Unfortunately, this deal is no longer available
Virgin Media M100 Fibre Broadband + Phone £25/month for 12 months = £300 total + £75 cashback | £18.75/month = £225 total
251° Expired

Virgin Media M100 Fibre Broadband + Phone £25/month for 12 months = £300 total + £75 cashback | £18.75/month = £225 total

62
Posted 18th Sep 2019

This deal is expired. Here are some options that might interest you:

New customers only.

As per title, available via MSE link, works out to £18.75 per month.

broadband.moneysavingexpert.com/sea…022

**UPDATE** - I added item to basket via MSE link, then went onto Virgin via TopCashback for £100 cashback - hopefully will track!
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62 Comments
Worth mentioning that it's for new customers only.

How would I go about this if I'm already on virgin, but cancel my current contract any time? Is there a way to get on this?
Andrisakins18/09/2019 10:52

Worth mentioning that it's for new customers only.How would I go about …Worth mentioning that it's for new customers only.How would I go about this if I'm already on virgin, but cancel my current contract any time? Is there a way to get on this?


You wil need to sign up under a different name.. partner etc...
Andrisakins18/09/2019 10:52

Worth mentioning that it's for new customers only.How would I go about …Worth mentioning that it's for new customers only.How would I go about this if I'm already on virgin, but cancel my current contract any time? Is there a way to get on this?


May be worth reading the terms and conditions. Might be the case that you can't be a customer within last twelve months or similar.
Good deal, would it be possible to get any quidco or TCB also or not?
R123SS18/09/2019 10:54

Good deal, would it be possible to get any quidco or TCB also or not?


No, it's via the specific MSE link only.
Just looked on the previous VM deal and kneale81 said that it worked for him. So its worth a shot
hotukdeals.com/com…249
Voted hot. But make sure you give one month s notice or renegotiate your deal when contract finishes. They treat existing customers like cash cows who need to be butchered and double bills after the contract finishes. New customer s are the only ones who get good deals and discounts.
Edited by: "sam_of_london" 18th Sep 2019
sam_of_london18/09/2019 11:44

Voted hot. But make sure you give one month s notice or renegotiate your …Voted hot. But make sure you give one month s notice or renegotiate your deal when contract finishes. They treat existing customers like cash cows who need to be butchered and double bills after the contract finishes. New customer s are the only ones who get good deals and discounts.


I'm in this position myself, I've got to ring them and play hardball. Yes they're the fastest provider in my area, but I'm barely home enough for that to actually matter.

Apparently best thing you can do, ring up ask to cancel, they'll give you some standard offer. Refuse, two or three days later they'll ring back with their best offer. If not, then well you made your choice.
thats what broadband and phone costs should be - but knowing Vairing Media - they will increase the price a couple of months in to the agreement!
sam_of_london18/09/2019 11:44

Voted hot. But make sure you give one month s notice or renegotiate your …Voted hot. But make sure you give one month s notice or renegotiate your deal when contract finishes. They treat existing customers like cash cows who need to be butchered and double bills after the contract finishes. New customer s are the only ones who get good deals and discounts.


This is why I personally change provider every year
Virgin media offered me a whopping £3.75 discount to keep me. Then put the line rental up by the same amount the following month saying it was standard increase. Unfortunately there is no one else with this speed in my area and with 2 wifi addicted children to keep alive I don't feel the 10mbps that BT offer would give them enough air!
maccalen18/09/2019 12:52

This is why I personally change provider every year


Or I leave them and join them again as new customer after one week when my contract runs out . Get new superhub 3 to connect and have to return old superhub 3 .
Edited by: "sam_of_london" 18th Sep 2019
sam_of_london18/09/2019 13:03

Or I leave them and join them again as new customer after one week when my …Or I leave them and join them again as new customer after one week when my contract runs out . Get new superhub 3 to connect and have to return old superhub 3 .


Have you actually managed to do this successfully?
There have been comments here stating that VM do not allow you to rejoin unless you have been away for 3 months or longer.
Deal_Veteran18/09/2019 13:10

Have you actually managed to do this successfully?There have been comments …Have you actually managed to do this successfully?There have been comments here stating that VM do not allow you to rejoin unless you have been away for 3 months or longer.


2 times already in 24 months period. Their wolf cries don't hold of any water .They try to frighten you to death on phone . But once you leave, will gladly take you back with no penalty . All you have to do is plug in preconfigured new modem and return old modem in packaging they send to you . The one week delay is also because the new modem is in the post .
Edited by: "sam_of_london" 18th Sep 2019
drnkbeer18/09/2019 12:02

I'm in this position myself, I've got to ring them and play hardball. Yes …I'm in this position myself, I've got to ring them and play hardball. Yes they're the fastest provider in my area, but I'm barely home enough for that to actually matter. Apparently best thing you can do, ring up ask to cancel, they'll give you some standard offer. Refuse, two or three days later they'll ring back with their best offer. If not, then well you made your choice.


