Unfortunately, this deal is no longer available
637° Expired
48 Three 5G Sim Only - Unlimited Data, Minutes and Texts for £16pm (£72 cashback - effective £10pm - 12mo) £192 @ fonehouse
Mark Team Member
Joined in 2006
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Posted 21st Jan 2022
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A very nice offering for unlimited 5G data here on a 12-month contract. Cashback is required to get the effective cost down to £10 per month, but the process is relatively straightforward and provided you set yourself some reminders, you should be good.
Unlimited data, minutes, and texts for £16 per month on a 12-month contract. The £72 cashback drops the effective cost down to £10 a month
Claiming Cashback
It’s super simple to claim your cashback. There aren’t too many steps, you just need to understand when to claim. All that’s required to submit a cashback claim is your network bill and your Fonehouse account. The first email you receive from us will be a validation link to this account. Click this as soon as you receive it and set a password for your new Fonehouse account. When you want to claim cashback, just login into your account and click the button titled ‘Claim Cashback’ in the bottom left corner.
You’ll see a cashback form appear on screen. This asks for your order number, name. email address, date of birth, network, telephone number and bill date. You’ll also need to include a PDF download of your relevant bill, make sure you keep reading to find out which dates these are. All you need to do is enter the details given when you placed the order and submit your claim. You’ll get an email shortly confirming your claim has been submitted successfully and our finance team will get to processing it within 14 working days.
If you have any issues when trying to claim, you will need to contact customer services who will be able to help rectify the problems. Send an email to support@fonehouse.co.uk with your PDF bill attached and all the details needed on the claim form. It’s important you do this last step in case it’s a simple fix with changing some details that you’re entering.
12 Month Redemption Cashback Claim Dates
Depending on which contract you have taken out, your claim dates may differ slightly. One thing that doesn’t change at all is how the cashback is claimed. Please read the above section for information on how to claim. You will only have a SIM-only 12-month contract, we don’t currently offer this length for handset plans. The shorter the contract, the higher the price is. We like to ensure that our deals are as affordable as possible to keep our customers happy.
Redemption cashback has to be claimed in 5 equal installments. For anyone on a 12-month contract, you will need to submit your PDF network bill in billing months 3, 5, 7, 9 and 12. You must submit a claim within 60 days of receiving the bill or you risk missing out on the claim. We do suggest putting a reminder in your phone so that you’re able to keep up with these savings. If you claim outside of this 60 day period then you risk not having payment of cashback.
Once you have successfully submitted your claim, you will receive an email letting you know it will be processed. The Fonehouse finance team will process the submitted claim within 14 working days and pay the installment within 21 working days if accepted.
Reasons for rejection
Any claim will be rejected if it’s submitted outside of the 60 day period. There is no chance for this to be contested. We suggest that customers submit their bills as soon as they receive them from the network in order to avoid this issue. It also gives you a lot more time to solve any other potential issues that arise.
We only pay cashback to customers who are up to date with their network bills. If you are behind on bills, we cannot pay you until it is resolved. Customers who have been disconnected from their network will have orders and cashback cancelled. You will need to have a new, completed order with cashback if you want to continue.
We set our cashback specific to the deals we have on our website. When these deals are changed by the customer or the network, the cashback is affected. We highly suggest not changing your tariff if you want to receive the cashback extra as we will be forced to withdraw any cashback offers if this happens. If you are unsure of any changes to your contract, please contact Fonehouse directly.
When you’re submitting your cashback form, you’ll be asked for a few details. If these do not match what we hold on your order, the cashback claim will be rejected. It’s super easy to avoid this issue as you can update your details with Fonehouse directly. If you need to change anything, simply get in contact with us and we can help.
Cashback can also be rejected if the wrong bill is submitted. As long as you follow the above cashback claim dates, the bill will be correct. Just double-check that the bill date you enter on the form matches the date shown on the network bill.
