Three Retention Deal £13 per month, AYCE Minutes & Texts, 8gb Data
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Three Retention Deal £13 per month, AYCE Minutes & Texts, 8gb Data

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Found 26th Jan 2016
Got an amazing retention deal on Three, £13 per month, AYCE Minutes & Texts, 8gb Data. Here's the twist give this number a call after you have given notice on your contract to fast track the process (it's a direct line in to retentions)

0800 358 7279
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Forgot to mention, it's a 1 month rolling contract as well!
This is a good deal you have managed to get for yourself but I doubt it's available to all Three users wishing to leave.
It'll go cold because it's a retention deal, but that's a good deal you got yourself there
Does it include any tethering?

I got the unlimited data with 12gb tethering deal contract for £18/month although it only includes 200mins (but that's all I use and would just use Whatsapp voice calling if I got close to it).

Still hot if you use the mins.
Trying to get this....will only give me 4gb at this price,

Edited by: "501MHZ" 26th Jan 2016
Shaydog

Trying to get this....will only give me 4gb at this price.


at least you can get through - I've been cut off three times lol
I got AYCE Minutes & Texts, 4gb Data for £9 on a years contract....good enough for me...:-)
Shaydog

I got AYCE Minutes & Texts, 4gb Data for £9 on a years contract....good … I got AYCE Minutes & Texts, 4gb Data for £9 on a years contract....good enough for me...:-)


good work
i gave up waiting on the phone after 10 minutes...
Good for you. I got sweet FA from their retentions team yesterday and will be moving to Life Mobile instead.
Three are very hit and miss with their retentions these days.
Yes my deals does include tethering as well. I anticipated it would go cold but just wanted to take the opportunity to share the phone number really. That £9 deal is excellent too!
Got 4gb Data unlimited minutes = £9 , 12 month contract . Could not get 1 month, or any other offer like 8gb etc .
cartergaz

Got an amazing retention deal on Three, £13 per month, AYCE Minutes … Got an amazing retention deal on Three, £13 per month, AYCE Minutes & Texts, 8gb Data. Here's the twist give this number a call after you have given notice on your contract to fast track the process (it's a direct line in to retentions) 0800 358 7279



They weren't so obliging when I called them - £24 a month 12 month deal daylight robbery!
Wouldn't give me anything off my unlimited everything plan at £25 which isn't in contract anymore, has anyone been lucky enough to get a discount on unlimited everything plan ????
cartergaz

Forgot to mention, it's a 1 month rolling contract as well!



Out of curiosity, what tariff were you on before and how long had you been on that tariff?
Just called up the number in the letter and they offered 4GB/AYCEM&T for £12. They claim they couldn't do better despite there being three contracts in this house and both my parents that I would take with me if they don't keep me happy...it did drop it from £20 though.
Edited by: "leeeastham" 26th Jan 2016
leeeastham

Just called up the number in the letter and they offered 4GB/AYCEM&T for … Just called up the number in the letter and they offered 4GB/AYCEM&T for £12. They cliam they couldn't do better despite there being three contracts in this house and both my parents that I would take with me if they don't keep me happy...it did drop it from £20 though.


i got this one too. to be honest I'm more than happy with that deal. I suspect had i requested my PAC code i could have got more for more but to be honest I don't have any friends anyway so won't need the AYCE minutes and Texts :-)
leeeastham

Just called up the number in the letter and they offered 4GB/AYCEM&T for … Just called up the number in the letter and they offered 4GB/AYCEM&T for £12. They claim they couldn't do better despite there being three contracts in this house and both my parents that I would take with me if they don't keep me happy...it did drop it from £20 though.



Is that a 12 month contract?
jimmyn

Is that a 12 month contract?


Yes. To make matters worse I decided to call back once my wife was home and sort all three of our accounts at once. Called back, waited 15 minutes for them to answer then wife decided to call 333 instead. She got through after another 15 mins so I stuipdly hung up as I was still waiting. I was told they had to put her through to a different department so we then waited another 30 minutes. Finally got through and they told her the systems were all down and we should call back in the morning. Totally unacceptable customer service.

