I've been a virgin customer for 6 years. las year been paying for the same deal £44 then last month my customer discount expired and whent to £55.
So i've called them, asked for redemption team, got offered £44 again. DECLINED and asked them fo close the contract, 30 days notice.
2 days later, got a call from "disconection" team and been offered £31 for the same services I had before. Less then I've ever paid for this.