Sunvell T95Z Plus TV Box Amlogic S912 Octa Core (3GB RAM / 32GB Storage) BLACK+UK PLUG £51.19 Delivered with code @ Gearbest
-35°

Sunvell T95Z Plus TV Box Amlogic S912 Octa Core (3GB RAM / 32GB Storage) BLACK+UK PLUG £51.19 Delivered with code @ Gearbest

Editor 20
Editor
Found 25th Oct
One of the better spec'd android boxes out there, and at a very attractive price IMO.

Use code 'SunvellUK' at checkout to receive discount (Must be logged in!)


2817570.jpg

2817570.jpg
Sunvell T95Z Plus TV Box Amlogic S912 Octa Core
Main Features:
Amlogic S912 CPU with octa core is rapid and stable, it can give you a high-speed feedback and smooth response.
H.265 and VP9-10 Profile-2 decoding will offer you high definition pictures and movies.
● Dual band WiFi plus 1000M LAN can improve the speed and the performance to a large extent.
● Large storage gives you more space to download your favorite apps to browse websites, play games, watch movies more smoothly.
● Maximum support 64GB TF card.
● Available storage: 3GB DDR3 RAM + 32G eMMC ROM or 2GB DDR3 RAM + 16G eMMC ROM.



[GEARBEST SHIPPING TO UK / FAQ HERE] (http://gearbestblog.com/shipping/gearbest-guide-uk/)

20 Comments

As much as i do like a good deal and a android box. i have never received such bad customer service. takes days for them to reply and when they do its a copy and paste from a template sheet. pay with paypal for your security and peace of mind. if ordering from GearBest.

Evoke_Car_Wax5 m ago

As much as i do like a good deal and a android box. i have never received …As much as i do like a good deal and a android box. i have never received such bad customer service. takes days for them to reply and when they do its a copy and paste from a template sheet. pay with paypal for your security and peace of mind. if ordering from GearBest.


I used them once - never again.

Evoke_Car_Wax6 m ago

As much as i do like a good deal and a android box. i have never received …As much as i do like a good deal and a android box. i have never received such bad customer service. takes days for them to reply and when they do its a copy and paste from a template sheet. pay with paypal for your security and peace of mind. if ordering from GearBest.


Yes Gearbest (and Geekbuying) CS and support have really gone down the pan recently.

get the m8s pro L instead, similar price.

Just to put the other side of the argument, I placed 23 orders with gearbest and never had a problem. That includes 2 mobile phones, both costing over £150. But as I've never had need to contact their customer service department I can't comment about that side of their website.

pat-w40 m ago

Just to put the other side of the argument, I placed 23 orders with …Just to put the other side of the argument, I placed 23 orders with gearbest and never had a problem. That includes 2 mobile phones, both costing over £150. But as I've never had need to contact their customer service department I can't comment about that side of their website.



What delivery option do you chose when ordering for the more expensive stuff and do you pay for insurance?

Yes, customer service for returns is unreliable and refunds difficult to get.

BIGUSHEADUS45 m ago

What delivery option do you chose when ordering for the more expensive …What delivery option do you chose when ordering for the more expensive stuff and do you pay for insurance?

​Honestly I don't remember which shipping option I picked but I did pay insurance.

I've got one of these and it's terrific. Problem free from outset. Now have both Kodi & Terrarium on it as well as wide variety of apps. Recommend. Also bought variety of other stuff from Gearbest without problems.

Evoke_Car_Wax2 h, 12 m ago

As much as i do like a good deal and a android box. i have never received …As much as i do like a good deal and a android box. i have never received such bad customer service. takes days for them to reply and when they do its a copy and paste from a template sheet. pay with paypal for your security and peace of mind. if ordering from GearBest.


Makes no difference, PayPal side with gearbest as it’s in the sales t&c.

migavupe33 m ago

Makes no difference, PayPal side with gearbest as it’s in the sales t …Makes no difference, PayPal side with gearbest as it’s in the sales t&c.


You're talking gibberish, what exactly is in the sales t&c that you refer to?

gazdoubleu10 m ago

You're talking gibberish, what exactly is in the sales t&c that you refer …You're talking gibberish, what exactly is in the sales t&c that you refer to?


Not gibberish, personal experience. Gearbest t&c is to return the item to China (not cost effective) at your own expense or accept a paltry partial refund that won’t cover repair or replacement.
These are the t&c and you agree to them at the time of purchase and PayPal side with gearbest.

