uSwitch Exclusive Virgin Media M100 Ultrafast Fibre Broadband and Phone (free weekend landline calls) for £27/month (£324 total contract)
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uSwitch Exclusive Virgin Media M100 Ultrafast Fibre Broadband and Phone (free weekend landline calls) for £27/month (£324 total contract)

61
Posted 9th Aug
Currently looking for a good deal to switch away from NOWTV broadband next month.

Personally I only ever go for 12 month contracts and I switch every 12 months to get the best prices and deals.

This uSwitch Exclusive offers 100mbps fibre broadband for £27 a month after the discounts, total contract £324. Unlimited downloads

This seems a good price as I'm paying not far off this for none fibre with NowTV. The deal also includes free weekend calls to landline numbers although personally in this day and age I don't even have a landline phone plugged in.

The next best price is based on adding the money back on that Uswitch says you save from their deal and dividing by 12. (£324 + £35 set up plus contract discount £264)

It's worth noting I don't think you can get a 12 month contract directly through virgin media's website, so this may be the only way to get the shorter contract.

Hope this helps someone out other than me

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Leaving Virgin, might have great speed but the drop outs of service are just not worth it. Consistency of an allways on service is what you need, not lapses of service,maybe it's over capacity and the optics can't take it?
61 Comments
I've got this right now for £52 a month. Is there anything I can do?
deals6909/08/2019 21:16

I've got this right now for £52 a month. Is there anything I can do?


How much longer do you have left in the contract? If you're within 30 days you could probably cancel
lasuil09/08/2019 21:18

How much longer do you have left in the contract? If you're within 30 days …How much longer do you have left in the contract? If you're within 30 days you could probably cancel


It ends in december unfortunately
deals6909/08/2019 21:19

It ends in december unfortunately


I'd advise ringing them up and have a moan about it, tell you've seen it for so much cheaper, ask to speak to cancellations, try to negotiate a discount on your current contract. Doesn't hurt to try.
Isn't there another price rise letting you give notice
Leaving Virgin, might have great speed but the drop outs of service are just not worth it. Consistency of an allways on service is what you need, not lapses of service,maybe it's over capacity and the optics can't take it?
deals6909/08/2019 21:16

I've got this right now for £52 a month. Is there anything I can do?



If like me you recieved notification of a price rise this month, then you can cancel now as they are in breach of your contract.

I've just cancelled due to it, no problem at all.
lasuil09/08/2019 21:20

I'd advise ringing them up and have a moan about it, tell you've seen it …I'd advise ringing them up and have a moan about it, tell you've seen it for so much cheaper, ask to speak to cancellations, try to negotiate a discount on your current contract. Doesn't hurt to try.


Ok I'll try. I appreciate your advice
SteamyWee09/08/2019 21:21

If like me you recieved notification of a price rise this month, then you …If like me you recieved notification of a price rise this month, then you can cancel now as they are in breach of your contract. I've just cancelled due to it, no problem at all.


Ohh ok I see. I dont think I I recieived an email
deals6909/08/2019 21:21

Ohh ok I see. I dont think I I recieived an email


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Unfortunately though I don't think you could cancel and then rejoin on the cheaper deal, but maybe someone more up to speed on virgin media rules can confirm that.

"If you want to stick with Virgin, you're in a great position to renegotiate a better deal. Our February 2019 poll found 75% of Virgin customers who tried to haggle got a discount"
Edited by: "lasuil" 9th Aug
Through retentions they offered me £22 a month for this, fingers crossed others have the same offers thrown at them
Edited by: "underrated33" 9th Aug
deals6909/08/2019 21:21

Ohh ok I see. I dont think I I recieived an email



It will have been a letter not an email. To be fair their letters look like junk mail. Probably on purpose so you ignore it and bin it. All Virgin customers are getting a price increase by October.
TecspecEngineer09/08/2019 21:21

Leaving Virgin, might have great speed but the drop outs of service are …Leaving Virgin, might have great speed but the drop outs of service are just not worth it. Consistency of an allways on service is what you need, not lapses of service,maybe it's over capacity and the optics can't take it?


This will hugely depend on the area you live in. I did suffer some similar issues when living in Central Plymouth a few years back as its such a studenty town. I think I'll be just fine in sleepy Worthing west Sussex though
deals6909/08/2019 21:19

It ends in december unfortunately


It ends in August with the price increase you need to do the cancellation dance now.
Don’t do it!!
TecspecEngineer09/08/2019 21:21

Leaving Virgin, might have great speed but the drop outs of service are …Leaving Virgin, might have great speed but the drop outs of service are just not worth it. Consistency of an allways on service is what you need, not lapses of service,maybe it's over capacity and the optics can't take it?