Looking on Twitter shows a ream of unhappy customers who don't feel it's acceptable to have their package doubled in price at 30 days notice, in one case potentially 70% more! Three's party line is that it's not a price increase it's a phasing out of old packages for newer ones offering 'more options for voice minutes and data allowances, AYCE'. The only extras you get are free 0800 numbers, that I almost never call anyway, and unlimited texts, that I use less than 100 of a year. Many of us lose the free 3 to 3 calls (watch out if you move to a 200 minute package), which is 90% of my calls, and the true AYCE data including tethering, now reduced to your data max or 12GB on AYCE. Everything else is on the old packages, free 4G and Feel at Home included. This is nothing more than an enforced price hike if you don't get one of the above discount deals. I'm sure it will end up with OFCOM or OFT at some point if they aren't careful.
leeeastham

Yes. To make matters worse I decided to call back once my wife was home … Yes. To make matters worse I decided to call back once my wife was home and sort all three of our accounts at once. Called back, waited 15 minutes for them to answer then wife decided to call 333 instead. She got through after another 15 mins so I stuipdly hung up as I was still waiting. I was told they had to put her through to a different department so we then waited another 30 minutes. Finally got through and they told her the systems were all down and we should call back in the morning. Totally unacceptable customer service.Looking on Twitter shows a ream of unhappy customers who don't feel it's acceptable to have their package doubled in price at 30 days notice, in one case potentially 70% more! Three's party line is that it's not a price increase it's a phasing out of old packages for newer ones offering 'more options for voice minutes and data allowances, AYCE'. The only extras you get are free 0800 numbers, that I almost never call anyway, and unlimited texts, that I use less than 100 of a year. Many of us lose the free 3 to 3 calls (watch out if you move to a 200 minute package), which is 90% of my calls, and the true AYCE data including tethering, now reduced to your data max or 12GB on AYCE. Everything else is on the old packages, free 4G and Feel at Home included. This is nothing more than an enforced price hike if you don't get one of the above discount deals. I'm sure it will end up with OFCOM or OFT at some point if they aren't careful.


If you don't like it move, it's not a monoply. Leaving is the only thing that keeps these huge companies in check anyay. They don't offer you anything decent until you are about to go.....THIS IS A WAR!!!
Just tried my luck.. got the dreaded letter for my One Plan at monthly rolling £15.. stating the price will increase to £30 after 30 days!
The lowest I could get them down to for the OP deal was £16 (£11 off list price).. so that is unlimited mins/texts and 8gb data on monthly rolling contract.. have accepted for now.. will try again next month to get it down to £13!
Cheers OP for the heads up!
KKH
dvs

Out of curiosity, what tariff were you on before and how long had you … Out of curiosity, what tariff were you on before and how long had you been on that tariff?



I was on the original one plan, which had unlimited everything (including data and tethering). I know they are very keen to get customers off of this deal as some were using it instead of home broadband!
cartergaz

I was on the original one plan, which had unlimited everything (including … I was on the original one plan, which had unlimited everything (including data and tethering). I know they are very keen to get customers off of this deal as some were using it instead of home broadband!



And this was at a cost of £38 per month!
thanks for the number just got 4gb data unlimited calls and text £9 a month on 12 month contract
They'd only offer me 4gb of data on a 12 month contract for £13 a month.

£2 off for a massive reduction in data and fixed in again for 12 months, no thankyou
Just so you all know my partner and myself who are both on the One Plan at £15 with the discount got our letters yesterday. After reading about Three moving people on to the new tariff it turns out there is nothing you can do to stop them if you are out of contract. After accepting this I phoned Three and got put through to cancellations, not the retention department. The person on the phone said the best deal they can do is AYCE calls, texts & data with 12GB for tethering for the £33 minus the £3 discount just like it said in the letters. after calling his bluff and asking for my PAC Code he transferred me to the retention department, this is where you want to speak to someone. I ask what they were able to do if I stayed with them and after some long haggling with the girl going back and forward with her manager I was able to get AYCE calls, texts & data with 12GB for tethering for £20 on a 12 month contract. The best I could get for my partner who did not want to spend anymore than £15 per month was AYCE calls & texts with 8GB of data for the phone or tethering on a rolling 1 month contract. I tried my best to get them to give her AYCE data on the phone if she signed up for 12 months but they just could not offer it. Hope this helps.
cartergaz

And this was at a cost of £38 per month!



