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Virgin Broadband and phone calls down to £5 per month (non cable)
Virgin Broadband and phone calls down to £5 per month (non cable)

Virgin Broadband and phone calls down to £5 per month (non cable)

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I currently have 8mb broadband with free evening and weekend phone calls that is costing me £14.99 per month, but was looking to get a better deal elsewhere preferably with line rental included.
Phoned Virgin to get my MAC Code and when I told them the reason why I needed it, I was told that the Virgin packages were under review and a new package was due to be launched at the end of June. In the meantime, they would reduce my package to £5 per month for the next 2 months.
Worth taking the saving of £20 and I can then see if any of the new packages are suitable.

Hope this is of help.

19 Comments

I'm not with Virgin, and had the £5 offer through the post yesterday. I think i might move, currently paying £14.99

Banned

does the five pounds per month for the broadband include the line rental for the telephone as wel??? which is normally separate charged at eleven pounds odd a month

What's an MAC Code ? Im thinking of going elsewhwere for my Broadband provider as i think my 12 mnths is up with Virgin im currently paying £21.00 for 2mb Broadband with free weekend landline calls and basic free channels with there box...If i ring to cancel is it likely i will get a discount to stay ??

MAC =Migration Authorisation code, all suppliers will need one from your old supplier to take over the line

sofad1970;5297719

Im thinking of going elsewhwere for my Broadband provider as i think my … Im thinking of going elsewhwere for my Broadband provider as i think my 12 mnths is up with Virgin im currently paying £21.00 for 2mb Broadband with free weekend landline calls and basic free channels with there box...If i ring to cancel is it likely i will get a discount to stay ??


Yes but do not take the first one they offer, wait until your 1 months notice is up and they will give you a call.
I was offered unlimited calls all day (1 hour rule applies), 25% of mobile calls and 2mb broadband (didn't want tv) for about £18, basic tv was a few quid more. I said I wanted caller id and call waiting included for the £18 and they agreed! This was a *lot* less than I was paying before (around £38 with the basic tv package and no unlimited calls etc).
When my year is up I will do the same again.

just viewed my online bill it was £27 from the normal i pay is £15. Just spoke to the cancellations dept and theyve put me on £6.50 a month, 10 mg broaband + fone line :thumbsup:

i get £6.99 a month aol and free 24/7 local and national calls...this is unlimited and lasts as long as i stay with them

It might be cheap, but this is a dog of a company, who may insist on a tie in for 12 months, They might be nice to you now, and again some people have no problems with VerMin, others not so fortunate. In some cases it is better to pay a little more and be happy, than attempt to pay zero and get your money's worth.

what if your already on a 12 month contract ?. I was "upgraded" a few months back, from 2mb to 10mb. Was not told about the upgrade in service so currently paying more.
Paying £25 for 10mb BB, basic phone and basic Tv.

Go to speedtest dot net and check the speed of your broadband - Orange advise me to use this site - i was surprised. I am on their max 8 mb but BT say my line will only support 3mb max. When I checked the speeds the most I have ever got is 1mb download and 0.2 mb upload. Worth trying before paying for something you won't get.

I've been with Virgin for years as I did not want to change my virgin.net e-mail address and have moved house 4 times taking the broadband with me, however when I moved in January this year, I was made to enter a new 12 month contract which was more expensive than the older one for the same volume of download. I am in a non cable area and did not want TV, but the only way I could keep the cost to what it was before was to take thier "unlimited" free calls offer. However, as it was a new build premises, to get a BT land line I had to sign up to thieir "unlimited" free calls too - consequently I'm paying twice for this and can't do anything about it. I wrote to Virgin, but got their standard complaint response back which did not address any of my issues!
In addition, some months, my broadband and calls come to £50per month and other months it's £25per month even though I would say I use the phone pretty much the same month after month!
Rant Over - GGGGRRRRRRRRRHHHHHHH

I pay £25 pm for just 10mb broadband for over a year.....when i rang a year ago they said the only deal they could give me was £27 pm for 10mb & phoneline..... I also pay £10 pm for virgin sim only deal

Im gonna have to ring them again, I only want BB, what do you think I could get it down to? I might leave them I feel ripped off

Robbieeee2k;5297957

Go to speedtest dot net and check the speed of your broadband - Orange … Go to speedtest dot net and check the speed of your broadband - Orange advise me to use this site - i was surprised. I am on their max 8 mb but BT say my line will only support 3mb max. When I checked the speeds the most I have ever got is 1mb download and 0.2 mb upload. Worth trying before paying for something you won't get.



