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Three introducing Unlimited Calls and Texts (Three to Three) + 1GB Internet, £15 a month, Starting From November!!!
Three introducing Unlimited Calls and Texts (Three to Three) + 1GB Internet, £15 a month, Starting From November!!!

Three introducing Unlimited Calls and Texts (Three to Three) + 1GB Internet, £15 a month, Starting From November!!!

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Not a bad deal if you chat quite a lot with three customers. Don't know if it includes phones. Should also include Skype

64 Comments

I'm all in come november then, this sounds like a good deal to me!

Original Poster

And don't forget...
(a) Half price on BB dongles
(b) 2000 extra minutes three to three minutes (a bit useless now ;-)
(c) Quidco money
(d) Accessory monnie..

With new phones like the N96 and the X1 Three seem to be picking up
MSN Messenger and flea bay for free too!

and now this tariff three for me all the way!

UNLESS.........its for pay as you go, like £15 bundle i cant see it going for, from 99.9% people i have spoken to, said 3 is *****

I have been with three for over 2 years now, yes they were sh*&t to begin with but now, no lost calls and signal coverage is as good as any. Customer service can be hit and miss sometimes but no worse than all the others.

Cold from me as it's 3 to 3 only, not x net.

I currently have £10 300 txt, 300 mins on Virgin and £7.50 5gb internet on 3 which seems a better deal.

Just my input, not flaming.

Original Poster

It can save you **** loads if you convince your friends to move to Three.

siliconbits;3160523

It can save you **** loads if you convince your friends to move to Three.



That will NEVER happen, good deals have been around for years if everybody is on the same network and nobody has ever managed to make it work.

i have renewed my contract with them, they are a lot better now, got a better deal than this but thats because ive been with them over 3 years now.
im good for raf if anybody needs it as well pm me (refer a friend and you get £30 each credited to your account)

Good until you have to deal with 3 'customer services'. Voted lukewarm.

If its only three to three with zero x-network ones unlike the current mix and match tariff then this is warm for me.

Wouldn't touch 3 with a barge pole due to their poor customer service and network coverage. Took over 25 calls and 4 failed repairs to get my faulty phone sorted and repaced with one that works . As they use an Indian call centre i had to repeat to them everything i had said in previous conversations regarding the problem.Very slow on the phone sorting things out and always getting put on hold for ages.They may be cheap but if you have problems and have to call them you will be tearing your hair out in frustration. The network coverage map on their website is a joke as there is nowhere near as much 3g coverage as their map shows.

KTF;3163672

If its only three to three with zero x-network ones unlike the current … If its only three to three with zero x-network ones unlike the current mix and match tariff then this is warm for me.



Got to agree with this, even if 95% of your friends are on 3 (very doubtful!) you'll still be making occasional calls to other networks and home phones, which is going to get very expensive very quickly, and when you take into consideration that you can take the mix and match tariff and get an extra 2000 3 to 3 minutes added on for free (hotukdeals.com/ite…es/), you'd have to be making a hell of alot of 3 to 3 calls for this to work out cheaper than mix and match.

starsparkle2311;3161125

I've heard that 3 is a load of carp! Suppose ot depends where you live … I've heard that 3 is a load of carp! Suppose ot depends where you live though. ;-)



they're just as bad as orange

You don’t really have a problem with Three until you require support from customer services.....Its only then you really wish that you never moved to Three. Customer service sadly is poor. Be warned it was only until I managed to get hold of the Glasgow call centre (very rear) my problem was resolved. Other wise I would have had to waste hours upon hours explaining the problem and getting nowhere fast.

Been with them for almost 4 years now... was waiting for 3g to kick start but I was one of the early adopters and never looked back.

Internet is fast. I get 3.5G in urban areas (and I travel a lot)
No call drops, ever.
Better than T-Mobile coverage (the other operator I've used)
Better than Vodafone coverage (work phones)

They've supported and advocated skype, msn for donkeys years when vodafone, etc are just waking up and partly supporting some services.

3 are shocking see my posts on MSE

starsparkle2311;3161125

I've heard that 3 is a load of carp! Suppose ot depends where you live … I've heard that 3 is a load of carp! Suppose ot depends where you live though. ;-)



Can i suggest people only post comments such as this if they have used the service,

having travelled the UK a lot i find three very good, especially when they are so much cheaper than Orange/Voda/O2

I'm told they roam to other networks when in weak/no signal areas and as Orange normally only works in our offices i believe this is who they roam to as i get a good signal here when Voda/o2 and tmobile have zero coverage.

Compare like with like though, i'd have higher expectations if they were charging me £35+ a month

I want to vote this hot but I have had nothing but trouble with 3 since I took out my contract earlier this year so I just won't vote...