Virgin Media connections are like a water pipe if everyone else is using it, it slows down, where as openreach everyones line largely speeds are consistent (be it low). Most of the time you will have an even split so VM tends not to suffer these days.
eslick09/08/2019 21:26

It ends in August with the price increase you need to do the cancellation …It ends in August with the price increase you need to do the cancellation dance now.


He was answering me asking when his contract was due to end think he understands he needs to speak to them about cancelling because of the price hike by the end of August now
I've r tried 4 times in the last 3 months to get a better deal. Rang offered me expensive deals, gave my 30 day notice which they happily took and now retentions don't even call you back. Better off cancelling and taking it on someone else's name in your property {unless you live alone}
lasuil09/08/2019 22:01

He was answering me asking when his contract was due to end think he …He was answering me asking when his contract was due to end think he understands he needs to speak to them about cancelling because of the price hike by the end of August now


Might be if you read all of the thread but when they wrote back December I simply replied to that. You have been around long enough to realise not everyone has time to go through every post hence why there are two likes to my comment.

dont think anyone really cares as long as people realise they can get out as not everyone does.
underrated3309/08/2019 21:23

Through retentions they offered me £22 a month for this, fingers crossed …Through retentions they offered me £22 a month for this, fingers crossed others have the same offers thrown at them


I'm on that now...... Well until the price rise next month
bignasty18709/08/2019 22:08

I've r tried 4 times in the last 3 months to get a better deal. Rang …I've r tried 4 times in the last 3 months to get a better deal. Rang offered me expensive deals, gave my 30 day notice which they happily took and now retentions don't even call you back. Better off cancelling and taking it on someone else's name in your property {unless you live alone}


Make sure you have marketing preferences set to allow them to call you. They moved loads of people to no calls as part of GDRP. Not everyone will get a call though but now is the best time to get them as so many are unhappy at the price rise they have in the past been falling over themselves to give discounts.

Last year we got 6 months st £17 for 200mb then went up in stages to £23 and called a couple of weeks ago and they said they would put a credit on the account for six months for the price increase. Still need to call them as we weren’t officially in our cancellation period then and I was waiting for the offers to appear on here first
eslick09/08/2019 22:12

Make sure you have marketing preferences set to allow them to call you. …Make sure you have marketing preferences set to allow them to call you. They moved loads of people to no calls as part of GDRP. Not everyone will get a call though but now is the best time to get them as so many are unhappy at the price rise they have in the past been falling over themselves to give discounts. Last year we got 6 months st £17 for 200mb then went up in stages to £23 and called a couple of weeks ago and they said they would put a credit on the account for six months for the price increase. Still need to call them as we weren’t officially in our cancellation period then and I was waiting for the offers to appear on here first


I have. Been with virgin for nearly 10 years. Every year I've given my notice and always had a call back, not anymore. Offering me just 100mb for £35 a month when online cheaper. They must have increased their costs on the build increase as they don't seem interested in haggling anymore.
bignasty18709/08/2019 22:16

I have. Been with virgin for nearly 10 years. Every year I've given my …I have. Been with virgin for nearly 10 years. Every year I've given my notice and always had a call back, not anymore. Offering me just 100mb for £35 a month when online cheaper. They must have increased their costs on the build increase as they don't seem interested in haggling anymore.


Sounds like a very good run of it though!
lasuil09/08/2019 22:19

Sounds like a very good run of it though!


Teue. Last time I upgrade I got the full house package TV, 100mb and basic land line for £39 a month and got 2 months credit as well. Now for the same they want £60 a month.
I got a 12 month deal thru their website 2 weeks ago. I also went thru Quidco for 120£ cashback, taking the overall price down to about £18 a month for same package
bignasty18709/08/2019 22:08

I've r tried 4 times in the last 3 months to get a better deal. Rang …I've r tried 4 times in the last 3 months to get a better deal. Rang offered me expensive deals, gave my 30 day notice which they happily took and now retentions don't even call you back. Better off cancelling and taking it on someone else's name in your property {unless you live alone}



This seems the only route for dealing with virgin.
KL8809/08/2019 22:28

I got a 12 month deal thru their website 2 weeks ago. I also went thru …I got a 12 month deal thru their website 2 weeks ago. I also went thru Quidco for 120£ cashback, taking the overall price down to about £18 a month for same package


Weird, I couldn't find anywhere where it offered me this package on 12 months, when I looked directly on their site.

