband 12 month - £22.99 (Effective £16.33pm after bill credit) - £275.88 via MSE

£275.88Shell Deals
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Posted 9th Apr

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I've been with Shell since last month. I wanted some tec help regarding using my existing router. Got through within 10 mins despite the current virus crisis. They gave me a the details I needed. Speed is rock steady 35Mbps and 10 Mbps respectively. I'm paying the £16 a month after bill credit. I hope this good experience continues!
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Not bad for a fibre deal
Well oils gone down the toilet so next up is comms!
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deleted341252
Worst reviews every - if you can get to a human then told to get lost. Once they have your money bye bye
Plenty others cheaper as well.
deleted34125209/04/2020 19:58

Worst reviews every - if you can get to a human then told to get lost. …Worst reviews every - if you can get to a human then told to get lost. Once they have your money bye byePlenty others cheaper as well.


Such as?
If you are with EE and coming to the end of your contract (3 months or so left) get in touch with them. They can offer a retention offer of Fibre plus for £22 PCM.

Only £5.67 more than this deal, but you still keep the 5gb data boost to mobile and it's almost double the fibre speed (Previously standard fibre for me was around 35mbit, now I've got speeds of 62mbit).
I've been with Shell since last month. I wanted some tec help regarding using my existing router. Got through within 10 mins despite the current virus crisis. They gave me a the details I needed. Speed is rock steady 35Mbps and 10 Mbps respectively. I'm paying the £16 a month after bill credit. I hope this good experience continues!
What’s the cheapest broadband provider with anytime calls apart from NOW TV as my contract is running out with them this week
deleted34125209/04/2020 19:58

Worst reviews every - if you can get to a human then told to get lost. …Worst reviews every - if you can get to a human then told to get lost. Once they have your money bye byePlenty others cheaper as well.



None at the moment for the speed!
I’m between this deal and the Vodafone super fast 2 24 months 62Mb for equivalent of £19.83 a month
These are the worse suppliers I’ve ever been with!
Was with Vodafone for 12 months, kept throttling my connection during peak periods. Swapped to Shell.

Never
Buffered
Ever
Virgin media is the best. I was given a retention deal of 24ppm unlimited 200mbs. No issues and my speed doesn't drop below 150 at peak times. Before the contract ends just call then and cancel. They will get back to you with a better retention deal than the one you previously had.
My speed was steady at 35bps despite paying for 66 ! I was sent a new router and it went up for a while to over 50 but now back at 37. In addition connection keeps dropping out several times a day. No problems with previous suppliers. Avoid.
pease09/04/2020 20:28

What’s the cheapest broadband provider with anytime calls apart from NOW T …What’s the cheapest broadband provider with anytime calls apart from NOW TV as my contract is running out with them this week


This or NOW TV for £2 pm more. I just renewed with Now TV. Call was under 10m long, real quick service. Give them a call and ask if they want to keep you. They'll make you the same offer (£25pm for 12 months, fab fibre and unlimited calls)
wobster09/04/2020 21:49

My speed was steady at 35bps despite paying for 66 ! I was sent a new …My speed was steady at 35bps despite paying for 66 ! I was sent a new router and it went up for a while to over 50 but now back at 37. In addition connection keeps dropping out several times a day. No problems with previous suppliers. Avoid.


Could due to the amount of people working from home and more usage on all broadband providers during the day.
Beware that their packages come as standard with a 20p charge per phone call in addition to the charge per minute! So if you plan on using the phone line at all, go with someone else that has inclusive calls.
List of charges for Telephone calls if you choose not to take an inclusive call package with Shell Broadband.

There is a connection fee of 20p per call for the following call types (except where the call started in a charge period that is included in your call package): ■ national and local calls to numbers beginning 01, 02 & 03 numbers; ■ calls to UK mobiles; ■ calls to personal numbering services, paging services & wi-fi services; ■ calls to international landlines & international mobiles; and ■ calls to numbers beginning 05.
Note: No connection Charge will apply to 0800 & 0500 calls or those calls with a fixed fee element.

NOTE: Every other Broadband Supplier make a one of call connect charge unless you take out an all inclusive call package for example BT charge 15.19p per minute + 23.29p set up fee per call on their PAYG Landline calls. If you still use a landline to make calls take out an inclusive call package, Shell charge £8 for all call inclusive if youre worried about the 20p call set up fee per call on PAYG. I personally don't use a landline anymore for making calls.
Edited by: "Ralph888" 10th Apr
Been with them 15 days now, switched from plusnet. Plusnet was fine too, Shell so far no issues.
Called up their support a day before go live (24th) to get username and password for my own router as I don't want to use their equipment and was given option to request for callback instead of queuing. They called me back within less than an hour, it could be that even less than within 30 minutes, given me the username and password details.
Next day switch to Shell supplier happened, went offline for a few min and came back online with the old configuration details on the router. Until now it is still running with old username/password that I used for plusnet. Didn't even bother changing anything then in my own router. Speed tests always return close to 35mbps with other network devices online, so it seems I am getting what i am paying for. What I like about this is that it is only 12 month contract. Speed test websites and recognise me as TalkTalk user, but I read shell are buying wholesale from TalkTalk, so so far no issues.
walio09/04/2020 23:57