As someone who was on 3 from 2001-2002, and then again from mid-2006 until the present day, allow me to hammer in some facts and a bit of personal opinion:

The 3G coverage is better than any other operator's 3G coverage. This means you'll get fast data and better call quality more often than you would with any other network. They got HSDPA switched on before the others, too.

The 2G coverage is provided by Orange. They have generally better 2G coverage than any other network, having invested serious money in their 1800MHz network in the late 1990s.

It's not great when you're in an area with weak 3G coverage. Frequent rolling between 2G and 3G tends to crucify handset battery life and, if you're in the middle of a call, it'll probably cut you off. But these areas are rare. The motorway network, main rail routes, towns and cities -- all solid 3G coverage. If you're in the middle of nowhere, with no 3G coverage, your phone will just sit on Orange's 2G/EDGE service and, other than data being a bit slower and some areas of 3's content portal not working, you'll be none the wiser.

3 have driven innovation in the market for the past few years. Unlimited data, supporting internet services like Skype and MSN Messenger on handsets, USB data dongles. 3 were first. The rest of them have only started doing such things recently -- and at considerable expense.

I've never had any billing problems with them, which is more than I can say for other providers I've been with. The My3 website allows you to track your call use in real-time and see and interrogate your bills -- something Orange never seemed to manage to get working properly in the 10 years I spend with them.

General customer services is a bit ropey. They're always well meaning people and almost intolerably polite and friendly. For simple administrative requests, they're fine. But if it's a problem, particularly a technical one, things can become quite sticky quite quickly.

For problems that drag on too long or just become too frustrating to deal with, 3 have a customer-facing "Executive Office". An e-mail to them with details of the concern will generally have you on the receiving end of a customer services supremo who'll get a resolution to your problem there and then.


So. Would I recommend 3? Yes, pretty much.

Been with 3 since Feb 2008... their reception and quality is C*ap!! I have never been on a call more than 15 to 20 minutes ... and shows me "Connection Error". Happens everywhere not just at home or office. They are cheapish mobile network and you can't expect better quality from them! Its not about plan and price.. its about quality as well.

I have O2 as well, one of the best imo! Would recommend anyone to start with O2... if you want something cheapish.. go with 3 and don't moan about it later! The same with theri s**t mobile broadband... why on the earth would they call it a broadband when the connection is bad than a dial up!!

I am just looking forward to get away from them.... O2 sounds better to me..!!

I was with three in 2003 and they were bad then i left and went to another network and tried three in 2007 and they were shockly worser customer service is based in india, you can hardly understand them, i left them as i wanted to speak to uk call centres i.e. o2, vodafone, orange, t-mobile, virgin mobile

Please avoid this network also 99.9% of customers are not on three so it would be a bit hard to use those free mins and texts suggested

I'm with three and their network coverage is excellent, however they are a real let down when it comes to customer services and also sneaking on add on packages when you first sign up with them. I think if three adopted the same telephone support as t-mobile they will be on to a winner, but instead adopt the attitude of offering good initial deals and very poor support once you're tied into the contract. However, if you don't mind phoning a customer service centre where you have to repeat yourself about 10 times to get someone to understand you then I think three could be a good option for you. You've been warned though.

I've been with three for about 5 years. I have also been on annual contracts with o2, orange and virgin. Out of them all three is definitely the best.

o2 were by far the worst. They were utterly useless, their website was **** and I was unable to check how many minutes I had left. The result of this is I'd keep overspending, sometimes by large amounts. They told me to rely on the call timer on my phone however if my was switched off, the call timer had a habit of not working properly.

Three are a different world altogether. You can check your minutes, broadband usage etc in almost 'real time' and online on your phone without even having to dial a number. Even orange are useless here as their minutes thing doesn't update until a day or so.

Throughout those fives years with three I've also been able to check the news on my phone at one point even all the football scores for free. The other networks all charge for this.

Yes the indian customer services can sometimes be difficult to understand but they are very helpful most of the time and to be honest I find it much harder to understand scottish people.

And lastly, over the years three have normally offered twice as many minutes as other networks at almost half the price. That is a major saving for someone who uses their phone a lot.

