Three retention: unlimited calls and text plus 30gb per month for £15 - £180
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Three retention: unlimited calls and text plus 30gb per month for £15 - £180

41
LocalFound 10th Aug 2017
Just been offered this deal.

Ring up and ask to speak to cancellation team. Tell them your going to EE for unlimited calls and text plus 30gb per month for £15 and they'll match it.
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Thanks for the advice. I'll give it a go but am aware the customer service team can be quite difficult
Edited by: "Hiyayou" 10th Aug 2017
Hiyayou4 m ago

Thanks for the advice. I'll give it a go but am aware the customer …Thanks for the advice. I'll give it a go but am aware the customer service team can be quite difficult


Get through customer service to cancellation team. I literally rang for my pac code and they offered me it.
I got this on Monday, rang and spoke to Abhijeet from cancellations team. They'll put you through to CS first just ask for cancellations.
Anyone got the link for the ee deal
Still on unlimited data for £15 a month. Three year anniversary next month.
When did EE offer that for £15?
Just want to say thanks great deal just got it for my wife with feel at home but have to speak to cancellations as they first offered £20 but you need to speak to cancellations then you will get the match
Can someone linke to EE deal?
Where was this deal few months ago lol. Wikid price.
Hiyayou4 h, 28 m ago

Thanks for the advice. I'll give it a go but am aware the customer …Thanks for the advice. I'll give it a go but am aware the customer service team can be quite difficult


They never offered me this deal when I got my pac code they just offered an existing package on the website
You need to speak to three live chat complaints department. I was on 30gb 200 minutes (I know it's less) and unlimited texts for £10 a month on a rolling contract...
aymanhd23 m ago

You need to speak to three live chat complaints department. I was on 30gb …You need to speak to three live chat complaints department. I was on 30gb 200 minutes (I know it's less) and unlimited texts for £10 a month on a rolling contract...

Can I get this as new customers??
Can I get this as new customers ?
Everyone apart from me seems to be getting these deals now

Not sure what else I can do?! As thebestrc said, they're not giving anything away lightly... I've been on the phone this week AND Live Chat. No joy with either. It's not me, usually I ace CS exchanges! I think you just need to persevere and hope you get a willing adviser.

I've got my PAC now but I might still try and get this tomorrow. Advanced Plan yeah? I do need that.

It helps if you have links though, something to reference. Is there a link for the EE deal that the OP references? Heat for the deal, and good luck if you're still trying. I'd be interested to hear any tips etc. I got nowhere on the Live Chat, they just tell you to call 333 and get the best deal etc. Well they did for me anyway.
Edited by: "slipd" 10th Aug 2017
If you get your pac code, it doesn't actually do anything unless you were to actually use it with another provider right?
kevyn12 m ago

If you get your pac code, it doesn't actually do anything unless you were …If you get your pac code, it doesn't actually do anything unless you were to actually use it with another provider right?



Correct. The PAC expires after 30 days if not used with another provider.
Top link is for data only link to a newspaper article. Second link is to the EE shop and got nothing to do with the deal mentioned.
So how are these supposed to convince 3?
abdul59 h, 17 m ago

Can I get this as new customers??


I very much doubt it. My account may be a one off, as I'm actually on a better deal than the above now... For the same £10 a month...
I was offered a similar deal before leaving Three and it excluded tethering so ruled it out for me. However great deal if you're not bothered about using your phone as a hotspot.
Bushes14 h, 51 m ago

Still on unlimited data for £15 a month. Three year anniversary next month.



I am now paying £20 for mine, still a good price as I have downloaded 20gb & 16gb in the last 2 months.
Here is the EE deal, looks like data sim only:
hotukdeals.com/dea…407
Edited by: "xdaminis" 11th Aug 2017
is this the Advanced plan, waiting for my contract to end to get better price as my plan was 24 when i got it , now 20 but have to wait one month before end of contract so in October
Cold, sorry. Not really a deal when it's down to the luck of who you speak to at cancellations... as someone mentioned above, they were only offered the packages on the website. Hit or miss really.
People getting offered this deal on essential plan or advanced ?
jonmarz893 h, 1 m ago

is this the Advanced plan, waiting for my contract to end to get better …is this the Advanced plan, waiting for my contract to end to get better price as my plan was 24 when i got it , now 20 but have to wait one month before end of contract so in October

I wanted to know if people were managing to get this on advanced plan as well, i got it offered to me a few days ago as i rang up to leave but only on the essential plan
Edited by: "halfbakedjake" 11th Aug 2017
anybody still on the grandfather deal for unlimited voice, sms and data for £15? I've been waiting for them to cancel mine but never got the notice, and still on it 2 years later!
Postcard8 h, 42 m ago

Correct. The PAC expires after 30 days if not used with another provider.


