Upgrade to BT UNLIMITED calls and UNLIMITED broadband (Option 3) for £21.00/month (+line rental) @ BT.com
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Upgrade to BT UNLIMITED calls and UNLIMITED broadband (Option 3) for £21.00/month (+line rental) @ BT.com

37
Found 5th Jul 2012
Perhaps not the best offer for new customers, but for us existing BT customers on option 1 or 2 this appears to be an offer too good to miss.

Today I upgraded from BT option 1 (10Gb limit) broadband to Option 2 (40Gb limit) at a monthly cost of £22.90 (+line rental), including unlimited calls.

I was checking the progress of my order when I noticed an offer of £21.00/month for unlimited calls and broadband. This is over £30/month normally. It also appears to have reduced my contract length to 12 months (from 18 months).

To find the deal I logged in and went to "my BT". In the services area, I chose broadband and the offer was at the bottom of the page.

Perhaps it would be available by phoning customer service.
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37 Comments
Original Poster
I should perhaps have pointed out that this is really for those of us outside of fibre optic coverage.

I live out in the sticks and still have to pay more than the virtually nothing that I see advertised by Sky, etc.
If you want unlimited I wouldn't go with BT because there unlimited is so expensive, as you have shown.
Original Poster
What better deals are there for ADSL users, outside of the high speed coverage?
Read the BT small print, I bet that " Unlimited " doesn't actually mean unlimited in BT speak.
BT unlimited is completely unlimited

I have downloaded nearly 400 gig in data in one month due to a HDD failing that had all my steam games on
And when I checked it online in my account status it was showing I had used the data on a bar chart but had the word unlimited through the text.

On the other hand of the package that isn't unlimited,I wouldn't touch it with a barge pole.
My mum was on the 4gb package and only browses the net and checks Internet banking and they said she used all
Of her usage and more !!!!!!!

I checked her router was secure and that nothing else was connected via wi-fi and it wasn't.
So I don't trust BT measurement !
So the " unlimited " calls can be made for as long as you like without re-dialling?
£21 myoption 3 is £13.25 customer retention deal 0800800030
Wheresmylaptop

What better deals are there for ADSL users, outside of the high speed … What better deals are there for ADSL users, outside of the high speed coverage?

the best option is :

1) pay off 12 months line rental with BT = 129.99 ( reduced from 14.99 to around 10 if you pay upfront )
2) pay 4.99 a month for the remainder of the 12 months for unlimited calls package ( first 3 months free )
3) get unlimited broadband elsewhere....

if you get your internet elsewhere you will probably end up paying a total of around 25 pounds a month including the BT calls package ..


Edited by: "MoreForMePound" 6th Jul 2012
Dont touch it i was on it, it capped my broadband from 4pm unltil 11pm at night from 8mb to 1.5 meg i was on the unlimited option, when i rang to complain they said because i had downloaded 80 gb in a month they capped me at peak times, on o2 now (old contract no limit no capping.. also BT have chaned the free evening calls from 6pm to 7pm because most evening calls are around 6pm robbers the only difference is these dont wear masks, you have been warned.. it is unlimited they never cut you off but they cap you at peak times crafty with their wording..
fozzy17

Dont touch it i was on it, it capped my broadband from 4pm unltil 11pm at … Dont touch it i was on it, it capped my broadband from 4pm unltil 11pm at night from 8mb to 1.5 meg i was on the unlimited option, when i rang to complain they said because i had downloaded 80 gb in a month they capped me at peak times, on o2 now (old contract no limit no capping.. also BT have chaned the free evening calls from 6pm to 7pm because most evening calls are around 6pm robbers the only difference is these dont wear masks, you have been warned.. it is unlimited they never cut you off but they cap you at peak times crafty with their wording..



You are talking in the past and this is no longer the case. BT Total Broadband Option 3 is unlimited and is not capped on amount of data usage. Also the free calls changed from 6pm to 7pm well over 2 years ago and every customer was contacted either by email or by post to tell them of the changes.
Edited by: "robertr" 6th Jul 2012
BT? No thanks
Ive never been happier since i moved to PRIMUS
This is not a great deal - I also haggle with them everytime my contract is due for renewal

Currently paying about £13.83 for option 3 .. (Or there abouts)

I bolted on unlimited day calls for and additional £4.99 but can take off at any time.

Inactive

So the " unlimited " calls can be made for as long as you like without … So the " unlimited " calls can be made for as long as you like without re-dialling?

every 60 mins
robertr

You are talking in the past and this is no longer the case. BT Total … You are talking in the past and this is no longer the case. BT Total Broadband Option 3 is unlimited and is not capped on amount of data usage. Also the free calls changed from 6pm to 7pm well over 2 years ago and every customer was contacted either by email or by post to tell them of the changes.





And now we know who do you work for!

Just phoned BT to get Option 3 they quoted me £13.35 + £14.60 line rental totalling £27.85 all in.

sabbietage

This is not a great deal - I also haggle with them everytime my contract … This is not a great deal - I also haggle with them everytime my contract is due for renewal Currently paying about £13.83 for option 3 .. (Or there abouts) I bolted on unlimited day calls for and additional £4.99 but can take off at any time.

