John.Dsa. You must be thinking of a different shop. These are over stocked brand goods. Not seconds. I have never had a problem. Yes, sometimes the labels are cut out of clothes but that is because brands don't like there clothes in factory shops.
Have used mine its a great deal. Love their sanctuary products very good price.
10% off factory seconds and poor quality goods. I've shopped twice and both times had to return faulty products. Anyway if you look online you can surely find a better price elsewhere. Stay away!