TalkTalk - 38Mb Fibre + UK anytime calls £22.50p/m (12m contract) (or 76mb for £25p/m)
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TalkTalk - 38Mb Fibre + UK anytime calls £22.50p/m (12m contract) (or 76mb for £25p/m)

118
Found 23rd Feb
Deal via Moneysupermarket - use link below if get deal doesn't work..



Not used TalkTalk before but might be of some use to someone.

As per title:
38mb for £22.50 p/m with anytime UK calls

You can upgrade it to 76Mb by following package options for £25p/m.
No setup fees. 12 months contract

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TalkTalk? Are you crazy? Would not touch them even they pay me to use their services....
Good luck everyone!
118 Comments
Tcb possible 70 quid
Sorry can't update the link to Moneysupermarket.... but it's there if you search on their website!
think i managed to changed my talktalk deal to this as an existing customer
33315371-QI0vk.jpgGood deal, you can't seem to get to this page via TCB or HUKD as it takes you to a similar deal without the free telephone calls. The MS deal is also for existing customers.
Edited by: "airbus330" 23rd Feb
airbus3305 m ago

[Image] Good deal, you can't seem to get to this page via TCB or HUKD as …[Image] Good deal, you can't seem to get to this page via TCB or HUKD as it takes you to a similar deal without the free telephone calls. The MS deal is also for existing customers.


How do existing customers get this deal?
Thats including line rent?
Renewed contract at £25 few days ago, I got them to reduce it now to £22.50 on live chat
Is the anytime calls available for the 76mb package?
boss9119992 m ago

Is the anytime calls available for the 76mb package?


i had their high speed package a few months ago max spee i got was 32mb so i didnt bother with it
boss9119993 m ago

Is the anytime calls available for the 76mb package?


Yes same as 38mb deal. included in package
Just confirmed on chat that existing customers can take up the MoneySupermarket offers.

If you want 78MB Fibre and free calls it's cheaper to go with the 38MB option and add Fibre Boost rather that going with the 78MB Fibre option and adding free calls (saving you £6)
e.g. £22.50 + £5 (Fibre Boost) = £27.50 vs £25 + £8.50 (free uk calls) = £33.50
TalkTalk? Are you crazy? Would not touch them even they pay me to use their services....
Good luck everyone!
Rimi22 m ago

TalkTalk? Are you crazy? Would not touch them even they pay me to use …TalkTalk? Are you crazy? Would not touch them even they pay me to use their services....Good luck everyone!


I've never used TalkTalk but have heard the bad press previously. However, when I look online most of the broadband companies i.e. EE, Vodafone, BT, Virgin etc all have very mixed reviews - some very bad, some great.

We have Virgin Media - has a 3/5 average rating on broadband.co.uk but i'd give it 5/5.

For me, this seems a great deal as we wanted to change our home phone line and needed anytime calls plus international calls which works out as £27.50 (38mb) or £30 (76mb). The broadband is a bonus for us as we already have a Virgin Media connection we're keeping
css_uk46 m ago

I've never used TalkTalk but have heard the bad press previously. However, …I've never used TalkTalk but have heard the bad press previously. However, when I look online most of the broadband companies i.e. EE, Vodafone, BT, Virgin etc all have very mixed reviews - some very bad, some great.We have Virgin Media - has a 3/5 average rating on broadband.co.uk but i'd give it 5/5.For me, this seems a great deal as we wanted to change our home phone line and needed anytime calls plus international calls which works out as £27.50 (38mb) or £30 (76mb). The broadband is a bonus for us as we already have a Virgin Media connection we're keeping


Cant see any sense here if you after calls only option; you can get SIM only for £5-ish a month for unlimited calls and texts and even some data.
Rimi10 m ago

Cant see any sense here if you after calls only option; you can get SIM …Cant see any sense here if you after calls only option; you can get SIM only for £5-ish a month for unlimited calls and texts and even some data.


It's for my elderly mother who likes to make and receive calls using the landline along with international calls. It's the cheapest home landline with those options - Maybe I shouldn't have mentioned my info as it's not relevant to this deal/offer.
Edited by: "css_uk" 23rd Feb
JamSpongeCake1 h, 51 m ago

Just confirmed on chat that existing customers can take up the …Just confirmed on chat that existing customers can take up the MoneySupermarket offers.If you want 78MB Fibre and free calls it's cheaper to go with the 38MB option and add Fibre Boost rather that going with the 78MB Fibre option and adding free calls (saving you £6)e.g. £22.50 + £5 (Fibre Boost) = £27.50 vs £25 + £8.50 (free uk calls) = £33.50



Just trying to take this offer as an existing customer. It's easier said than done, the people on chat can't do it for you and if you try to sign up via MS you just get bounced to a page that says "Your current package includes our fastest broadband speeds up to 78Mb.To renew your broadband contract, please call 0800 049 1424. Or chat with of our experts."

