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Unlimited Minutes, Unlimited Texts, 2.25GB 4G Data (Three network) First Month FREE with NO contract and NO APP needed! £5.99PM @ FreedomPop
Unlimited Minutes, Unlimited Texts, 2.25GB 4G Data (Three network) First Month FREE with NO contract and NO APP needed! £5.99PM @ FreedomPop

Unlimited Minutes, Unlimited Texts, 2.25GB 4G Data (Three network) First Month FREE with NO contract and NO APP needed! £5.99PM @ FreedomPop

Editor
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I know the hate for FreedomPop is real, I get it I really do. However, they are listening to users complaints and making positive changes and are offering a deal that I think is worth considering!


2735037-TWa4u.jpg

You can get Unlimited Minutes, Unlimited Texts, and 2.25GB 4G Data (On Three network) for £5.99 a month, with the first month FREE and NO contract!

Payment is in 3 month instalments of £17.97 (£5.99 x 3) and should you feel the need to cancel, they will offer a prorated refund to make sure you aren't left out of pocket.

Just to recap, NO special app is required for Calls/Text, just pop in the sim as you would any other and off you go!


Also, Voicemail is FREE and automatically included.
Number porting is now also FREE.

So there ya go. I think it's worth giving respect to a company that listen to their customers to make positive changes to their service.

Top comments

Op, how about some disclosure.

Are you working for / being paid by / benefitting from FreedomPop in any way other than a regular customer?
Your defending this company so vehmently makes me suspicious. Sorry.

OH NO, Freedom Pop again....
Dear people, just avoid them as a Plague! No more words...

Just a warning if you intend to use the free plan
- There is NO customer service unless you pay for premium plans. Ie if you call them they say they cannot help you until you pay to upgrade
- I have not managed to log in to the support site to submit tickets (recurrent log in page problem) for support so once again NO customer service
- They are very happy to suddenly freeze your account even though you still have allowance left. You cannot access support (see above 2 points) so you are stuck without any data or calls or texts.
- No roaming
- calls out ie VOIP is completely unusable, extremely poor quality calls even with good signal.
- You need the app for outgoing calls and text unless you pay for premium voice (OP says free- it is NOT free)
- You need to pay for voicemail- it is NOT free
- Number porting has never worked and it is impossible to contact support to get a PAC code (see points 1 and 2).

AndyRoyd

Merchant website doesn't recognise multiple different postcodes entered … Merchant website doesn't recognise multiple different postcodes entered within various browsers. Think I'm out until the next positive change related to implementing a functional postcode recognition system.



God is protecting you from Evil
88 Comments

OH NO, Freedom Pop again....
Dear people, just avoid them as a Plague! No more words...

Original Poster Editor

Rimi1 m ago

OH NO, Freedom Pop again....Dear people, just avoid them as a Plague! No …OH NO, Freedom Pop again....Dear people, just avoid them as a Plague! No more words...




Did you read any of my OP or just see FreedomPop and comment?

msmyth

Did you read any of my OP or just see FreedomPop and comment?



I mean it and can give you to cut my hand, you will be in BIG trouble with this company...as soon as you give credit card details; there is no way to control how money are taken by these jokers. They will charge you the way they like, will end up in endless emails with foolish explanations.
Edited by: "Rimi" 7th Jul

Original Poster Editor

Rimi47 s ago

I mean it and can give you to cut my hand, you will be in BIG trouble with …I mean it and can give you to cut my hand, you will be in BIG trouble with this company...as soon as you give credit card details; there is no way to control how money are taken by these jokers.


31391901-KXg2X.jpg

I signed up to a FreedomPop US SIM whilst in the US. Bad mistake. Despite it supposedly being $0.99 a month with a free cancel they continued to take $32.98 the next month even though I had cancelled. Luckily PayPal were very good and refunded my money. I eventually got some replies from their customer services which were full of bad excuses. Am surprised they are allowed to continue as I am not the only one who has been through this

msmyth

...Payment is in 3 month instalments of £17.97 (£5.99 x 3) and should you … ...Payment is in 3 month instalments of £17.97 (£5.99 x 3) and should you feel the need to cancel, they will offer a prorated refund to make sure you aren't left out of pocket.


So payment is 3months upfront at total £17.97 charged every 3 months. Is that correct? Thanks.

