Unfortunately, this deal is no longer valid
Virgin Media M100 108Mb Unlimited Fibre Broadband with Phone for £25pm / 12mth + £75 bill credit = £18.75pm
1054° Expired

Virgin Media M100 108Mb Unlimited Fibre Broadband with Phone for £25pm / 12mth + £75 bill credit = £18.75pm

277
Posted 17th Jul

This deal is expired. Here are some options that might interest you:

Virgin Media's M100 fibre broadband and phone on a 12 month contract.
Average speeds of 108mb with truly unlimited downloads and weekend calls.
£25 per month on a 12 month contract
£75 bill credit applied to the first months bill effectively makes this deal £18.75 per month, total contract cost £225.
Free click and collect to your local store
Free activation

I went onto their live chat and the rep did say if i was to have any issues during the quick setup install, they would send out an engineer for free. They send you an email of the chat transcript for future reference.

Use this special link use this link > broadband.moneysavingexpert.com/sea…264

Hurry, deal expires on Thursday 25th July

** Previous deal was Broadband only



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Most likely new customers only, virgin treat their loyal customers like garbage.
Edited by: "umirza85" 17th Jul
umirza85:
Most likely new customers only, virgin treat their loyal customers like garbage.

Signed new contract 30th June, letter arrived yesterday saying from September price increase of £3.50 a month
From September, I’ll be paying £45 for 100mb fibre only
umirza8517/07/2019 08:52

Most likely new customers only, virgin treat their loyal customers like …Most likely new customers only, virgin treat their loyal customers like garbage.


Too true, theres no loyalty left (with any company). However if you're up for a bit of a customer service battle then you can get deals like this as existing customers, my price went up to almost 50 quid last month but after a few phone calls and eventually cancelling they offered me the same deal as this except for 50 credit instead of the 75; this is despite being told several times that theres no way they could come close to this offer for existing customers. Just stick with it, be prepared to be lied to and expect some cheeky characters on the phone. Also them just disconnecting the call or putting you on hold for 45 minutes at a time is standard practice, it annoying but theres no way around it.

Of course all of this can be easily avoided by switching (best option if you have other good services available) but if you're like me and virgin is the best/fastest service around then it might be worth fighting for, although they will likely know this and try and use it against you.

Be firm, stick to your guns, and be prepared to follow through with cancelling. Best of luck.
277 Comments
Most likely new customers only, virgin treat their loyal customers like garbage.
Edited by: "umirza85" 17th Jul
Totally agree
umirza8517/07/2019 08:52

Most likely new customers only, virgin treat their loyal customers like …Most likely new customers only, virgin treat their loyal customers like garbage.


Will be. The same as the rest of their competition.
Anything like this for m200?
umirza8517/07/2019 08:52

Most likely new customers only, virgin treat their loyal customers like …Most likely new customers only, virgin treat their loyal customers like garbage.


Yh that's why I left them and went to sky, now paying just £32 per month for the entertainment package with 300 plus channels and includes fibre broadband plus landline but no free calls and a 2TB sky Q box...virgin media wanted to put my bill up from £30 per month to £49 per month!!!...luckily for me I was just out of contract, so I told them politely where to put there contract. The way they treat loyal customers is disgusting
From September, I’ll be paying £45 for 100mb fibre only
I must be in the minority, I have had a excellent experience with virgin, iv had 200mb for two years with two outages, which lasted an hour or so. I've recently decided to ditch sky and get TV from virgin aswell, so far it's been great...
umirza8517/07/2019 08:52

Most likely new customers only, virgin treat their loyal customers like …Most likely new customers only, virgin treat their loyal customers like garbage.


Normal practice in telecommunications
garethcollins92517/07/2019 09:02

Yh that's why I left them and went to sky, now paying just £32 per month …Yh that's why I left them and went to sky, now paying just £32 per month for the entertainment package with 300 plus channels and includes fibre broadband plus landline but no free calls and a 2TB sky Q box...virgin media wanted to put my bill up from £30 per month to £49 per month!!!...luckily for me I was just out of contract, so I told them politely where to put there contract. The way they treat loyal customers is disgusting


The same will happen with Sky.
Great price but my experience with them is a patchy service, yes great upload speeds and downloads but it's the hibernation where it can cut out and have no service and then come on again. This can on some days be 3 times for every hour I'm using the smart TV, computer or mobile. Not a WiFi issue as TV and Desktop are plugged in via direct ethernet. When ever I ring them the service improves for a couple of days then returns. According to the engineer others in adjoining streets have complained but Virgin cannot get to the bottom of it. I've been with them 6 months now and when my contracts out in another 6 won't renew.
Edited by: "TecspecEngineer" 17th Jul
umirza8517/07/2019 08:52

Most likely new customers only, virgin treat their loyal customers like …Most likely new customers only, virgin treat their loyal customers like garbage.


