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Unlimited SIM-only rolling contract £18.75/month @ Smarty
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Unlimited SIM-only rolling contract £18.75/month @ Smarty

£18.75£2525%Smarty (Three) Deals
242
Refreshed 5th Jul (Posted 20th Jun)

This deal is expired. Here are some options that might interest you:

SMARTY uses the Three network FWIW. The price stays at £18.75 for as long as you keep the contract.

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No one enjoys sending hundreds of texts to tell their contacts they've got a new number, so it's SMARTY to bring your old number with you.Simply order your SIM & request a PAC code from your current network. Once you've got your code. Log into your SMARTY dashboard and follow the easy steps.
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AVOID THIS COMPANY!

Cold! NO REAL TIME CUSTOMER SERVICE DEPARTMENT!!

I signed up with them 3 weeks ago and had some issues, I tried to check for the number you can dial free from your sim - there isn't one. I then looked for a contact number. There isn't one. I tried the web chat - it isn't a chat function! It's a series of very slow messages !

I messaged them on the "chat" about a refund they were supposed to have processed and didn't hear back in 5 days!! I contacted their complaints department - the same thing, it all goes through the ridiculously slow chat. Took over a day and then the told me there had been "a glitch" and that they'd process it.

Took over a week to be able to access my account online - no mobile app either.

I'll be leaving as soon as my promo period ends.
Stick the sim in a wireless router and you’ve got unlimited home broadband at 4G speeds if the Three signal is good in your area
kevlfc20/06/2019 11:37

cold no 5g


You're right!! 5G doesn't launch on Three until later this year
The 25% off for the Life of the Unlimited Tariff promotion will commence at 00:00 BST on 20 June 2019 and will close at 23:59 BST on 16 July 2019
Edited by: "RomanEmpire" 20th Jun
242 Comments
Sounds good, 1 month rolling, no credit check, includes tethering
cold no 5g
The 25% off for the Life of the Unlimited Tariff promotion will commence at 00:00 BST on 20 June 2019 and will close at 23:59 BST on 16 July 2019
Edited by: "RomanEmpire" 20th Jun
kevlfc20/06/2019 11:37

cold no 5g


You're right!! 5G doesn't launch on Three until later this year
Stick the sim in a wireless router and you’ve got unlimited home broadband at 4G speeds if the Three signal is good in your area
From the terms and conditions

Discount
5. Eligible Customers will receive a 25% discount off the standard monthly price of the Eligible Plan (as varied by SMARTY from time to time), provided they remain an Eligible Customer (“Discount”).
6. This Promotion will only be available to Eligible Customers for so long as SMARTY offers its current unlimited data plan. SMARTY reserves the right to withdraw the unlimited data plan in future.
bluefish230320/06/2019 11:44

You're right!! 5G doesn't launch on Three until later this year


well duh lol
wotsits99920/06/2019 11:46

Stick the sim in a wireless router and you’ve got unlimited home broadband …Stick the sim in a wireless router and you’ve got unlimited home broadband at 4G speeds if the Three signal is good in your area


The 'signal being good in your area' can be a bit hit and miss. I get no signal whatsoever at the back of the house but it actually seems okay at the front. I think Three have improved their network over the last few months but they are currently upgrading masts in readiness for 5G at which point one wonders if the 4G signal will degrade ...
AVOID THIS COMPANY!

Cold! NO REAL TIME CUSTOMER SERVICE DEPARTMENT!!

I signed up with them 3 weeks ago and had some issues, I tried to check for the number you can dial free from your sim - there isn't one. I then looked for a contact number. There isn't one. I tried the web chat - it isn't a chat function! It's a series of very slow messages !

I messaged them on the "chat" about a refund they were supposed to have processed and didn't hear back in 5 days!! I contacted their complaints department - the same thing, it all goes through the ridiculously slow chat. Took over a day and then the told me there had been "a glitch" and that they'd process it.

Took over a week to be able to access my account online - no mobile app either.

I'll be leaving as soon as my promo period ends.
Make sure you check the coverage in your intended area very carefully. There's no real customer service on smarty, and you're required to give continuous authority on your card to change anything.