Customer Service
Unlimited data, minutes, and texts for £16 per month on a 12-month contract. The £72 cashback drops the effective cost down to £10 a month
- Unlimited Data (5G)
- Unlimited Minutes
- Unlimited Texts
- 12 Month Three New Contract
Claiming Cashback
It’s super simple to claim your cashback. There aren’t too many steps, you just need to understand when to claim. All that’s required to submit a cashback claim is your network bill and your Fonehouse account. The first email you receive from us will be a validation link to this account. Click this as soon as you receive it and set a password for your new Fonehouse account. When you want to claim cashback, just login into your account and click the button titled ‘Claim Cashback’ in the bottom left corner.
You’ll see a cashback form appear on screen. This asks for your order number, name. email address, date of birth, network, telephone number and bill date. You’ll also need to include a PDF download of your relevant bill, make sure you keep reading to find out which dates these are. All you need to do is enter the details given when you placed the order and submit your claim. You’ll get an email shortly confirming your claim has been submitted successfully and our finance team will get to processing it within 14 working days.
If you have any issues when trying to claim, you will need to contact customer services who will be able to help rectify the problems. Send an email to support@fonehouse.co.uk with your PDF bill attached and all the details needed on the claim form. It’s important you do this last step in case it’s a simple fix with changing some details that you’re entering.
12 Month Redemption Cashback Claim Dates
Depending on which contract you have taken out, your claim dates may differ slightly. One thing that doesn’t change at all is how the cashback is claimed. Please read the above section for information on how to claim. You will only have a SIM-only 12-month contract, we don’t currently offer this length for handset plans. The shorter the contract, the higher the price is. We like to ensure that our deals are as affordable as possible to keep our customers happy.
Redemption cashback has to be claimed in 5 equal installments. For anyone on a 12-month contract, you will need to submit your PDF network bill in billing months 3, 5, 7, 9 and 12. You must submit a claim within 60 days of receiving the bill or you risk missing out on the claim. We do suggest putting a reminder in your phone so that you’re able to keep up with these savings. If you claim outside of this 60 day period then you risk not having payment of cashback.
Once you have successfully submitted your claim, you will receive an email letting you know it will be processed. The Fonehouse finance team will process the submitted claim within 14 working days and pay the installment within 21 working days if accepted.
Reasons for rejection
Any claim will be rejected if it’s submitted outside of the 60 day period. There is no chance for this to be contested. We suggest that customers submit their bills as soon as they receive them from the network in order to avoid this issue. It also gives you a lot more time to solve any other potential issues that arise.
We only pay cashback to customers who are up to date with their network bills. If you are behind on bills, we cannot pay you until it is resolved. Customers who have been disconnected from their network will have orders and cashback cancelled. You will need to have a new, completed order with cashback if you want to continue.
We set our cashback specific to the deals we have on our website. When these deals are changed by the customer or the network, the cashback is affected. We highly suggest not changing your tariff if you want to receive the cashback extra as we will be forced to withdraw any cashback offers if this happens. If you are unsure of any changes to your contract, please contact Fonehouse directly.
When you’re submitting your cashback form, you’ll be asked for a few details. If these do not match what we hold on your order, the cashback claim will be rejected. It’s super easy to avoid this issue as you can update your details with Fonehouse directly. If you need to change anything, simply get in contact with us and we can help.
Cashback can also be rejected if the wrong bill is submitted. As long as you follow the above cashback claim dates, the bill will be correct. Just double-check that the bill date you enter on the form matches the date shown on the network bill.
Customer Service
Prices may rise annually - full details here
Mobile contract providers tend to increase your monthly tariff by inflation - and exactly which measure depends on the network:
Three: a Fixed Annual Price Change, 4.5% this year.
O2: RPI plus 3.9%.
EE, Vodafone: Consumer Price Index plus 3.9%.
The date of the adjustment also varies by provider:
Three: April
O2: Announced in Feb, effective from April
EE: Announced in Jan, effective from March
Vodafone: Announced in Jan, effective from April
Three: a Fixed Annual Price Change, 4.5% this year.
O2: RPI plus 3.9%.
EE, Vodafone: Consumer Price Index plus 3.9%.
The date of the adjustment also varies by provider:
Three: April
O2: Announced in Feb, effective from April
EE: Announced in Jan, effective from March
Vodafone: Announced in Jan, effective from April
What is Sim only?