Yep, i've had 2 letters in the last 4 months telling me my monthly price will be going up. I called up the first time and they ended up knocking a tenner off my monthly fee (from £37 a month for fibre to £27), i'll call up this time with this deal in hand and if they can't match it i'm going elsewhere.
Any way to go via Quidco or TCB
Rizzers17/07/2019 09:32

Yep, i've had 2 letters in the last 4 months telling me my monthly price …Yep, i've had 2 letters in the last 4 months telling me my monthly price will be going up. I called up the first time and they ended up knocking a tenner off my monthly fee (from £37 a month for fibre to £27), i'll call up this time with this deal in hand and if they can't match it i'm going elsewhere.


I left virgin based on them attempting to increasing the price. The first time I rang up, the guy reduced my bill and stated it was now fixed price for the remainder of the contract. Next month, back to old price not reduced. Had to ring them up for three months in a row to get this fixed. Then 6 months later, 8 months into the contract, they stated they were increasing the prices again! So I rung them up, same fiasco for the next couple of months. At which point in called in the fact that I could cancel the contract because they kept increasing the prices, left them and have been with A&A ISP ever since. Last month, I got a price reduction with them! Although I pay through the nose (£55 for fibre inc phone line), with that I get 1tb unrestricted (and I mean unrestricted) internet. If you don't use the 1tb, then it adds to the next month. Paying more for consistently stable internet, no price increases, amazingly technical customer service and truely unrestricted internet (saving me paying for a VPN) - its worth it.
what about installation fees?
umirza85:
Most likely new customers only, virgin treat their loyal customers like garbage.

Signed new contract 30th June, letter arrived yesterday saying from September price increase of £3.50 a month
OnceCheaterAlwaysCheater17/07/2019 10:01

umirza85:Most likely new customers only, virgin treat their loyal …umirza85:Most likely new customers only, virgin treat their loyal customers like garbage.Signed new contract 30th June, letter arrived yesterday saying from September price increase of £3.50 a month


Every loyal customer should leave of threaten to leave each year. Virgin will most likely offer you a better deal to try and retain you
umirza8517/07/2019 08:52

Most likely new customers only, virgin treat their loyal customers like …Most likely new customers only, virgin treat their loyal customers like garbage.


Too true, theres no loyalty left (with any company). However if you're up for a bit of a customer service battle then you can get deals like this as existing customers, my price went up to almost 50 quid last month but after a few phone calls and eventually cancelling they offered me the same deal as this except for 50 credit instead of the 75; this is despite being told several times that theres no way they could come close to this offer for existing customers. Just stick with it, be prepared to be lied to and expect some cheeky characters on the phone. Also them just disconnecting the call or putting you on hold for 45 minutes at a time is standard practice, it annoying but theres no way around it.

Of course all of this can be easily avoided by switching (best option if you have other good services available) but if you're like me and virgin is the best/fastest service around then it might be worth fighting for, although they will likely know this and try and use it against you.

Be firm, stick to your guns, and be prepared to follow through with cancelling. Best of luck.
Been with virgin 1 year and 6 months. They have increased prices twice in this time. The first time I called and managed to get them to ignore the increase. Will ring today and try get onto this package instead - New customers only offer so dont mind cancelling and just signing up with my girlfriends details as we live together.

Only provider I have been with who has exceeded the advertised speeds and all faults are fixed within a few hours typically. Hesitant to leave them as nobody else can match the speeds in my area. Wont hang about if they keep jacking up the prices though!

EDIT:

Just got off the phone with Virgin and have successfully upgraded to this pacakge from an existing contract that was due for a September price rise.

Despite the deal coming through a 3rd party they honoured the bill credit. You still need to have a phone line installed either way. I was previously broadband only. At this price I am getting double the speed for less money + free credit so win win for both me and Virgin as I remain a customer for another year.

