Sky Unlimited Broadband £12.83 p/m for 12 months - using code (£153.96 total) - tell me why you are voting cold, I would like some feedback before I take this deal, thank you
99°Expired

Sky Unlimited Broadband £12.83 p/m for 12 months - using code (£153.96 total) - tell me why you are voting cold, I would like some feedback before I take this deal, thank you

62
Found 7th Jan
Just seen this advertised on MSE and tempted as fibre is not available in my area just yet.
I have no idea whether Sky is reliable as I've never used them before.
If anyone can shed light or knows of a better deal please do share.

SMALL PRINT:
Unlimited broadband and line rent £12/mth for 12 months. It's unlimited up-to-17Mb and available to 90% of the UK - you'll be told if you're covered when applying. After the 12-month contract ends, broadband and line rent's £27.40/mth if you stay.
Refundable £5 card verification fee. Paid when ordering, refunded when your account's active.
You get a 'free' compulsory router. But there's an unavoidable £9.95 p&p added to your first bill.
If you add up the line rental, broadband and router p&p, the total over the 12-month contract is £153.95, equivalent to £12.83/mth (at current prices, before calls).

- What about calls? Calls costs are a bit more than BT to landlines but a bit less to mobiles (11.5p/min to landlines and mobiles, 16.9p connection-fee). Sky also has an unbilled calls credit limit – see below for info.

- Need a new line? If you don't have a line, or you're switching from cable, you'll need to pay £20 for a new line. However, if you have a BT line but pay another provider to use it, or you pay BT for your phone line, you may still have to pay the fee

**Update, thank you for your comments everyone. I have decided to go ahead with Sky as I am paying unnecessarily for a fully loaded BT package atm and only using the broadband. I will try to haggle down further before connection too. Many thanks**

62 Comments

TBH I didn't have any problems when I had Sky Fibre Broadband. Seems a good price

Original Poster

batezy_1984

TBH I didn't have any problems when I had Sky Fibre Broadband. Seems a … TBH I didn't have any problems when I had Sky Fibre Broadband. Seems a good price


Thank you

Great customer service with Sky after a hourendous experience with BT Infinity and there overseas customer service. *Bargain* I'm paying £17 a month and had it installed last week.

Not available to existing Sky TV customers.

preecey

Not available to existing Sky TV customers.


Here we go, Mr Murdoch ignoring loyal customers....disgraceful

not sure why cold. heat added

Been with Sky for years now great customer service too!
Although I have Fibre, my parents have Unlimited broadband, and it seems reliable for them.
Seems like a great deal, as line rental alone exceeds this price.
I pay about the same as in the Sky Fibre Unlimited deal ATM.
Remember to call when your contract is expiring, they have always cut me a good deal, so this should keep you from paying full price in the future, learnt a lot about negotiating through HUKD.

Good luck

Sky is quite reliable but make sure you check if you can keep your number as both times I've signed up over the years they've given me a new internet style number rather than a local area one issued by BT which is inconvenient and led me to pay £12 a month for a virtual landline (everreach.com) which I've had for years now and not exactly a money saving idea only keep it as I have a very good number and free mobile diverts. Worth checking Quidco and that as usually they have money back or m+s vouchers on top of offers.

For those who aren't happy with their current deal and are existing Sky customers just ring them. My contract was almost up and last week I called them 5 times in the space of about 2 hours. First 4 calls I was being told £40pm for 10 months and 50 p/m for the final 2 months for fibre, rental and original TV despite last year only being £28.15 pm, after the last call and telling them plusnet are offering fibre and rental for £25 they magically reduced it to £29.45pm (that's 50% off all 3 packages) even though they were adamant the first 3-4 times that I couldn't get it any cheaper than £40-50 because there were no offers on (the best I got at first was 40% off tv). It is definitely worth calling back and pushing them, it all depends on the person you're speaking to and whether they've met their target for the day.