Was your original contract 1 month? I was told they could not move from 1 month to 1 month. Only thing they would offer was AYCE Calls, Text and 4GB Data for £11pm on 12 month.
I got this for £18 and thought that was good...damn!
I rang up and they offered me nothing so I got my PAC. I will ring them back tomorrow when this half price sim offer is over and see if they offer me anything this time.
If not I will be off.
Called today. I am on £15 per month for 200mins/AYCE data & text/4GB hotspot at the moment. Asked them to up my hotspot to 12GB and they wouldn't. Offered me AYCE everything plus 12GB hotspot for £20 on a 12 month. Still thinking about it, £20 BT deal looks tempting.
4748mh

Called today. I am on £15 per month for 200mins/AYCE data & text/4GB … Called today. I am on £15 per month for 200mins/AYCE data & text/4GB hotspot at the moment. Asked them to up my hotspot to 12GB and they wouldn't. Offered me AYCE everything plus 12GB hotspot for £20 on a 12 month. Still thinking about it, £20 BT deal looks tempting.


Just bare in mind that BT Mobile don't support Data Tethering at all.
maui

Was your original contract 1 month? I was told they could not move from 1 … Was your original contract 1 month? I was told they could not move from 1 month to 1 month. Only thing they would offer was AYCE Calls, Text and 4GB Data for £11pm on 12 month.


No It was a full 24 month contract prior to upgrading. Strangely I didn't even ask for a 1 month contract, they just offered this straight away.
cartergaz

Just bare in mind that BT Mobile don't support Data Tethering at all.



Thanks I didn't know that.
cartergaz

No It was a full 24 month contract prior to upgrading. Strangely I didn't … No It was a full 24 month contract prior to upgrading. Strangely I didn't even ask for a 1 month contract, they just offered this straight away.



​Thanks. I fought hard and settled with AYCE text calls and 4GB data for £9pm on 12 month contract.
They refused to do the offer you had, which figures seeing your contract was originally 24m vs my 1m rolling!
I just rang back and got 8gb data and AYCE calls and texts for £18 + I was given unlimited 3to3 calls???????? At least it keeps me with Three ,and I can always see what they offer in a couple of months time.
I just got the AYCE mins,texts and 8gb data for £18 .. no 3 to 3 calls or anything like that.

30 day contract
I hate calling three's customer service and talking to someone on the other side of the world with an accent I struggle to understand.
Shaydog

I got AYCE Minutes & Texts, 4gb Data for £9 on a years contract....good … I got AYCE Minutes & Texts, 4gb Data for £9 on a years contract....good enough for me...:-)


Paperwork came through and its £11 pm...errrrr what.....?

Can't be bothered arguing over £2 pm....oh well..still a good deal.
Edited by: "501MHZ" 30th Jan 2016
Eventually after a few phone calls and on the last one I said I'll have my pac code - I got AYCE calls / AYCE txts / 8GB data on 30 day contract for £16 a month. I was paying £15 a month before on 30 day one plan
nightyard

I just got the AYCE mins,texts and 8gb data for £18 .. no 3 to 3 calls or … I just got the AYCE mins,texts and 8gb data for £18 .. no 3 to 3 calls or anything like that.30 day contractI hate calling three's customer service and talking to someone on the other side of the world with an accent I struggle to understand.


You got the same price as me, Remember the 3 t0 3 calls are Mickey Mouse because you already have unlimited minutes. Also the man who spoke to me when my data hit 8gb it would automatically stop so I wouldn't be hit by big data bills.
Shaydog

Paperwork came through and its £11 pm...errrrr what.....?Can't be … Paperwork came through and its £11 pm...errrrr what.....?Can't be bothered arguing over £2 pm....oh well..still a good deal.



What was the price on the text they sent you? If it says £9 then complain.
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