BT's estimates aren't maximums, despite what they say, BT estimates 5.5Mbps for me and I get 7Mbps.

This is good advice, but there are a few things you have to be careful of.

1. If your speed is close to 512Kbps, 1Mbps or 2Mbps then you may be on a fixed rate package, it's only the newer 'Up to 8Mbps' ADSLMax that will change your speed depending on distance and wiring quality.

2. If you have fluctuating speeds then you may be on a poor ISP, you may find that your speed early in the morning or late at night is what you'd get normally if you moved to another ISP.

3. You need to compare like with like, if you're on an 'Up to 8Mbps' ADSLMax package then your maximum speed could well be higher on an 'Up to 16/20/24Mbps' ADSL2+ package. And Virgin Cable is a completely different system altogether so your speed is likely to be different there.

For ADSLMax and ADSL2+ this ADSL ]speed calculator is pretty good at estimating what you should be getting based on your current connection's stats (found in your router's control panel) - although it doesn't take into account house wiring and the common bell wire problem so your speed could be lower if you suffer from that.

Loving that people are complaining about cable in this non cable deal.

angleseylad;5298012

I've been with Virgin for years as I did not want to change my virgin.net … I've been with Virgin for years as I did not want to change my virgin.net e-mail address and have moved house 4 times taking the broadband with me, however when I moved in January this year, I was made to enter a new 12 month contract which was more expensive than the older one for the same volume of download. I am in a non cable area and did not want TV, but the only way I could keep the cost to what it was before was to take thier "unlimited" free calls offer. However, as it was a new build premises, to get a BT land line I had to sign up to thieir "unlimited" free calls too - consequently I'm paying twice for this and can't do anything about it. I wrote to Virgin, but got their standard complaint response back which did not address any of my issues!In addition, some months, my broadband and calls come to £50per month and other months it's £25per month even though I would say I use the phone pretty much the same month after month!Rant Over - GGGGRRRRRRRRRHHHHHHH



Just staying somewhere to keep an email addy is just plain daft, just use hotmail or buy your own domain name and email, i use 1and1 and it costs around £10 for the year.

deanos;5301950

Just staying somewhere to keep an email addy is just plain daft, just use … Just staying somewhere to keep an email addy is just plain daft, just use hotmail or buy your own domain name and email, i use 1and1 and it costs around £10 for the year.



+1

If you accept a new offer from them 99% of the time you will be locked into a new contract with them. They will often not disclose this unless you ask them flat out.

I was with virgin. I was on the 2MB service @ £10/ month. Then suddenly they wanted £18 per month for the same service. I gave my cancellation notice as I was going to go for 02 @ 7.50 per month plus free wireless router. The VM rep offered to continue my subscription at £10 and give me a free router. Now 6 month later they increased the price to £20 so I gave my cancellation notice. I was told that by accepting their free router, I had taken out a new 12 month contract or that I would have tp pay £40 for the router, even though I was told it was free and not told about going into a new 12 month contract or having to pay for the router if I leave. I am going to take them to the small claims court to recover my money. Be very careful about what the commission based reps tell you over the phone. They WILL and DO lie to earn their commission and shaft you in the process.

Banned

jg213;5298759

I pay £25 pm for just 10mb broadband for over a year.....when i rang a … I pay £25 pm for just 10mb broadband for over a year.....when i rang a year ago they said the only deal they could give me was £27 pm for 10mb & phoneline..... I also pay £10 pm for virgin sim only dealIm gonna have to ring them again, I only want BB, what do you think I could get it down to? I might leave them I feel ripped off


you are being ripped off. I pay £18 per month for line rental and M BB (now 10MB). This is the standard price.

Just call saying you want to go on the M BB (most upgrades to 10mb have been done now).

If you've been paying £25 - csiman is right. You should be able to get that for around the £14 mark.

csiman;5305629

you are being ripped off. I pay £18 per month for line rental and M BB … you are being ripped off. I pay £18 per month for line rental and M BB (now 10MB). This is the standard price.



That's not the standard price - that's the retention price.:thumbsup:

Banned

zaheer2003;5336107

If you've been paying £25 - csiman is right. You should be able to get … If you've been paying £25 - csiman is right. You should be able to get that for around the £14 mark.That's not the standard price - that's the retention price.:thumbsup:



I stand corrected. Just didnt think anyone really paid the advertised prices these days as I thought everyone rang to get retention prices. :w00t:
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