Talk Talk Fast Broadband - £18.95 Per Month (+£90 TCB)
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Talk Talk Fast Broadband - £18.95 Per Month (+£90 TCB)

16
Found 21st Oct
Fibre broadband on 12month contract £11.45pm after cashaback (£18.95pm for 12 months less £90 cashback, £227.40-90=£137.40 per year)

16 Comments

I am with t.t at present and its been very reliable for the basic b.band.
As my t.t deal ends 27th October I have gone to plusnet with the deal via mse(basic b.b, £50 claim back, pay up front line rental - works out at £12.33 p/m. Deal via mse expire 24th October

moneysavingexpert.com/pho…and - scroll down to plusnet logo.

Both are great - until you have an issue that cannot be sorted by the basic fault finding script their call staff are forced to use; that is when you realise where they save money.

I will stick with my premium ISP, even if it is a struggle to pay for as I am now unemployed.

Gentle_Giant50 m ago

Both are great - until you have an issue that cannot be sorted by the …Both are great - until you have an issue that cannot be sorted by the basic fault finding script their call staff are forced to use; that is when you realise where they save money.I will stick with my premium ISP, even if it is a struggle to pay for as I am now unemployed.



Who you with?
I'm with Virgin and my contract runs out 3rd December. At the moment I've got a credit on the account but after my contract ends I lose the credit and they said I can't have it again! Its an extra £8 plus £2 with the increase next month, it doesn't sound much but at the moment Im only paying £38!
Really tempted to try somebody else for a year and bin Virgin

Suggestions on a reliable ISP? In the past I have used a few but they didn't seem to be any better at sorting out issues etc.

Also my contract with BT runs out in Dec. At least this my understanding on the basis of the first day of service from the first bill (is that correct?). If I am not moving to Virgin can I just set up a new account for the first day after the contract started?

There all good until something goes wrong like car insurance I'm with Talk Talk 80mb fiver for £30 per month quick reliable and good DL / streaming but wifi not as good as BT

Not fibre as stated

Fast Broadband is NOT Fibre broadband, misleading. It's just standard broadband talktalk call it Fast broadband for obvious reasons.

Are fast broadband and fibre broadband the same? I believe fast broadband is just another name for their new ADSL bb..pl correct me if wrong

Wait till you get ultra fibre optic from talk talk 1000mb

Beware the cashback as it might take a long time to settle. I switch at February through cash back site, force to do a manual claim then take a long time to get talk talk response, even after marked 'confirmed' still have to wait a long time to get the money ready to pay(get it at mid October).

PS forget to mention that cashback is for my talk talk basic fibre plan
Edited by: "dealchaser888" 21st Oct

Toon_army2 h, 51 m ago

Who you with?I'm with Virgin and my contract runs out 3rd December. At the …Who you with?I'm with Virgin and my contract runs out 3rd December. At the moment I've got a credit on the account but after my contract ends I lose the credit and they said I can't have it again! Its an extra £8 plus £2 with the increase next month, it doesn't sound much but at the moment Im only paying £38!Really tempted to try somebody else for a year and bin Virgin


please double check as there might be a premium to switch from Virgin to other non-cable providers (also check Virgin terms as well).

dealchaser8881 h, 48 m ago

please double check as there might be a premium to switch from Virgin to …please double check as there might be a premium to switch from Virgin to other non-cable providers (also check Virgin terms as well).


What sort of premium? If I was to go with Sky Id just have to pay what ever the monthly bill is lol

Toon_army1 h, 16 m ago

What sort of premium? If I was to go with Sky Id just have to pay what …What sort of premium? If I was to go with Sky Id just have to pay what ever the monthly bill is lol



Most ISPs charge a termination fee; and if you are not on a BT line (Sky, Virgin or LLU), and you switch to an ISP that uses BT lines, you will have to pay a connection fee as well; although many of the big 'n nasty ISPs absorb this cost to get your custom.

if you are grumbling about £38, you wouldnt want my ISP; my average bill for phone, line and BB is £54; however I do get exemplary service; my average resolution time for a non physical fault is under an hour, and for a physical line fault 2 days.

As an example, 2 years ago there was a lot of damage to local lines and cabinets due to storm damage; both mine and my neighbours lines were knocked out. Mine was fixed the day after I reported it by Open Reach; Talk Talk didnt INFORM O.R. of my neighbours fault for a further 10 days - spending the time giving her the run around on their support line.

When I needed a new line strung (more storm damage), I got it in 10 days, against BT saying it was impossible in less than 6 weeks.

3 years of cutting signal which they insisted was a problem with the house, it hasnt occurred in over 10 years with BT though, they will just do anything to pass the blame one and insisted it would cost to send a technician to the house to check the line. I wasted hours with their customer service about the missing internet connection, it was impossible to download anything stably. their only suggestions for fixing were to spend more money, the only fix turned out to be finding a company that doesn't have the reputation of a pile of manure.

if you need a stable connection at any time of day outside the hours of 5-6am then you need to go with a company not affiliated with talk talk, the cost of time wasted with customer service will never be worth any money you save.

Toon_army3 h, 33 m ago

What sort of premium? If I was to go with Sky Id just have to pay what …What sort of premium? If I was to go with Sky Id just have to pay what ever the monthly bill is lol


sorry not so sure I only know it roughly as I never on cable.

Gentle_Giant reply have more details about cable/non-cable, it might depends on different case, I think the best to ask your provider (Virgin) or they might reduce a lot to keep you stay with them.

Gentle_Giant2 h, 16 m ago

Most ISPs charge a termination fee; and if you are not on a BT line (Sky, …Most ISPs charge a termination fee; and if you are not on a BT line (Sky, Virgin or LLU), and you switch to an ISP that uses BT lines, you will have to pay a connection fee as well; although many of the big 'n nasty ISPs absorb this cost to get your custom.if you are grumbling about £38, you wouldnt want my ISP; my average bill for phone, line and BB is £54; however I do get exemplary service; my average resolution time for a non physical fault is under an hour, and for a physical line fault 2 days.As an example, 2 years ago there was a lot of damage to local lines and cabinets due to storm damage; both mine and my neighbours lines were knocked out. Mine was fixed the day after I reported it by Open Reach; Talk Talk didnt INFORM O.R. of my neighbours fault for a further 10 days - spending the time giving her the run around on their support line.When I needed a new line strung (more storm damage), I got it in 10 days, against BT saying it was impossible in less than 6 weeks.

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