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SKY VIP SKY Q UPGRADE FOR £1
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SKY VIP SKY Q UPGRADE FOR £1

84
Posted 31st Jan
Received a letter through the post about upgrading to SKY Q (2TB box and multi room mini box-+£12 per month for multi room)
The letter instructs you to
Log into the sky VIP and offers to upgrade to sky Q for £20 installation fee. I did this but it just says £75. Called sky on the phone and said they’re having trouble with a lot of accounts not accepting the offer, they also got £75 over the phone when trying themselves. I was put through to somebody else that could honour the price and he went 1 step further offering it at £1. He went on to say they just needed to take any amount just to take payment from my card. Worth a try if you can’t get it online, I’m still in contract as well. New 18 month contract when signed up to the offer.
I called this number that was given from sky chat 0344 241 4141
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84 Comments
amazoncrazy31/01/2019 20:37

Comment deleted


Any chance of a pic of the letter with account numbers to try ?
ShevMcG43 s ago

Any chance of a pic of the letter with account numbers to try ?


binned it sorry shev.
How long have you been with sky? What tier are you if you don’t mind me asking?
Edited by: "GaryDexter" 31st Jan
ShevMcG1 m ago

Any chance of a pic of the letter with account numbers to try ?


No worries thanks
amazoncrazy31/01/2019 20:37

Comment deleted


Why bother commenting if your not interested ... time waster
joncot1 m ago

Why bother commenting if your not interested ... time waster


deleted my comments as to not offend anyone else.
joncot31/01/2019 20:40

Why bother commenting if your not interested ... time waster


and time waster i can assure you i am not.please put civil comments and not bile.many thanks
I’m silver on the VIP
maffb31/01/2019 20:47

I’m silver on the VIP


Annoying I’m gold and don’t see the offer! 😔
Could the OP please confirm what level of VIP he/she is? The £20 upgrade fee is normally limited to Diamond members. I am a lowly Gold member and haven't had a letter.

Sorry, just seen your previous answer.
Edited by: "sashforth" 31st Jan
GaryDexter31/01/2019 20:48

Annoying I’m gold and don’t see the offer! 😔


I didn’t see the offer, just call and say you received the letter stating £20 upgrade 0344 241 4141
Sure it wasn’t a £1 security deposit? Usually companies hold a pound until you purchase fully
sashforth31/01/2019 20:50

Could the OP please confirm what level of VIP he/she is? The £20 upgrade …Could the OP please confirm what level of VIP he/she is? The £20 upgrade fee is normally limited to Diamond members. I am a lowly Gold member and haven't had a letter.Sorry, just seen your previous answer.


I’m a gold member and got the letter, but its not showing in my vip offers.
Take a picture of the letter, I am on gold tier and I can get it surely if I try...
I'm a gold member, no letter and nothing on sky VIP.
Edited by: "mrmo88" 31st Jan
AN_7862 m ago

Sure it wasn’t a £1 security deposit? Usually companies hold a pound until …Sure it wasn’t a £1 security deposit? Usually companies hold a pound until you purchase fully


No he said it’s a £1 payment and said it won’t be taken until installation
maffb4 m ago

I didn’t see the offer, just call and say you received the letter stating £ …I didn’t see the offer, just call and say you received the letter stating £20 upgrade 0344 241 4141


They always ask to send picture of the letter, can You post picture of the letter....
Edited by: "junioruzzy" 31st Jan
Looks like a few people have been lucky enough to get a letter that they shouldn't have. As I mentioned earlier, only Diamond members should get Sky Q for £20.
ronkerdonk31/01/2019 20:53

I’m a gold member and got the letter, but its not showing in my vip offers.


Like I said in the description, I logged on to my VIP it’s stated £75 so I called sky. Was offered a £1 upgrade
maffb31/01/2019 20:55

Like I said in the description, I logged on to my VIP it’s stated £75 so I …Like I said in the description, I logged on to my VIP it’s stated £75 so I called sky. Was offered a £1 upgrade


I know. I was answering a the persons question.
ronkerdonk2 m ago

I know. I was answering a the persons question.


