Star Wars: The Force Awakens (3-disc 3D Blu-ray Collectors Editon) - £13.00 prime / £14.99 non prime at Amazon
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Star Wars: The Force Awakens (3-disc 3D Blu-ray Collectors Editon) - £13.00 prime / £14.99 non prime at Amazon

37
Found 31st Oct 2016Made hot 31st Oct 2016
Great price for this (matching Asda's price)! A new 3D Blu-Ray release of The Force Awakens with lots of extra content.

(Credit to ScarboroughKID for highlighting this in the Asda thread.)

Edit: As pointed out by Biggunspaul in the comments, Prime members also receive a £1 Amazon digital credit with this purchase.

37 Comments

Just had this delivered from Amazon where I paid £20 on pre order,I've spoken to live chat and ask for the difference to be refunded and they said NO !

They have told me I have to return it for a refund and then order it again oO are they **** mad

OP - you might want to add that prime members also receive a £1 Amazon digital credit with this purchase.

Biggunspaul

Just had this delivered from Amazon where I paid £20 on pre order,I've … Just had this delivered from Amazon where I paid £20 on pre order,I've spoken to live chat and ask for the difference to be refunded and they said NO !They have told me I have to return it for a refund and then order it again oO are they **** mad



I spoke on live chat and they said they will refund me the difference

"Whenever you pre-order a book, CD, video, DVD, video game or software item from Amazon, the price you pay will be the lowest price offered by Amazon.co.uk between the time you placed your order and the release date."
Edited by: "danimal" 31st Oct 2016

Biggunspaul

Just had this delivered from Amazon where I paid £20 on pre order,I've … Just had this delivered from Amazon where I paid £20 on pre order,I've spoken to live chat and ask for the difference to be refunded and they said NO !They have told me I have to return it for a refund and then order it again oO are they **** mad


I've been hearing a lot of this recently with Amazon. They used to be really good.

Original Poster

Biggunspaul

OP - you might want to add that prime members also receive a £1 Amazon … OP - you might want to add that prime members also receive a £1 Amazon digital credit with this purchase.


Thanks, I've added that to the post.

Bargain, saves a trip! also went for the no rush £1 credit as well!

Looks like theyve price matched Sainsburys.

danimal

I spoke on live chat and they said they will refund me the … I spoke on live chat and they said they will refund me the difference"Whenever you pre-order a book, CD, video, DVD, video game or software item from Amazon, the price you pay will be the lowest price offered by Amazon.co.uk between the time you placed your order and the release date."



I've now spoken to 2 live chat advisors and both have said NO !

That's the thanks I get for pre ordering it back in the start of August

I will NEVER pre order from Amazon again.
Edited by: "Biggunspaul" 31st Oct 2016

looks like they have matched the previous post about Asda selling these

mines not arrived yet, so just have to reject delivery and re-order, told customer service it's mad, but hey ho!

bit sneaky to negate the pre-order price promise by lowering the price on day of release.

Original Poster

safctopcat

looks like they have matched the previous post about Asda selling these


Did you read the description?

Original Poster

Emera1d

bit sneaky to negate the pre-order price promise by lowering the price on … bit sneaky to negate the pre-order price promise by lowering the price on day of release.


Unfortunately Amazon have form in this area. Usually in my experience they've been happy to offer a credit to match the price though. It's a shame if they're starting to not do that.

Emera1d

mines not arrived yet, so just have to reject delivery and re-order, told … mines not arrived yet, so just have to reject delivery and re-order, told customer service it's mad, but hey ho!bit sneaky to negate the pre-order price promise by lowering the price on day of release.



Just looked at the terms and conditions on Amazon about pre orders and it says this -

Whenever you pre-order an item eligible for our Pre-order Price Guarantee, the price you pay will be the lowest price offered by Amazon.co.uk between the time you place your order up to and including the release date.

NOTE that it includes release day !

Back onto Amazon for a 3rd time

Biggunspaul

I've now spoken to 2 live chat advisors and both have said NO ! That's … I've now spoken to 2 live chat advisors and both have said NO ! That's the thanks I get for pre ordering it back in the start of August I will NEVER pre order from Amazon again.