Been with them 15 days now, switched from plusnet. Plusnet was fine too, …Been with them 15 days now, switched from plusnet. Plusnet was fine too, Shell so far no issues.Called up their support a day before go live (24th) to get username and password for my own router as I don't want to use their equipment and was given option to request for callback instead of queuing. They called me back within less than an hour, it could be that even less than within 30 minutes, given me the username and password details. Next day switch to Shell supplier happened, went offline for a few min and came back online with the old configuration details on the router. Until now it is still running with old username/password that I used for plusnet. Didn't even bother changing anything then in my own router. Speed tests always return close to 35mbps with other network devices online, so it seems I am getting what i am paying for. What I like about this is that it is only 12 month contract. Speed test websites and recognise me as TalkTalk user, but I read shell are buying wholesale from TalkTalk, so so far no issues.


I also moved to Shell last month. I have been impressed with the smooth graph on Speedtest, it dosent jump around and zigzag as it did with ADSL & Virgin Cable. This must be a feature of Fibre so I'm very impressed with a smooth constant connection.
pease09/04/2020 20:28

What’s the cheapest broadband provider with anytime calls apart from NOW T …What’s the cheapest broadband provider with anytime calls apart from NOW TV as my contract is running out with them this week


There isn't one at the current time, I was with Now ADSL with Inclusive calls till last month searched around everywhere to find similer deal with fibre but in the end decided to just use my Mobile for making calls as I have an exclusive tarrif. I joined Shell via the Money Saving Expert site on last months MSE deal which was £15 then now gone up to £16. You can add inclusive calls for an additional £8.
Joined Shell yesterday. No issues in connecting, kept me informed of delay. Fast and true. But as above - don't use the landline.
So I'm thinking of signing up to the MSE Shell fibre deal for £16 per month. I've been hesitating because of the terrible reviews I've read elsewhere. However, there are a couple of you here who've had good experiences - now I'm half tempted! Currently with NOWTV and never had any problems with them but they want me to renew at £25 p/m.

..and then there's the Vodafone deal. I'm so confused, really don't know what I should do..

Edit: Does anyone know if I could continue to use my NOWTV router with Shell?
Edited by: "warmasice" 12th Apr
warmasice12/04/2020 19:37

So I'm thinking of signing up to the MSE Shell fibre deal for £16 per …So I'm thinking of signing up to the MSE Shell fibre deal for £16 per month. I've been hesitating because of the terrible reviews I've read elsewhere. However, there are a couple of you here who've had good experiences - now I'm half tempted! Currently with NOWTV and never had any problems with them but they want me to renew at £25 p/m...and then there's the Vodafone deal. I'm so confused, really don't know what I should do..Edit: Does anyone know if I could continue to use my NOWTV router with Shell?


I’m in the same predicament as you regarding shell and vodafone
GemLisa13/04/2020 14:28

I’m in the same predicament as you regarding shell and vodafone


So I've done a little more digging and they £15 charge a cease fee even when you're out of contract. So spread over 12 months that's £17.58 per month (£16.33 + £1.25). They also use a poor 2.4ghz router.

NowTV Broadband have offered me £22.99 to renew - I might take them up on the offer.. I think!
warmasice13/04/2020 21:45

So I've done a little more digging and they £15 charge a cease fee even …So I've done a little more digging and they £15 charge a cease fee even when you're out of contract. So spread over 12 months that's £17.58 per month (£16.33 + £1.25). They also use a poor 2.4ghz router. NowTV Broadband have offered me £22.99 to renew - I might take them up on the offer.. I think!


Thanks for the info.
What is your current offering with Nowtv?
What’s your thoughts about Vodafone now
GemLisa14/04/2020 14:09

Thanks for the info.What is your current offering with Nowtv?What’s your t …Thanks for the info.What is your current offering with Nowtv?What’s your thoughts about Vodafone now


Nowtv have offered me £22.99 p/m - currently paying £32. Vodafone throttle speeds so no 4k Netflix etc. And speeds are slow every evening. They don't offered truly unlimited broadband. Google 'vodafone throttling' and you'll see what I mean!
Edited by: "warmasice" 15th Apr
warmasice15/04/2020 21:35

Nowtv have offered me £22.99 p/m - currently paying £32. Vodafone throttle …Nowtv have offered me £22.99 p/m - currently paying £32. Vodafone throttle speeds so no 4k Netflix etc. And speeds are slow every evening. They don't offered truly unlimited broadband. Google 'vodafone throttling' and you'll see what I mean!


Just an update if you were interested, have signed up with BT, dearer but better service and more established, solid brand. I know people will have mixed opinions about bt but thought it would be worth paying a bit more and seeing how I got on.
GemLisa16/04/2020 17:01

Just an update if you were interested, have signed up with BT, dearer but …Just an update if you were interested, have signed up with BT, dearer but better service and more established, solid brand. I know people will have mixed opinions about bt but thought it would be worth paying a bit more and seeing how I got on.


What are you paying and for what speed? Thanks
warmasice17/04/2020 10:27

What are you paying and for what speed? Thanks


Estimated download speed 32-36, guaranteed 30.
£24.99 for 24 months. One off cost of £19 for activation, installation and delivery.
the longer contract means bypassing looking for a new deal in a years time, so less stress this time next year of who to go with.
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