I have a great deal of praise for three. however be wary when buying a mobile broadband dongle. If you find it has a fault, particuarly straight out of the box you will have to ring 500 to resolve it. Unfortunately this is a chargable call. Three have recieved many complaints about this because it is very unfair. You buy a broadband dongle, it doesn't work out of the box and bang you have to pay a shitload to resolve the fault which is no fault of your own.

sotomonkey;3164918

I've been with three for about 5 years. I have also been on annual … I've been with three for about 5 years. I have also been on annual contracts with o2, orange and virgin. Out of them all three is definitely the best.o2 were by far the worst. They were utterly useless, their website was **** and I was unable to check how many minutes I had left. The result of this is I'd keep overspending, sometimes by large amounts. They told me to rely on the call timer on my phone however if my was switched off, the call timer had a habit of not working properly.Three are a different world altogether. You can check your minutes, broadband usage etc in almost 'real time' and online on your phone without even having to dial a number. Even orange are useless here as their minutes thing doesn't update until a day or so.Throughout those fives years with three I've also been able to check the news on my phone at one point even all the football scores for free. The other networks all charge for this. Yes the indian customer services can sometimes be difficult to understand but they are very helpful most of the time and to be honest I find it much harder to understand scottish people.And lastly, over the years three have normally offered twice as many minutes as other networks at almost half the price. That is a major saving for someone who uses their phone a lot. I have a great deal of praise for three.



I'll second that - have also been with them for years.

Can I also add that "3 Like Home" works great - I was able to use my phone in Sydney to call and text home to the UK using my inclusive minutes at no extra cost.

I would have no hesitation in recommending them.

I been with 3 for about 5 years and until this year I had never had a problem. My problem is the handset which was sent for repair twice only to be returned with the same fault. Last week I spoke to them telling them it still wasn't right and was told to send it in for repair again. This i did and as company policy is to replace the handset on the third repair they did so. All seems well and good you may say, my main problem was with their overseas customer service centre, then I discovered you can chat to them online from 10am to 10pm.. For some reason with it written down they seem to understand alot more and get things sorted quicker. My new phone arrived but the idiots had not returned my battery, so once again i went on chat and requested my battery be returned. Sure enough that also came back.
Like i said this is the first problem i have had in 5 contracts with them so Im pleased it was eventually sorted out, I am due for upgrade in 3 months and will be more than happy to stay with 3. Now I know chat is easier than a phone call and means there is no confusion as to what is being said.
Hot from me

Just cancelled my 3 contract after 2.5 years - can no longer get service since the o2 switch off - and has taken them 4 months and many hours of repeating myself on phone to eventually get there. Customer service is absolutely appalling - wouldnt recommend them to anyone - shame as they do do fantastic deals and are reasonably priced - but pointless if you get no service or are always losing signal! :x

im on 3 never had a problem, and with planet 3 you can check your used minutes, call plan etc. you also get a txt when you nearly used al your minutes. it's good

Always thought 3 were bad on reception and load of missed calls, until I took out a contract in Feb, very rarely get a missed call, no hissing and always crystal clear, plus you get free msn messenger, which is wicked.

It's also worth mentioning that three operate a 'flatrate' on calls to other mobile networks. I believe they charge 12p/min to mobile phones when you run out of free minutes.

Gone are the days of going over your minutes on orange et al and being charged around 40p/min to call a mobile on another network.

I think the skype feature is awesome though. I have a friend who rings india a lot and he used to buy a callcard and dial an 020 number to access the service, using up his 'free minutes' in the process. With three he can just use his 5000/month skype minutes to dial india directly through skype for about 5.4p a minute.

I dunno I just find the whole skype thing quite call even though I dislike th propriatry nature of skype.

I had a 3 contract about 6 years ago and critisised the connection and amount of lost calls. Having been with O2 since I took out another 3 contract in March and was pleasently surprised that I have lost very few calls since. I have since took out another contract for a family member. The Indian Call centers are sometimes hard work but that may be common with other companies that use these call centers not just 3. My original phone went faulty in the 14 day period and was replaced by a better handset.

I appreciate that network coverage is not 100% but all in with what you get for say a minimum £15, free minutes/texts; skype; messenger; planet 3 etc etc 3 offer good deals in comparison to other networks at the same cost. As far as the free calls to other 3 users well unless you know what network the person you are dialling is on you could end up paying more.

chr15b;3164137

Can i suggest people only post comments such as this if they have used … Can i suggest people only post comments such as this if they have used the service, having travelled the UK a lot i find three very good, especially when they are so much cheaper than Orange/Voda/O2I'm told they roam to other networks when in weak/no signal areas and as Orange normally only works in our offices i believe this is who they roam to as i get a good signal here when Voda/o2 and tmobile have zero coverage.Compare like with like though, i'd have higher expectations if they were charging me £35+ a month


Same here!

been with them a long time, travelled across the country, trains, etc and NEVER EVER been out of coverage while client and company phones have always lost coverage for most of the train journeys and sometimes on the the road.

steviewire;3165900

I had a 3 contract about 6 years ago and critisised the connection and … I had a 3 contract about 6 years ago and critisised the connection and amount of lost calls. Having been with O2 since I took out another 3 contract in March and was pleasently surprised that I have lost very few calls since. I have since took out another contract for a family member. The Indian Call centers are sometimes hard work but that may be common with other companies that use these call centers not just 3. My original phone went faulty in the 14 day period and was replaced by a better handset.I appreciate that network coverage is not 100% but all in with what you get for say a minimum £15, free minutes/texts; skype; messenger; planet 3 etc etc 3 offer good deals in comparison to other networks at the same cost. As far as the free calls to other 3 users well unless you know what network the person you are dialling is on you could end up paying more.


