Unfortunately, this deal is no longer available
Virgin bigger bundle £45 a Month / 18 months + £35 set up fee (+ £100 bill credit + Quidco) at Virgin Media
-193° Expired

Virgin bigger bundle £45 a Month / 18 months + £35 set up fee (+ £100 bill credit + Quidco) at Virgin Media

£845Virgin Media Deals
9
-193° Expired
Virgin bigger bundle £45 a Month / 18 months + £35 set up fee (+ £100 bill credit + Quidco) at Virgin Media
Posted 3rd Aug 2020

This deal is expired. Here are some options that might interest you:

Broadband
M100 Fibre Broadband
Average download speeds of 108Mbps
Average upload speeds of 10Mbps
Helps keep the whole household entertained
Intelligent WiFi helps to deliver our most reliable signal
TV
Maxit TV
Over 210 channels including all the Entertainment Picks
BT Sport in 4K Ultra HD and top Sky channels in HD
Pause, rewind and record with ease on our Virgin TV V6 box
Phone
Talk Weekends
Inclusive weekend calls to UK landlines∆, Virgin Mobiles, and 0870 numbers Ϫ
Community Updates
Top comments
doylie198403/08/2020 15:38

If they stopped with there.new customer deals & just offered it to …If they stopped with there.new customer deals & just offered it to everyone this deal might actually have some heat.


Agreed. You need to call them at the end of every contract to negotiate a new deal or you pay a fortune. Last time out, they refused to play ball with me and so I had to go through the whole cancellations process to get an acceptable deal. If they had reasonable pricing for everyone, it would save the hassle and they'd probably have a higher retention rate
9 Comments
Vermin Media.
What they mean is bigger bill.
If they stopped with there.new customer deals & just offered it to everyone this deal might actually have some heat.
doylie198403/08/2020 15:38

If they stopped with there.new customer deals & just offered it to …If they stopped with there.new customer deals & just offered it to everyone this deal might actually have some heat.


Agreed. You need to call them at the end of every contract to negotiate a new deal or you pay a fortune. Last time out, they refused to play ball with me and so I had to go through the whole cancellations process to get an acceptable deal. If they had reasonable pricing for everyone, it would save the hassle and they'd probably have a higher retention rate
Lowtrawler03/08/2020 15:47

Agreed. You need to call them at the end of every contract to negotiate a …Agreed. You need to call them at the end of every contract to negotiate a new deal or you pay a fortune. Last time out, they refused to play ball with me and so I had to go through the whole cancellations process to get an acceptable deal. If they had reasonable pricing for everyone, it would save the hassle and they'd probably have a higher retention rate


"reasonable"? Vermin Media? They never have been and never will be.
paul.daviesbQe03/08/2020 16:51

"reasonable"? Vermin Media? They never have been and never will be.


I don't like tarring a company with such a wide brush as this. Like any company, they have their good and their bad. The engineers are generally very good and helpful. The broadband has generally been stable and reliable (until Lockdown when you would get random 2 minute downtimes for no apparent reason, disrupting video calls). Unless you can get full fibre, they offer unrivalled broadband speeds. The V6 boxes are stable and reliable. Never had any telephone troubles. However, dealing with customer services can be a nightmare ranging from over an hour to answer calls, failing to address concerns, inaccurate billing etc.

I have been with them since NTL, over 20 years, and the same comments could be made 20 years ago. Remarkably, the customer service has actually improved from hair tearing atrocious to just atrocious. I'm hoping in 20 years they might just be merely bad.
Edited by: "Lowtrawler" 3rd Aug
is this a joke? Avoid this company unless you like getting ripped off
Hi All,

I am at the end of my contract with VM & my costs will now be double over what I am currently paying. I have always had WiFi Drop Out/Freezing issues which they have never sorted out. (100mb/Weekend Calls/Line Rental/Asian Mela TV Package)

I was passed on to their retentions dept who offered me somewhat of a reduction but would not budge from that at all. I asked for a higher speed to mitigate against the internet issues but no joy. I ended up giving my 30 days notice but they will be calling me back next week as I told them I would be shopping around.

The same thing happened last time I renewed with them - they increased the price & offered very little margin if any for negotiation & actually were not bothered whether I left or not but at least it was just a 12 month contract - now it is 18 months!

I was on the phone to Sky for ages & they could only offer a lower 59mb package with line rental/ weekend calls / Entertainment TV package that includes the Asian Channels but it was way more money for a new customer which I though was odd & no cashback or vouchers etc.

My only other option is TalkTalk as they also offer Asian channels but I swore I would never go back to them as they were so very horrendous when we were with them in the past so my only options are either VM or Sky as these are the only providers that offer Asian Channels.

Can anyone please give me some tips/hints/tactics etc on how to deal with VM to get the best deal on renewal or bring the costs down, get a better package etc when dealing with retentions?

Also, how to get the best deal from Sky for new customers from places other than directly from Sky telephone sales team?

Many Thanks!
Edited by: "Bazzy" 5th Aug
Lowtrawler03/08/2020 17:41

I don't like tarring a company with such a wide brush as this. Like any …I don't like tarring a company with such a wide brush as this. Like any company, they have their good and their bad. The engineers are generally very good and helpful. The broadband has generally been stable and reliable (until Lockdown when you would get random 2 minute downtimes for no apparent reason, disrupting video calls). Unless you can get full fibre, they offer unrivalled broadband speeds. The V6 boxes are stable and reliable. Never had any telephone troubles. However, dealing with customer services can be a nightmare ranging from over an hour to answer calls, failing to address concerns, inaccurate billing etc.I have been with them since NTL, over 20 years, and the same comments could be made 20 years ago. Remarkably, the customer service has actually improved from hair tearing atrocious to just atrocious. I'm hoping in 20 years they might just be merely bad.


I agree the engineers are great (most are, had a few who forgot to reconnect us after they pulled out cables etc!!!). BUT the service is pretty bad; for example, we have now been without a fully functioning landline for nearly a year — we've had more than several engineer visits, sometimes the service came on again, most of the times not. It's nothing to do with our equipment, apparently. And they're STILL charging us the full landline price, which is why we're about to leave...
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