When I click through from the QuidCo £120 offer, it only offers me this package on 18 months not 12 . Perhaps they've taken away the 12 month availability.
Edited by: "lasuil" 9th Aug
New deals are 18 months, then renewals are 12. I just got them to keep my price the same so no increase until next july, wish there was more choice but no one can beat their speeds
happi09/08/2019 22:51

New deals are 18 months, then renewals are 12. I just got them to keep my …New deals are 18 months, then renewals are 12. I just got them to keep my price the same so no increase until next july, wish there was more choice but no one can beat their speeds


Good speeds. Crap router. Greedy prices.
bignasty18709/08/2019 23:00

Good speeds. Crap router. Greedy prices.


Don't forget worst customer service ever!
happi09/08/2019 23:03

Don't forget worst customer service ever!


More like arrogant customer service. UK cancellations team talk down to you and are rude, and call centre abroad is like talking to deaf robots
I dont see anything special about this price. I used to get this deal a few years ago for £22. And also the annual price increase that usually comes in autumn puts me off. I have signed up to Vodafone fibre in May for £21 + £90 cashback (efectively £16pcm). Im using my own router and can tell you I havent notice any difference (except the lower price).
foresttt09/08/2019 23:12

I dont see anything special about this price. I used to get this deal a …I dont see anything special about this price. I used to get this deal a few years ago for £22. And also the annual price increase that usually comes in autumn puts me off. I have signed up to Vodafone fibre in May for £21 + £90 cashback (efectively £16pcm). Im using my own router and can tell you I havent notice any difference (except the lower price).


Forgot to mention Im heavy internet user streaming on multiple devices simultaneously.
Agree, probably could get this for £20 or less, I get broadband only for £14.50. plus a £30 credit. Got fed up paying for a phone line never ever used. When you talk to retentions don't back down be prepared to close down your account, they don't want to lose a customer so you have the power. They have tried to call my bluff a few times but i go ahead and cancel get a cut off date and everything then they ring me a few days later lol.
happi10/08/2019 01:10

Agree, probably could get this for £20 or less, I get broadband only for …Agree, probably could get this for £20 or less, I get broadband only for £14.50. plus a £30 credit. Got fed up paying for a phone line never ever used. When you talk to retentions don't back down be prepared to close down your account, they don't want to lose a customer so you have the power. They have tried to call my bluff a few times but i go ahead and cancel get a cut off date and everything then they ring me a few days later lol.


Tried it 4 times lately. 3 weeks later I had to ring back to cancel the disconnection request. Unfortunately where I live no other provider can give nay form of fibre except virgin
SteamyWee09/08/2019 21:24

It will have been a letter not an email. To be fair their letters look …It will have been a letter not an email. To be fair their letters look like junk mail. Probably on purpose so you ignore it and bin it. All Virgin customers are getting a price increase by October.


I got this notification via email and not via a letter
waaqii10/08/2019 02:12

I got this notification via email and not via a letter


Yeah I received the email a few days ago about the increase too.

I'm thinking of sticking in my cancellation, my current deal expires in October anyway, but I just can't decide of how to go with. I've heard good things about Vodafone and they are one of the cheapest out there atm
stueyg8710/08/2019 03:02

Yeah I received the email a few days ago about the increase too.I'm …Yeah I received the email a few days ago about the increase too.I'm thinking of sticking in my cancellation, my current deal expires in October anyway, but I just can't decide of how to go with. I've heard good things about Vodafone and they are one of the cheapest out there atm


Thinking of doing the same had enough of their poor CS.. then again you have to play the system to get good deals.. I left them 2 years in a row and signed up instantly to get a better deal but looking to switch to an alternative supplier
Called their retentions earlier and they offered 35 for 100mb and made it sound like they are doing me a favor.

Now trying to decide to have VIRGIN again using my wife's name or sign up with THREE for their 4G home wifi which is considerably cheaper (23/mth + 6 months 1/2 price).
kaizhu7910/08/2019 07:17

Called their retentions earlier and they offered 35 for 100mb and made it …Called their retentions earlier and they offered 35 for 100mb and made it sound like they are doing me a favor. Now trying to decide to have VIRGIN again using my wife's name or sign up with THREE for their 4G home wifi which is considerably cheaper (23/mth + 6 months 1/2 price).


I would go with three if I had decent speeds at my house, but I don't. I have unlimited data phone sims which I've had for years and pay less than £12 a month and three allow you to put phone sims in routers to use.
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