SIM only is just that, where you only pay for the minutes, texts, and data you use on your sim-card.
You will have to supply your own device i.e phone/tablet to insert the sim-card into, hence why it's called 'sim only'
Community Updates
Yes, they are as bad but very crucially their customer service is diabolical which completely kills any such deals for me.
I've always just assumed that the way they make their money is by taking advantage of the people that forget to put claims in?
The one I’ve have firehouse it says automatic cashback? Does that mean I don’t have to worry?
Yep, automatic redemption gets paid to you without any additional steps needed
Spot on.
Also,
I'm guessing that the more signups they 'create', the stronger fonehouse's bargaining position with the provider.
Serious question for those using the 3 network for hot-spotting.
I am frequently within the M25:
Is their data service/speeds/reception really as bad as comment's on htukd's seem to impl?
Yes, they are as bad but very crucially their customer service is diabolical which completely kills any such deals for me.
Yes.
I once read that cashback deals are pitched so that if you manage to make all claims the retailer makes nothing. If you think about it, if the average success rate is 75%, sell a million of these & that is £18 million, all with no major capital tied up in stock (phones) which is very attractive to lorry hijackers!
Unless the retailer folds (sorry I know I always point this out, but better folk have the full picture - it is unlikely with the big players, but it has happened before).
If you can't afford to live if the automatic cashback does not appear, think twice. If it were the same with redemption cashback, think long & hard, probably don't do it!
If cashback is a luxuries fund, we'll worth it, go for it (but research the retailer 1st).
Good point thank you fir bringing it up, may I ask which one folded?
They won't price match the cashback element, however they will match £16 per month.
Yes, you can!
There have been a couple. Have a read of this en.m.wikipedia.org/wik…_4u
D'oh! Does anyone know if I can still do this and make a saving, or am I too late?
Thanks!
I’ve taken this offer last year & yes out of 5 manual claims I’ve only put in/managed to get 2 claims so 2/5 claims I got money cashback.
Reason? Laziness, couldn’t be bothered, forgot to put claim in or late putting claim in etc…. So yeah these cashback offers hope/rely you on being inefficient/not on point so they keep most money/profits for themselves.
I think you get 60 days to claim. So check your dates, it might be late for one of the claims but you can still claim other/future ones since the claims are spread over the contract period
Wow seems a sudden and abrupt ending fir phones 4u… I wonder what happened to their sales?
Paid £6 p/m last year
BT explaining their inflation busting price rises with statement 'comes following a dramatic increase in data usage over the past few years' so that opened the gate that the rest will follow. Ha so we better believe that BT didn't see that coming, how on earth did their analysts failed to forecast this?
Three were best for worldwide roaming but scrapped ALL roaming so am out, gonna stick to a provider still offering free (read: included) roaming in Europe.
WHere does it say AUtomatic cashback? I am keen to know this, please. IFso, is it he full £72 auto cashback?
Ignore. Called them and was told Automatic cashback is only £25 payable after 90 days ! Quite a difference.
What is the timeframe for payments?
Thanks
Lorry hijackers? Really? The IMEIs will get blocked and they're pretty much useless (in Europe anyway).
Oh, i'm near Heathrow & have a great signal
Not a topic to discuss here (highly illegal), but they can be changed.
Assume the commission went to the administrator/liquidator - those owed cashback could apply, but likely to get pennies in the pound (whether that be 3 or 40, I have no idea).
Everyone must be aware that with any cashback (any type, TCB/Quidco/redemption/automatic), no matter what happens with it, you are liable, under the separate & legally enforceable airtime contract, to pay the full line rental to the network.
Sign up to a £50 for 24m contract with the promise of £600 cashback (effective of £25 monthly), if the £600 does not happen, you have no right not to pay the £50/mth. You can pursue the retailer for the £600.
Chiswick here , I best ask them to send back the SIM card and i will pack up here and relocate to Heathrow :)😜
THANK YOU so much for the reminder - I forgot to expect massive price cuts now that with Covid/WFH/etc. data usage on mobile has plummeted!
That is exactly what these data SIMs are for, but don't rely on 5G coverage