I managed to speak to someone from Punkyfish and told me their website was experiencing some technical difficulties when my money was taken from my PayPal account without submitting my order. I was furious as you can imagine!! I had to chase them up! I received a confirmation email after 4 days from being told my order will be processed that same day. This no way to run a business. The company so unprofessional and by no means organised either. It's been 7 days and I still have nothing. I am not impressed by reading the sizes are way to small and marks on handbag. This was my first order with Punkyfish and shall be my very LAST!!!
If it helps anyone... My order just arrived with about 10 items. The 'large' dresses / t-shirts are definitely not large and the long sleeves are really tight. More around a size 8 than 14. Black handbag has red marks on the handle. Brown leather handbag seems fine but will be emailing to tell them about everything else anyway.
The only delivery option available to me was the international one for around £16, so I didn't proceed with it as with that cost it put my order back to the pre discount price!
Iv notified PayPal, they have flagged their account and opened an investigation. They have advised me to wait 7 days to see if any goods do arrive but if not I can escalate a claim.
I also placed an order, however payment did not appear to go through as some items were out of stock. So I amended my order and again submitted another order for a lower amount. I paid through PayPal, and received an online confirmation for the 2nd order from seller. My concern is that looking on PayPal, it appears that two payments have been taken out! For the first order as well, but this order has not been acknowledged from seller. Very misleading! As I was led to believe first order was not submitted due to out of stock items, but it appears payment has been taken regardless.