Yikes, I asked for PAC code as a bit of a bluff and they've sent me out a personalised, pre-paid envelope to send my Home Signal box back in... should I disregard that too or should I get onto them and let them know that I'm staying put?
And back to the deal, can anyone confirm any successes today? Thinking back, I might have been offered this on the phone; but without tethering or Feel at Home - so basically an Essential plan
just done it
I got this deal yesterday, It's essential plan.

I went with this deal yesterday over BT mobile because they offered more data. But they don't have tethering, or free roaming in USA and other few countries.


This is how I got this deal.

My contract has finished so I was on rolling contract. So I called 333. And ordered pack code day before yesterday and Then called yesterday and I told the advisor to " put me through to cancellation team because they told me call back with website link of BT mobile offering 16gb,unlimited calls and texts for £16"

And then they the cancellation advisor told me "we have this exception plan which we can offer you essential plan 30gb, unlimited calls and texts for £15".

Hope this helps.
Rang twice now and both times said not available :-(
I was at the end of my contract, so rang and asked for my pac code, spoke to a lady who asked what network and deal i was going to and i said EE deal i can get thru work, 16 quid for 20gb unlim min/text. She spent about 15 minutes arguing with me their deals were better but didn't offer me this 30gb 1. Finally got her to put me thru to cancelations and the guy asked me the same question, what deal and network i was leaving for and then offered me this 30gb deal straight away
Had three incredibly frustrating conversations on live chat this morning, trying to get this deal. All disconnected me just when I seemed to be getting somewhere... Gave up and rang to cancel. At the last minute retentions offered me the above deal but it was only on the essential plan. I said I would take it if he could do it on advanced with Go Binge for same price (£15). He said no. I now have my PAC.

Logged in to My3 and took additional line offer of Advanced 30gb, unlimited calls and texts and Go Binge for £18pm. Seems a better deal for me. Shame I didn't come to that conclusion before wasting so much time pulling teeth! Will port out number to a PAYG sim with another provider then port back in.
Steve120511th Aug

I am now paying £20 for mine, still a good price as I have downloaded 20gb …I am now paying £20 for mine, still a good price as I have downloaded 20gb & 16gb in the last 2 months.


£20 still is good like you say, if they put it up I'd happily pay it.
pointless deal as it's not available to everyone!
alex_uk47 m ago

pointless deal as it's not available to everyone!


Pointless comment- what about the people who are with three and benefit from it?
This is only a deal if you get a weak indian operator who gives it to you. Cold from me
pavthebeast4 h, 3 m ago

Pointless comment- what about the people who are with three and benefit …Pointless comment- what about the people who are with three and benefit from it?


Tried similar deal before retention department will do deal based on your average usage, example: I been on 4GB data (used on average 3GB only) per month and asked to match the other company deal - no way I had deal with more data for less as the guy told me that I don't use it anyway therefore I have left 3 Network. The deal is not available for everyone as it's exactly the same as my EE deal - £20.99 (including VAT) per month for iPhone 7 Plus 32GB with 7GB data and the rest all unlimited!
A lot of people are unaware that Three have an essential and advanced plan, so when they see 30GB for such a small price they usually jump at it.
Three used to be a leader in this for it's customers giving them all tethering and USA roaming as a perk of being a Three customer.
Seems you now have to pony up just that little bit more to get the full monty from them.
I am on advanced sim only just now as i bought my phone outright and never took an upgrade off them.
So i get unlimited mins, texts and data + the USA roaming and 12GB tethering in the UK for £20 a month.
Just be aware people that this is on the essential plan going in to the call.
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