Sorry OP.
Edited by: "justboris" 20th Jun
In their t&c's they mention no fair usuage for unlimited calls and text but no mention in regards the data. Does anyone know their police for data usage?
woldranger20/06/2019 12:01

AVOID THIS COMPANY!Cold! NO REAL TIME CUSTOMER SERVICE DEPARTMENT!! I …AVOID THIS COMPANY!Cold! NO REAL TIME CUSTOMER SERVICE DEPARTMENT!! I signed up with them 3 weeks ago and had some issues, I tried to check for the number you can dial free from your sim - there isn't one. I then looked for a contact number. There isn't one. I tried the web chat - it isn't a chat function! It's a series of very slow messages ! I messaged them on the "chat" about a refund they were supposed to have processed and didn't hear back in 5 days!! I contacted their complaints department - the same thing, it all goes through the ridiculously slow chat. Took over a day and then the told me there had been "a glitch" and that they'd process it. Took over a week to be able to access my account online - no mobile app either.I'll be leaving as soon as my promo period ends.


Never had a problem with Smarty and our family has 4 accounts all running smoothly and cheaply and on the odd occasion I’ve had to speak to CS never had a problem via chat
dombards20/06/2019 12:31

In their t&c's they mention no fair usuage for unlimited calls and text …In their t&c's they mention no fair usuage for unlimited calls and text but no mention in regards the data. Does anyone know their police for data usage?



Fair use policies:
With our Unlimited plan there’s no hidden ‘fair use policies’ within the UK, giving you all the access to the Internet you’d need without worrying about hefty bills and no data speed restrictions. Even if you used your phone for every minute of every day, you’d only use around 1,000GB each month. We’ve set a usage cap at 1,000GB in order to identify commercial use of our service for example, which is not permitted under our terms. However, if you’re travelling in the EU, you will be subject to our fair use limit of 19GB each month.
classygear20/06/2019 12:49

Never had a problem with Smarty and our family has 4 accounts all running …Never had a problem with Smarty and our family has 4 accounts all running smoothly and cheaply and on the odd occasion I’ve had to speak to CS never had a problem via chat


I've had 3 issues and each time it took DAYS, a minimum of 24 hours, the last one in total took 6 days! They're right up there with the worst telecom companies I've had to deal with.
bluefish230320/06/2019 12:00

The 'signal being good in your area' can be a bit hit and miss. I get no …The 'signal being good in your area' can be a bit hit and miss. I get no signal whatsoever at the back of the house but it actually seems okay at the front. I think Three have improved their network over the last few months but they are currently upgrading masts in readiness for 5G at which point one wonders if the 4G signal will degrade ...


The old decommissioned masts and the old equipment on them, will be the main way forward regrading 3, as they still share a massive amount of locations, a bit like orange/t-mobile & o2 used to do. LTE and a-LTE throughput, will suffer, only where the 5g masts that are updated, get hammered by unlimited data eaters, each of the new 5g boxes, has no step down to 4g, as 4g, even though they state is there and works in XX%, is not anywhere near finished to completeness in the UK!

Funny you mention about 3 being good at X of the house and then rubbish at the other side, a lot of the formal complaints for 3 are based on similar reception LOS errors. Good job you are not with EE, all they would suggest is send it in writing, give you a deadlock letter then suggest you arrange to have the front of your house, moved to the BACK!!!!!

Its like the 5g service at the market in London, its ok, but its not what I thought it would be, the DL speeds are spiking like made and the cell ping to drop ratio, is massive. Thinking that 3 will have a similar congestion on their NR (5g) services, as they are the one and only supplier of unlimited data, thus, their back haul is always under extreme pressure to provide the speeds they should be on 3g+ let alone 4g or 5g!!

BT is having the same issue, everyone that has taken up the 79mb superfast fiber, was getting 78mb, now as more and more join the cabinets, those figures are dropping all the time, 73-74mb seems to be the average tier speed supplied.

Three have a massive opportunity with Smarty, to do what EE should have done, but will never be able to do, with all the unlimited new clients via Smarty, if anyone can get a signal, via 3 then this is a no brainer deal, nearly as good as the genuine 3 all you can eat deal, when it comes up for 12 months at £20 - tcb, but not as featured.

