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Toshiba 32LL3A63 Full HD Smart TV with 6-year warranty - £229 instore exclusive @ Richer Sounds
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Toshiba 32LL3A63 Full HD Smart TV with 6-year warranty - £229 instore exclusive @ Richer Sounds

19
Posted 11th Nov 2019

This deal is expired. Here are some options that might interest you:

Richer Sounds are selling a Toshiba 32LL3A63 Full HD Smart TV with 6-year warranty for £229.

Not a bad deal if you need a 32” TV!
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19 Comments
Costco was doing these for £162. Don't know if stock is available still
The_Guru11/11/2019 12:06

Costco was doing these for £162. Don't know if stock is available still


Unfortunately, my mum is down in the Shire in Cornwall, so the nearest Costco is about 5,000,000 miles away. I would have jumped on the Costco offers at the moment otherwise! At least there’s a 6-year warranty with it 🤘

They do a price match service as well.
Edited by: "christiani" 11th Nov 2019
christiani11/11/2019 12:08

Unfortunately, my mum is down in the Shire in Cornwall, so the nearest …Unfortunately, my mum is down in the Shire in Cornwall, so the nearest Costco is about 5,000,000 miles away. I would have jumped on the Costco offers at the moment otherwise! At least there’s a 6-year warranty with it 🤘They do a price match service as well.


They will price match if you show them the price
The Panasonic GS352 is the same price at Richer Sounds and likely to be a much superior TV
Has anyone ever taken a faulty product back to richer sounds? What is their customer service like?
HondaLad11/11/2019 12:20

Has anyone ever taken a faulty product back to richer sounds? What is …Has anyone ever taken a faulty product back to richer sounds? What is their customer service like?


They are normally OK. But depending on the store and staff
The_Guru11/11/2019 12:26

They are normally OK. But depending on the store and staff


Thanks for replying. 6 year warranty is great but if they're not very helpful with returns or try to get out of it then there's no point. Get a bit spoilt by costco returns.
HondaLad11/11/2019 12:35

Thanks for replying. 6 year warranty is great but if they're not very …Thanks for replying. 6 year warranty is great but if they're not very helpful with returns or try to get out of it then there's no point. Get a bit spoilt by costco returns.


Yeah I'd go Costco between the 2. You can return within 90 days which nobody else does. And if you are vip member you get another 2% I think of price which richer sounds won't match
Anyone know how good the warranty actually is at Richer Sounds ?
This is expensive, Curry does them for £150-160 when there is a deal, and the normal price is £199. Had 2 of these, both returned, very flimsy and temperamental. Paid £152 and even at that price was too much. The good part is the 6 year warranty and you will definetely need this. Not voting.
Not sure about the TV itself.
Same price at John Lewis with free delivery, "only" 5 year guarantee.
johnlewis.com/tos…=48
happymanuk11/11/2019 12:54

Anyone know how good the warranty actually is at Richer Sounds ?



What do you mean?
HondaLad11/11/2019 12:20

Has anyone ever taken a faulty product back to richer sounds? What is …Has anyone ever taken a faulty product back to richer sounds? What is their customer service like?



Yes, returned a Toshiba 5 years into my 6 year warranty. Complete faff and ballache to get it replaced, complaints to head office etc
Dude197112/11/2019 18:23

What do you mean?


You've answered in your next post. So if something goes wrong they are not that good at sorting out
happymanuk12/11/2019 18:36

You've answered in your next post. So if something goes wrong they are …You've answered in your next post. So if something goes wrong they are not that good at sorting out



Well I got a full refund eventually but that took a lot of weekend phonecalls and arguing. And when I did take it back to the shop, they were really apologetic and wanted to sell me a TV with a huge discount but I was done with them at that stage.

John Lewis, zero hassle, just took the TV and refunded me on the spot.
Dude197112/11/2019 18:43

Well I got a full refund eventually but that took a lot of weekend …Well I got a full refund eventually but that took a lot of weekend phonecalls and arguing. And when I did take it back to the shop, they were really apologetic and wanted to sell me a TV with a huge discount but I was done with them at that stage.John Lewis, zero hassle, just took the TV and refunded me on the spot.


Thank you - That is very good to know.
Dude197112/11/2019 18:24

Yes, returned a Toshiba 5 years into my 6 year warranty. Complete faff and …Yes, returned a Toshiba 5 years into my 6 year warranty. Complete faff and ballache to get it replaced, complaints to head office etc


Hi there,

I was obviously most concerned to read of your poor experience and offer my sincere apologies.

So that I may investigate, and resolve the matter to your complete satisfaction, please could you PM me with your contact information?

Once again, I offer my apologies, I look forward to hearing from you soon.

Many thanks

John Clayton
Operations Director
Richer Sounds
Richer.Sounds13/11/2019 10:08

Hi there,I was obviously most concerned to read of your poor experience …Hi there,I was obviously most concerned to read of your poor experience and offer my sincere apologies.So that I may investigate, and resolve the matter to your complete satisfaction, please could you PM me with your contact information?Once again, I offer my apologies, I look forward to hearing from you soon.Many thanksJohn ClaytonOperations DirectorRicher Sounds


Hi John - thanks but it was resolved a while ago. As I said, the shop was fine and the issues were with the calling up to get it repaired.

You only get one chance to make a good impression, John Lewis did that so they got my custom going forward.

Darren
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