Experts, my ar$e.
I'm in the chat at the minute. Got it to £22.50.
Rimi2 h, 11 m ago

TalkTalk? Are you crazy? Would not touch them even they pay me to use …TalkTalk? Are you crazy? Would not touch them even they pay me to use their services....Good luck everyone!


Totally agree.. terrible company to deal with. They even let their business customers down too
Happy to change my very recent new contract to the MS one. Just have to wait til the existing order is active.
Have had 2 conversations with TalkTalks CS this week, both have been prompt, helpful and polite. Hope this isn't a fluke.
Did online chat and also got this. Thanks to OP.
postmang10 m ago

I'm in the chat at the minute. Got it to £22.50.



Been on chat for over 90 minutes now. Four different people, complaint raised, still no one can actually give me this deal
Go to ' My account' select offers and upgrades then choose add fibre
DJBenz3 m ago

Been on chat for over 90 minutes now. Four different people, complaint …Been on chat for over 90 minutes now. Four different people, complaint raised, still no one can actually give me this deal

postmang1 m ago

Go to ' My account' select offers and upgrades then choose add fibre



I'm already on 78MBps Fibre with them?

EDIT: Nothing in my offers and upgrades section anyway.
Edited by: "DJBenz" 23rd Feb
DO NOT TOUCH THIS WITH A BARGE POLE!!!!

I'm a pretty patient guy, but Talk Talk's customer service has been absolutely diabolical over the last two years I've been with them. FANTASTICALLY BAD!! Best day ever when I moved over to Vodafone last week.

No issue that I've had has ever taken less than 5hrs to resolve.

My 'favourite' problem was when the phone line came down in a gale 18 months ago. It took me three weeks of phone calls and online chat before I could even get them to acknowledge that the line was down. They initially told me on 4 occasions that someone from Openreach would be coming out, but I subsequently found out that they hadn't ever made any referral (as presumably they need to pay a fee to BT Openreach). They then changed track and kept saying that it was now repaired, whilst the cable was still lying in a coil on the pavement outside my house.

The Openreach guys who came to do the repair said that they had heard nothing but bad reports of TalkTalk!

Absolutely appalling, so good luck if you do decide to go with this.

(PS BT's doing a similarly priced deal via cashback at the moment, and with BT Sport, or Vodafone for £20 per month vai MSE)

Enjoy!
DJBenz5 m ago

I'm already on 78MBps Fibre with them?EDIT: Nothing in my offers and …I'm already on 78MBps Fibre with them?EDIT: Nothing in my offers and upgrades section anyway.


Didn't know you had fibre already. Has it been alright? Looking into it before/if I upgrade.
This is the package I'm on currently - think I renew around 1st April, am I able to haggle for this price at the moment or do I have to wait?

By the way, I've been with TalkTalk around 7-8 years, not a problem with them, apart from over a year ago - their cruddy Fibre "Super" Router, Huawei HG633 is hopeless!! After being messed around on their Forums by sycophants (though a few gave more realistic feedback), an engineer and online/phone chat, I ended up taking it to the Ombudsman, and got a refund for a replacement TP-Link Router. Not a problem since.

Not sure what modem/router they're offering for their Fibre Broadband now, though.
Edited by: "louiselouise" 23rd Feb
postmang2 m ago

Didn't know you had fibre already. Has it been alright? Looking into it …Didn't know you had fibre already. Has it been alright? Looking into it before/if I upgrade.



Absolutely rock solid to be fair. I think we had an outage once a few years ago, but that was caused by a main line being out. Speeds are good and it's reliable. Just glad I don't have to deal with their CS very often.
Rimi2 h, 36 m ago

TalkTalk? Are you crazy? Would not touch them even they pay me to use …TalkTalk? Are you crazy? Would not touch them even they pay me to use their services....Good luck everyone!


Used them since it was bought from Tiscalli (8 years or so). Had a fault once which was cable damage after storm and took 3 weeks to be fixed (had tp escalate to a manager as agents were making mistakes), however no issues ever since. CS are based in Sauth Africa which can be a nightmare, however I only spoke them couple of times. Any service is gamble depends on cabinet/exchange and cables to your property. I use large fibre package and haven't even replaces they well known 633 router (well known to be crap) as never had an issue and even wifi signals go to beadroom upstair, however once again it is personal experience, someone might have awful, like with any provider!
Anyone who's managed to transfer to this deal, be careful: they seem to think "Unlimited UK calls" is the same as "Free calls between TalkTalk customers" (which comes free with their landlines anyway).
ezion73 m ago

I use large fibre package and haven't even replaces they well known 633 …I use large fibre package and haven't even replaces they well known 633 router (well known to be crap) as never had an issue and even wifi signals go to beadroom upstair


I was told that my HG633 router's constant disconnects was because I lived in the centre of the city and it was "traffic congestion" - which is utter, utter rubbish. community.talktalk.co.uk/t5/…402
Very happy with TT fibre.
Cheap because they're consistently the worse broadband provider on the planet. Good luck getting any sort of service with them.
DJBenz12 m ago

Anyone who's managed to transfer to this deal, be careful: they seem to …Anyone who's managed to transfer to this deal, be careful: they seem to think "Unlimited UK calls" is the same as "Free calls between TalkTalk customers" (which comes free with their landlines anyway).


