Unlimited BT infinity 1 up to 52mb inc line rental £33.74 at BT Mobile
31°Expired

Unlimited BT infinity 1 up to 52mb inc line rental £33.74 at BT Mobile

25
Found 9th Jul 2016
Ive been on the hunt for a decent Fibre broadband deal, and didnt fancy taking the risk of going for the current SSE deal due to the negative experiences.

Found this one, which seems a pretty decent deal (via a Uswitch comparison)

Upfront costs:
Activation charge: £49.00
Router delivery: 7.95

Monthly costs:
up to 52mb Fibre optic broadband: £10.00
Line rental: £18.99 (or £16.19 per month if 12 months paid upfront)

Rewards:
£100 Mastercard BT reward card
£40 NEXT voucher

Not including the reward cards, thats £33.74 per month (or £30.94 if line rental paid upront)....or £404.83 (£371.23 line rental upfront) over the 12 month contract.

...including the rewards, thats effectively £22.07 (or £19.27) per month
Community Updates

Groups

25 Comments
https://s31.postimg.org/q95thewiz/BTinternet.png
Edited by: "ras468" 9th Jul 2016
ras468

Unlimited BT infinity 1 up to 52mb inc line rental £33.74 at BT Mobile.


What mobile is provided for this contract?
Well we have switched to the SSE deal and it works out at £13.40 per month over 18 months for 75meg BB and Unlimited anytime and caller ID including Line Rental.
Switch over went ok apart from some muppet thought we needed an Openreach visit that we didn't although I phoned and told them so.
Topcash is sitting on "Confirmed" at the moment.

Edited by: "Robert_Mugabe" 9th Jul 2016
tcb as well
for that price u could of got bt tv with bt sport
russkil

tcb as well


This seems to be a promotion via Uswitch, so don't think you can get TCB as well.
£49 activation fee is a bit excessive, especially if you already have a fibre service with another provider.
probaby the wrong place to ask but ive just gone out of contract with sky and want to try someone else, is the bt tv deal with a box
essexgangsta

probaby the wrong place to ask but ive just gone out of contract with sky … probaby the wrong place to ask but ive just gone out of contract with sky and want to try someone else, is the bt tv deal with a box



If you want a recordable box you have to pay an extra £10 per month.
Basic BT deal gives free BT tv but beware box is receiver only without wireless and no recording functionality. I moved from Sky to BT and regret it. Had to pay for new aerial installation for BT TV box and was then charged extra by aerial installer for a booster as told I live in a poor reception area. Thought he was replacing old aerial but instead he put new one on hideous bracket on front of house.

No catch up without wi-fi connection so have to payadditional cost for wi-fi equipment. Went to Tesco in the end & bought a Freesat recorder. Expensive transition in the end.

Must say am appreciating extra speed of fibre but am missing the brilliance of the Sky box as well as universal channels. Sky make it too easy for you. I now watch much less TV which probably isn't a bad thing. Have Now tv app on PS3 so still get Sky channels for £5.99 a month.

Upto 52Mb is a nonsense number. Go here to find out what a realistic speed for your telephone number will be, or go through the quote process.

btwholesale.com/inc…tml
Edited by: "getmeone" 10th Jul 2016
Before you go to BT have a look at their customer service feedback - it's plummeted. I've had an absolutely horrendous experience with them in the last couple of weeks and will be moving as a result.
abinomes

Before you go to BT have a look at their customer service feedback - it's … Before you go to BT have a look at their customer service feedback - it's plummeted. I've had an absolutely horrendous experience with them in the last couple of weeks and will be moving as a result.



Is there any fibre broadband suppliers that actually have good customer services? Ive been looking around for a while, but im struggling. Ive gone for this deal, but i can still cancel i guess.
While this is a reasonable offer, it is worth noting that, while BT continue to quote the "old" Line Rental Saver price of £194.28 on its sign-up page (with no mention of any price increase), they charge the "new" LRS price of £205.08 once a customer has signed up! If a customer sees the £205.08 charge on their bank statement, they are unlikely to question it because it is similar to the £194.28 charge plus the router delivery fee. BE WARNED!

I noticed the discrepancy and complained. It took an absurd amount of effort to get the £11 (£11!) difference refunded. It's worth complaining to Ofcom if you are affected and seeking compensation from the Ombudsman if BT creates problems for you when you ask for the difference to be refunded. Given the level of customer service provided by BT so far, I won't be staying with them once the 12 month contract has expired.
I do like BT and have their broadband, but have found their customer service poor when I've had issues, but judging by other deals I have read that is something the broadband suppliers all have in general.

Also decent that you can get BT sport for no extra cost, I think the recordable you view box you can get is decent too, although channel selection is poor in comparison to sky. And I still don't get why you can only get sky sports 1&2
Sounds like a good deal and was very tempted myself but was put off by the many negative BT reviews and poor customer service (which I’ve experienced). As I'm currently with Sky on a basic (17mb) broadband package which ended in May, I called them up referencing this deal and pushed them for their best fibre offer before I switch to BT. After a 30 minute call (0800 number) I got the following offer.