Odd that they told me something different and in the email i got back regarding my enquiry it said "Please rest assured that the difference will be refunded to your payment card within the next 48 hours."
I guess we will know in the next 24hrs or so if we are going to be refunded. Will be well and truly p!ssed off if not. Wish i had kept a copy of the chat now.

Does this also include a 2D blu ray version of the film?

ravenheart

Does this also include a 2D blu ray version of the film?



Yeah 3D disc, 2D disc and a disc of extras

Biggunspaul

Just had this delivered from Amazon where I paid £20 on pre order,I've … Just had this delivered from Amazon where I paid £20 on pre order,I've spoken to live chat and ask for the difference to be refunded and they said NO !They have told me I have to return it for a refund and then order it again oO are they **** mad



That's really odd as last year I received automatic partial refunds on items that had dropped in price since I purchased them, without even contacting Amazon. Sounds like they've changed their policy.

danimal

Odd that they told me something different and in the email i got back … Odd that they told me something different and in the email i got back regarding my enquiry it said "Please rest assured that the difference will be refunded to your payment card within the next 48 hours." I guess we will know in the next 24hrs or so if we are going to be refunded. Will be well and truly p!ssed off if not. Wish i had kept a copy of the chat now.



SUCCESS !

On the third attempt I have managed to get a £7 refund,but I had to post up their own terms and conditions stating that it included the release day to get the Amazon price guarantee.

Now I've got to spend £3 of the £7 refund to buy headache tablets to combat the migraine that Amazon have given me for making it so hard to get a refund.
Edited by: "Biggunspaul" 31st Oct 2016

Biggunspaul

SUCCESS !On the third attempt I have managed to get a £7 refund,but I had … SUCCESS !On the third attempt I have managed to get a £7 refund,but I had to post up their own terms and conditions stating that it included the release day to get the Amazon price guarantee.Now I've got to spend £3 of the £7 refund to buy headache tablets to combat the migraine that Amazon have given me for making it so hard to get a refund.



Just get some Paractemol for 25p

ordered! thanks OP!

shaz2sxy

Just get some Paractemol for 25p



You must have missed the part where I said I've been on live chat 3 times,25p worth of paracetamol just ain't going to cut it.

anyone trying to get refund from amazon try 0800 496 1081 i believe this is uk based customer service the other numbers and live chat are abroad india i think

nice thanks op, got this one in, was gonna get this at £20 but £13 is a great price for a day one release. Expired now though, gone back up to £20.

aarrgghhhh got the refund, tried to cancel today's order and its in the process of despatch and therefore cant be cancelled, so im still going to have to send back at least one copy

Paracetamol or something stronger required! lol

£19.99 now

Missed it...

Goddamit missed it!!

Biggunspaul

I've now spoken to 2 live chat advisors and both have said NO ! That's … I've now spoken to 2 live chat advisors and both have said NO ! That's the thanks I get for pre ordering it back in the start of August I will NEVER pre order from Amazon again.



Out of interest...

...why would you pre-order anyway unless getting a discount or free content?

Original Poster

stevenfeeney

Out of interest......why would you pre-order anyway unless getting a … Out of interest......why would you pre-order anyway unless getting a discount or free content?


Speaking personally, for me it's not always possible to guarantee that I can get to a physical store on release day, so pre-ordering allows me to guarantee that I will get it delivered on the day of release.

Just spoke to them and got my £7 back - just quoted the above statement 'Whenever you pre-order a book, CD, video, DVD, video game or software item from Amazon, the price you pay will be the lowest price offered by Amazon.co.uk between the time you placed your order and the release date'

So annoyed I missed this

eventually managed to get them to agree to refund the difference but it took me over an hour on live chat and I had to provide evidence that the price has been £13 at some point today as they wouldn't believe me!

and both copies turned up today useless...

Just had my refund email

Had my refund confirmation after I sent them a message

Just received an e-mail from Amazon saying they had a price match technicality in their system so refund would be on its way by Thursday 3rd November.

Just received refund email, automatic, I didn't contact them about it.
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