Oops sorry
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I’m platinum it says £20 installation then £12 p/m
LNnew1232 m ago

I’m platinum it says £20 installation then £12 p/m


just checked mine.i am first level vip mine is showing at £12 per month also.
i think you got very lucky op.i have to battle for all my discounts on sky.i have a very good deal at the minute.congratulations and you got a bargain.
maffb16 m ago

[Image]


It’s always £12 a month, not a deal I guess....
GaryDexter41 m ago

How long have you been with sky? What tier are you if you don’t mind me a …How long have you been with sky? What tier are you if you don’t mind me asking?


I didn't know there was a tier, would you mind sharing what this is?
300k customers have the deal in their accounts.

35k of those customers received notification earlier than planned.
- This is the reason why there’s an issue with locating and processing the deal when you phone.

Emails and letters will be sent from tomorrow for those eligible (Diamond & Platinum already are eligible)

As for the gentleman who paid £1...
Either the setup fee has been applied on your bill, or something isn’t right (is check My Sky > Payment/Bills > current/future bills)
My mum got this deal - I don’t know what vip she is but it was £20 upfront fee with no ongoing cost for 2 boxes and £99 for a third box - she will then pay £44/month on an 18 month contract for entertainment, box sets and hd ....oh and of course the ridiculous £10 admin fee.
jimmythecat12331/01/2019 21:27

My mum got this deal - I don’t know what vip she is but it was £20 upfront …My mum got this deal - I don’t know what vip she is but it was £20 upfront fee with no ongoing cost for 2 boxes and £99 for a third box - she will then pay £44/month on an 18 month contract for entertainment, box sets and hd ....oh and of course the ridiculous £10 admin fee.


She’s 8 years+

She was already paying for multi screen...
HD multi screen is the same as Q multi screen £12

Entertainment £22
HD £5
Box Sets £5
Q multi screen £12
Total £44
maffb31/01/2019 21:28

Comment deleted


thanks for that op.so just for clarification,what did you get and what are the total costs for the offer.its just that i may give them a ring tomorrow and mention it.
5in60po31/01/2019 21:38

She’s 8 years+She was already paying for multi screen...HD multi screen is …She’s 8 years+She was already paying for multi screen...HD multi screen is the same as Q multi screen £12Entertainment £22HD £5Box Sets £5Q multi screen £12Total £44


So not a great deal then compared to others.....
amazoncrazy31/01/2019 21:39

thanks for that op.so just for clarification,what did you get and what are …thanks for that op.so just for clarification,what did you get and what are the total costs for the offer.its just that i may give them a ring tomorrow and mention it.

I’ve paid £1 for the sky Q boxes and set up and £12 per month on top of my normal bill for multi room
Just pray your Q box doesn't go pop. Even as a VIP we had to wait 33 days for someone to come around and change the box. It's a poor service even for someone that has been a Sky customer since the first day it became available.
brisbrom31/01/2019 21:44

Just pray your Q box doesn't go pop. Even as a VIP we had to wait 33 days …Just pray your Q box doesn't go pop. Even as a VIP we had to wait 33 days for someone to come around and change the box. It's a poor service even for someone that has been a Sky customer since the first day it became available.



thats poor service
amazoncrazy1 h, 6 m ago

and time waster i can assure you i am not.please put civil comments and …and time waster i can assure you i am not.please put civil comments and not bile.many thanks


Yawn ....
jimmythecat12331/01/2019 21:42

So not a great deal then compared to others.....


Well if there was x2 multi screen boxes on HD, this would be x2 £12 charges as opposed to x1 £12 on sky q (irrespective on the amount of multiscreens there are)

If there was more money to come off it probs be around an extra £7 as cancellations do Entertainment at £15 as opposed to the generic offer of £22 (normally £25 but it gets discounted to £22)
deanos3 m ago

thats poor service

Who knew VIP allowed same day visits or to cut wait times/put you in-front of other customers in need...
maffb14 m ago

I’ve paid £1 for the sky Q boxes and set up and £12 per month on top of my …I’ve paid £1 for the sky Q boxes and set up and £12 per month on top of my normal bill for multi room


thanks for that.
Yes I got the letter but must admit I binned it once I saw the 12 a month extra as already have full discounted sky packaged.
What extra do you get for yet another 12....saves me digging letter out of bin !!
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