No credit checking and supplying to the "unbanked" is the way forward for phone companies / fee free bank account card suppliers, as most of the UK user base is already taken up by pay monthly accounts, so this is why Smarty really is smart!!
bitcoin520/06/2019 13:13

The old decommissioned masts and the old equipment on them, will be the …The old decommissioned masts and the old equipment on them, will be the main way forward regrading 3, as they still share a massive amount of locations, a bit like orange/t-mobile & o2 used to do. LTE and a-LTE throughput, will suffer, only where the 5g masts that are updated, get hammered by unlimited data eaters, each of the new 5g boxes, has no step down to 4g, as 4g, even though they state is there and works in XX%, is not anywhere near finished to completeness in the UK!Funny you mention about 3 being good at X of the house and then rubbish at the other side, a lot of the formal complaints for 3 are based on similar reception LOS errors. Good job you are not with EE, all they would suggest is send it in writing, give you a deadlock letter then suggest you arrange to have the front of your house, moved to the BACK!!!!! Its like the 5g service at the market in London, its ok, but its not what I thought it would be, the DL speeds are spiking like made and the cell ping to drop ratio, is massive. Thinking that 3 will have a similar congestion on their NR (5g) services, as they are the one and only supplier of unlimited data, thus, their back haul is always under extreme pressure to provide the speeds they should be on 3g+ let alone 4g or 5g!!BT is having the same issue, everyone that has taken up the 79mb superfast fiber, was getting 78mb, now as more and more join the cabinets, those figures are dropping all the time, 73-74mb seems to be the average tier speed supplied.Three have a massive opportunity with Smarty, to do what EE should have done, but will never be able to do, with all the unlimited new clients via Smarty, if anyone can get a signal, via 3 then this is a no brainer deal, nearly as good as the genuine 3 all you can eat deal, when it comes up for 12 months at £20 - tcb, but not as featured.No credit checking and supplying to the "unbanked" is the way forward for phone companies / fee free bank account card suppliers, as most of the UK user base is already taken up by pay monthly accounts, so this is why Smarty really is smart!!


The loss of speed from BT cabinets is a PITA, more so the further from the cabinet you are. I struggled to get 40Mbits on a BT line, now getting up to 400Mbits down and over 30Mbits up on Virgin Media
bluefish230320/06/2019 12:00

The 'signal being good in your area' can be a bit hit and miss. I get no …The 'signal being good in your area' can be a bit hit and miss. I get no signal whatsoever at the back of the house but it actually seems okay at the front. I think Three have improved their network over the last few months but they are currently upgrading masts in readiness for 5G at which point one wonders if the 4G signal will degrade ...


4G is having a antenna updates to increase upto 400% speed, you can’t roll back from 5G at 2GBPS to 4G/LTE at 20 megs lol that’s not good business sense
woldranger20/06/2019 12:01

AVOID THIS COMPANY!Cold! NO REAL TIME CUSTOMER SERVICE DEPARTMENT!! I …AVOID THIS COMPANY!Cold! NO REAL TIME CUSTOMER SERVICE DEPARTMENT!! I signed up with them 3 weeks ago and had some issues, I tried to check for the number you can dial free from your sim - there isn't one. I then looked for a contact number. There isn't one. I tried the web chat - it isn't a chat function! It's a series of very slow messages ! I messaged them on the "chat" about a refund they were supposed to have processed and didn't hear back in 5 days!! I contacted their complaints department - the same thing, it all goes through the ridiculously slow chat. Took over a day and then the told me there had been "a glitch" and that they'd process it. Took over a week to be able to access my account online - no mobile app either.I'll be leaving as soon as my promo period ends.


£26 on Three, call 333 anytime
seaniboy20/06/2019 13:22

4G is having a antenna updates to increase upto 400% speed, you can’t roll …4G is having a antenna updates to increase upto 400% speed, you can’t roll back from 5G at 2GBPS to 4G/LTE at 20 megs lol that’s not good business sense


Point being not everyone will have a 5G phone!! Congestion on 4G in public places like football stadiums often prompts me to reduce my download speed to 3G, hence my scepticism about 5G.
bluefish230320/06/2019 13:22

The loss of speed from BT cabinets is a PITA, more so the further from the …The loss of speed from BT cabinets is a PITA, more so the further from the cabinet you are. I struggled to get 40Mbits on a BT line, now getting up to 400Mbits down and over 30Mbits up on Virgin Media


Your one of the elite BF, virgin media 300, 400 & 500mb (beta) is like wanting to be, on your own desert island, but the tide keeps going out, to stop you getting there!!! As the annexe M junk copper routing, is stopping G-fast getting anywhere fast with BT, I think the next will be drop box mesh networks, there is not a lot they can do to combat the hemorrhage they are having to Three, now you can just stick one of these dirt cheap, no contract, unlimited data Three sims, in a £20 cpLTE or Mifi box and get 5 times the speed of adsl, stuffed down a mobile signal!!!
tom66620/06/2019 12:52

Fair use policies:With our Unlimited plan there’s no hidden ‘fair use pol …Fair use policies:With our Unlimited plan there’s no hidden ‘fair use policies’ within the UK, giving you all the access to the Internet you’d need without worrying about hefty bills and no data speed restrictions. Even if you used your phone for every minute of every day, you’d only use around 1,000GB each month. We’ve set a usage cap at 1,000GB in order to identify commercial use of our service for example, which is not permitted under our terms. However, if you’re travelling in the EU, you will be subject to our fair use limit of 19GB each month.