The customer service rep also confirmed the price rise will not impact my bill as it is a new product.
Edited by: "louist44" 17th Jul
Who's A&A ISP, excuse my ignorance? Cheers.
louist4417/07/2019 10:04

Been with virgin 1 year and 6 months. They have increased prices twice in …Been with virgin 1 year and 6 months. They have increased prices twice in this time. The first time I called and managed to get them to ignore the increase. Will ring today and try get onto this package instead - New customers only offer so dont mind cancelling and just signing up with my girlfriends details as we live together.Only provider I have been with who has exceeded the advertised speeds and all faults are fixed within a few hours typically. Hesitant to leave them as nobody else can match the speeds in my area. Wont hang about if they keep jacking up the prices though!


I am currently in the first year with them. what happens before the first year passes? do they tell you they gone increase the price beforehand? and is there a penalty to leave?
I would recommend everyone avoid virgin.
Unreliable connection and very poor customer service.
I’m paying £45 fixed for 200Mb BB, phone line & basic TV through the TiVo box.

I’d be happy to ditch the TV & just have BB & phone.

We only have the TV package because last year, after our year of BB & phone only, they wanted to put the price up to £50 per month.

I spoke to them and said no, I wasn’t prepared to pay that and she offered me the 200Mb with the basic tv for £45.

That worked out well as our Freesat box has literally just failed.
Edited by: "Azzin" 17th Jul
OnceCheaterAlwaysCheater17/07/2019 10:01

umirza85:Most likely new customers only, virgin treat their loyal …umirza85:Most likely new customers only, virgin treat their loyal customers like garbage.Signed new contract 30th June, letter arrived yesterday saying from September price increase of £3.50 a month


I signed up two weeks ago, and I got an email stating the price increase, phoned up straight away to cancel, but was told that this increase will not affect me as it's already included when I joined. I spoke to a UK based agent
scud17/07/2019 10:13

I am currently in the first year with them. what happens before the first …I am currently in the first year with them. what happens before the first year passes? do they tell you they gone increase the price beforehand? and is there a penalty to leave?


They can raise prices any time. I had my first attempted increase before my first year contract was up.

They send you a letter stating that they are increasing prices from a certain date and you are free to call them to cancel from the point you get the letter to the point the price goes up without fee or charge.

It will detail how much the price is going up by, typically a couple of quid.
halster6517/07/2019 09:03

I must be in the minority, I have had a excellent experience with virgin, …I must be in the minority, I have had a excellent experience with virgin, iv had 200mb for two years with two outages, which lasted an hour or so. I've recently decided to ditch sky and get TV from virgin aswell, so far it's been great...



Every year I threaten to leave Virgin when the price rise is due or contract ends. Currently paying £31 for the 200mb broadband. Going upto to around £35 in September at which point I'll be talking to retentions about leaving unless I get a better deal.
I joined this a few weeks ago with a go live date of 3rd aug. I'm currently in contract to finish 15th aug in wife's name. I went through the joining procedure with my details and all went fine. They did ring up because there's an active subscription at the same address mind you, but we found that cancelling that one for the new service was fine and the agent confirmed there would be no cancellation charges for ending it 2 weeks early. Good luck yall
Not available in my area (N. I) 😡
I was with sky for over 20 yrs, before moving over to virgin. All I wanted was a sky q box, but they wanted to charge me a leg n arm to get it...even telling them I'm still within my 14 day cooling off period with virgin, I would come back with a decent offer, but no wouldn't budge...
Just moved into a new property recently . Signed up to the Ultimate umph under the knowledge i'd only get M350 in my area. I was getting erratic speeds 15-100 at best. Engineer was called out after much holding in the evening to get through. Said best I can hope for is 200 (out of a possible 350. i'm actually paying for 500) They didn't port my mobile number over after filling out all the appropriate boxes on sign up). The V2 box was poor . HDMI simplink (LG) or whatever its called wouldn't work properly and due to erratic speeds UHD (what there is) buffered and lagged especially in the Iplayer app trying to watch Wimbledon in UHD.. Based on the poor customer service. Long wait times to get through of an evening. (when most people need to call I imagine. Get more staff of an evening!!) Terrible speeds I cancelled on last day of my cool off. I was with them previously for years and years. Since NTL but they have taken a massive nosedive in service and product IMO.
Sky was installed yesterday. Getting over the promised speed of 50 -65 and peaking at 75-80 ish.(wish they had virgin speeds but a trade-off i'm willing to take) SkyQ 2TB all the bells and whistles and i'm over the moon. Better looking box and much better UI. Loads of 4K UHD content. Got my Netflix easily ported due to the Ultimate package and its cheaper!. Have called them a couple of times and got through quickly. Openreach were also fantastic on set up. The Virgin guy left a mess and looked like he was on a comedown of sorts.
My Dad has my log in so he now has SKY sports app and gets to watch stuff he previously couldn't afford as a pensioner. so hes well chuffed too! A very long story short. I'd avoid Virgin like the plague in their current guise.
Be aware the upload speed is a miserable 6mb so if you upload lots of photos & video it won't be quick.
AzNDeals17/07/2019 09:03