I’m on the old mix bundle with 200mbs. Worth trying a few times and mention cancellation. When I rangup I got offered a deal of £56/ month.
I then called back a week later and got offered £52 for 6 months and £56 for last 6 months.
Just called again a week later and got offered £30 off next bill, £52 for 6 months and then £56 for 6 months which works out slightly cheaper than my intail year contract!
Hi Sam_of_london

How long did you wait after cancelling before signing up again? Can you do it at the same time?

Retentions only offered me £34.50 for 6 months and then £38 for 6 months. After reading this post I plan to follow your lead. Thanks.
drnkbeer18/09/2019 12:02

I'm in this position myself, I've got to ring them and play hardball. Yes …I'm in this position myself, I've got to ring them and play hardball. Yes they're the fastest provider in my area, but I'm barely home enough for that to actually matter. Apparently best thing you can do, ring up ask to cancel, they'll give you some standard offer. Refuse, two or three days later they'll ring back with their best offer. If not, then well you made your choice.



I've actually left Virgin Media now. But here is what happened. (100Mb and phone with weekend calls)

1) Day 1- Called to cancel and they offered me nothing and just said OK. You'll leave in 30 days.
2) Day 8 - Had a call from 08001836401 (Virgin) asking could they keep me if they put £50 on account. I said no.
3) Day 9 - Joined Vodafone
4) Day 28 - Vodafone installed
5) Day 29 - Had a call from 08001836401 (Virgin) begging me to stay and offering to give me my current deal for £14 per month for 18 months. I told them, if they'd offered me that 28 days ago, I wouldn't be leaving. They then said, what about £10 per month... I declined.

Their customer service is awful, most people give in and take a reasonable deal, but it just goes to show if you hold out, they will come through in the end. I'd had enough.
Edited by: "SteamyWee" 18th Sep 2019
SteamyWee18/09/2019 14:14

I've actually left Virgin Media now. But here is what happened. (100mB and …I've actually left Virgin Media now. But here is what happened. (100mB and phone with weekend calls)1) Day 1- Called to cancel and they offered me nothing and just said OK. You'll leave in 30 days.2) Day 8 - Had a call from 08001836401 (Virgin) asking could they keep me if they put £50 on account. I said no.3) Day 9 - Joined Vodafone4) Day 28 - Vodafone installed5) Day 29 - Had a call from 08001836401 (Virgin) begging me to stay and offering to give me my current deal for £14 per month for 18 months. I told them, if they'd offered me that 28 days ago, I wouldn't be leaving. They then said, what about £10 per month... I declined.Their customer service is awful, most people give in and take a reasonable deal, but it just goes to show if you hold out, they will come through in the end. I'd had enough.


Vodafone are my go to if they fail to give me a decent offer. What are they like as an ISP? I've heard mixed things.
drnkbeer18/09/2019 14:16

Vodafone are my go to if they fail to give me a decent offer. What are …Vodafone are my go to if they fail to give me a decent offer. What are they like as an ISP? I've heard mixed things.



I think that depends on your how close you are to the exchange. I was worried that the speed wouldn't be up there. But for me, I'm really glad I left Virgin Fiber. I tend to do quite a bit of uploading and Virgin is really slow at that.

So far so good. This is Vodafone 63Mb package. Lowest has been 65Mb, highest 73Mb so far.

38492125-Q9X0Z.jpg
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Andrisakins18/09/2019 10:52

Worth mentioning that it's for new customers only.How would I go about …Worth mentioning that it's for new customers only.How would I go about this if I'm already on virgin, but cancel my current contract any time? Is there a way to get on this?


Just cancel your current contract, with determination and they will call you back in a couple of days. If you have the nads, you can refuse their 1st and even 2nd offer.
deleted7202818/09/2019 14:11

Just cancel your current contract, with determination and they will call …Just cancel your current contract, with determination and they will call you back in a couple of days. If you have the nads, you can refuse their 1st and even 2nd offer.


And join again as new customer in one week s time. Stick to your guns. Don't let them make a butchered cash cow out of you through fear .
Edited by: "sam_of_london" 18th Sep 2019
sam_of_london18/09/2019 13:20

2 times already in 24 months period. Their wolf cries don't hold of any …2 times already in 24 months period. Their wolf cries don't hold of any water .They try to frighten you to death on phone . But once you leave, will gladly take you back with no penalty . All you have to do is plug in preconfigured new modem and return old modem in packaging they send to you . The one week delay is also because the new modem is in the post .


Cheers, always better to know if someone has actually had luck doing something than going by "I have heard ..."
Edited by: "Deal_Veteran" 18th Sep 2019
Does this include tv? Thinking of cancelling and rejoining in partners name. Wondering if we could also get the recommended a friend bonus if someone else refers us?
deleted7202818/09/2019 14:11

Just cancel your current contract, with determination and they will call …Just cancel your current contract, with determination and they will call you back in a couple of days. If you have the nads, you can refuse their 1st and even 2nd offer.