Same as our Three all you can eat one, 1TB is a lot for the average user to munch through in a month and if you use 19GB on holiday, what is the point of being on holiday, away from all the stresses of life that being permanently connected is doing to everyone!!
bitcoin520/06/2019 13:13

The old decommissioned masts and the old equipment on them, will be the …The old decommissioned masts and the old equipment on them, will be the main way forward regrading 3, as they still share a massive amount of locations, a bit like orange/t-mobile & o2 used to do. LTE and a-LTE throughput, will suffer, only where the 5g masts that are updated, get hammered by unlimited data eaters, each of the new 5g boxes, has no step down to 4g, as 4g, even though they state is there and works in XX%, is not anywhere near finished to completeness in the UK!Funny you mention about 3 being good at X of the house and then rubbish at the other side, a lot of the formal complaints for 3 are based on similar reception LOS errors. Good job you are not with EE, all they would suggest is send it in writing, give you a deadlock letter then suggest you arrange to have the front of your house, moved to the BACK!!!!! Its like the 5g service at the market in London, its ok, but its not what I thought it would be, the DL speeds are spiking like made and the cell ping to drop ratio, is massive. Thinking that 3 will have a similar congestion on their NR (5g) services, as they are the one and only supplier of unlimited data, thus, their back haul is always under extreme pressure to provide the speeds they should be on 3g+ let alone 4g or 5g!!BT is having the same issue, everyone that has taken up the 79mb superfast fiber, was getting 78mb, now as more and more join the cabinets, those figures are dropping all the time, 73-74mb seems to be the average tier speed supplied.Three have a massive opportunity with Smarty, to do what EE should have done, but will never be able to do, with all the unlimited new clients via Smarty, if anyone can get a signal, via 3 then this is a no brainer deal, nearly as good as the genuine 3 all you can eat deal, when it comes up for 12 months at £20 - tcb, but not as featured.No credit checking and supplying to the "unbanked" is the way forward for phone companies / fee free bank account card suppliers, as most of the UK user base is already taken up by pay monthly accounts, so this is why Smarty really is smart!!


Three activates a new non BT Wholesale backhaul with 5G, CityFibre/SSE Telecom replace BT most places, Virgin & BT will have minimal delivery to exchanges to SSE backhaul & 22 new data centres replacing 3, 5G also is upto - million connections per square kilometre compared to 60000 on 4G.

Three 5G will speed everything up including 4G as people move to the superior generation on the superior 5G network.

It’s banked big time on becoming a bigger player than Virgin against BT faceplate broadband over the next 3 years 80% population coverage of real high speed fibre.
bluefish230320/06/2019 13:27

Point being not everyone will have a 5G phone!! Congestion on 4G in public …Point being not everyone will have a 5G phone!! Congestion on 4G in public places like football stadiums often prompts me to reduce my download speed to 3G, hence my scepticism about 5G.


Read up^

4G is primitive tech. Less people are going to be using it ongoing. Upping speeds hundreds of percent means you should get better speeds.

A stadium isn’t exactly normal daily life, or they would all have antennas in the grounds, they ain’t gonna invest for one day a week some of the year are they, they need coverage and speeds where large numbers of people live not visit. No community lives in a stadium.
Edited by: "seaniboy" 20th Jun
bitcoin520/06/2019 13:30

Same as our Three all you can eat one, 1TB is a lot for the average user …Same as our Three all you can eat one, 1TB is a lot for the average user to munch through in a month and if you use 19GB on holiday, what is the point of being on holiday, away from all the stresses of life that being permanently connected is doing to everyone!!


It’s quite simple, use texts and calls not apps. Divert calls, place on silent. It’s there but it’s not in yer face
seaniboy20/06/2019 13:34

Read up^4G is primitive tech. Less people are going to be using it …Read up^4G is primitive tech. Less people are going to be using it ongoing. Upping speeds hundreds of percent means you should get better speeds. A stadium isn’t exactly normal daily life, or they would all have antennas in the grounds, they ain’t gonna invest for one day a week some of the year are they, they need coverage and speeds where large numbers of people live not visit. No community lives in a stadium.