Original Poster Editor

alu3554 m ago

I signed up to a FreedomPop US SIM whilst in the US. Bad mistake. Despite …I signed up to a FreedomPop US SIM whilst in the US. Bad mistake. Despite it supposedly being $0.99 a month with a free cancel they continued to take $32.98 the next month even though I had cancelled. Luckily PayPal were very good and refunded my money. I eventually got some replies from their customer services which were full of bad excuses. Am surprised they are allowed to continue as I am not the only one who has been through this




I appreciate that, and that's been the experience for a lot of people in the past, but they have made positive steps to change how their service works, and given the fact they listened to their customers and have made positive strides going forward, they deserve another chance at getting it right, but that's just my opinion

Original Poster Editor

AndyRoyd2 m ago

So payment is 3months upfront at total £17.97 charged every 3 months. Is …So payment is 3months upfront at total £17.97 charged every 3 months. Is that correct? Thanks.




The first month is free, and I believe you agree a payment date for the next 3 months towards the end of the first month.

msmyth3 m ago

I appreciate that, and that's been the experience for a lot of people in …I appreciate that, and that's been the experience for a lot of people in the past, but they have made positive steps to change how their service works, and given the fact they listened to their customers and have made positive strides going forward, they deserve another chance at getting it right, but that's just my opinion



This was only last month. They actually took $27.98 and $32.98 for a service which was meant to be $0.99

Not worth the bother in my opinion, best going with Three directly

To add , they don't provide roaming, so you can use in the UK only. Big disadvantage!
And no customer service at all
Well, you have been warned!

As the total spend is £17.97 shouldn't that be the amount in the title as per other phone contracts?

Original Poster Editor

alu3554 m ago

This was only last month. They actually took $27.98 and $32.98 for a …This was only last month. They actually took $27.98 and $32.98 for a service which was meant to be $0.99Not worth the bother in my opinion, best going with Three directly




Changes to their service were only introduced last week. I can't speak for the US service as i'm only aware of the changes made for UK plans. I'm pretty much the 'Sim' guy around these parts, and was genuinely impressed by their acknowledgement of previous issues, and their resolve to correct past mistakes with their service.

Nothing I say can undo the bad service you had, I can only point out the fact they are aware and seem to be working hard to correct it.

msmyth

I think it's worth giving respect to a company that listen to their … I think it's worth giving respect to a company that listen to their customers to make positive changes to their service.


Merchant website doesn't recognise multiple different postcodes entered within various browsers. Think I'm out until the next positive change related to implementing a functional postcode recognition system.

AndyRoyd

Merchant website doesn't recognise multiple different postcodes entered … Merchant website doesn't recognise multiple different postcodes entered within various browsers. Think I'm out until the next positive change related to implementing a functional postcode recognition system.



God is protecting you from Evil

Original Poster Editor

alu3552 m ago

As the total spend is £17.97 shouldn't that be the amount in the title as …As the total spend is £17.97 shouldn't that be the amount in the title as per other phone contracts?




No, it's contract free and therefore total spend would be on per month basis, as prorated refund is offered, regardless of billing frequency.

Same problem here

31392173-XSszw.jpg


Hey, MOD, stop deleting my messages, OR ARE YOU AFRAID OF TRUTH???
I live in free country and have freedom of speech, you know.
Edited by: "Rimi" 7th Jul

Original Poster Editor

alu3552 m ago

Same problem here[Image]




Works fine here when both parts of the postcode are capitalised.

msmyth3 m ago

No, it's contract free and therefore total spend would be on per month …No, it's contract free and therefore total spend would be on per month basis, as prorated refund is offered, regardless of billing frequency.



At the conclusion of your free trial, your service will automatically renew at the provided rate found in your shopping cart of £17.97 every 3 months.

So it's a contract but one that you can cancel

msmyth1 m ago

Works fine here when both parts of the postcode are capitalised.


31392209-jixCI.jpg
Nope

Original Poster Editor

alu3552 m ago

At the conclusion of your free trial, your service will automatically …At the conclusion of your free trial, your service will automatically renew at the provided rate found in your shopping cart of £17.97 every 3 months. So it's a contract but one that you can cancel



I think you are confusing a billing cycle with a contract.