The problem back then was the cheap phones they were giving out.

I have always used Nokia's since day 1 and did the same thing on 3. They gave me a **** LG that I sold day 1 and bought an expensive Nokia phone (3G phones used to be quite expensive back then) and didn't have any trouble while my mates with LG phones had to reboot them all the time and had no coverage when I had 3 bars on my Nokia - this is in London.

Banned

That code dont work btw, the 2000-3 to 3 minutes.

I think everyone slating 3 should suck it up and continue to pay over the odds on vodafone or something. Allot of people are and have used 3 who have had no problems with their service. They've been helpful when ive called them in the past and their prices are much cheaper then their competitors. For example,

I get:
1100 X net mins
2000 3 to 3
300 3 to 3
50 video minutes
Free voicemail, skype, ebay, google, msn, yahoo

For £25

I also went Rome recently, and was able to use, make and recieve calls WITHOUT any extra charges. The minutes i made calls with just got deeducted from my allowance. T-mobile charged me like 60p for everytime someone called me and got diverted to my voicemail after ringing, regardless of whether they left a message or not or whether i checked it or not. Daylight robbery

I got £80 quidco cashback, £20 accessorie voucher, a phone that was worth £250 at the time and its all working out to be around £20 a month, and im not even including my RAF £30 discounts, overwise it ends up near £10 a month, and if i include handset costs then its as good as them giving me minutes for nothing. Not just on price, but their systems and net speed etc seem good too and ive got T-mobile, o2 and orange and their customer service have on occasions been rude/unhelpful at times to me too!!!

i'm with 3 mob + bb.
If they keep their prices low like they do then i will stay with em.
Seems to me people r 4gettin we r in a c crunch.
4 people who send faulty eq 4 repair it wouldn't hurt 2 include a note to detail the fault 2 the repair centre.
Their c centre may be a bit poor but at least the agents are always polite and curteus imo

Original Poster

I'd like to share my own experience with you since I am the OP and got vested interests in Three since I just moved with them. While their tariffs are absolutely beyond reproach, it is a matter of "getting what you paid for". I commute to London through Paddington using FGW and I ALWAYS have problems connecting or making calls from up to Southall, let alone access the internet. The Nokia 6220 phone I've got tends to freeze and reboot by itself a LOT, once every couple of days on average. But with free internet and Skype minutes, I agree that they are still miles ahead of the competition when it comes to value for money. Mind you though, the iPhone now comes with Fring.

Three is best network around if you live in London and surrounding areas. I am being with Three for last 4 years. Never had a problem, and got the best deals in latest phones as upgrades.
Regarding cutomer services I would say they are best. I have problem in understanding Indian english accent but they are very courtious. I have horrible experience of O2, Orange which kept me waiting for 1 hour for simple tariff change. Even I cannot see my current usage on both networks and have to wait for 24 hours to get updated information.
Also, this is the only 3 network where dodgy cash back deals were not available as network didnt promote these. We all know what happens to loads of O2, Orange and Vodafone customers as these networks provided commissions.
I think time is the best judge of any company, and with improvement in network its 3 is the best, atleast to me.
Even I commute to London using FGW, its the same with my vodafone work phone. Calls get disconnected when ever train moves under a flyover or tunnel.

I've been with them for about 18 months now. Overall pretty happy especially now that data works when roaming onto Orange (there was a time it didn't work at all).

I'm spending half my time back and forwards to Australia so to have the '3 Like Home' feature while I'm over there is excellent - it's so useful being able to use my phone as if I'm in the UK. Just be careful not to roam onto another network.

Price is competitive. The services they provide are innovative. Skype is great. Unlimited data for a fiver, great. Never have a problem with reception (except at the current client I'm working at where I think I'm sat at the only dead spot in the whole building!). Customer service can be a bit hit and miss but for general queries they're fine. As someone else mentioned they have the Executive Office for problem resolution and they're pretty good - used them once.

Would I recommend them? Definitely.

just been doing my own like for like comparison to see who is actually cheaper here is my comparison based on 18 month contract @ £35 a month with Nokia N96

Orange:
Phone cost £99.99
750 mins
unlimited texts
Free magic number which you can call unlimited every six months for life
orange 2 for 1 wednesdays
100% UK call centres

Three
Phone cost:£199.99
750 mins
unlimited texts
100% call centres in India
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