Three (3) home signal, for those who don’t get signal indoors.
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Three (3) home signal, for those who don’t get signal indoors.

70
Edited by:"thearbiter65"Found 24th Sep 2017
I was talking to a friend tonight who didn’t know about this. I’ve had mine for years.

For some reason, I get perfect signal everywhere with 3 except in my house. To cure the problem Three gave me one of these boxes, which connects to your broadband. No special apps or tricks needed, the phone just thinks it’s got full signal. You can receive calls as normal too. It just works.

Best of all it is free if you have a 3 contract

i have unlimited fibre broadband and don’t notice any drops in speed with this connected. Hope it helps someone
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70 Comments
Install Three inTouch, it lets you to make/receive calls and text on Wifi where signals are poor.
Does it just create a local cell that your mobile sees? Would it let other Three users in the vicinity get better signal at the expense of your broadband (and potentially your data allowance?)
Original Poster
No, you have to register the numbers you want to use the box. From memory think you can register 11 different numbers. Only have my wife and I on it though.
Original Poster
aaqeel6 m ago

Install Three inTouch, it lets you to make/receive calls and text on Wifi …Install Three inTouch, it lets you to make/receive calls and text on Wifi where signals are poor.



You're right, but this does away with any app. You just use the phone in a normal way. I prefer it to having yet another messaging app to check.
aaqeel15 m ago

Install Three inTouch, it lets you to make/receive calls and text on Wifi …Install Three inTouch, it lets you to make/receive calls and text on Wifi where signals are poor.


Didn't work for me.
Is this for monthly contracts only or available for PAYG? And how do you get one?
thearbiter6513 m ago

You're right, but this does away with any app. You just use the phone in a …You're right, but this does away with any app. You just use the phone in a normal way. I prefer it to having yet another messaging app to check.

If you have iPhone or some android models you can also set WiFi calling so no app needed either... that said I also have signal boost at home too
So i ring them to ask for this? Does it work with 12 month SIMO contracts?
I think they may have stopped doing these. I called them last month for one but she didnt know what i was talking about and suggested i switched on wifi calling.
I had a carp sugnal with a new three comtract. Having had the same issue and solution with ee in the past I rang three and asked for one of these. They told mento use their wifi app which was carp as our house is covered my multiple routers and the call would not pass from one to another so I asked for one again and was told they no longer offer them because they have been superceeded by the wifi app. I was pretty insistent and in the end they let me have free cancellation as they said even if I bought a second hand one of these from ebay I would not be alllowed to set ti up to work with my number.
Edited by: "m1chaels" 24th Sep 2017
m1chaels28 m ago

I had a carp sugnal with a new three comtract. Having had the same issue …I had a carp sugnal with a new three comtract. Having had the same issue and solution with ee in the past I rang three and asked for one of these. They told mento use their wifi app which was carp as our house is covered my multiple routers and the call would not pass from one to another so I asked for one again and was told they no longer offer them because they have been superceeded by the wifi app. I was pretty insistent and in the end they let me have free cancellation as they said even if I bought a second hand one of these from ebay I would not be alllowed to set ti up to work with my number.

Yeah I bought one from eBay and they wouldn’t fix it to work for me. I alway quote the make it right campaign they run and ask how they will make it right..
it only work for 3g Signals not 4g. Same Box available from EE as well free of cost. I am using Both for separate Contracts.
Yes other users in the vicinity also get signals and box works for them as well.
If you are using multiple APs and a proper phone ie Android then use "Wi-fi Roaming Fix" app to to auto switch to strongest wi-fi signal in your house. I have used Three femtocell in the past which was ok but only for numbers registered against it and only 3g. Three wifi app hit and miss as messages ended up in different storage to usual messages for example. Wi-fi calling works well. I find android phones (Honor 6x currently - bargain!!) wi-fi performance/range is far better than 5s,6 and iphone7 in this house and out in public.
Edited by: "riggercom" 25th Sep 2017
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SAM_Londn3 h, 8 m ago

it only work for 3g Signals not 4g. Same Box available from EE as well …it only work for 3g Signals not 4g. Same Box available from EE as well free of cost. I am using Both for separate Contracts.Yes other users in the vicinity also get signals and box works for them as well.