Where does it say on the website that there's no longer a requirement to use their (dire) FreedomPop messaging app?

alu355

At the conclusion of your free trial, your service will automatically … At the conclusion of your free trial, your service will automatically renew at the provided rate found in your shopping cart of £17.97 every 3 months. So it's a contract but one that you can cancel




I tell you even more;
Just try to cancel- they will do, but money will be taken every month( not everyone is looking at statement, so they are playing unfair game here) until you contact bank and change credit/debit card. All who had paid plans with Freedom pop (and I know at least 17 people) had same problem of unauthorised payments taken after service cancelled.

Original Poster Editor

alu3553 m ago

[Image] Nope




Which browser are you using, and are you entering an email as well as required?

msmyth

Works fine here when both parts of the postcode are capitalised.


Not for me using any permutation of upper / lower case, and quite frankly: not accommodating user casualness is somewhat strange for a site designed for signup / payments. Maybe they don't want the custom.

Rimi

Hey, MOD, stop deleting my messages, OR ARE YOU AFRAID OF TRUTH???I live … Hey, MOD, stop deleting my messages, OR ARE YOU AFRAID OF TRUTH???I live in free country and have freedom of speech, you know.


You have freedom of speech, but not freedom to use someone else's platform (HUKD) contrary to their wishes. Set up your own blog or turn up to Speaker's Corner on a Sunday if you want to say what you like. HTH.

Freedompop SMS without the app??? I didn't think that was possible.

msmyth

No, it's contract free and therefore total spend would be on per month … No, it's contract free and therefore total spend would be on per month basis, as prorated refund is offered, regardless of billing frequency.


I assume that was an accidentally misleading response. In reality, the minimum spend to obtain the monthly price mentioned in OP is £17.97 on the basis that the customer has to spend £17.97 to be able to (attempt to) request a refund of £11.98; this presentation concept is not dissimilar to how HUKD convention requires the presentation of "cashback by redemption" deals. Alternatively the minimum payment is zero, assuming that the initial free month does not require pre-payment of the subsequent 3 month term. And presumably the £1.99 delivery charge does not apply to this deal, or has that charge been omitted from deal title, similar possibly to the usual additional 99p activation fee?

patcho

Freedompop SMS without the app??? I didn't think that was possible.


Yes! That is correct! The FreedomPop App is still required for our service, however you will now be able to use the native phone & sms apps at your convenience!
Edited by: "FreedomPopUK" 7th Jul

FreedomPopUK7 m ago

Yes! That is correct! the FreedomPop App is no longer required. Pop in …Yes! That is correct! the FreedomPop App is no longer required. Pop in the SIM and it will use the native phone & sms apps!

So my current sim should work without the app too?
That's the main reason I haven't used it much recently, the app was thinking to much battery drain.

Does FreedomPop still rely on VoIP? Voice services were completely unusable where I live, even with 4 bars of signal. Calls using Three are fine, but the last time I tried FreedomPop it failed miserably.
Edited by: "roflll" 7th Jul

patcho

So my current sim should work without the app too? That's the main … So my current sim should work without the app too? That's the main reason I haven't used it much recently, the app was thinking to much battery drain.


Users with previous SIMs or existing accounts will be converted in the near future.
Edited by: "FreedomPopUK" 7th Jul

roflll

Does FreedomPop still rely on VoIP? Voice services were completely … Does FreedomPop still rely on VoIP? Voice services were completely unusable where I live, even with 4 bars of signal. Calls using Three are fine, but the last time I tried FreedomPop it failed miserably.



Our paid plans do NOT use VoIP as they use traditional cellular service. However, our Free Plans do use VoIP, but we do offer Premium Voice which allows you to make calls over cellular network.You can find more information at this link:
https://uk.support.freedompop.com/app/answers/detail/a_id/3232/kw/premium%20voice

Edited by: "FreedomPopUK" 7th Jul

msmyth

\x09\x09\x09\x09\x09\x09I know the hate for FreedomPop is real, I get it … \x09\x09\x09\x09\x09\x09I know the hate for FreedomPop is real, I get it I really do. However, they are listening to users complaints and making positive changes and are offering a deal that I think is worth considering!You can get Unlimited Minutes, Unlimited Texts, and 2.25GB 4G Data (On Three network) for £5.99 a month, with the first month FREE and NO contract!Payment is in 3 month instalments of £17.97 (£5.99 x 3) and should you feel the need to cancel, they will offer a prorated refund to make sure you aren't left out of pocket.Just to recap, NO special app is required for Calls/Text, just pop in the sim as you would any other and off you go! Also, Voicemail is FREE and automatically included.Number porting is now also FREE.So there ya go. I think it's worth giving respect to a company that listen to their customers to make positive changes to their service.\x09\x09\x09\x09\x09

is this an ad?

