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Sky called and offered me a High Def deal....
Sky called and offered me a High Def deal....

Sky called and offered me a High Def deal....

Not exactly a deal in the true sense but I though I'd share this with you.

I currently have Sky+ (white box, kids pack only), sky broadband and sky talk unlimited. I was called by a nice lady who, after a lot of waffle, informed me that I have some "offers on my account due to the fact that I'd been with them for a long time".

What does that mean I asked? She then started going down her script about "what do i enjoy watching , blah blah."

I was pushed for time so I told her Sky was very good but too expensive. I dropped into the conversation that I had a new High-Def TV, after much discussion we agreed on the following deal...

1. She would send out a new Sky+ HD box to me
2. Delivery was £15.00
3. I needed to do a self instal (easy, just unplug the old box and replace with the new)
4. On top of my current package she would add £10.25 per month (total £123.00)
5. She would credit £115 to my account for taking the offer

The additional cost to me is £8 for HD and £15 for delivery = £23 for a whole years HD (The contract lenth for HD is 12 months).

I'm happy as the remote on my old box needed replacing!!!


If I wasn't pushed for time I wonder if I would have extracted a better offer.....

25 Comments

no bad deal

why is it getting cold?

Original Poster

khan102

why is it getting cold?



Where's the love?

-53 already!
Have I got a bad deal? I have 30 days to cancel if I want so please "cold voters" elaborate?

Edited by: "soled73" 24th Feb 2011

You been had.

I got a free HD box delivered. they are offering everyone free HD boxes and free install. just 10.00 per month for the HD.

And also about this 115 credit, I would not doubt she lied to get the sale, and you will have to phone back and argue, it happened to me. I got so mad they gave me 100.00 on top of the lie the guy told me. so I didnt pay nothing for 4 months from my 70.00 bill.

They are all liers, including virgin, they are like used car salesmen. .... scummy con artists,

But I still have sky.... LOL as I caught virgin lying to me when I went to take out 50mb BB pack. Phoned back to take the offer, and they said no notes on the deal I was offered, and in fact the guy actually called me a liar, well he said out right, I dont belive you were offered that deal, and I hung up at that point.

looks a good deal ? why so cold

It's cold as it's a deal only you are likely to get. Sky are notorious for offering completely different deals to different people depending on their circumstances.

Original Poster

canada16

You been had.I got a free HD box delivered. they are offering everyone … You been had.I got a free HD box delivered. they are offering everyone free HD boxes and free install. just 10.00 per month for the HD. And also about this 115 credit, I would not doubt she lied to get the sale, and you will have to phone back and argue, it happened to me. I got so mad they gave me 100.00 on top of the lie the guy told me. so I didnt pay nothing for 4 months from my 70.00 bill.They are all liers, including virgin, they are like used car salesmen. .... scummy con artists, But I still have sky.... LOL as I caught virgin lying to me when I went to take out 50mb BB pack. Phoned back to take the offer, and they said no notes on the deal I was offered, and in fact the guy actually called me a liar, well he said out right, I dont belive you were offered that deal, and I hung up at that point.



Sorry I don't understand your reply...

You got, a free HD box, free delivery, free installation but it cost you £10 pcm. Is my deal not more attractive?

i rang to cancel and got 6 mths free hd and full package sport movies phone broadband with free o1 calls for £64 a mth better than before

Not really a deal, just phone up & tell 'em you have a new HD TV & want a HD box to go with it. When they start talking about charges tell 'em you may as well cancel & get a Freesat box instead.

This is a good deal and much better than the one I got when I switched to HD about 18 months ago. I regularly contact Sky and negotiate new deals with them, usually by threatening to leave, and they have always honoured the deal they promised, so I think the moaners and the cold is totally unjustified. Canada 16 - seriously.... people make mistakes it doesn't make them liars. The communication in these call centres is not always good, but trust me I have a few friends who work in a Sky call centre and they are not trained to lie to customers, so get over yourself.

Regarding other people not getting the same deal, I have addressed this with Sky in the past when a friend got a good deal. When I threatened to leave and was passed through to their cancellation department they gave me the same deal to keep me. Thus, given we know they are willing to offer this deal, then it can be used as a bargaining tool for others, so heat from me and well done on the excellent deal. (yes indianjon it is a DEAL.)
Edited by: "blowbrown" 24th Feb 2011

sky remote dead ?, take out batteries, and hold down SELECT button for 30 seconds.. now replace batteries... worked for me.

You can say that again

I too had a bit of haggling with Sky. Managed to get out of staff that the best offers go to customers that have been with Sky for 6 years+. We had been with them for 3yrs 3 months but did get from the cancellation department:
1. Free HD Box
2. Free Install from one of their engineers - worth £40
3. 6 Months half price HD subscription - worth £30ish

Original Poster

Johncouk

sky remote dead ?, take out batteries, and hold down SELECT button for 30 … sky remote dead ?, take out batteries, and hold down SELECT button for 30 seconds.. now replace batteries... worked for me.



This won't really help me as I need a new remote, the button on mine a really showing signs of use, even a new set of batteries will not help the situation.

soled73

This won't really help me as I need a new remote, the button on mine a … This won't really help me as I need a new remote, the button on mine a really showing signs of use, even a new set of batteries will not help the situation.



another remedy for your problem is......get up off the couch,bend down in front of sky box,use buttons on sky box,return to couch and enjoy your viewing

Sky never again sorry ice cold !!!!!

Original Poster

stephen25uk

another remedy for your problem is......get up off the couch,bend down in … another remedy for your problem is......get up off the couch,bend down in front of sky box,use buttons on sky box,return to couch and enjoy your viewing



Thanks but I'm not sure how you access Sky+ recorded stuff without the remote :-)

Original Poster

-213 going for a record here.

I cant see how this is a deal the OP got a personal call from Sky and was offered this deal, he didn't ring up and get it so the chances of anyone getting this same deal are non existent and will be a per customer basis with some getting better and others getting nothing at all its all dependent on who you speak to.

Cold

I phoned up a month ago after seeing a post on here for half price sky for 12 months for re-subscribers. I was offered 6 months half price, that was the best I would get, so I cancelled.

Monday I had a Phone call, day before I was due to have my subscriptions cancelled, have been given 12 months half price sky, can add/ remove channels within this period and I've not signed up to a contract so can cancel at any time.

He said most cancellations are due to cost or the box and he has different offers for each situation.

I'm happy with that!

tam_mo

Sky never again sorry ice cold !!!!!



+1

I cancelled my subscription. Got the retention phone call and all they offered me was sky plus. pants been with them 3 years got nowt.

i got a good deal with sky too
i went through quidco
got
free hd box
free install
£85 tracked
will cancel the hd subscription soon anyway as there are rumours they will soon stop charging for them as i believe virgin dont charge for them???
so yes
85 quid up

sky remote dead ?, take out batteries, and hold down SELECT button for 30 seconds.. now replace batteries... worked for me.

Great tip, got me out of a fix, many thanks

Here's a good deal: Just rang them up to cancel, i got offered sky world for £36 for 6 months. Was paying £26 for the first year. All-in-all i'm happy. 6 months time they will get another call off me.
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