The reason some people vote cold is because they hate Sky (some have had bad experiences with slow speed on congested exchanges), others may vote cold because there are regular Sky broadband deals - most are about £75-100 cheaper over 12 months.

Edit: I've had Sky for a number of years and always found my connection performant and reliable.

Deal I've posted previously: hotukdeals.com/dea…858

Edited by: "Avallon" 7th Jan

It's a good price. Although it's not fibre just ADSL hence the slower speeds. If you have sky tv get a partner to purchase it as then you always have leverage when going elsewhere with your broadband

I'm paying less for fibre, not that great a deal.

Demondog

I'm paying less for fibre, not that great a deal.



I am also paying less than this for sky fibre (12 month fixed price) and I had the £50 activation reduced to £10, contract changed about six weeks ago. That was as an existing customer, simply phone sky ask to cancel your connection and they will come up with a deal for you.
Edited by: "pa55word123" 7th Jan

When you call or do online chat I assume they must log the call, so I am surprised that they changed the offer just by calling them a number of times.
I did online chat before xmas, they could not match the BT offer that was on at the time so I just switched..

This is my 3rd year with sky, even with good deals they manage to increase the price steadily each year but I can not fault the service other than that.. always someone to help when needed and never had any issues with internet or speeds etc.. I wouldnt pay full price for anything but if you can get a deal like this I would definitely recommend them x

people are probably voting cold as in the past they got similar packages for anywhere between 55/85 quid all in after cashback or whatever else they got. but since the last deal from talk talk there's not been any other offer under 100 pounds so maybe they should realise that when it comes to renewal they may not be as lucky I got sky 2 years ago all in for the 65 quid with a new line and talk talk last year for 80 quid. but at the moment seems everyone's putting the prices up on the offers so heat from me anyway

Really slow broadband, I can tether off my phone for faster broadband!

Just got £20 a month off my infinity package with BT using this. so heat for the code to barter with

I was with O2 when Sky took over. I went from 12Mb/ down and 1.1Mb/ up to 9Mb/down and 750Kb up. Exactly same line and number. A lot of providers seem to omit upload speeds which can be as equally important for gaming (if you're into that).

I think I was paying £10/month without line rental and decided to leave when it went up to £15/month.

After having a nightmare with VM, I've now been with sky broadband for over a year and it's been perfect.

The biggest difference with Sky and BT....is the guaranteed speed, for example my speed on BT is promised to be 74MB, if it is not that, they have to fix it or I can break the contract....

With Sky they told me it was 55MB! that is a big difference, so what you might ask, well SKy could slow me down to 60MB for no reason other than congestion, and there is nothing I could do about it...tough luck

that is principally the difference, apart from that they are much the same

Aeschylus

The biggest difference with Sky and BT....is the guaranteed speed, for … The biggest difference with Sky and BT....is the guaranteed speed, for example my speed on BT is promised to be 74MB, if it is not that, they have to fix it or I can break the contract....With Sky they told me it was 55MB! that is a big difference, so what you might ask, well SKy could slow me down to 60MB for no reason other than congestion, and there is nothing I could do about it...tough luckthat is principally the difference, apart from that they are much the same



except bt use indian call centers and read from scripts, both my parents and my uncle have left due when things went wrong and the twits on the other end could not resolve the problems.

I'm having to run my iMac using a faulty OSX update because every time sky broadband downloads the updates, it does it so slowly that it causes glitches to the software.

Had sky, BT and Plusnet, in the past 2 years, no problems with sky. BT are awful, Plusnet mostly ok, but sky were better.
Edited by: "winchman" 7th Jan

basil1234

except bt use indian call centers and read from scripts, both my parents … except bt use indian call centers and read from scripts, both my parents and my uncle have left due when things went wrong and the twits on the other end could not resolve the problems.


BT are bringing back all their customer service jobs to the UK. In fact nearly all calls to customer service are handled by UK call centres now, including at the huge office block in Swansea.