i was going to go for this but then read the reviews on the various review sites and they showed the freedom pop is kack n respect of its reception but also in respect of the non exsistent kack customer service

FreedomPopUK

[quote=patcho] Yes! That is correct! The FreedomPop App is still required … [quote=patcho] Yes! That is correct! The FreedomPop App is still required for our service, however you will now be able to use the native phone & sms apps at your convenience!



Thats interesting now...OP says "Just to recap, NO special app is required for Calls/Text, just pop in the sim as you would any other and off you go! " and Freedom pop says - "The FreedomPop App is still required for our service, however you will now be able to use the native phone & sms apps at your convenience!"
So where is the truth??? If I , say order this SIM and downgrade to free plan, will I get cellular GSM incoming and outgoing calls? (not VoiP) FreedomPopUK, come on, answer please.


Edited by: "Rimi" 7th Jul

Rimi

I mean it and can give you to cut my hand, you will be in BIG trouble … I mean it and can give you to cut my hand, you will be in BIG trouble with this company...as soon as you give credit card details; there is no way to control how money are taken by these jokers. They will charge you the way they like, will end up in endless emails with foolish explanations.



alu355

I signed up to a FreedomPop US SIM whilst in the US. Bad mistake. Despite … I signed up to a FreedomPop US SIM whilst in the US. Bad mistake. Despite it supposedly being $0.99 a month with a free cancel they continued to take $32.98 the next month even though I had cancelled. Luckily PayPal were very good and refunded my money. I eventually got some replies from their customer services which were full of bad excuses. Am surprised they are allowed to continue as I am not the only one who has been through this



Something we like giving our customers a heads up about is that upon sign up, premium services are added for a free trial period of 30 days. We don't like comparing ourselves, but if you use Netflix or Spotify, these systems use something similar. If the premium services aren't removed and the account changed to free before the trial period, a renewal fee applies.

Rimi

Thats interesting now...OP says "Just to recap, NO special app is … Thats interesting now...OP says "Just to recap, NO special app is required for Calls/Text, just pop in the sim as you would any other and off you go! " and Freedom pop says - "The FreedomPop App is still required for our service, however you will now be able to use the native phone & sms apps at your convenience!"So where is the truth??? If I , say order this SIM and downgrade to free plan, will I get cellular GSM incoming and outgoing calls? (not VoiP) FreedomPopUK, come on, answer please.



That is correct, for this new deal, even though we encourage users to still download the app because it helps manage the account and monitoring usage, for new purchases, the app is no longer required for making calls & texts. Old account sims will be converted in the near future.

Rimi

I mean it and can give you to cut my hand, you will be in BIG trouble … I mean it and can give you to cut my hand, you will be in BIG trouble with this company...as soon as you give credit card details; there is no way to control how money are taken by these jokers. They will charge you the way they like, will end up in endless emails with foolish explanations.

alu355

I signed up to a FreedomPop US SIM whilst in the US. Bad mistake. … I signed up to a FreedomPop US SIM whilst in the US. Bad mistake. Despite it supposedly being $0.99 a month with a free cancel they continued to take $32.98 the next month even though I had cancelled. Luckily PayPal were very good and refunded my money. I eventually got some replies from their customer services which were full of bad excuses. Am surprised they are allowed to continue as I am not the only one who has been through this




Look, stop misleading people here..Please answer clear, so everyone will understand:

1. If person, who ordered this SIM and will downgrade within to free plan, will her receive cellular service for incoming/outgoing calls?
2. Does Freedom pop App is required for this SIM,for any cause(say SMS)?
3. Does this SIM has International Roaming?

Many thanks!

How is this hot? Don't people learn! This is just whatsapp dressed up don't even bother just get a real phone service if you want an app then use whatsapp
Edited by: "Anon32" 7th Jul
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