From September, I’ll be paying £45 for 100mb fibre only


Have you completed your 12 month contract with them yet?..if you have then you can cancel it without paying any penalty charges, you just need to give them 30 days notice.
My wife signed to virgin long time ago. We are on M70 and from spetember we'll be paying £40. So if she cancel and then I sing to this pakage with my name is it going to work?
Yep...got the ritualistic price increase letter yesterday. To to say goodbye once and for all. Won't be long before G Network and Hyperoptic be on my street.
Isn’t virgin capping bandwidth when downloading too much?
garethcollins92517/07/2019 10:51

Have you completed your 12 month contract with them yet?..if you have then …Have you completed your 12 month contract with them yet?..if you have then you can cancel it without paying any penalty charges, you just need to give them 30 days notice.


I’ve just completed my 12 months, but to be fair, other than their ridiculous price rises (originally was on £38pm June last year) the service hasn’t been too bad other than the odd line faults every month or so
halster6517/07/2019 09:03

I must be in the minority, I have had a excellent experience with virgin, …I must be in the minority, I have had a excellent experience with virgin, iv had 200mb for two years with two outages, which lasted an hour or so. I've recently decided to ditch sky and get TV from virgin aswell, so far it's been great...


TV from virgin is absolute rubbish (video quality). Their HD channels especially Sky Movies are actually just upscaled. Got them to admit it over the phone and immediately cancelled. Sky TV is 1000 times better, Virgin Broadband is better than Sky Broadband though.
sagman7617/07/2019 10:35

Just moved into a new property recently . Signed up to the Ultimate umph …Just moved into a new property recently . Signed up to the Ultimate umph under the knowledge i'd only get M350 in my area. I was getting erratic speeds 15-100 at best. Engineer was called out after much holding in the evening to get through. Said best I can hope for is 200 (out of a possible 350. i'm actually paying for 500) They didn't port my mobile number over after filling out all the appropriate boxes on sign up). The V2 box was poor . HDMI simplink (LG) or whatever its called wouldn't work properly and due to erratic speeds UHD (what there is) buffered and lagged especially in the Iplayer app trying to watch Wimbledon in UHD.. Based on the poor customer service. Long wait times to get through of an evening. (when most people need to call I imagine. Get more staff of an evening!!) Terrible speeds I cancelled on last day of my cool off. I was with them previously for years and years. Since NTL but they have taken a massive nosedive in service and product IMO.Sky was installed yesterday. Getting over the promised speed of 50 -65 and peaking at 75-80 ish.(wish they had virgin speeds but a trade-off i'm willing to take) SkyQ 2TB all the bells and whistles and i'm over the moon. Better looking box and much better UI. Loads of 4K UHD content. Got my Netflix easily ported due to the Ultimate package and its cheaper!. Have called them a couple of times and got through quickly. Openreach were also fantastic on set up. The Virgin guy left a mess and looked like he was on a comedown of sorts. My Dad has my log in so he now has SKY sports app and gets to watch stuff he previously couldn't afford as a pensioner. so hes well chuffed too! A very long story short. I'd avoid Virgin like the plague in their current guise.


How much you paying for Sky? Did you get the deal via website or ringing them.
I've just cancelled Virgin yesterday, if they don't get back in touch I'm off.
louist4417/07/2019 10:21

They can raise prices any time. I had my first attempted increase before …They can raise prices any time. I had my first attempted increase before my first year contract was up.They send you a letter stating that they are increasing prices from a certain date and you are free to call them to cancel from the point you get the letter to the point the price goes up without fee or charge.It will detail how much the price is going up by, typically a couple of quid.


My parents are currently with BT, however, they are paying more what Virgin charges now for lower speed.
I am thinking of signing them up for Virgin, but that increase in prices and possibility of canceling and getting a new contract could annoy them. You know how some seniors are.
AzNDeals17/07/2019 11:11

I’ve just completed my 12 months, but to be fair, other than their r …I’ve just completed my 12 months, but to be fair, other than their ridiculous price rises (originally was on £38pm June last year) the service hasn’t been too bad other than the odd line faults every month or so


I'd still change providers. I was with virgin media for 8 years. The way they treat loyal customers is not good
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