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The Digital Switchover Help Scheme: Free set top box/Installation/Aerial if needed; If you are eligible
The Digital Switchover Help Scheme: Free set top box/Installation/Aerial if needed; If you are eligible

The Digital Switchover Help Scheme: Free set top box/Installation/Aerial if needed; If you are eligible

We have been set up to help people to switch one of their TV sets to digital. If you are eligible for our help, we'll explain digital TV to you clearly and simply. We can install what you need in your home. And we'll make sure you're happy with how it all works.

-we will provide you with easy-to-use equipment that suits your needs
-we will help with installing equipment in your home
-we will fit a new dish or aerial, where we can, if it is needed to make the new equipment work
-we will give you an easy-to-understand demonstration of how everything works
-and there will be someone you can call for help while you're getting used to things.


We can help you convert your TV to digital if you:

are aged 75 or over, or
get or could get Disability Living Allowance, Attendance Allowance, Constant Attendance Allowance or mobility supplement; or
have lived in a care home for six months or more, or
are registered blind or partially sighted

Over seven million people in the UK will be eligible to receive help. If you are eligible for the Help Scheme, we'll be in touch personally in
plenty of time to ask if you want our help.

Call 0800 408 5900 to receive this service or find out if you are eligible.

13 Comments

Cool, will send them to my mums lol

nice one

Sounds a very good scheme, costly though

no good for me but voted hot great deal...................................

what if you get DLA, yet already have a sky box, would you give them a freesat box and install a new lnb for free, for a second tv?

We're switching over down here in sunny Plymouth today, so very topical and helpful article for many folk I'm sure :thumbsup:

I have used this service.

It's worth pointing out that there might be a charge depending on which benefits you receive. I.e. I receive DLA and the charge was from £40 for a basic Freeview box, through to £120 for a Freesat installation (with the HD).

I think the overall level of customer service was good, although what ended up happening to me was I just got the box. I think these days you can pick up freeview boxes for less than £40 and install it yourself. So essentially it could be cheaper to do it yourself if all you need is the box. I risked it though just in case there were any issues - i.e. if your aerial has degraded, you don't have a line to the tv etc I believe they will replace them for you.

Mine was a Grundig freeview box which I believe was designed with accessibility in mind. It has a headphone socket on the front, very large buttons and clear labels. The remote is fairly standard.

Just thought i'd add that info!

Original Poster

teshnit;6235469

what if you get DLA, yet already have a sky box, would you give them a … what if you get DLA, yet already have a sky box, would you give them a freesat box and install a new lnb for free, for a second tv?



ye they will sort out a second tv in your house i think

We did this and got Sky+ installed in the bedroom, including a Sky+ box and multiroom free for 2 months, reverting to normal FreeSat afterwards. We already have Sky in the lving room.

It cost us £40.

It's defo worth doing if you meet the criteria and lots of people will.

Some people get the basic Freeview package installed for free, others pay £40.

It looks like you have to be over 75 AND/OR on certain benefits to qualify, but they seem to change the goalposts.

First, they said my mum had to pay £40, then they said it was free. Low take up and lots of boxes to shift??? Who knows?

Check at ]http//ww….uk

Voted hot.

My mum has just had a free Freeview box installed. If you need a new aerial, they will also install that for free if you are eligible or within the £40 basic package.

My mum didn't, they just used a splitter which worked fine. It was a Goodmans box which gives a surprisingly good picture.

They will come and sort you out even if your main TV is already switched over (ie you have Sky/cable/already have Freeview). Basically, they will upgrade ONE TV in the house.

There's also a load of other options like Freesat PVR, Freeview PVR etc but you have to pay on top of the free option.

Don't bother with the Sky option because it looks like they just pass on your details to Sky and I can't see any difference in price if you just signed up in your shopping centre.

Finally, I know this offer might not be applicable to some people on here but don't forget to tell everyone you think might be eligible.

This is paid for by our taxes, so it's about time we made sure this money-grabbing government gave us something back. :thumbsup:

cerulean blue;6286237

It's defo worth doing if you meet the criteria and lots of people will. … It's defo worth doing if you meet the criteria and lots of people will. Some people get the basic Freeview package installed for free, others pay £40.It looks like you have to be over 75 AND/OR on certain benefits to qualify, but they seem to change the goalposts.First, they said my mum had to pay £40, then they said it was free. Low take up and lots of boxes to shift??? Who knows?Check at ]http://www.helpscheme.co.ukVoted hot.My mum has just had a free Freeview box installed. If you need a new aerial, they will also install that for free if you are eligible or within the £40 basic package.My mum didn't, they just used a splitter which worked fine. It was a Goodmans box which gives a surprisingly good picture.They will come and sort you out even if your main TV is already switched over (ie you have Sky/cable/already have Freeview). Basically, they will upgrade ONE TV in the house.There's also a load of other options like Freesat PVR, Freeview PVR etc but you have to pay on top of the free option.Don't bother with the Sky option because it looks like they just pass on your details to Sky and I can't see any difference in price if you just signed up in your shopping centre.Finally, I know this offer might not be applicable to some people on here but don't forget to tell everyone you think might be eligible. This is paid for by our taxes, so it's about time we made sure this money-grabbing government gave us something back. :thumbsup:



This isn't quite right - we got this done. Basically Sky come and set you up as if you were having a new Sky install (dish, wiring, Sky+ box etc). They then let you have Sky+ for free for 2 months, after which the whole lot reverts to FreeSat through the Sky+ box (which can't be used as Sky+ unless subscribed to). No need to sign up to any of their contracts or anything like that.

Yeah, that is a good deal for Freesat from Sky. The stuff they sent my mum just had all the standard Sky stuff in it and didn't seem to mention the package you got, which for £40, is superb.

I have a feeling that there will be lots of great deals coming up - the switchover people will have targets to meet to justify their cost, ie at the end of the switchover, they will want to say they helped XXm people get digital TV for free or at a reduced cost and that it was all delivered on time.

That's why I think they initially said to my mum you have to pay £40, then said it was free. (probably having looked at a warehouse full of unshifted Freeview STBs!)

Anyway, the moral here is fill your boots, if the deal applies to you.

Great thank, no good for me but i will defo be telling my nan
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