Unfortunately, this deal has expired 2 minutes ago.
287° Expired
39
Posted 18 October 2022

Sim Only 5G, 100GB Three Data + Unlimited Mins / Texts, £15p/m (£7 Effective With £96 Cashback -12m) - £180 / £84 With Cashback @ Fonehouse

£180
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Shared by MrSwitch Deal editor
Joined in 2016
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About this deal

This deal is expired. Here are some options that might interest you:

Update 1
Unexpired, still available

£96 manual cashback takes this down to a nice and low £7 effective per month, terms below on how to claim the £96.

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Claiming Cashback

It’s super simple to claim your cashback. There aren’t too many steps, you just need to understand when to claim. All that’s required to submit a cashback claim is your network bill and your Fonehouse account. The first email you receive from us will be a validation link to this account. Click this as soon as you receive it and set a password for your new Fonehouse account. When you want to claim cashback, just login into your account and click the button titled ‘Claim Cashback’ in the bottom left corner.

You’ll see a cashback form appear on screen. This asks for your order number, name. email address, date of birth, network, telephone number and bill date. You’ll also need to include a PDF download of your relevant bill, make sure you keep reading to find out which dates these are. All you need to do is enter the details given when you placed the order and submit your claim. You’ll get an email shortly confirming your claim has been submitted successfully and our finance team will get to processing it within 14 working days.

If you have any issues when trying to claim, you will need to contact customer services who will be able to help rectify the problems. Send an email to support@fonehouse.co.uk with your PDF bill attached and all the details needed on the claim form. It’s important you do this last step in case it’s a simple fix with changing some details that you’re entering.

12 Month Redemption Cashback Claim Dates

Depending on which contract you have taken out, your claim dates may differ slightly. One thing that doesn’t change at all is how the cashback is claimed. Please read the above section for information on how to claim. You will only have a SIM-only 12-month contract, we don’t currently offer this length for handset plans. The shorter the contract, the higher the price is. We like to ensure that our deals are as affordable as possible to keep our customers happy.

Redemption cashback has to be claimed in 5 equal installments. For anyone on a 12-month contract, you will need to submit your PDF network bill in billing months 3, 5, 7, 9 and 12. You must submit a claim within 60 days of receiving the bill or you risk missing out on the claim. We do suggest putting a reminder in your phone so that you’re able to keep up with these savings. If you claim outside of this 60 day period then you risk not having payment of cashback.

Once you have successfully submitted your claim, you will receive an email letting you know it will be processed. The Fonehouse finance team will process the submitted claim within 14 working days and pay the installment within 21 working days if accepted.

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Reasons for rejection

Any claim will be rejected if it’s submitted outside of the 60 day period. There is no chance for this to be contested. We suggest that customers submit their bills as soon as they receive them from the network in order to avoid this issue. It also gives you a lot more time to solve any other potential issues that arise.

We only pay cashback to customers who are up to date with their network bills. If you are behind on bills, we cannot pay you until it is resolved. Customers who have been disconnected from their network will have orders and cashback cancelled. You will need to have a new, completed order with cashback if you want to continue.

We set our cashback specific to the deals we have on our website. When these deals are changed by the customer or the network, the cashback is affected. We highly suggest not changing your tariff if you want to receive the cashback extra as we will be forced to withdraw any cashback offers if this happens. If you are unsure of any changes to your contract, please contact Fonehouse directly.

When you’re submitting your cashback form, you’ll be asked for a few details. If these do not match what we hold on your order, the cashback claim will be rejected. It’s super easy to avoid this issue as you can update your details with Fonehouse directly. If you need to change anything, simply get in contact with us and we can help.

Cashback can also be rejected if the wrong bill is submitted. As long as you follow the above cashback claim dates, the bill will be correct. Just double-check that the bill date you enter on the form matches the date shown on the network bill.


Customer Service
fonehouse More details at fonehouse

Community Updates
Edited by MrSwitch, 18 October 2022
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39 Comments

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  1. Avatar
    If I buy SIM from fonehouse they will issue some random number . When i port that number to my Number . Does fonehouse still honour the redemption as the number will get changed

    @MrSwitch Can you please advise?Thanks
    Avatar
    Yes, no issues with porting number, I have done that before with a Fonehouse deal. You just need to update your number to the ported one on your Fonehouse profile.
  2. Avatar
    If I'm already on Three, does anyone know if there's a way to get deals like this one but keep my existing number?

    Last time I renewed in store they wouldn't match online prices like this one, but if I was to buy online, I wouldn't want to lose my current number. (edited)
    Avatar
    Get another non 3 sim and move your number to it (edited)
  3. Avatar
    Nice deal but just a small amendment. Three don't offer 'Go Binge' anymore. It's an old benefit that was scrapped in 2020. Probably an error on Fonehouse's part?
    Avatar
    Author
    Or mine for not proof reading, will edit, cheers bud
  4. Avatar
    Great find MrSwitch, heat added.
    Daft question here - what after this contract ends, are you eligible to negotiate with Three about better options or are you still obligated to deal with Fonehouse. Never dealt with Fonehouse, Mobiles.co.uk... etc.
    Just asking for a friend
    Avatar
    Author
    No, with three bud, but there may be better options by then
  5. Avatar
    7 quid a month, effectively, for 100GB of data, has to be a bargain, even if it's via redemption! If Three data works for you then this is a no brainer 🔥
  6. Avatar
    If Three data works for you then this is a great deal even if it's by redemption, as let's be honest it's not that difficult, worth the effort for 100GB of data for effectively 7 quid a month 🔥
  7. Avatar
    Roaming-wise, this is not great, right?
    Avatar
    Author
    If you want free roaming and have good reception with them, go O2
  8. Avatar
    Anyone know what I need to ask my operator to move my number?
    Is it the PUK?
    Heat, thanks, MR switch (edited)
  9. Avatar
    Come on fonehouse , bring back 8GB deal for £2 after redemption.. (edited)
  10. Avatar
    Speed capped or max speeds?
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    Unlimited speed by contract, speed capped by infrastructure. Three must be the worst network in the UK for speeds.
  11. Avatar
    Does same redemption apply if i buy 2nd SIM only this contract. As i need 2 contracts on my name . Will fonehouse redemption work for both of my sims? @MrSwitch .

    Also Is there any other better deal right now on EE or Three network for anything above 30GB data? (edited)
  12. Avatar
    Late to the party.... How does a 5G sim work in an area that does not currently have 5G?
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    With Three it doesn't quite matter if you're on 5G, 4G or 3G network... You will struggle to get any decent speeds wherever you are... they are absolutely useless when it comes to bandwidth.
  13. Avatar
    Not expired still available
  14. Avatar
    Id probably rather go via tcb for 12/month + 62 cashback. Comes out to pretty much same as thos but jo hassle of manual cashback
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