What's the link as I can't find anything for EE?
I don’t have a Three contract nor I’m planning to get one anytime soon can I get one just to store in my cupboard with BT, Talk Talk and Sky boosters
kford19843 h, 45 m ago

What's the link as I can't find anything for EE?


Same. I even asked if such a device existed when Ii renewed my contract and they said no!
19DembaBa191 h, 7 m ago

I don’t have a Three contract nor I’m planning to get one anytime soon can …I don’t have a Three contract nor I’m planning to get one anytime soon can I get one just to store in my cupboard with BT, Talk Talk and Sky boosters

Of course with that statement, Three are going to give it to you for free.
I've found Three's signal to be almost non-existent indoors and binned them in favour of EE. Their wifi calling app is rubbish.
They actually said I'd have to have this when joining them a few years back because I live in a poor signal area. It works a treat! I must have a mk1 because mine looks nothing like the one in the picture.

As others have said, you have to register all the numbers you want on it which is no big deal, new numbers work pretty much instantly.

One word of caution; when you leave or even threaten it, you'll be told that you have to send it back and that it needs to be in "as new condition." Or its £75 from memory

Definitely available on 12 month, sim only.
Edited by: "slipd" 25th Sep 2017
slipd21 m ago

They actually said I'd have to have this when joining them a few years …They actually said I'd have to have this when joining them a few years back but I live in a poor signal area. It works a treat! I must have a mk1 because mine looks nothing like the one in the picture.As others have said, you have to register all the numbers you want on it which is no bug deal, new numbers work pretty much instantly.One word of caution; when you leave or even threaten it, you'll be told that you have to send it back and that it needs to be in "as new condition." Or its £75 from memory Definitely available on 12 month, sim only.


Thanks for that info really appreciated
hmm, I've filled in the form and submitted it but all i get after that is

"Adding users to your Home Signal service.
Thanks for submitting your details. Users will be added to your Home Signal service within 24 hours and we'll text you to confirm when it's done."

Oh well, will see what happens. Thanks OP
Tried ringing 333 and option 3 no good,actually “ how” do you get the box???
m1chaels8 h, 41 m ago

I had a carp sugnal with a new three comtract. Having had the same issue …I had a carp sugnal with a new three comtract. Having had the same issue and solution with ee in the past I rang three and asked for one of these. They told mento use their wifi app which was carp as our house is covered my multiple routers and the call would not pass from one to another so I asked for one again and was told they no longer offer them because they have been superceeded by the wifi app. I was pretty insistent and in the end they let me have free cancellation as they said even if I bought a second hand one of these from ebay I would not be alllowed to set ti up to work with my number.


I had exactly the same experience. They told me that they don't supply these now as they have been replaced by the WiFi app. I spotted these being sold on eBay, but I was told if I bought one, they would not set it up to work for my numbers. I eventually got a £20 credit on my account as I said I was going to look to buy a signal booster (the type that have an external antenna and an amplifier). Reading the other comments on here it looks highly unlikely anybody will be able to get one of these now.
matdey13 m ago

hmm, I've filled in the form and submitted it but all i get after that …hmm, I've filled in the form and submitted it but all i get after that is"Adding users to your Home Signal service.Thanks for submitting your details. Users will be added to your Home Signal service within 24 hours and we'll text you to confirm when it's done."Oh well, will see what happens. Thanks OP


Can you please share the link so that I can also submit the form thanks
If you use an iphone, you don't actually need these boxes anymore (I used to have one too). Network settings for Three were updated last year to allow wifi calling directly through the iphone 'phone' app, just like making any other call (without the need for the threeintouch app). So if your mobile signal is too low (or non-existent like mine) it'll show 'three wifi' as the network on your phone and route calls/texts over your broadband - the home signal box did the same thing, you just don't need it anymore as apple finally brought wifi calling into iOS. I'm pretty sure android has the same feature too.
tohslaed11 m ago

I had exactly the same experience. They told me that they don't supply …I had exactly the same experience. They told me that they don't supply these now as they have been replaced by the WiFi app. I spotted these being sold on eBay, but I was told if I bought one, they would not set it up to work for my numbers. I eventually got a £20 credit on my account as I said I was going to look to buy a signal booster (the type that have an external antenna and an amplifier). Reading the other comments on here it looks highly unlikely anybody will be able to get one of these now.