Perhaps it's an offer that's not open to everyone. I was in thr process of upgrading to option 2, the day after I placed the order a mailshot with this deal landed on my doormat. A quick 5 minute call and I was sorted on this package. No sign of capping or other restrictions so far, 7.72mb download on speed checker
MoreForMePound

every 60 mins




Exactly, so not " Unlimited " then, typical BT lie sheet.
Original Poster
Inactive, I've been with Wanadoo, Orange, Tiscali, O2, Vodafone, Plusnet and now BT in the last 7/8 years for my home phone and broadband. All have had the 60 minute, hang up redial thing as far as I recall.

Good - O2, Vodafone, Plusnet, BT
Poor - Wanadoo, Orange
Unbelievably awful - Tiscali (now Talk Talk) - speed of 0.2 Mbps in evenings!
Inactive

Exactly, so not " Unlimited " then, typical BT lie sheet.



Hardly a lie when its clearly explained.

Unlimited free calls to all 01,02,03 numbers, includes 0845 and 0870 (redial after 60 minutes to avoid call charges).
Wheresmylaptop

Inactive, I've been with Wanadoo, Orange, Tiscali, O2, Vodafone, Plusnet … Inactive, I've been with Wanadoo, Orange, Tiscali, O2, Vodafone, Plusnet and now BT in the last 7/8 years for my home phone and broadband. All have had the 60 minute, hang up redial thing as far as I recall.Good - O2, Vodafone, Plusnet, BTPoor - Wanadoo, OrangeUnbelievably awful - Tiscali (now Talk Talk) - speed of 0.2 Mbps in evenings!




That doesn't excuse BT, just because the others are just as bad, it is not " unlimited " if you need to re-dial.
Original Poster
There are 'unlimited' deals on here all the time for mobiles, broadband and landlines. I'd be surprised if any of them are genuinely completely unlimited. As informed consumers, we have to read small print. If we don't, we cannot blame the seller. BT make it quite clear how to avoid charges, allowing genuine unlimited minutes, whilst not unlimited individual call duration.
My telephone service provider also has the 60 minute re-dial feature, however they do not dishonestly describe the service as " unlimited ", if you have the time to read all of the BT small print, you clearly must have a lot of time on your hands.
robertr

You are talking in the past and this is no longer the case. BT Total … You are talking in the past and this is no longer the case. BT Total Broadband Option 3 is unlimited and is not capped on amount of data usage. Also the free calls changed from 6pm to 7pm well over 2 years ago and every customer was contacted either by email or by post to tell them of the changes.



i think you need to read the BT usage guide(i just did) , they reserve the right to cap your downloads at peak times, if you go over a certain limit like i did you will be lucky to get 1meg in peak, so unless you want to stay up until early hours to use internet your pretty much screwed, whats the point of having and paying for ulimited tinternet but they cap your speed if you use it to much, highway robbers, i would rather go without than use bt again, and its not even a good deal..
Wheresmylaptop

There are 'unlimited' deals on here all the time for mobiles, broadband … There are 'unlimited' deals on here all the time for mobiles, broadband and landlines. I'd be surprised if any of them are genuinely completely unlimited. As informed consumers, we have to read small print. If we don't, we cannot blame the seller. BT make it quite clear how to avoid charges, allowing genuine unlimited minutes, whilst not unlimited individual call duration.



My o2 3g on my my iphone is truly unlimited for £20 i get ulimited tinternet 700 mins talk time and 1300 text, ive installed a app called PDA net which also allows my iphone to be used as a hotspot and use it all the time, and can stream movies and catchup tv on iphone and ipad, its a older type contract, but i know 3 network also do unlimited data and allow phone tethering..
Original Poster
Aye, fine if you live in 3g area. I can tether my laptop to my phone. As I said, I only reckon this is a good deal for those who have no option but ADSL. I have no mobile phone coverage at home and need to drive for three hours for a 3g signal. A tad inconvenient if I want to watch Wimbledon on my laptop, while my kids watch a DVD.

PS - this is not a complaint. I chose to live where I do. I would much rather be here surrounded by sea, hills and miles of unspoiled beaches than live in a city.
fozzy17

i think you need to read the BT usage guide(i just did) , they reserve … i think you need to read the BT usage guide(i just did) , they reserve the right to cap your downloads at peak times, if you go over a certain limit like i did you will be lucky to get 1meg in peak, so unless you want to stay up until early hours to use internet your pretty much screwed, whats the point of having and paying for ulimited tinternet but they cap your speed if you use it to much, highway robbers, i would rather go without than use bt again, and its not even a good deal..



Once again, BT Total Broadband Option 3 no longer gets capped based on the amount you download.

It does have traffic management policies for P2P Networks at peak times to protect the performance of the network for all users. If you use P2P during peak times then speeds of these downloads will be reduced. If you use broadband for other (non P2P) activities during this time speed will be normal. The amount you download plays no part in speed reduction. Hope this clears up your confusion.

