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Thorntons sale up to 70% off
Thorntons sale up to 70% off

Thorntons sale up to 70% off

Thorntons Sale up to 70% off

15 Comments

States 60% off on the site oO

Cold - they proved conclusively over the pre-Christmas period that you can trust neither Thorntons nor their prices.

Doubling the prices, then selling them at 50% off doesn't make a bargain - and, Thorntons, you've been rumbled.

i wouldnt put money on getting what you pay for. I paid for a festive hamper but got 2 chocoholics hampers sent instead. When they did turn up they were not the chocoholic hampers on the site , but corporate chocoholics hampers. The largest box of confectionary in it was a 650g box of toffee !!!. oh, and it was 10 days late and i paid for next day.( an the snow had sweet FA to do with it)
Edited by: "amancalledchip" 5th Jan 2011

I don't think the chocolate will melt in the heat it is getting.....;-)
Thorntons the DFS of the chocolate trade

amancalledchip

i wouldnt put money on getting what you pay for. I paid for a festive … i wouldnt put money on getting what you pay for. I paid for a festive hamper but got 2 chocoholics hampers sent instead. When they did turn up they were not the chocoholic hampers on the site , but corporate chocoholics hampers. The largest box of confectionary in it was a 650g box of toffee !!!. oh, and it was 10 days late and i paid for next day.( an the snow had sweet FA to do with it)



Sounds familiar. I think that this was the first time that I have an order substituted by something else rather than just being cancelled. As you say, the corporate hampers were not very chocolatey either.

Altogether, very disappointing.

Thorntons - a classic case of how to damage a brand without really trying.

Just putting stickers over the value hampers and calling them festive hamper! I`ll never buy from them again.

Thorntons let me down big time over xmas. I am still waiting for promised phone call from manager (I emailed them 3 times and phoned once). I'm afraid I am voting this cold, if only to warn others not to make the same mistake I made (and many others with me)

I ordered a personalised box of chocolates with a photo of my 2 children on the box for my dad, they delivered it to my old address even though I'd updated the account and the dispatch address was my address. They wasn't going to refund me until I pushed as it had been signed for, but if the person is expecting christmas gifts, who are they to know what's in the box?!

stephenashforth

Sounds familiar. I think that this was the first time that I have an … Sounds familiar. I think that this was the first time that I have an order substituted by something else rather than just being cancelled. As you say, the corporate hampers were not very chocolatey either.Altogether, very disappointing.



Same here too. Emailed a complaint but still waiting for a response. Extremely disappointed. Will never order from them again.

stephenashforth

Sounds familiar. I think that this was the first time that I have an … Sounds familiar. I think that this was the first time that I have an order substituted by something else rather than just being cancelled. As you say, the corporate hampers were not very chocolatey either.Altogether, very disappointing.



Same here too. Emailed a complaint but still waiting for a response. Extremely disappointed. Will never order from them again.

Voting cold.

NewbyCasa

Same here too. Emailed a complaint but still waiting for a response. … Same here too. Emailed a complaint but still waiting for a response. Extremely disappointed. Will never order from them again.



i rang them to ask for a refund as i wasnt happy that the biggest box in a chocoholics hamper was toffee, they have sent out 2x 550g continental boxes.FOC .

I think I may have been the only person to get a good deal. I bought the large christmas hamper and three of the chocolate figures were broken. I phoned customer services and they told me to keep the broken ones and they would send replacements. A few days later I received another large christmas hamper instead of the figures.

Madeline, how lucky is that! Glad someone got a good deal at least.
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