I cancelled about 15 days ago on the call back they did not really offer anything so will see if they come back closer to the cut off point , otherwise will go with Vodafone mobile with 4g, I get back 40mbps which is around what I get from virgin
What peeves me is, that i always end up with a foreign call centre, and i can never understand them, anyone no how to speak to a english speaking person when negotating a deal ?
After the recent price rise I put in my yearly cancellation (been doing this 8 years now) I got the winback team calling back after a few days but the operator wasn’t at all interested.

Offered me a “deal” worse than new joiner prices so I declined. No further calls back. My spouse has signed up as new customer.

It seems they no longer care if you leave.
Does anyone know anything about the cooling off period? I wanna test virgin media at a new property and see what it's like. Will I be able to cancel easily if they have a cooling of period? Also if I do cancel do I have to return the router and all the wiring back?
xxbluedragonxx19/09/2019 06:06

After the recent price rise I put in my yearly cancellation (been doing …After the recent price rise I put in my yearly cancellation (been doing this 8 years now) I got the winback team calling back after a few days but the operator wasn’t at all interested.Offered me a “deal” worse than new joiner prices so I declined. No further calls back. My spouse has signed up as new customer.It seems they no longer care if you leave.


Just cancelled mine too, as I'm currently paying double the new customer price for this same package. Will see what they offer when they call back.
How does a partner at the same address signing up work? If they're the new customer do you just keep the router etc and the contract transfers to their name?
Audio_Toast19/09/2019 10:47

Just cancelled mine too, as I'm currently paying double the new customer …Just cancelled mine too, as I'm currently paying double the new customer price for this same package. Will see what they offer when they call back.How does a partner at the same address signing up work? If they're the new customer do you just keep the router etc and the contract transfers to their name?


Your contract needs to end first ie no transfer involved apart from landline number if you want to keep that.

Just sign up through their website using partner name and different email and dertails Seems to go through fine.

You’ll get a new router which basically you just swap over (no need for engineer visit)

I’m scheduled to get new router start of next month!

So if you don’t get anything good from cancellations stick to your end date and sign up partner as soon as you can after that date (book in a date online)
Edited by: "xxbluedragonxx" 30th Sep 2019
Just a heads up, a lot of people haven't had their Cashback honored. I've had to fight and fight again with the team to trace the missing Cashback. It was originally declined even though I did what they wanted me to do. So don't go with Virgin if you're purely after the cashback, their customer service is shocking to say the least.
xxbluedragonxx19/09/2019 11:23

Your contract needs to end first ie no transfer involved apart from …Your contract needs to end first ie no transfer involved apart from landline number if you want to keep that.Just sign up through their website using partner name and different email address. The rest can be the same, including billing/bank details. Seems to go through fine.You’ll get a new router which basically you just swap over (no need for engineer visit)I’m scheduled to get new router start of next month!So if you don’t get anything good from cancellations stick to your end date and sign up partner as soon as you can after that date (book in a date online)


Great, thanks for the info
So the retention team that rings you back if your leaving on number 08001836401, are they english or a foreign call centre like you normally get ringing virgin.
Cancelation notice served on 4th. No call back from retention yet;( . Looks like they are not bothered about loosing existing customers . Tempted to switch to another provider
Just had a site survey from virgin and they inform me (now) that our building isn't in fact connected to the cabling. Anyone had any experience of this? I can't imagine how they're going to hook our third floor flat up with broadband if the building isn't even connected?!
GalaxyESX19/09/2019 19:31

Comment deleted


I think I understand enough to know there seems a lot to do! Might go BT instead. Cheers!
I had a initial date of installation on 8th of October they rang me this morning asking if they can come out today as there engineer is free
I would have but I thought my sky broadband runs out on the 10th October so no point paying for 2 services and am in no rush so i said no
2 hours later they texted me asking if they can come out next week 26th or 27th and if I go ahead with that they will credit me with £50 on the account
I think it's a no brainer so will go for that

Thought make you guys aware of this so you can give it a try and get more discount.
GalaxyESX19/09/2019 19:31

Comment deleted


You should fill online request form of hyperoptic and other fibre optic suppliers in your area. In my area , they don't do individual houses but will gladly do high rise buildings and flats as they can get revenue from multiple customers to justify their investment.
Edited by: "sam_of_london" 20th Sep 2019
Here is what Virgin 200mb fibre looks like... In Bournemouth... Not even some countryside outpost...
38510689-5kKOX.jpg
GalaxyESX20/09/2019 20:41

Comment deleted


They have been 5-6 times.... Same old crud every time. I told them if I paid them a tenth of my bill each month would they be happy with that?
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