Unlimited calls to UK landlines and mobiles 24 hours a day, 7 days a week

There’s no charge for the first 60 minutes of each call (after that the standard rate applies). So if you feel like chatting for longer, just hang up and call back before you hit the hour mark to avoid any charges.

Excludes calls to the Channel Islands, dial-up internet and indirect access numbers.
Many thanks OP. Managed to get it down to £25 for 76mb Fibre via Chat. I signed an 18m contract in October 2017 and was paying £30 a month incl. line rental. Have been with TT on and off for over 12 yrs; never had any issues. Have been alternating between BT and TT only to get Cashback when contract expires.
Asking about it now...seems I'll be able to change over, even though my contract runs out in about two months. This is the exact package I'm on anyway.

Live Chat told me, "The great news is, you can upgrade to this plan even today by simply logging into "My account" and go under "offers and upgrades"." but I don't see anything there..so I asked her to apply it manually. Might be worth a try checking that first, before going to Live Chat.

Sigh, Live Chat are now saying "You have chosen our Faster fibre plan with unlimited broadband up to 38Mb on a 12 month contract for £31 per month." (more than I'm currently paying?!) NO I HAVEN'T. I'm loathe to ring them up as they're even worse on the phone.

Oh FFS, after this idiot woman insisting that it's £22.50 + extra for the Unlimited Calls, she's now told me to phone the Loyalty Department. Sent a jpeg of the screenshot as well. I give up for now, that's half an hour wasted.
Edited by: "louiselouise" 23rd Feb
louiselouise1 h, 30 m ago

This is the package I'm on currently - think I renew around 1st April, am …This is the package I'm on currently - think I renew around 1st April, am I able to haggle for this price at the moment or do I have to wait? By the way, I've been with TalkTalk around 7-8 years, not a problem with them, apart from over a year ago - their cruddy Fibre "Super" Router, Huawei HG633 is hopeless!! After being messed around on their Forums by sycophants (though a few gave more realistic feedback), an engineer and online/phone chat, I ended up taking it to the Ombudsman, and got a refund for a replacement TP-Link Router. Not a problem since.Not sure what modem/router they're offering for their Fibre Broadband now, though.


You must be a very patient person to give them praise after that experience.

I've never had TalkTalk due to their appalling reputation and direct experience of friends. Any of these companies can be OK while everything is working but the test is when it goes wrong and/or you need to contact them for other issues. TalkTalk is just dreadful.
Besford3 m ago

You must be a very patient person to give them praise after that …You must be a very patient person to give them praise after that experience.I've never had TalkTalk due to their appalling reputation and direct experience of friends. Any of these companies can be OK while everything is working but the test is when it goes wrong and/or you need to contact them for other issues. TalkTalk is just dreadful.



Their Customer Service is dire, but most of the time my service is stable and there's no problems. I suppose I'm filled with dread about changing ISPs in case I'm offline for ages, but maybe it's easier nowadays (waited 1-2 weeks getting BT Broadband getting switched on in here, 10 years back).
Edited by: "louiselouise" 23rd Feb
louiselouise10 m ago

Their Customer Service is dire, but most of the time my service is stable …Their Customer Service is dire, but most of the time my service is stable and there's no problems. I suppose I'm filled with dread about changing ISPs in case I'm offline for ages, but maybe it's easier nowadays (waited 1-2 weeks getting BT Broadband getting switched on in here, 10 years back).


I know what you mean: I was without broadband for nearly six months some years ago (remember dial up?). They simply wouldn't respond and I had no more luck when I went to their offices as mere customers weren't allowed access. That was down to 'Orange' - is that now EE? They keep changing their names to protect the guilty!

I've been with BT for some time now. I wouldn't praise them and it's a pain having to play pantomime 'negotiations' every 12 -18 months to get a decent price but at least they hold most of the cards to get things done if necessary whereas others have to contract out. I'm paying £9.50/m for unlimited fibre broadband (genuine 70 whatevers most of the time) plus reduced landline.

I negotiated based on Plusnet prices (same group) and would have moved to Plusnet if necessary.
Edited by: "Besford" 23rd Feb
sorry if it's already been said, but does any one know the upload speed on these deals?
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