Fibre Unlimited
£10.00 a month for 12 months (usually £20.00 for existing customers)
£17.40 line rental
Free activation (usually £49.00)
£6.95 delivery
£30.00 credited to my account.

I got the additional credit and free activation as I said BT offered a £100 BT prepaid card but charged £49 activation!

Although I'm aware the BT deal is still financially better I thought it was was worth sticking with Sky as I’ve had no issues with them so far.. (but maybe I’m just lucky).

Thought I would mention it encase anyone else is an a simular situation and wanted to now what Sky might offer in response.
getmeone

Upto 52Mb is a nonsense number. Go here to find out what a realistic … Upto 52Mb is a nonsense number. Go here to find out what a realistic speed for your telephone number will be, or go through the quote process.https://www.btwholesale.com/includes/adsl/main.html



Infinity 1 from BT is throttled at 52Mbps regardless of what your line supports. My line supports 80Mbps (I'm very close to my cabinet), but I still get only 52Mbps on Infinity 1.

Ive been on the hunt for a decent Fibre broadband deal, and didnt fancy … Ive been on the hunt for a decent Fibre broadband deal, and didnt fancy taking the risk of going for the current SSE deal due to the negative experiences.



you might want to do a bit of reading into BT before you move then!
prwaller

Sounds like a good deal and was very tempted myself but was put off by … Sounds like a good deal and was very tempted myself but was put off by the many negative BT reviews and poor customer service (which I’ve experienced). As I'm currently with Sky on a basic (17mb) broadband package which ended in May, I called them up referencing this deal and pushed them for their best fibre offer before I switch to BT. After a 30 minute call (0800 number) I got the following offer.Fibre Unlimited£10.00 a month for 12 months (usually £20.00 for existing customers)£17.40 line rentalFree activation (usually £49.00)£6.95 delivery£30.00 credited to my account. I got the additional credit and free activation as I said BT offered a £100 BT prepaid card but charged £49 activation!Although I'm aware the BT deal is still financially better I thought it was was worth sticking with Sky as I’ve had no issues with them so far.. (but maybe I’m just lucky).Thought I would mention it encase anyone else is an a simular situation and wanted to now what Sky might offer in response.



That is a good deal, and if Sky had offered me that, then i might have been tempted to stay (i think we might have been on the same 17mb deal!) The best they could do over live chat was to waive the activation fee. no discount on the £20 monthly fee or anything extra when i mentioned that BT offered the reward card. I guess it depends on who you get through to, and i couldnt take the hold time of contacting them via the phone, so just switched instead.

Good deal if you can get it...maybe retentions will contact me in the next couple of weeks, and id consider cancelling my install date.

Given that SSE use openreach, i thought cutting out a middleman would help...hopefully Virgin will be available 12 months from now and ill switch again!

Kraken

Infinity 1 from BT is throttled at 52Mbps regardless of what your line … Infinity 1 from BT is throttled at 52Mbps regardless of what your line supports. My line supports 80Mbps (I'm very close to my cabinet), but I still get only 52Mbps on Infinity 1.


You are living in lala land. Up to 52 Mb is what it says and that is what they mean. NO GUARANTEE WHATSOEVER!! My neighbour has Upto 52 Mb and she only gets 24. Nothing she can do.
getmeone

You are living in lala land. Up to 52 Mb is what it says and that is what … You are living in lala land. Up to 52 Mb is what it says and that is what they mean. NO GUARANTEE WHATSOEVER!! My neighbour has Upto 52 Mb and she only gets 24. Nothing she can do.


Maybe you need to read what he actually said again?
getmeone

You are living in lala land. Up to 52 Mb is what it says and that is what … You are living in lala land. Up to 52 Mb is what it says and that is what they mean. NO GUARANTEE WHATSOEVER!! My neighbour has Upto 52 Mb and she only gets 24. Nothing she can do.



I'm not disagreeing with you. For those who can get over 52 Mbps (as I can), you'll get only 52 Mbps. For those who can't get as fast as 52 Mbps you'll get your maximum speed (as identified by the checker you linked to).

Up to 52 Mbps is not a nonsense number, for people who live close enough to the cabinet to get it. And it's also faster than any other tier 1 FTTC offering, which normally top out at 39 Mbps.

Edited by: "Kraken" 12th Jul 2016
Ive done the BT wholesale availability checker thing and it says theres also fttp at 330 whats that bad boy
Edited by: "madmurd" 12th Jul 2016
mmurdoch

Ive done the BT wholesale availability checker thing and it says theres … Ive done the BT wholesale availability checker thing and it says theres also fttp at 330 whats that bad boy


Fibre To The Premises at 330Mbps. My connection is :
Down Rate=13802000Kbps, Up Rate=1090000Kbps
A little bit quicker :-) but I pay for it.
getmeone

Fibre To The Premises at 330Mbps. My connection is :Down … Fibre To The Premises at 330Mbps. My connection is :Down Rate=13802000Kbps, Up Rate=1090000KbpsA little bit quicker :-) but I pay for it.


Says on BT Wholesale speed checker site its available but on the BT Infinity site says it isn't. I checked with BT on live chat and they also said No. Weird
Post a comment
Avatar
@
    Text