I've got two of these. One looses all wired network connectivity every few days and has to be power cycled to fix, the other crashes completely every day and has to have the power cable pulled out and plugged back in to fix. Rubbish.

migavupe10 h, 49 m ago

Not gibberish, personal experience. Gearbest t&c is to return the item to …Not gibberish, personal experience. Gearbest t&c is to return the item to China (not cost effective) at your own expense or accept a paltry partial refund that won’t cover repair or replacement. These are the t&c and you agree to them at the time of purchase and PayPal side with gearbest.


Wow, that is quite a compelling reason not to buy from GearBest.

Thanks for letting us know.

Evoke_Car_Wax15 h, 53 m ago

As much as i do like a good deal and a android box. i have never received …As much as i do like a good deal and a android box. i have never received such bad customer service. takes days for them to reply and when they do its a copy and paste from a template sheet. pay with paypal for your security and peace of mind. if ordering from GearBest.




Hi Evoke_Car_Wax,


Has your issue been solved already ?
if not, Could you please kindly send me your order number for re-checking ?


Gearbest Store Rep.Alice
You can contact me here : Alice@gearbest.com

migavupe16 h, 2 m ago

Not gibberish, personal experience. Gearbest t&c is to return the item to …Not gibberish, personal experience. Gearbest t&c is to return the item to China (not cost effective) at your own expense or accept a paltry partial refund that won’t cover repair or replacement. These are the t&c and you agree to them at the time of purchase and PayPal side with gearbest.


Yes but if something else goes wrong as was the case for me where they advertise UK stock then ship from outside Europe and you end up paying VAT and import duty, having Paypal on your side comes in very handy.

PayPal often offer a return postage refund option, that's what I did when returning to China. 9/10 no problems.





had an issue with geekbuying only sending one item, now that was near impossible to prove and eventually they asked me to return everything, which was not possible as I'd already used one item. PayPal sided with them.

also, never pay insurance, it means nothing.
and always select free. DHL and other speedy ones make a profit by making sure it goes through customs (you pay tax plus DHL handling fee). just be patient, it take a week or two for most things to arrive max.
Edited by: "danfr" 26th Oct

Gearbest16 h, 19 m ago

Hi Evoke_Car_Wax,Has your issue been solved already ? if not, Could you …Hi Evoke_Car_Wax,Has your issue been solved already ? if not, Could you please kindly send me your order number for re-checking ?Gearbest Store Rep.AliceYou can contact me here : Alice@gearbest.com


Alice, Thank you for reaching out to me, sadly your customers service dept aren't so quick, I'm sure if you read just in this one post, lots of unhappy customers regarding GB customer service. i have opened 3 tickets - and left 2 facebook messenger messages. all with days of no reply. i will PM you my details, i really hope you can help.

We would like to extend our apologies for this inconvenience.


Kindly refer to our warranty policy here:gearbest.com/abo…tml
gearbest.com/abo…tml

After reviewing your case,it has passed 45 days money back guarantee, but you can send it back for free repair.

First, you may check with the post office the cost to return the item before deciding.


After reviewing your case, please review our possible solutions:


1 )Keep the item and accept a partial refund to your GB Wallet as store credit.

In this case, you can keep the item and do not need to return it to us.

We can offer a partial refund 10 USD to your Wallet and reward you with extra points (e.g. If your refund is 1 USD = 2 points, 3 USD = 6 points etc.). This amount can be used for your future orders.

Learn more about wallet benefits : gearbest.com/m-a…111

Learn more about points benefits : gearbest.com/abo…tml




2) Keep the item and accept a partial refund to your original payment account

We can refund 10 USD to your original payment account.

Please note:

- For PayPal account refunds it may take 48 hours days to process and appear in your PayPal account.







3) Resend the same item with a partial payment.

We kindly ask you to pay 50 USD for the reshipping and handling fee.

If you choose this option, we will send you an invoice to process this payment. You will receive the item 10 to 25 business days.




Please reconfirm your address as follows:

Consignee Name:

Detailed Address:

City:

State:

Zip Code:

Country:

Phone Number:




4)Return the item to our repair center in China.

Kindly note that any and all shipping fees are at the customers expense and are non-refundable.




Once we receive the item we will repair it and send it back to you free of charge.




Before making any decision, please consult with your local post office to know the price of returning the item and inform us about it.

Our address is in Shenzhen city, Guangdong Province, China.




Once again we regret any inconvenience or frustration that your experience has caused you.


Best Regards
Winnie
Gearbest Customer Service
gearbest.com/

i brought a Beelink GT1 from these guys for nearly £48.00 in Dec 2016 and its not powering up i contacted them and see the offer $10.00 refund
are they obliged to EU laws
Edited by: "jimman" 26th Oct
Post a comment
Avatar
@
    Text