In practice that isn't always the case ... 'coverage and speeds where large numbers of people live'. Stadiums are in the middle of communities, not in the middle of nowhere LOL
tom66620/06/2019 12:52

Fair use policies:With our Unlimited plan there’s no hidden ‘fair use pol …Fair use policies:With our Unlimited plan there’s no hidden ‘fair use policies’ within the UK, giving you all the access to the Internet you’d need without worrying about hefty bills and no data speed restrictions. Even if you used your phone for every minute of every day, you’d only use around 1,000GB each month. We’ve set a usage cap at 1,000GB in order to identify commercial use of our service for example, which is not permitted under our terms. However, if you’re travelling in the EU, you will be subject to our fair use limit of 19GB each month.


Thanks
bluefish230320/06/2019 14:35

In practice that isn't always the case ... 'coverage and speeds where …In practice that isn't always the case ... 'coverage and speeds where large numbers of people live'. Stadiums are in the middle of communities, not in the middle of nowhere LOL


Yeah and strong signals don’t get through structures like that, esp for mass collection of people - they need to be transmitters in them, why o2 done a massive indoor contract for shopping centres and stadiums, and EE done Wembley.

One is actually useful and the other a PR propaganda of publicity...like BT always do.
Edited by: "seaniboy" 20th Jun
How much cashback do you get on unused unlimited data
Edited by: "starman0147" 20th Jun
seaniboy20/06/2019 15:19

Yeah and strong signals don’t get through structures like that, esp for m …Yeah and strong signals don’t get through structures like that, esp for mass collection of people - they need to be transmitters in them, why o2 done a massive indoor contract for shopping centres and stadiums, and EE done Wembley.One is actually useful and the other a PR propaganda of publicity...like BT always do.


The stadium I frequent allegedly has a Cisco Connected Stadium Wi-Fi solution delivered by O2; that’s also next to useless
Thank you for posting @siddv we have added this to the days Highlights page
bluefish230320/06/2019 16:11

The stadium I frequent allegedly has a Cisco Connected Stadium Wi-Fi …The stadium I frequent allegedly has a Cisco Connected Stadium Wi-Fi solution delivered by O2; that’s also next to useless


It’s Wi-fi of course it useless for thousands
woldranger20/06/2019 12:01

AVOID THIS COMPANY!Cold! NO REAL TIME CUSTOMER SERVICE DEPARTMENT!! I …AVOID THIS COMPANY!Cold! NO REAL TIME CUSTOMER SERVICE DEPARTMENT!! I signed up with them 3 weeks ago and had some issues, I tried to check for the number you can dial free from your sim - there isn't one. I then looked for a contact number. There isn't one. I tried the web chat - it isn't a chat function! It's a series of very slow messages ! I messaged them on the "chat" about a refund they were supposed to have processed and didn't hear back in 5 days!! I contacted their complaints department - the same thing, it all goes through the ridiculously slow chat. Took over a day and then the told me there had been "a glitch" and that they'd process it. Took over a week to be able to access my account online - no mobile app either.I'll be leaving as soon as my promo period ends.


I've been with them over a year. Best provider I've been with.
Phlop020/06/2019 16:27

I've been with them over a year. Best provider I've been with.


Best in what way? The best customer service? Have you managed to call them?
I'm already on a rolling contract, can I get this also?
bluefish230320/06/2019 12:00

The 'signal being good in your area' can be a bit hit and miss. I get no …The 'signal being good in your area' can be a bit hit and miss. I get no signal whatsoever at the back of the house but it actually seems okay at the front. I think Three have improved their network over the last few months but they are currently upgrading masts in readiness for 5G at which point one wonders if the 4G signal will degrade ...


I was with Three about 4/5 years ago network& signal was good, went to EE and their network was better albeit slightly more a month. Went back to three for the unlimited sim... Couldn't wait to cancel signal/network was shocking constantly dropping out rarely getting 4g and slow speeds. I suspect what you mentioned above is happening and their existing network is suffering?
How easy is this to cancel? Do you get hit with a charge? I had a 1 month rolling 3 sim but I really should have cancelled the day I bought it. They charged another month BC I hadn't given a months notice then charged another month for cancelling. 3 months charge and I couldn't even use it after the first month as they blocked the sim.
Edited by: "TeddyB" 20th Jun
woldranger20/06/2019 16:33

Best in what way? The best customer service? Have you managed to call them?


They've sorted out the one issue I've had promptly online. The one was an issue with roaming settings.

And I've earned 6 months free and 20 quid amazon vouchers through referrals.
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