Virgin Media 350Mb £26 P/M (12 month contract) - retention offer
26°

Virgin Media 350Mb £26 P/M (12 month contract) - retention offer

17
Edited by:"Agahnim1"Found 22nd Nov
2835313.jpgMy contract was coming to an end next month. Managed to get my bill lowered and speed increased to 300mb (says 350mb though) so I'm not sure which, £26 P/M. Was also offered a £50 discount for paying line rental upfront. Might be worth trying for some people I don't think I've seen this speed cheaper.

17 Comments

Thats a good deal. Im paying same price for 50mb and landline.

How did you go about betting that deal, mines at an end too.

Great deal. I'm currently paying £20 for the same with 100Mbps - Player TV, Weekend Calls and Line Rental incl. For an extra £6 for 300Mbps that is good (if it includes line rental).

Did you call them to negotiate this deal, or did they call you ?
Edited by: "happymanuk" 22nd Nov

Original Poster

Shaftydude25 m ago

How did you go about betting that deal, mines at an end too.


happymanuk8 m ago

Great deal. I'm currently paying £20 for the same with 100Mbps. For an …Great deal. I'm currently paying £20 for the same with 100Mbps. For an extra £6 for 300Mbps that is good.Did you call them to negotiate this deal, or did they call you ?



I called them. Honestly I just got put through to a really nice guy, I didn't even have to try. I just said I'm worried about my bill it's gone up too much after the latest price increase and I can't justify paying it I might have to leave. He said he agreed I'm paying too much and offered me that if I pay line rental upfront. I said I would but I got a £50 discount on my line rental last year and he agreed to match it. Was very hassle free. He was called Dan, ring and try and speak to him.

There's always someone who will comment and say they got a better deal from VM!

VM offered me £32 a month for 50mb !!l, I put in my cancellation and will genuinely move elsewhere if they don't call me back.

Agahnim13 m ago

I called them. Honestly I just got put through to a really nice guy, I …I called them. Honestly I just got put through to a really nice guy, I didn't even have to try. I just said I'm worried about my bill it's gone up too much after the latest price increase and I can't justify paying it I might have to leave. He said he agreed I'm paying too much and offered me that if I pay line rental upfront. I said I would but I got a £50 discount on my line rental last year and he agreed to match it. Was very hassle free. He was called Dan, ring and try and speak to him.




Which number did you call and what options did you choose from the menu? Thanks

Original Poster

adam_20045 m ago

Which number did you call and what options did you choose from the menu? …Which number did you call and what options did you choose from the menu? Thanks


0345 454 1111 from mobile or 150 from virgin landline. It was option 4 I think (adding or removing a service) then thinking of leaving.

The only thing I would say about paying line rental upfront is, if the price goes up and you want to leave mid contract they wont refund that money.

master101 m ago

The only thing I would say about paying line rental upfront is, if the …The only thing I would say about paying line rental upfront is, if the price goes up and you want to leave mid contract they wont refund that money.


I don't think this is the case anymore. BT tried that on until Ofcom told them they couldn't do it. See - theguardian.com/mon…ice

If paying line rental up front (£196) equates to £17/month - so a total cost of £43/month - not as good a deal as the title suggests.

happymanuk21 m ago

I don't think this is the case anymore. BT tried that on until Ofcom told …I don't think this is the case anymore. BT tried that on until Ofcom told them they couldn't do it. See - https://www.theguardian.com/money/2017/feb/22/bt-refuses-refund-prepaid-line-rental-cancel-service



Hmmm, may have changed. It was last year they told me that.

Original Poster

Van197317 m ago

If paying line rental up front (£196) equates to £17/month - so a total c …If paying line rental up front (£196) equates to £17/month - so a total cost of £43/month - not as good a deal as the title suggests.



£50 discount takes it to £146 for line rental. Which takes it to effectively £12 pm upfront instead of the £19 it currently is if not paying upfront. I would love to see this speed cheaper.
Edited by: "Agahnim1" 22nd Nov

So it's not really £26 a month then is it? It's £146 + 12x26=312 / 12 = £38 a month.

Agahnim16 h, 44 m ago

0345 454 1111 from mobile or 150 from virgin landline. It was option 4 I …0345 454 1111 from mobile or 150 from virgin landline. It was option 4 I think (adding or removing a service) then thinking of leaving.

150 on mobile too

Agahnim19 h, 17 m ago

I called them. Honestly I just got put through to a really nice guy, I …I called them. Honestly I just got put through to a really nice guy, I didn't even have to try. I just said I'm worried about my bill it's gone up too much after the latest price increase and I can't justify paying it I might have to leave. He said he agreed I'm paying too much and offered me that if I pay line rental upfront. I said I would but I got a £50 discount on my line rental last year and he agreed to match it. Was very hassle free. He was called Dan, ring and try and speak to him.


So thats £26 inc phone line rental, or that on top ?

I gave them notice yesterday, best the would offer me was 200mb for £37pm, I'm paying £32 not but my 12 months are up, are they likely to call back? I want the 350mb for £36 pm deal.

After giving notice to cancel on Fri, I missed the first call from retentions on Saturday.
They just called and offered :
300mb for £40pm
200mb for £35pm
Both with £60 bill credit.
12m contract.
I was on 200 for 42 broadband only.
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