Edited by: "preecey" 7th Jan

I just switch from vm to sky adsl last 2month when being offered with £100 cashback for £16/m. So total could cost £7.6/m plus possible quidco another £50.

Minus point just the speed cause being down from vm with 150Mbps to just average 7Mbps with Sky 30Mbps package.:(

Then we need to add our own dual band router to maximize coverage and speed to entire room:(

I have ordered new sky broadband but they couldn't find the line and gone away so I'm with virgin

Any quidco or top cash back

I've used them all in N.Ireland. In my experience Sky are the best along with their customer service.

I've found Sky Customer Services to be great, in our case it was BT slacking...

I have been with Sky BB for 3 years now and the only issue I have had is when some spoonhead from Openreach disconnected me while working on a neighbours line. Sky were very helpful getting me back online and made sure I was refunded for the period I was without service. Voted hot.

If you click "Get Deal" the page it take you to show you can get "Sky Fibre Unlimited" for £18.40 with line rental for 18 mouths.

Note:- just tried to use the code it gives you and I get this "We do not recognise the offer associated with the code you've entered. Please check that you have entered the offer code correctly."

May be worth haggling with your existing supplier as there can be some great retention deals to be had.

That's a brilliant deal ignore anyone biting cold

Satisfied customer with sky,been with them for a long time. Just renewed my sky fibre with them along with pay as you talk for £20(was previously £15). Customer services is okay,rarely had to call them apart from my annual renewal, and even then it's the retention team that you mostly deal with.
To answer your question,the deal is alright,it's the cheapest at the moment anyway and for some unknown reason the broadband prices are higher this year than previous.
As far as service delivery is concerned, that will depend from area to area but i haven't experienced any problems.

The only thing that might drive me to Virgin or BT is when their pricing becomes more competitive than sky, and they are not able to match it, so long live the Freemarket!

I voted cold as SLY will give you speed X, tell you it is the max your line can support, then you move to another provider and you get speeds of much more than X.

In my case I was assured that the maximum speed my line could support was 4mb, was already getting 6mb before I was moved to SLY, moved to TT and got 6mb again.

With your speed at the lower end of adsl you realise that saving a few pounds a month or getting 50% more speed is a no-brainer as you want the speed.

A1M

I was with O2 when Sky took over. I went from 12Mb/ down and 1.1Mb/ up to … I was with O2 when Sky took over. I went from 12Mb/ down and 1.1Mb/ up to 9Mb/down and 750Kb up. Exactly same line and number. A lot of providers seem to omit upload speeds which can be as equally important for gaming (if you're into that). I think I was paying £10/month without line rental and decided to leave when it went up to £15/month.



I was the same as you but with Be instead of O2. Speeds of 6/1 with Be, SLY took over and speed dropped to 4/0.5, moved to Talk Talk to swap to fibre and while I was waiting for fibre was back to 6/1 speed.

Was not a big problem for me as I was only with them for a couple of months, except for the SLY bull crap statement that the speed I got from them was the max my line could support when I knew from experience that this was a lie.


Aeschylus

The biggest difference with Sky and BT....is the guaranteed speed, for … The biggest difference with Sky and BT....is the guaranteed speed, for example my speed on BT is promised to be 74MB, if it is not that, they have to fix it or I can break the contract....With Sky they told me it was 55MB! that is a big difference, so what you might ask, well SKy could slow me down to 60MB for no reason other than congestion, and there is nothing I could do about it...tough luckthat is principally the difference, apart from that they are much the same



Similar experience here.

SLY stated the range for fibre for me was 40mb to 50mb, TT said 66mb to 80mb. Currently getting 74mb which is 24mb more than what SLY stated as my line max.

Sky still provides the older 40/10 fibre package, BT/Plusnet (possibly other ISPs) have upgraded their customers on the old 40/10 service to the new 52mb service for free.

Looks like you can't get this deal if you have Sky TV, but not BB/Fiibre.

just spoken to the online retention team and managed to get BB free for another year

It's a very good deal
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