Edited by: "robertr" 7th Jul 2012
Luckily I am on BT Infinity 2 including unlimited calls £26 /month + line rental. It genuinely is unlimited broadband.
speedtest.net/res…png
Original Poster
Jefft

Luckily I am on BT Infinity 2 including unlimited calls £26 /month + line … Luckily I am on BT Infinity 2 including unlimited calls £26 /month + line rental. It genuinely is unlimited broadband.http://www.speedtest.net/result/2050152114.png



Alright for some!
Wheresmylaptop

Aye, fine if you live in 3g area. I can tether my laptop to my phone. As … Aye, fine if you live in 3g area. I can tether my laptop to my phone. As I said, I only reckon this is a good deal for those who have no option but ADSL. I have no mobile phone coverage at home and need to drive for three hours for a 3g signal. A tad inconvenient if I want to watch Wimbledon on my laptop, while my kids watch a DVD. PS - this is not a complaint. I chose to live where I do. I would much rather be here surrounded by sea, hills and miles of unspoiled beaches than live in a city.



wee not long had 3g i live in wales, dont blame you i hate the city keep it..
robertr

Once again, BT Total Broadband Option 3 no longer gets capped based on … Once again, BT Total Broadband Option 3 no longer gets capped based on the amount you download. It does have traffic management policies for P2P Networks at peak times to protect the performance of the network for all users. If you use P2P during peak times then speeds of these downloads will be reduced. If you use broadband for other (non P2P) activities during this time speed will be normal. The amount you download plays no part in speed reduction. Hope this clears up your confusion.



Im just going off what happened to me, speeds went really bad, when i rang and complained she said i had gone oer the 80 gb mark thats were they told me they start capping , on o2 atm no capping and they allow torrents..

i just think they should be up front rather to find out later later, you need to ring all the small print, aslong as i have a hole in my ass i will never go back to bt, to many customer support problem and passing the buck, and foreign call centre who can hardly speak english... never never never again, the worst company along with sky...
Wheresmylaptop

Inactive, I've been with Wanadoo, Orange, Tiscali, O2, Vodafone, Plusnet … Inactive, I've been with Wanadoo, Orange, Tiscali, O2, Vodafone, Plusnet and now BT in the last 7/8 years for my home phone and broadband. All have had the 60 minute, hang up redial thing as far as I recall.Good - O2, Vodafone, Plusnet, BTPoor - Wanadoo, OrangeUnbelievably awful - Tiscali (now Talk Talk) - speed of 0.2 Mbps in evenings!

LOL talk talk... finally ive managed to transfer back to BT not realising how awful the talktalk phone line was,spent 2 years blaming all the different internet companies i was with, altho BT tried to con me into signing up to their broadband and pay in excess of 44quid a month ! now my phone line is sorted il be going back to o2 and not have to rely on tethering my galaxy note thru the 3 one plan lol
fozzy17

Im just going off what happened to me, speeds went really bad, when i … Im just going off what happened to me, speeds went really bad, when i rang and complained she said i had gone oer the 80 gb mark thats were they told me they start capping , on o2 atm no capping and they allow torrents..i just think they should be up front rather to find out later later, you need to ring all the small print, aslong as i have a hole in my ass i will never go back to bt, to many customer support problem and passing the buck, and foreign call centre who can hardly speak english... never never never again, the worst company along with sky...



As I stated before that was in the past with BT and now there is no restriction on the amount you can download when on Option 3.

O2 on the other hand, have a 'within reason' policy on downloading. If you download large files at peak times they will ask you to stop, if you don't they will close your account, remember, all companies have 'small print'.



Edited by: "robertr" 7th Jul 2012
robertr

As I stated before that was in the past with BT and now there is no … As I stated before that was in the past with BT and now there is no restriction on the amount you can download when on Option 3. O2 on the other hand, have a 'within reason' policy on downloading. If you download large files at peak times they will ask you to stop, if you don't they will close your account, remember, all companies have 'small print'.



Might be the case on the O2 broadband contract now but not on my contract, I can leave my pc on for days no restriction at all, I signed up when 02 first started no restrictions and I get £5 off due to me having a O2 phone contract
fozzy17

Might be the case on the O2 broadband contract now but not on my … Might be the case on the O2 broadband contract now but not on my contract, I can leave my pc on for days no restriction at all, I signed up when 02 first started no restrictions and I get £5 off due to me having a O2 phone contract






O2 are c&nts! I had "unlimited" with then and every time I passed 20gb per month they would call I tell me off!
I did twice more just to have them cancel my contract before one year. With the topcashback I had form them. Got 6 months free internet.

Must be because im on a old contract then a guess, are there actually and broadband suppliers that do a unlimited down with no limits or capping?

best i not change my contract then..
I Only have to prepaid line rental with BT paid upto FEB13. Has anyone ever tried to haggle with them as a new customer as there standard offer prices never change and are high compaired to others.
The reason I am looking to move my broadband to BT is that my exchange only has BT as a provider.
Yes I have my adsl service provided by other companies eg plusnet, post office but when ever I have a fault they have to contact BT on my behalf so im trying to cut out the middle man but pay post office prices.
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