Virtually none of those type of repeaters are legal to use so don't buy. You can land yourself in serious trouble!
Nathey_Shaw3 m ago

If you use an iphone, you don't actually need these boxes anymore (I used …If you use an iphone, you don't actually need these boxes anymore (I used to have one too). Network settings for Three were updated last year to allow wifi calling directly through the iphone 'phone' app, just like making any other call (without the need for the threeintouch app). So if your mobile signal is too low (or non-existent like mine) it'll show 'three wifi' as the network on your phone and route calls/texts over your broadband - the home signal box did the same thing, you just don't need it anymore as apple finally brought wifi calling into iOS. I'm pretty sure android has the same feature too.


Android has had it baked into the core OS for years but carriers need to support it and are only just doing so in some cases.
alexjameshaines5 m ago

Android has had it baked into the core OS for years but carriers need to …Android has had it baked into the core OS for years but carriers need to support it and are only just doing so in some cases.

Thread is for Three, support was rolled out by Three last October. It isn't a 'repeater'.
alexjameshaines7 m ago

Virtually none of those type of repeaters are legal to use so don't buy. …Virtually none of those type of repeaters are legal to use so don't buy. You can land yourself in serious trouble!


Seriously, who is going to know or even check?

We have to have these at some of our offices as no network works. Networks turn a blind eye to it as all they do is improve their coverage.
I used Three for a few years and thought that the signal was good because I got 3G just about everywhere, but calls and texts were terrible.
I eventually teased a box from them which they reluctantly sent me and it kept resetting itself.
I was supposed to send it back to them but binned the thing instead and switched networks.
Years ago three turned off the 2g. A commercial decision they will come to regret.
That's why it can be crap in buildings
That and the fact you can't haggle with their Indian staff it depends on if the computer says you can have unlimited data for 16.
Original Poster
They still advertise home signal on their website, so I imagine it is still live.

Phone 333 and discuss with them. Personally, I had no problem getting one, but that was a time ago.
With WiFi calling surely this is useless? iOS and android has it and 3 supports it.

No need for an app not a box.
jrw12 m ago

Seriously, who is going to know or even check?We have to have these at …Seriously, who is going to know or even check?We have to have these at some of our offices as no network works. Networks turn a blind eye to it as all they do is improve their coverage.


ofcom.org.uk/pho…ers

I would highly suggest that your business decision maker checks the legality of what they are using as ofcom does enforce it and so do the networks. It's one of the same reasons these FEM2CELL have to be registered before use.

They don't just amplify the good signal but also the noise - this is one of the bad reasons for them. Can also cause further problems to digital TV signals.

Using this or similar would be much better -> ee.co.uk/bus…ns/
Edited by: "alexjameshaines" 25th Sep 2017
My three signal at home is rubbish. How do I get this ?
Edited by: "unhappybunny" 25th Sep 2017
tohslaed35 m ago

I had exactly the same experience. They told me that they don't supply …I had exactly the same experience. They told me that they don't supply these now as they have been replaced by the WiFi app. I spotted these being sold on eBay, but I was told if I bought one, they would not set it up to work for my numbers. I eventually got a £20 credit on my account as I said I was going to look to buy a signal booster (the type that have an external antenna and an amplifier). Reading the other comments on here it looks highly unlikely anybody will be able to get one of these now.


Just so you are aware installing and/or using these is illegal that does not mean I would not do it but three should have told you this.
They have stopped issuing these. I do not get any signal at all in my house. I have to use Three wifi calling for calling or receiving calls. I also got Three to reduce the cost of my monthly payment due to not receiving the service that I was paying for.
Three only support wifi calling on handsets sold directly from them.
My wife has the S7 Edge, purchased elsewhere, and it has no wifi calling option in the settings, and the software is up to date.
She has no signal indoors, thus has to run the 3 intouch app, which uses the wireless connection from our router, this isn't ideal as by using the app you lose features such as call blocking.
It also means she can't access the Wuntu app as that doesn't work with a wifi connection.

Think she'll be glad when her contract ends so she can jump ship to O2 as that and Vodafone seem to be the only networks that give a true indoor signal..... oh, and we moved house, so the network came with her.
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