Upgrade your O2 Mobile data absolutely free! (I upped 10GB to 20GB)
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Upgrade your O2 Mobile data absolutely free! (I upped 10GB to 20GB)

290
LocalFound 8th Dec 2015
Myself and my partner recently moved into a brand new house, builders haven't installed BT cables to our house yet, so been struggling for Internet and been relying on my phone for Internet usage. Called into an O2 store who said 20GB of data is currently on offer at the same price as 10GB, speak to O2 customer services and they should be able to sort it out for you.

I yesterday spoke to them and they've upped me onto a 20GB for the same price tariff as my current 10GB one! Happy days!
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Is this a special offer they just made for you?
Shouldn't be, O2 has 20GB data plans on offer for the same price as 10GB. So should be for all 10GB customers. Hope this helps!
they should offer double data on all plans.
might try this.

Thanks
Does this mean you entered into a new 24 month contract?
No, just an amended tariff.
Getting o2 customer service staff to do anything correctly is a **** nightmare since they outsourced their customer service department to capita
Did mine on the online chat on the website as phone number was always busy
Give the OP a round of applause - O2 just doubled up my data via live chat!

Thanks man!
You're welcome!
hmmmm i sense a mission
Wow, got to try this tomorrow, fantastic if it works
Prosamuraiman

Give the OP a round of applause - O2 just doubled up my data via live … Give the OP a round of applause - O2 just doubled up my data via live chat!Thanks man!


What data allowance did u have before?
mattynolan

No, just an amended tariff.



If I were you, I would ring O2 and ask them to confirm your contract end date. I doubt very much that they just did this out of the goodness of their hearts.
As long as it's not a new 24 month this is hot
Edited by: "Drooler" 9th Dec 2015
Might have to try this.
I have always found o2 great for this sort of thing. When I have run out of data mid month in the past I just ring them and its always cheaper to add more data via my tariff rather than the crazy one off prices.
Amazing post. Went on the chat and been upgraded from 1gb to 4gb for the same price! Thanks OP
fell123

Amazing post. Went on the chat and been upgraded from 1gb to 4gb for the … Amazing post. Went on the chat and been upgraded from 1gb to 4gb for the same price! Thanks OP


What did you say to O2, mate?

I'm on 5gb per month atm
Edited by: "jimbo001" 9th Dec 2015
Just done this as well. They doubled my allowance from 2-4 GB. Really rate O2
Did not work for me. O2 was not having none of it lol.
does this apply to existing 12- month simo contacts? or just the new data ones?
On chat now to them...
Didn't work for me either, I have 3GB.
HovisBread

Didn't work for me either, I have 3GB.



Same x
Doesn't work for everyone unfortunately, only for accounts that pay more than their usage or something?! X
I'm not sure on plans less than 10GB, but like I said 20GB is same price as 10GB, so should work for anyone on 10GB.

People getting upped on less GB plans must just be speaking to the right advisors
I wasn't offered anything, was offered more if I pay more, maybe I'm asking the wrong this, is every one asking for more data for free?
Just did this as well. Took 5 minutes on Live Chat. No extra cost and no change to my existing contract just a data increase from 1GB to 2GB. Thank you op
I got offered double up from 5GB to 10GB for £5 per month...

Compared to O2s 500MB for £6 if you reach your limit, that's not bad! But just try again on online chat until you get somewhere!

G_FORCE

I got offered double up from 5GB to 10GB for £5 per month...


MichaelLucey

Just did this as well. Took 5 minutes on Live Chat. No extra cost and no … Just did this as well. Took 5 minutes on Live Chat. No extra cost and no change to my existing contract just a data increase from 1GB to 2GB. Thank you op



If you don't mind me asking, how did you word it?
I just went on to 02 chat and harish told me this is not true but he will raise it with his superiors!!!
7abs8

If you don't mind me asking, how did you word it?



I said that I've been on Pay Monthly for 18 months and have unlimited calls and texts and 1GB data. Said I hardly use the calls and text allowance but always use the data and asked if there was any way to trade some of my call/text allowance for more data and he said that I could keep my call/text allowance and have 2GB data allowance. I made sure to clarify that this meant no extra cost and no change to my existing contract just a data increase from 1GB to 2GB and he said yes. He even said he'd activate my new data allowance from midnight tonight. Was very helpful.
MichaelLucey

I said that I've been on Pay Monthly for 18 months and have unlimited … I said that I've been on Pay Monthly for 18 months and have unlimited calls and texts and 1GB data. Said I hardly use the calls and text allowance but always use the data and asked if there was any way to trade some of my call/text allowance for more data and he said that I could keep my call/text allowance and have 2GB data allowance. I made sure to clarify that this meant no extra cost and no change to my existing contract just a data increase from 1GB to 2GB and he said yes. He even said he'd activate my new data allowance from midnight tonight. Was very helpful.



Thanks.
Thanks just done effective from next refresh
I'm on Pay monthly simo. Tried via O2 chat. After confirming the security questions he said the free doubling of data was not available on my account, only for the people who aren't getting enough data for what they pay for. ie data has since increased and they are on old rate. It was worth checking!
Just increased the data on my 3 accounts via live chat. 10GB to 20GB,1GB to 2GB and 100MB to 300MB. Thanks OP. Heat added.
Just done live chat. Got the Note 4 deal posted last year with 1gb for £28 for myself and the wife. Have been given 4gb on each handset from midnight at no extra cost. Have some heat!
Will this work for the 7gb tariff?
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